HIK VISION DS-PHA20-P User manual

Hybrid Security Control Panel

User Manual

Legal Informaon

About this Manual

The Manual includes instrucons for using and managing the Product. Pictures, charts, images and

all other informaon hereinaer are for descripon and explanaon only. The informaon

contained in the Manual is subject to change, without noce, due to rmware updates or other

reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://

www.hikvision.com/ ).

Please use this Manual with the guidance and assistance of professionals trained in supporng the

Product.

Trademarks

and other Hikvision's trademarks and logos are the properes of

Hikvision in various jurisdicons.

Other trademarks and logos menoned are the properes of their respecve owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT

DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH

ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR

PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION

BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,

INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS

INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,

WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,

OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,

AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY

LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS

INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE

SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.

ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT

INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.

YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

Hybrid Security Control Panel User Manual

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN

RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS.

Hybrid Security Control Panel User Manual

Symbol Convenons

The symbols that may be found in this document are dened as follows.

Symbol Descripon

Danger

Indicates a hazardous situaon which, if not avoided, will or could

result in death or serious injury.

Cauon

Indicates a potenally hazardous situaon which, if not avoided, could

result in equipment damage, data loss, performance degradaon, or

unexpected results.

Note Provides addional informaon to emphasize or supplement

important points of the main text.

Hybrid Security Control Panel User Manual

iii

Contents

Chapter 1 System Descripon ..................................................................................................... 1

Chapter 2 Specicaons ............................................................................................................. 2

Chapter 3 Acvaon ................................................................................................................... 5

3.1 Acvate Device via Web Browser .......................................................................................... 5

3.2 Acvate Device via Client Soware ........................................................................................ 6

3.3 Acvate via SADP ................................................................................................................... 7

Chapter 4 Conguraon ............................................................................................................. 9

4.1 Use the Client Soware ......................................................................................................... 9

4.2 Use the Web Client ................................................................................................................ 9

4.2.1 Communicaon Sengs ............................................................................................. 10

4.2.2 Device Management ................................................................................................... 30

4.2.3 Area Sengs ............................................................................................................... 38

4.2.4 Video Management .................................................................................................... 43

4.2.5 Permission Management ............................................................................................ 46

4.2.6 Maintenance ............................................................................................................... 51

4.2.7 System Sengs ........................................................................................................... 53

4.2.8 Check Status ................................................................................................................ 62

4.3 Use Mobile Client ................................................................................................................. 63

4.3.1 Download and Login the Mobile Client ....................................................................... 63

4.3.2 Acvate Control Panel via Hik-Connect ....................................................................... 63

4.3.3 Add Control Panel to the Mobile Client ...................................................................... 64

4.3.4 Add Peripheral to the Control Panel ........................................................................... 65

4.3.5 Add Card ..................................................................................................................... 66

4.3.6 Add Keyfob .................................................................................................................. 67

4.3.7 User Management ...................................................................................................... 68

4.3.8 System Sengs ........................................................................................................... 69

Hybrid Security Control Panel User Manual

4.3.9 Arm/Disarm the Zone ................................................................................................. 73

4.3.10 Bypass Zone .............................................................................................................. 74

4.3.11 Set Zone .................................................................................................................... 75

4.3.12 Set Arming/Disarming Schedule ............................................................................... 76

4.3.13 Check System Status (Zone Status/Communicaon Status) ..................................... 78

4.3.14 Check Alarm Nocaon .......................................................................................... 79

4.3.15 Set Network Camera Channel ................................................................................... 80

4.3.16 Set Event Video Sengs ........................................................................................... 81

4.3.17 Add a Camera to the Zone ........................................................................................ 82

Chapter 5 Operaons ............................................................................................................... 84

5.1 Arming ................................................................................................................................. 84

5.2 Disarming ............................................................................................................................. 85

5.3 Use the Keyfob ..................................................................................................................... 85

5.4 Use the Card ........................................................................................................................ 88

5.5 Use the Client Soware ....................................................................................................... 88

5.5.1 Add Device to the Client Soware .............................................................................. 88

5.5.2 Add Device to the Client Soware through Cloud P2P ............................................... 89

5.5.3 Area Operaon ............................................................................................................ 90

5.5.4 Operate the Relay ....................................................................................................... 91

5.5.5 Operate the Sounder .................................................................................................. 91

5.6 Use the Web Client .............................................................................................................. 91

5.6.1 Add/Edit/Delete Tag (Card) ......................................................................................... 92

5.6.2 Add/Edit/Delete Keyfob .............................................................................................. 92

5.6.3 Add/Edit/Delete User .................................................................................................. 94

5.6.4 Check Status ................................................................................................................ 96

5.7 Zone Operaon .................................................................................................................... 96

5.8 Area Operaon .................................................................................................................... 97

5.9 Sounder Operaon .............................................................................................................. 97

Hybrid Security Control Panel User Manual

5.10 Relay Operaon ................................................................................................................. 98

Appendix A. Trouble Shoong .................................................................................................. 99

A.1 Communicaon Fault .......................................................................................................... 99

A.1.1 IP Conict .................................................................................................................... 99

A.1.2 Web Page is Not Accessible ........................................................................................ 99

