HIK VISION 21 Series User manual

Network Dome

Cameras

21xx and 31xx Series

Quick Start Guide

QSG Network Dome Camera

Quick Start Guide

Ltd.

Any and all information, including, among others, wordings, pictures,

graphs are the properties of Hangzhou Hikvision Digital echnology Co.,

Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).

his user manual (hereinafter referred to be “the Manual”) cannot be

reproduced, changed, translated, or distributed, partially or wholly, by

any means, without the prior written permission of Hikvision. Unless

otherwise stipulated, Hikvision does not make any warranties,

guarantees or representations, express or implied, regarding to the

Manual.

About this Manual

his Manual is applicable to Network Dome Camera.

he Manual includes instructions for using and managing the product.

Pictures, charts, images and all other information hereinafter are for

description and explanation only. he information contained in the

Manual is subject to change, without notice, due to firmware updates or

other reasons. Please find the latest version in the company Website

(http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Ackno ledgement

and other Hikvision’s trademarks and logos are the

properties of Hikvision in various jurisdictions. Other trademarks and

logos mentioned below are the properties of their respective owners.

Legal Disclaimer

O HE MAXIMUM EX EN PERMI ED BY APPLICABLE LAW, HE

PRODUC DESCRIBED, WI H I S HARDWARE, SOF WARE AND

FIRMWARE, IS PROVIDED “AS IS,” WI H ALL FAUL S AND ERRORS, AND

HIKVISION MAKES NO WARRAN IES, EXPRESS OR IMPLIED, INCLUDING

WI HOU LIMI A ION, MERCHAN ABILI Y, SA ISFAC ORY QUALI Y,

FI NESS FOR A PAR ICULAR PURPOSE, AND NON-INFRINGEMEN OF

HIRD PAR Y. IN NO EVEN WILL HIKVISION, I S DIREC ORS, OFFICERS,

EMPLOYEES, OR AGEN S BE LIABLE O YOU FOR ANY SPECIAL,

CONSEQUEN IAL, INCIDEN AL, OR INDIREC DAMAGES, INCLUDING,

AMONG O HERS, DAMAGES FOR LOSS OF BUSINESS PROFI S, BUSINESS

IN ERRUP ION, OR LOSS OF DA A OR DOCUMEN A ION, IN

CONNEC ION WI H HE USE OF HIS PRODUC , EVEN IF HIKVISION HAS

QSG Network Dome Camera

BEEN ADVISED OF HE POSSIBILI Y OF SUCH DAMAGES.

REGARDING O HE PRODUC WI H IN ERNE ACCESS, HE USE OF

PRODUC SHALL BE WHOLLY A YOUR OWN RISKS. HIKVISION SHALL

NO AKE ANY RESPONSIBILI IES FOR ABNORMAL OPERA ION, PRIVACY

LEAKAGE OR O HER DAMAGES RESUL ING FROM CYBER A ACK,

HACKER A ACK, VIRUS INSPEC ION, OR O HER IN ERNE SECURI Y

RISKS; HOWEVER, HIKVISION WILL PROVIDE IMELY ECHNICAL

SUPPOR IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDIC ION. PLEASE CHECK ALL

RELEVAN LAWS IN YOUR JURISDIC ION BEFORE USING HIS PRODUC

IN ORDER O ENSURE HA YOUR USE CONFORMS HE APPLICABLE

LAW. HIKVISION SHALL NO BE LIABLE IN HE EVEN HA HIS

PRODUC IS USED WI H ILLEGI IMA E PURPOSES.

IN HE EVEN OF ANY CONFLIC S BE WEEN HIS MANUAL AND HE

APPLICABLE LAW, HE LA ER PREVAILS.

Regulatory Information

For products that support Wi-Fi or cellular data:

(Marked with a “W”, “GLT”, “GLE”, “GLF”, “GE”, “GT” or “GW” in the Part

of a product model.

Product Model Example: Part A-Part B-Part . Part is optional.)

FCC Information

Please take attention that changes or modification not expressly

approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

FCC Compliance: his equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to part 15 of the FCC

Rules. hese limits are designed to provide reasonable protection

against harmful interference in a residential installation.

his equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or

more of the following measures:

QSG Network Dome Camera

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

•Consult the dealer or an experienced radio/ V technician for help.

his equipment should be installed and operated with a minimum

distance of 20 cm between the radiator and your body.

FCC Conditions

his device complies with part 15 of the FCC Rules. Operation is subject

to the following two conditions:

•his device may not cause harmful interference.

•his device must accept any interference received, including

interference that may cause undesired operation.

EU Conformity Statement

his product and, if applicable, the supplied accessories too

are marked with “CE” and comply therefore with the

applicable harmonized European standards listed under the

Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU,

the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this

symbol cannot be disposed of as unsorted municipal waste in

the European Union. For proper recycling, return this product

to your local supplier upon the purchase of equivalent new

equipment, or dispose of it at designated collection points.

For more information see: www.recyclethis.info

2006/66/EC (Battery Directive): his product contains a

battery that cannot be disposed of as unsorted municipal

waste in the European Union. See the product

documentation for specific battery information. he battery

is marked with this symbol, which may include lettering to indicate

cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return

the battery to your supplier or to a designated collection point. For

more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

his device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

QSG Network Dome Camera

his device complies with Industry Canada licence-exempt RSS

standard(s). Operation is subject to the following two conditions:

•his device may not cause interference, and

•his device must accept any interference, including interference that

may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada

applicables aux appareils radioexempts de licence. L'exploitation est

autorisée aux deux conditions suivantes :

•l'appareil ne doit pas produire de brouillage, et

•l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique

subi, même si le brouillage est susceptible d'en compromettre le

fonctionnement.

