HIK VISION DS-TMC403-E User manual

All-in-One Entrance & Exit Machine

User Manual

English

reserved.

About this Manual

The Manual includes instructions for using and managing the Product.

Pictures, charts, images and all other information hereinafter are for

description and explanation only. The information contained in the Manual

is subject to change, without notice, due to firmware updates or other

reasons. Please find the latest version of this Manual at the Hikvision

website (https://www.hikvision.com/).

Please use this Manual with the guidance and assistance of professionals

trained in supporting the Product.

Trademarks

and other Hikvision’s trademarks and logos are the

properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned are the properties of their

respective owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS

MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,

SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL

FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,

SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE

USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL

HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,

INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,

DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR

LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,

WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING

NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH

THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR

INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY

RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR

OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,

English

VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,

HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE

LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR

USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE

RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT

INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT

LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR

DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE

THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION,

THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL

WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR

EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN

RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE

APPLICABLE LAW, THE LATTER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved

by the party responsible for compliance could void the user’s authority to

operate the equipment.

FCC compliance: This equipment has been tested and found to comply

with the limits for a Class A digital device, pursuant to part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely

to cause harmful interference in which case the user will be required to

correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to

the following two conditions:

English

1. This device may not cause harmful interference.

2. This device must accept any interference received, including

interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too

are marked with "CE" and comply therefore with the

applicable harmonized European standards listed under the

EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS

Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this

symbol cannot be disposed of as unsorted municipal waste

in the European Union. For proper recycling, return this

product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points.

For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a

battery that cannot be disposed of as unsorted municipal

waste in the European Union. See the product

documentation for specific battery information. The battery

is marked with this symbol, which may include lettering to

indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling,

return the battery to your supplier or to a designated collection point. For

more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Safety Instructions

Use of the product must be in strict compliance with the local laws and

regulations. Please shut down the device in prohibited area.

Use of the product must be in strict compliance with the local electrical

safety regulations.

Use the power adapter provided by qualified manufacturer. Refer to the

product specification for detailed power requirements.

It is recommended to provide independent power adapter for each

device as adapter overload may cause over-heating or a fire hazard.

Make sure that the power has been disconnected before you wire,

English

install, or disassemble the device in the authorized way according to the

description in the manual.

To avoid electric shock, DO NOT directly touch exposed contacts and

components once the device is powered up.

DO NOT use damaged power supply devices (e.g., cable, power adapter,

etc.) to avoid electric shock, fire hazard, and explosion.

DO NOT directly cut the power supply to shut down the device. Please

shut down the device normally and then unplug the power cord to avoid

data loss.

The socket-outlet shall be installed near the equipment and shall be

easily accessible.

Make sure the power supply has been disconnected if the power

adapter is idle.

Connect to earth before connecting to the power supply.

Ensure correct wiring of the terminals for connection to an AC mains

supply.

An overcurrent protective device confirming to the power supply

specification shall be incorporated external to the equipment, not

exceeding the specification of the building. Refer to the specification for

the detailed power supply requirement.

To avoid heat accumulation, good ventilation is required for a proper

operating environment.

Store the device in dry, well-ventilated, corrosive-gas-free, no direct

sunlight, and no heating source environment.

Avoid fire, water, and explosive environment when using the device.

Install the device in such a way that lightning strikes can be avoided.

Provide a surge suppressor at the inlet opening of the equipment under

special conditions such as the mountain top, iron tower, and forest.

Keep the device away from magnetic interference.

Avoid device installation on vibratory surfaces or places. Failure to

comply with this may cause device damage.

DO NOT touch the heat dissipation component to avoid burns.

DO NOT expose the device to extremely hot, cold, or humidity

environments. For temperature and humidity requirements, see device

specification.

English

No naked flame sources, such as lighted candles, should be placed on

the equipment.

DO NOT touch the sharp edges or corners.

To prevent possible hearing damage, DO NOT listen at high volume

levels for long periods.

This equipment is suitable for mounting on concrete or other

non-combustible surface only.

DO NOT stare at the light source when the supplement light is working.

The light may cause blue light hazard to your retina.

When you install or maintain the device without protection, stay at the

safety range or the area which cannot be irradiated directly by the light

source.

If smoke, odor, or noise arises from the device, immediately turn off the

power, unplug the power cable, and contact the service center.

If the device cannot work properly, contact the store you purchased it or

the nearest service center. DO NOT disassemble or modify the device in

the unauthorized way (For the problems caused by unauthorized

modification or maintenance, the company shall not take any

responsibility).

Keep all packaging after unpacking them for future use. In case of any

failure occurred, you need to return the device to the factory with the

original packaging. Transportation without the original packaging may

result in damage to the device and the company shall not take any

responsibility.

Please enforce the protection for the personal information and the data

security as the device may be confronted with the network security

problems when it is connected to the Internet. Contact us if network

security risks occur.

Please understand that you have the responsibility to configure all the

passwords and other security settings about the device, and keep your

user name and password.

DO NOT touch the lens with fingers directly in case the acidic sweat of

the fingers erodes the surface coating of the lens.

DO NOT aim the lens at the strong light such as sun or incandescent

lamp. The strong light can cause fatal damage to the device.

English

Clean the screen with soft and dry cloth or other substitutes to wipe the

interior and exterior surface. DO NOT use alkaline detergents. Protect

the screen from scratches.

DO NOT disconnect the power during formatting, uploading, and

downloading. Or files may be damaged.

DO NOT charge the battery continuously more than one week.

Overcharging may shorten the battery life.

Battery will discharge gradually if it is not used for a long time. It must be

recharged before using.

If the device contains dismountable battery, store the device and battery

separately if it is not used.

The battery must be charged and discharged every three months if it is

not used, and recharged to 60% to 70% power percentage to store.

The scrapped battery should be discarded in compliance with the local

laws and regulations. If there are no corresponding laws or regulations,

throw it in a hazardous trash can.

DO NOT pierce the battery or shorten the electrodes, or it may cause

explosion or fire hazard.

DO NOT dispose of the battery into fire or a hot oven, or mechanically

crush or cut the battery, which may result in an explosion.

CAUTION: Please use the specific battery supported by the device, or it

may cause explosion. If the battery is damaged and needs to be changed,

contact the device manufacturer or local distributor.

If the device contains button battery, keep it far away from children.

DO NOT expose the battery pack or battery combination to sunlight, fire,

or similar overheated environment. DO NOT leave the battery in an

extremely high temperature surrounding environment or subject the

battery to extremely low air pressure, which may result in an explosion

or the leakage of flammable liquid or gas.

Keep new and used batteries away from children. If the battery

compartment does not close securely, stop using the product and keep it

away from children.

English

Appearance

❶

No.

Description

No.

Description

Lock

Supplement light

Lens

Loudspeaker

Display screen

English

❷

No.

Description

No.

Description

Microphone

Display screen

Staff service button

Supplement light window

Capture camera

window

Loudspeaker

English

Installation

Note: Never place the equipment in an unstable location. The equipment

may fall, causing serious personal injury or death. Install safety protection

equipment if necessary. Check regularly.

❶

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