HIK VISION DS-2CD7126G0-IZS Operator's manual
Installation and Configuration Guide for
Queue Management camera
HIKVISION TECHNICAL SUPPORT TEAM
2018-5-4
1 DS-2CD7126G0/L-IZS
© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
Installation and Configuration Guide for Queue
Management camera
1. Environment
The accuracy of queue management camera will be influenced by camera position/
angle, ambient light condition etc.
To ensure that the system has higher accuracy, the environmental requirements are
recommended as follows:
(1) Choose one open and area, no obstacles in front of camera, make sure shoulder
and head of the customer are clear.
(2) A bright and stable light condition.
2. Installation
Tips for installation:
(1) The camera is recommended to mount in a position higher than 2.5M;
(2) If you mount camera in front of a line, make sure customer’s head and shoulder
are not blocked;
(3) The minimum vertical size of a detectable person’s head is 64 pixels.
Successful detection scenario:
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3. Lens selection
Different focal length and angle will influence detection distance and FOV.
The relationship is as below:
Installation height is H
Assume A, B, C are the people in the left, middle and right, and the height of B is h
The horizontal distance from camera to B is d
The horizontal FOV of camera is a (ranges from 103.3°~38.6°)
The distance from camera to B is D，
22
)(
dhHD
The monitored queue width is W (which is from A to C),
)2/(tan2
DW
Note: this equation is for single queue. For multi queue situations, it’s suggested to
leave more than 0.7m between each line to prevent people from blocking each other.
You can refer to chart below to see the relationship between camera height and
maximum detection distance.
Focal length
Camera
height\m
Min detection
distance\m
Max detection
distance\m
2.8mm
2.5
0.169
2.3
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3
0.274
3.7
3.5
0.87
4
4
0.88
5.2
4.5
0.88
6.33
5
1.12
7.58
5.5
1.18
8.58
6
1.56
8.76
4. Configuration
You can configure queue management function on IP camera’s webpage or IVMS-4200.
Take webpage as example.
Step 1: Go to Configuration->Queue Management->Rule to enable both Regional
People Queueing-Up function and Waiting Time Detection;
Note: you can enable one/both of the functions according to your real requirement.
Step2: Click ‘Add Region’ to draw one or more detection regions (decagon is supported
for one single region & at most 3 regions are supported). The colors you can select are
yellow, red and blue.
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Step 3: Configure the Alarm Interval, Alarm Threshold and Waiting Time Detection
Settings for each region.
Advanced parameter meaning:
Alarm Interval: it’s set to avoid multiple repeated alarm. For instance, if this value is
set to 300s, the second alarm will not be triggered unless it’s 300s or longer after the
first alarm.
Alarm Threshold: Alarm will be triggered when the people in the detection region is
equal to or higher than the set value.
Waiting Time Detection Settings: Alarm will be triggered when the waiting time in the
detection region is equal to or higher than the set value.
People Queuing-Up OSD: Display the people numbers of each region on the video.
5. Report
You can get queue report on IP camera’s webpage or IVMS-4200. Take webpage as
example.
Queuing-Up Time Analysis
Queuing-Up Time Analysis calculates people number of different waiting time level.
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Regional comparison and multiple waiting time level comparison are supported.
Steps:
(1) Select Statistic Type.
Regional Comparison: Compares queuing-up people number of different regions.
a. Check one or more regions.
b. Set waiting time level. Check desired time range radio button and input
value.
For example, if you want to see the people number who wait longer than 10
minutes, check the third radio button and input 600 in correspondent text
field.
Multi-Level Comparison: Compares queuing-up people number of different
waiting time levels.
c. Check one or more regions.
d. Set waiting time level. Check one or more desired time range checkboxes
and input values.
For example, if you want to compare the people number who wait longer than
10 minutes and who wait shorter than 3 minutes, check the first and the third
radio button and input 600 and 180 in corresponding text field.
(2)Select Report Type. Daily report, weekly report, and monthly report are
supported.
(3) Select Statistics Time.
(4) Click Counting to generate report.
(5) (Optional) Click Export in the upper right corner to export data in desired
format.
Regional Comparison of Queuing-Up Time Analysis example
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Multi-level comparison of Queuing-Up Time Analysis example
Queue Status Analysis
Queue Status Analysis calculates the time and duration that a queue stays a certain
length. Regional comparison and multiple queue length level comparison are
supported.
Steps:
(1) Select Statistic Type.
Regional Comparison: Compares the time and duration that a queue stays at a
certain length in different regions.
a. Check one or more regions.
b. Set queue length level.
Queue length here means the people number in the region.
For example, if you want to see how long time the queue keeps more than 10
persons in a region, check the third radio button and input 10 in corespondent
text field.
Multi-Level Comparison: Compares the time and duration of a queue at different
queue length levels.
c. Check one or more regions.
d. Set the queue length level. Check one or more desired range checkboxes and
input values.
(2) Select Report Type. Daily report, weekly report, and monthly report are
supported.
(3) Select Statistics Time.
(4) Click Counting to generate the report.
(5) (Optional) Click Export in the upper right corner to export data in desired
format.
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© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
Regional Comparison of Queue Status Analysis example
Multi-level comparison of Queue Status Analysis example
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© Hikvision Digital Technology Co., Ltd. All Rights Reserved.
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