Heatmiser NeoStat User manual

12 V

Series

Model: 12 V

Available in : Sapphire Black and Glacier White

12 V

Table of Contents

3-4

5-6

8-9

Product Image

Table of Contents

What is a Programmable

Room Thermostat?

Installation Procedure

Mode Select

Pairing the neoHub

Pairing the neoStat

What is a Mesh Network?

31-32

36-38

LCD Display

Setting the Switching Times

Timer Override

Optional Features

Optional Features Table

Notes

Mode 2 - Time Clock

LCD Display

Temperature Display

Setting the Clock

Setting the Comfort Levels

Setting the Temperature

Temperature Hold

Mode 1 - Thermostat 10

11-12

15-16

Locking/Unlocking the neoStat

Frost Protection

Power ON/OFF

Holiday Programming

Optional Features

Re-calibrating the Thermostat

Error Codes

Wiring Diagrams

Factory Reset

23-26

28-29

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What is a Programmable Room Thermostat?

A programmable room thermostat is both a programmer and a room thermostat.

A programmer allows you to set“On” and “Off” periods to suit your own lifestyle.

A room thermostat works by sensing the air temperature, switching on the heating when

the air temperature falls below the thermostat setting, and switching it off once this set

temperature has been reached.

So a programmable room thermostat lets you choose what times you want the heating

to be on, and what temperature it should reach while it is on. It will allow you to select

different temperatures in your home at different times of the day (and days of the week)

to meet your particular needs and preferences.

Setting a programmable room thermostat to a higher temperature will not make the

room heat up any faster. How quickly the room heats up depends on the design and size

of the heating system.

Similarly reducing the temperature setting does not affect how quickly the room cools

down. Setting a programmable room thermostat to a lower temperature will result in the

room being controlled at a lower temperature, and saves energy.

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The way to set and use your programmable room thermostat is to find the lowest

temperature settings that you are comfortable with at the different times you have

chosen, and then leave it alone to do its job.

The best way to do this is to set the room thermostat to a low temperature

– say 18°C , and then turn it up by 1°C each day until you are comfortable with the

temperature. You won’t have to adjust the thermostat further. Any adjustment above

this setting will waste energy and cost you more money.

You are able to temporarily adjust the heating program by overriding or using the

temperature hold feature. These features are explained further on pages 17 and 18

of this manual.

Programmable room thermostats need a free flow of air to sense the temperature,

so they must not be covered by curtains or blocked by furniture. Nearby electric

fires, televisions, wall or table lamps may also prevent the thermostat from working

properly.

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Installation Procedure

This neoStat is designed to be flush mounted and requires a back box of

35mm (minimum depth) to be sunk into the wall prior to installation.

Step 1

Remove the screw from the bottom face of the thermostat then carefully separate

the front half from the back plate.

Step 2

Place the thermostat front somewhere safe.

Terminate the thermostat as shown in the diagrams on pages 28-29 of this booklet.

Step 3

Screw the thermostat back plate securely into the back box.

Step 4

Clip the front of the thermostat onto the back plate, securing it in place with the

retaining screw.

Mount the thermostat at eye level.

Read the instructions fully so you get the best from our product.

Don’t

Do not install near to a direct heat source as this will affect functionality.

Do not push hard on the LCD screen as this may cause irreparable damage.

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3 4

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Mode Select

This neoStat can either be used as a thermostat or a time clock.

Thermostat mode is the default setting.

To change between thermostat or time clock modes, follow these steps.

• Use the Left / Right keys to scroll to SETUP ................................................................

• Press and hold the Tick button for 10 seconds .........................................................

• Use the Left / Right keys to scroll between modes .................................................

Mode 1 = Thermostat

Mode 2 = Time Clock

Note: the selected option will flash.

• Press the Tick key to confirm selection ........................................................................

The neoStat will revert to the main display screen for the selected mode.

For time clock mode instructions, first pair the time clock with the neoHub as

explained on page 8, then turn to page 33.

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The next step is to join the neoStat to the neoHub, we recommend joining the

neoStat located nearest to the neoHub first.

To add a neoStat, follow these steps;

• Select Add Zone, enter a zone title and press Add Zone again.

• You now have two minutes to join the neoStat to the neoHub.

• On the neoStat, use the Left / Right keys to select SETUP and press Tick ...

• Feature 01 is displayed on screen.

Pairing the neoStat

Pairing the neoHub

To pair the neoHub with the neoApp, follow these steps.

• Connect the power supply to the neoHub.

• Connect the neoHub to your router with the Ethernet cable provided. The router

will automatically assign an IP address to the neoHub, the Link LED will light up

once the neoHub has connected to your network.

• Connect your smartphone or tablet device to the same WiFi network as your router.

• Download the FREE Heatmiser neoApp from the Apple App Store,

Google Play Store, Amazon App Store or Windows Phone App Store and register

an account.

• Once you have registered your account, press the Login button then press the

Add Location option.

• Press the connect button on the neoHub to add the location to your account.

• When successfully connected, enter a title for the new location (e.g. Home) and

configure the time zone for the system.

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What is a Mesh Network

NeoStats work using a mesh network, meaning neoStats have the ability to send &

receive signals via other thermostats on the network. This signal is relayed from one

thermostat to another until it reaches its destination. This communication method

extends the communication range whilst offering increased network stability when

compared with standard RF thermostats.

The Mesh symbol is shown when the device is communicating with the neoHub, if the

mesh symbol disappears this indicates connection to the neoHub has been lost.

• Press the Tick key to pair the neoStat to the neoHub ........................................

• The MESH symbol appears flashing on the display.

• When the neoStat successfully connects to the neoHub the MESH symbol will

be permanently displayed.

• Press Next to add more zone or press Finish to complete the setup.

Please note, you only have to pair the hub to your account once. To pair any additional

neoStats, select Add Zones from the Manage Zones option in the neoApp.

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