A.1.3 Hik-Connect is Oine ................................................................................................. 99

A.1.4 Network Camera Drops o Frequently ....................................................................... 99

A.1.5 Failed to Add Device on APP ....................................................................................... 99

A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center ............................... 100

A.2 Mutual Exclusion of Funcons ........................................................................................... 100

A.2.1 Unable to Enter Registraon Mode .......................................................................... 100

A.2.2 Unable to Enter RF Signal Query Mode .................................................................... 100

A.3 Zone Fault .......................................................................................................................... 100

A.3.1 Zone is Oine ........................................................................................................... 100

A.3.2 Zone Tamper-proof ................................................................................................... 101

A.3.3 Zone Triggered/Fault ................................................................................................ 101

A.4 Problems While Arming ..................................................................................................... 101

A.4.1 Failure in Arming (When the Arming Process is Not Started) ................................... 101

A.5 Operaonal Failure ............................................................................................................ 101

A.5.1 Failed to Enter the Test Mode ................................................................................... 101

A.5.2 The Alarm Clearing Operaon on the Panel Does Not Produce the Alarm Clearing

Report ................................................................................................................................ 102

A.6 Mail Delivery Failure .......................................................................................................... 102

A.6.1 Failed to Send Test Mail ............................................................................................ 102

A.6.2 Failed to Send Mail during Use ................................................................................. 102

A.6.3 Failed to Send Mails to Gmail ................................................................................... 102

A.6.4 Failed to Send Mails to QQ or Foxmail ...................................................................... 103

A.6.5 Failed to Send Mails to Yahoo ................................................................................... 103

Hybrid Security Control Panel User Manual

A.6.6 Mail Conguraon .................................................................................................... 103

Appendix B. Input Types ......................................................................................................... 105

Appendix C. Output Types ...................................................................................................... 108

Appendix D. Event Types ........................................................................................................ 109

Appendix E. Access Levels ....................................................................................................... 110

Appendix F. SIA and CID Code ................................................................................................. 112

Appendix G. Communicaon Matrix and Device Command .................................................... 118

Hybrid Security Control Panel User Manual

vii

Chapter 1 System Descripon

Hybrid security control panel, containing onboard zones, supports wired/wireless alarm inputs and

outputs expanding. It works with Wi-Fi, LAN, GPRS, and 3G/ 4G communicaon methods, as well

as ISAPI, ISUP 5.0, and DC09 protocol. It is applicable to the scenarios of market, store, house,

factory, warehouse, oce, etc.

• Dual path communicaon of alarm events and other signals over LAN, PSTN, Wi-Fi (-W model),

GPRS and 3G/4G ulizing a main and backup channel with congurable priority

• 4/8 on-board wired zones, and expandable with up to 20/64 wired zones

• Up to 20/64 wireless inputs, 20/64 wireless outputs, 8 keyfobs, 1 wired sounder and 2 wireless

sounders

• Camera accessing (only supported by DS-PHAXX-WXX)

• Pre-alarm (5 s/2 s) and post-alarm (2 s/5 s) recording for video vericaon to the alarm receiving

email or mobile client

• Uploads alarm events to alarm receiving center or plaorm

• Supports arming/disarming via keypad, mobile client, iVMS-4200, SMS, and tag

•Conguraon via web client, Hik-Connect, or iVMS-4200

• Pushes alarm nocaon via messages

• Alarm video clips via emails and APP

• AES-128-bit data encrypon

• LED indicator for indicang system status (-P model)

• Expandable PSTN, 3G/4G, and GPRS interface

• Supports RS-485 input and output expander

• Supports lithium baery (-P model) or storage baery (-M model)

• 1 maintenance, 1 installer, 1 administrator, and 13 users (DS-PHA20)/45 users (DS-PHA64)

Hybrid Security Control Panel User Manual

Chapter 2 Specicaons

Model DS-PHA20-P

DS-PHA20-M

DS-PHA64-M

DS-PHA64-P2

DS-PHA20-W2M

DS-PHA20-W2P

DS-PHA64-W4M

DS-PHA64-W4P2

Device connecon Wireless Detector Up to 16/56

Wireless Output

expander

Up to 8

Sounder 1 wired sounder (on-board connecon)

2 wireless sounders

Keyfob 8

Alarm input Area 4 (DS-PHA20)

8 (DS-PHA64)

Zone 4 on-board zones , and 16 wired/wireless zones

expadable (DS-PHA20)

8 on-board zones, and 56 wired/wireless zones

expadable (DS-PHA64)

Alarm output Alarm output 2 on-board outputs, and 18 wired/wireless

outputs expadable (DS-PHA20)

4 on-board outputs, and 60 wired/wireless

outputs expadable (DS-PHA64)

Funcon Scheduled arming/

disarming

Supported

SMS nocaon

(with 3G/4G/GPRS

module)

Supports up to 8 mobile phone numbers

Network camera

accessing

N/A 2 (DS-PHA20)

4 (DS-PHA64)

Applicaon & Protocol Applicaon iVMS-4200 (client soware)

Hik-Connect (mobile client)

Protocol ISAPI: Supports client soware and web client

Cloud P2P: Supports cloud P2P privacy protocol

Hybrid Security Control Panel User Manual

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