Under Industry Canada regulations, this radio transmitter may only

operate using an antenna of a type and maximum (or lesser) gain

approved for the transmitter by Industry Canada. o reduce potential

radio interference to other users, the antenna type and its gain should

be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is

not more than that necessary for successful communication.

Conformément à la réglementation d'Industrie Canada, le present

émetteur radio peut fonctionner avec une antenne d'un type et d'un

gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie

Canada. Dans le but de réduire les risques de brouillage radioélectrique

à l'intention des autres utilisateurs, il faut choisir le type d'antenne et

son gain de sorte que la puissance isotrope rayonnée équivalente

(p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une

communication satisfaisante.

his equipment should be installed and operated with a minimum

distance 20cm between the radiator and your body.

Cet équipement doit être installé et utilisé à une distance minimale de

20 cm entre le radiateur et votre corps.

For products that do not support Wi-Fi or cellular data:

FCC Information

Please take attention that changes or modification not expressly

approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

QSG Network Dome Camera

FCC Compliance: his equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to part 15 of the FCC

Rules. hese limits are designed to provide reasonable protection

against harmful interference in a residential installation. his equipment

generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or

more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

•Consult the dealer or an experienced radio/ V technician for help.

FCC Conditions

his device complies with part 15 of the FCC Rules. Operation is subject

to the following two conditions:

•his device may not cause harmful interference.

•his device must accept any interference received, including

interference that may cause undesired operation.

EU Conformity Statement

his product and, if applicable, the supplied accessories too

are marked with “CE” and comply therefore with the

applicable harmonized European standards listed under the

EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this

symbol cannot be disposed of as unsorted municipal waste in

the European Union. For proper recycling, return this product

to your local supplier upon the purchase of equivalent new

equipment, or dispose of it at designated collection points. For

more information see: www.recyclethis.info

2006/66/EC (Battery Directive): his product contains a

battery that cannot be disposed of as unsorted municipal

waste in the European Union. See the product documentation

QSG Network Dome Camera

for specific battery information. he battery is marked with this symbol,

which may include lettering to indicate cadmium (Cd), lead (Pb), or

mercury (Hg). For proper recycling, return the battery to your supplier

or to a designated collection point. For more information see:

www.recyclethis.info

Industry Canada ICES-003 Compliance

his device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

QSG Network Dome Camera

Safety Instruction

hese instructions are intended to ensure that user can use the product

correctly to avoid danger or property loss.

he precaution measure is divided into “Warnings” and “Cautions”

Warnings: Serious injury or death may occur if any of the warnings are

neglected.

Cautions: Injury or equipment damage may occur if any of the cautions

are neglected.

Warnings

Follow these safeguards to

prevent serious injury or death.

Cautions

Follow these precautions to

prevent potential injury or material

damage.

Warnings

•In the use of the product, you must be in strict compliance with the

electrical safety regulations of the nation and region. Please refer to

technical specifications for detailed information.

•Input voltage should meet both the SELV (Safety Extra Low Voltage)

and the Limited Power Source with 12 VDC according to the

IEC60950-1 standard. Please refer to technical specifications for

detailed information.

•Do not connect several devices to one power adapter as adapter

overload may cause over-heating or a fire hazard.

•Make sure that the plug is firmly connected to the power socket.

When the product is mounted on wall or ceiling, the device shall be

firmly fixed.

•If smoke, odor, or noise rise from the device, turn off the power at

once and unplug the power cable, and then please contact the

service center.

•Proper configuration of all passwords and other security settings is

the responsibility of the installer and/or end-user.

QSG Network Dome Camera

Cautions

•If the camera fails to synchronize the local time with that of the

network, you need to set the camera time manually. Visit the camera

(via web browser or client software) and enter the system settings

interface for the time settings.

•Make sure the power supply voltage is correct before using the

camera.

•Do not drop the camera or subject it to physical shock.

•Do not touch sensor modules with fingers. If cleaning is necessary,

use a clean cloth with a bit of ethanol, and wipe it gently. If the

camera will not be used for an extended period, use the lens cap to

protect the sensor.

•Do not aim the camera at the sun or extra bright places. Blooming or

smearing may occur otherwise (which is not a malfunction) and

affect the endurance of the sensor at the same time.

•he sensor may be burned out by a laser beam, so if any laser

equipment is in use, make sure that the surface of the sensor will not

be exposed to the laser beam.

•Do not place the camera in extremely hot, cold (the operating

temperature shall be -30°C to +60°C), dusty, or damp locations, and

do not expose it to high electro-magnetic radiation.

•o avoid heat accumulation, good ventilation is required for the

operating environment.

•Keep the camera away from liquid while in use.

•While in delivery, the camera shall be packed in its original packing or

equivalent.

•Regular part replacement: a few parts (e.g., electrolytic capacitor) of

the equipment shall be replaced regularly according to their average

endurance time. he average time varies because of differences

between operating environments and usage history, so regular

checking is recommended for all users. Please contact your dealer for

more details.

•Improper use or replacement of the battery may result in explosion

hazard. Replace with the same or equivalent type only. Dispose of

QSG Network Dome Camera

used batteries according to the instructions provided by the battery

manufacturer.

•If the product does not work properly, please contact your dealer or

the nearest service center. Never attempt to disassemble the camera

yourself. (We shall not assume any responsibility for problems caused

by unauthorized repair or maintenance.)

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