HIK VISION Network Video Recorder User manual

Network Video Recorder

User Manual

UD.6L0202D1424A01

User Manual of Network Video Recorder

Hikvision® Network Digital Video Recorder User Manual

This manual, as well as the software described in it, is furnished under license and may be used or copied only in

accordance with the terms of such license. The content of this manual is furnished for informational use only, is

subject to change without notice, and should not be construed as a commitment by Hangzhou Hikvision Digital

Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies

that may appear in the book.

Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or

transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written

permission of Hikvision.

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR

MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE

HIKVISION SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,

CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF

THE HIKVISION SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS

NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE

TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING

DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION

SOFTWARE EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

User Manual of Network Video Recorder

Regulatory information

FCC information

FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant

to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates, uses, and

can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may

cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to

cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the

applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC

Directive 2004/108/EC, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal

waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points. For more information see:

www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal

waste in the European Union. See the product documentation for specific battery information. The battery is

marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For

proper recycling, return the battery to your supplier or to a designated collection point. For more information see:

www.recyclethis.info.

User Manual of Network Video Recorder

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

•Ensure unit is installed in a well-ventilated, dust-free environment.

•Unit is designed for indoor use only.

•Keep all liquids away from the device.

•Ensure environmental conditions meet factory specifications.

•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it

may cause damage to the sensitive electronics within the unit.

•Use the device in conjunction with an UPS if possible.

•Power down the unit before connecting and disconnecting accessories and peripherals.

•A factory recommended HDD should be used for this device.

•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or

equivalent type only. Dispose of used batteries according to the instructions provided by the battery

manufacturer.

Trademarks and Registered Trademarks

•Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United

States and/or other countries.

•HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of

HDMI Licensing LLC.

•The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI

technology.

•VGA is the trademark of IBM.

•UPnPTM is a certification mark of the UPnPTM Implementers Corporation.

•Other names of companies and product contained in this manual may be trademarks or registered trademarks

of their respective owners.

User Manual of Network Video Recorder

Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.

The figures in the manual are for reference only.

This manual is applicable to the models listed in the following table.

Series

Model

Type

96000NI-E

DS-96128NI-E16(/H)

DS-96128NI-E24(/H)

DS-96256NI-E16(/H)

DS-96256NI-E24(/H)

Network Video Recorder

User Manual of Network Video Recorder

Product Key Features

General

Connectable to network cameras, network dome and encoders;

Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,

PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or

PSIA protocol;

Connectable to the smart IP cameras.

PAL/NTSC adaptive video inputs;

Each channel supports dual-stream;

Up to 256 network cameras can be connected;

Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.;

The quality of the input and output record is configurable;

A redundant power supply is provided to improve the system stability.

Local Monitoring

Simultaneous HDMI1/VGA/LCD output as the main output and the HDMI2 works as the auxiliary output.

All video outputs at up to 1920×1080 resolution.

16-window division display for the HDMITM 1&2, VGA interfaces and LCD screen, and 4-window division

for HDMITM 3-6 interfaces. The display sequence of channels is adjustable.

Live view screen can be switched in group, and manual switch and automatic cycle live view are also

provided, and the interval of automatic cycle can be adjusted.

Quick setting menu is provided for live view.

Motion detection, video tampering, video exception alert and video loss alert functions.

Privacy mask.

Multiple PTZ protocols supported; PTZ preset, patrol and pattern.

Zooming in by clicking the mouse and PTZ tracing by dragging mouse.

HDD Management

Up to 24 SATA hard disks and 1 eSATA disk can be connected. (Each disk with a maximum of 4TB storage

capacity.)

8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.

The SAS expansion enclosure can be connected for the expanded storage via the miniSAS interface.

Support eSATAdisks for recording or backup.

Support S.M.A.R.T. and bad sector detection. (Not supported when the RAID function is enabled.)

HDD group management.

Support HDD standby function.

HDD property: redundancy, read-only, read/write (R/W).

HDD quota management; different capacity can be assigned to different channel.

