HIK VISION DS-KH9310-WTE1B User manual
Video Intercom 9 Series Indoor
Staon
Operaon Guide
Legal Informaon
©2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product.
Pictures, charts, images and all other informaon hereinaer are for
descripon and explanaon only. The informaon contained in the Manual
is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision
website ( hps://www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals
trained in supporng the Product.
Trademarks
and other Hikvision's trademarks and logos are the
properes of Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their
respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL
AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS".
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS
AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
Video Intercom 9 Series Indoor Staon Operaon Guide
i
CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE
LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE
CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE,
FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE
RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION
OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN
THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR
FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATTER PREVAILS.
Data Protecon
During the use of device, personal data will be collected, stored and
processed. To protect data, the development of Hikvision devices
incorporates privacy by design principles. For example, for device with facial
recognion features, biometrics data is stored in your device with
encrypon method; for ngerprint device, only ngerprint template will be
saved, which is impossible to reconstruct a ngerprint image.
As data controller, you are advised to collect, store, process and transfer
data in accordance with the applicable data protecon laws and regulaons,
including without limitaon, conducng security controls to safeguard
personal data, such as, implemenng reasonable administrave and
physical security controls, conduct periodic reviews and assessments of the
eecveness of your security controls.
Video Intercom 9 Series Indoor Staon Operaon Guide
ii
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger Indicates a hazardous situaon which, if not avoided, will or
could result in death or serious injury.
Cauon Indicates a potenally hazardous situaon which, if not
avoided, could result in equipment damage, data loss,
performance degradaon, or unexpected results.
Note Provides addional informaon to emphasize or
supplement important points of the main text.
Video Intercom 9 Series Indoor Staon Operaon Guide
iii
Safety Instrucon
Warning
●All the electronic operaon should be strictly compliance with the electrical safety
regulaons, re prevenon regulaons and other related regulaons in your local
region.
●Please use the power adapter, which is provided by normal company. The power
consumpon cannot be less than the required value.
●Do not connect several devices to one power adapter as adapter overload may
cause over-heat or re hazard.
●Please make sure that the power has been disconnected before you wire, install or
dismantle the device.
●When the product is installed on wall or ceiling, the device shall be rmly xed.
●If smoke, odors or noise rise from the device, turn o the power at once and
unplug the power cable, and then please contact the service center.
●If the product does not work properly, please contact your dealer or the nearest
service center. Never aempt to disassemble the device yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
Cauon
●Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons
surface or places subject to shock (ignorance can cause equipment damage).
●Do not place the device in extremely hot (refer to the specicaon of the device
for the detailed operang temperature), cold, dusty or damp locaons, and do not
expose it to high electromagnec radiaon.
●The device cover for indoor use shall be kept from rain and moisture.
●Exposing the equipment to direct sun light, low venlaon or heat source such as
heater or radiator is forbidden (ignorance can cause re danger).
●Do not aim the device at the sun or extra bright places. A blooming or smear may
occur otherwise (which is not a malfuncon however), and aecng the
endurance of sensor at the same me.
Video Intercom 9 Series Indoor Staon Operaon Guide
iv
●Please use the provided glove when open up the device cover, avoid direct contact
with the device cover, because the acidic sweat of the ngers may erode the
surface coang of the device cover.
●Please use a so and dry cloth when clean inside and outside surfaces of the
device cover, do not use alkaline detergents.
●Please keep all wrappers aer unpack them for future use. In case of any failure
occurred, you need to return the device to the factory with the original wrapper.
Transportaon without the original wrapper may result in damage on the device
and lead to addional costs.
●Improper use or replacement of the baery may result in hazard of explosion.
Replace with the same or equivalent type only. Dispose of used baeries
according to the instrucons provided by the baery manufacturer.
●Input voltage should meet both the SELV and the Limited Power Source according
to 60950-1 standard.
●The power supply must conform to LPS. The recommended adaptor models and
manufacturers are shown as below. Use the aached adapter, and do not change
the adaptor randomly.
Model Current Manufacturer Standard
MSA-C1500IC12.0-18P-
US
1.5 A MOSO POWER SUPPLY
TECHNOLOGY CO., LTD
PG
TS-A018-120015AD 1.5 A SHENZHEN TRANSIN
TECHNOLOGIES CO., LTD
PG
●Improper use or replacement of the baery may result in hazard of explosion.
Replace with the same or equivalent type only. Dispose of used baeries
according to the instrucons provided by the baery manufacturer.
●Improper replacement of the baery with an incorrect type may defeat a
safeguard (for example, in case of some lithium baery types).
●Do not dispose of the baery into re or a hot oven, or mechanically crush or cut
the baery, which may result in an explosion.
●Do not leave the baery in an extremely high temperature surrounding
environment, which may result in an explosion or leakage of ammable liquid or
gas.
●Do not subject the baery to extremely low air pressure, which may result in an
explosion or the leakage of ammable liquid or gas.
●CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
Video Intercom 9 Series Indoor Staon Operaon Guide
v
Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved
by the party responsible for compliance could void the user's authority to
operate the equipment.
FCC compliance: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio
communicaons. However, there is no guarantee that interference will not
occur in a parcular installaon. If this equipment does cause harmful
interference to radio or television recepon, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to
the following two condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operaon.
Video Intercom 9 Series Indoor Staon Operaon Guide
vi
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Direcve
2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve 2011/
65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collecon points. For more informaon
see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery
that cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentaon for specic
baery informaon. The baery is marked with this symbol,
which may include leering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the baery to your
supplier or to a designated collecon point. For more informaon
see:www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operaon is subject to the following two condions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operaon of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radioexempts de licence. L'exploitaon est autorisée aux deux
condions suivantes :
Video Intercom 9 Series Indoor Staon Operaon Guide
vii
1. l'appareil ne doit pas produire de brouillage, et
2. l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est suscepble d'en compromere le
fonconnement.
Under Industry Canada regulaons, this radio transmier may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmier by Industry Canada. To reduce potenal radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communicaon.
Conformément à la réglementaon d'Industrie Canada, le présent émeeur
radio peut fonconner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émeeur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à l'intenon des autres
ulisateurs, il faut choisir le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communicaon sasfaisante.
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
Cet équipement doit être installé et ulisé à une distance minimale de 20
cm entre le radiateur et votre corps.
Video Intercom 9 Series Indoor Staon Operaon Guide
viii
Contents
1 About this Manual ...................................................................................... 1
2 Wake Up the Device ................................................................................... 2
3 Main Page Introducon .............................................................................. 3
4 Local Operaon .......................................................................................... 7
4.1 Call Sengs ....................................................................................................... 7
4.1.1 VoIP Account Sengs ............................................................................... 7
4.1.2 Add Contact .............................................................................................. 7
4.1.3 Call Resident ............................................................................................. 9
4.1.4 Call Indoor Extension/Indoor Staon ..................................................... 10
4.1.5 Receive Call ............................................................................................. 10
4.1.6 View Call Logs ......................................................................................... 10
4.2 Live View ......................................................................................................... 11
4.3 Arm/Disarm ..................................................................................................... 12
4.3.1 Arm Room ............................................................................................... 12
4.3.2 Disarm Your Room .................................................................................. 13
4.4 Arming Mode Sengs ..................................................................................... 13
4.5 Informaon Management ............................................................................... 15
5 Remote Operaon via Mobile Client ........................................................ 18
5.1 Set up Mobile Client ........................................................................................ 18
5.2 Set Up Device via Mobile Client ...................................................................... 18
5.3 Remote Operaon ........................................................................................... 19
Video Intercom 9 Series Indoor Staon Operaon Guide
ix
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