Support RAID0, RAID1, RAID5 and RAID10 storage scheme, and can be enabled and disabled on your

demand.

Recording and Playback

Holiday recording schedule configuration.

Continuous and event video recording parameters.

Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm.

8 recording time periods with separated recording types.

User Manual of Network Video Recorder

Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and

manual recording.

Searching record files by events (alarm input/motion detection).

Tag adding for record files, searching and playing back by tags.

Locking and unlocking record files.

Local redundant recording.

Provide new playback interface with easy and flexible operation.

Searching and playing back record files by channel number, recording type, start time, end time, etc.

Smart search for the selected area in the video.

Zooming in when playback.

Reverse playback of multi-channel.

Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and

locating by dragging the mouse.

Up to 16-ch synchronous playback at 4CIF real time.

Backup

Export video data by USB, SATA or eSATA device.

Export video clips when playback.

Management and maintenance of backup devices.

Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.

Alarm and Exception

Configurable arming time of alarm input/output.

Alarm for video loss, motion detection, video tampering, abnormal signal, video input/output standard

mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error, and HDD full,

hot spare exception, etc.

Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm

output.

Automatic restore when system is abnormal.

Other Local Functions

Operable by front panel, mouse, control keyboard and touch LCD screen (depends on the model).

Three-level user management; admin user is allowed to create many operating accounts and define their

operating permission, which includes the limit to access any channel.

Operation, alarm, exceptions and log recording and searching.

Manually triggering and clearing alarms.

Import and export of device configuration information.

Network Functions

4 self-adaptive 10M/100M/1000M network interfaces, and various working modes are configurable:

multi-address, network fault tolerance, etc.

4 1000M optical fiber interfaces.

IPv6 is supported.

TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.

TCP, UDP and RTP for unicast.

Auto/Manual port mapping by UPnPTM.

Remote web browser access by HTTPS ensures high security.

Remote reverse playback via RTSP.

Support accessing by the platform via ONVIF.

User Manual of Network Video Recorder

Remote search, playback, download, locking and unlocking of the record files, and support downloading

files breakpoint resume.

Remote parameters setup; remote import/export of device parameters.

Remote viewing of the device status, system logs and alarm status.

Remote keyboard operation.

Remote locking and unlocking of control panel and mouse.

Remote HDD formatting and program upgrading.

Remote system restart and shutdown.

RS-232, RS-485 transparent channel transmission.

Alarm and exception information can be sent to the remote host

Remotely start/stop recording.

Remotely start/stop alarm output.

Remote PTZ control.

Remote JPEG capture.

Two-way audio and voice broadcasting.

Embedded WEB server.

Development Scalability:

SDK for Windows and Linux system.

Source code of application software for demo.

Development support and training for application system.

User Manual of Network Video Recorder

TABLE OF CONTENTS

Product Key Features ..............................................................................................................................5

Chapter 1 Introduction..............................................................................................................................12

1.1 Front Panel ....................................................................................................................................13

1.2 USB Mouse Operation ..................................................................................................................15

1.3 Input Method Description..............................................................................................................16

1.4 Rear Panel .....................................................................................................................................17

Chapter 2 Getting Started .........................................................................................................................19

2.1 Starting Up and Shutting Down the NVR......................................................................................20

2.2 Using the Wizard for Basic Configuration.....................................................................................22

2.3 Adding and Connecting the IP Cameras........................................................................................27

2.3.1 Adding the Online IP Cameras .........................................................................................27

2.3.2 Editing the Connected IP cameras and Configuring Customized Protocols......................31

Chapter 3 Live View ..................................................................................................................................34

3.1 Introduction of Live View .............................................................................................................35

3.2 Operations in Live View Mode......................................................................................................36

3.2.1 Front Panel Operation on Live View.................................................................................36

3.2.2 Using the Mouse in Live View .........................................................................................36

3.2.3 Using an Auxiliary Monitor..............................................................................................37

3.2.4 Quick Setting Toolbar in Live View Mode .......................................................................38

3.3 Adjusting Live View Settings........................................................................................................40

3.4 User Logout...................................................................................................................................42

Chapter 4 PTZ Controls............................................................................................................................43

4.1 Configuring PTZ Settings..............................................................................................................44

4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................45

4.2.1 Customizing Presets..........................................................................................................45

4.2.2 Calling Presets ..................................................................................................................46

4.2.3 Customizing Patrols..........................................................................................................46

4.2.4 Calling Patrols ..................................................................................................................48

4.2.5 Customizing Patterns........................................................................................................49

4.2.6 Calling Patterns.................................................................................................................50

4.3 PTZ Control Panel.........................................................................................................................52

Chapter 5 Recording Settings ...................................................................................................................53

5.1 Configuring Parameters.................................................................................................................54

5.2 Configuring Recording Schedule ..................................................................................................57

5.3 Configuring Motion Detection Recording.....................................................................................60

5.4 Configuring Alarm Triggered Recording.......................................................................................62

5.5 Manual Recording.........................................................................................................................64

5.6 Configuring Holiday Recording ....................................................................................................66

5.7 Configuring Redundant Recording................................................................................................68

5.8 Configuring HDD Group for Recording........................................................................................70

5.9 Files Protection..............................................................................................................................72

Chapter 6 Playback....................................................................................................................................75

User Manual of Network Video Recorder

6.1 Playing Back Record Files ............................................................................................................76

6.1.1 Playing Back by Channel..................................................................................................76

6.1.2 Playing Back by Time.......................................................................................................78

6.1.3 Playing Back by Event Search..........................................................................................80

6.1.4 Playing Back by Tag.........................................................................................................82

6.1.5 Smart Playback.................................................................................................................85

6.1.6 Playing Back by System Logs ..........................................................................................87

6.1.7 Playing Back External File ...............................................................................................89

6.2 Auxiliary Functions of Playback ...................................................................................................90

6.2.1 Playing Back Frame by Frame..........................................................................................90

6.2.2 Digital Zoom.....................................................................................................................90

6.2.3 Reverse Playback of Multi-channel..................................................................................90

Chapter 7 Backup ......................................................................................................................................92

7.1 Backing up Record Files ...............................................................................................................93

7.1.1 Quick Export.....................................................................................................................93

7.1.2 Backing up by Normal Video Search................................................................................94

7.1.3 Backing up by Event Search...........................................................................................101

7.1.4 Backing up Video Clips..................................................................................................103

7.2 Managing Backup Devices..........................................................................................................106

7.3 Hot Spare Device Backup............................................................................................................ 110

7.3.1 Setting Hot Spare Device................................................................................................ 110

7.3.2 Setting Working Device.................................................................................................. 111

7.3.3 Managing Hot Spare System .......................................................................................... 111

Chapter 8 Alarm Settings........................................................................................................................ 114

8.1 Setting Motion Detection Alarm.................................................................................................. 115

8.2 Setting Sensor Alarms ................................................................................................................. 117

8.3 Detecting Video Loss Alarm........................................................................................................120

8.4 Detecting Video Tampering Alarm..............................................................................................122

8.5 Detecting VCAAlarm .................................................................................................................124

8.6 Handling Exceptions Alarm.........................................................................................................126

8.7 Setting Alarm Response Actions .................................................................................................127

8.8 Triggering or Clearing Alarm Output Manually..........................................................................130

Chapter 9 Network Settings ....................................................................................................................131

9.1 Configuring General Settings......................................................................................................132

9.2 Configuring Advanced Settings...................................................................................................133

9.2.1 Configuring PPPoE Settings...........................................................................................133

9.2.2 Configuring DDNS.........................................................................................................133

9.2.3 Configuring NTP Server.................................................................................................137

9.2.4 Configuring SNMP.........................................................................................................138

9.2.5 Configuring Remote Alarm Host....................................................................................138

9.2.6 Configuring Multicast.....................................................................................................139

9.2.7 Configuring RTSP ..........................................................................................................140

9.2.8 Configuring Server and HTTP Ports...............................................................................140

9.2.9 Configuring HTTPS Port................................................................................................141

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