Grandstream Networks GXP2100 User manual

Call Handling

Blind Transfer

1. During an acve call, press the Transfer buon. The call is placed

on hold.

2. Dial the number/extension you would like to transfer the call to.

3. Press the Send buon

Aended Transfer

1. During an acve call, press an idle Line Key and the call is placed

on hold.

2. Dial the second party (press Send).

3. When the second party answers, announce the call then press

the Transfer buon.

Park

1. To Park: During an acve call, press a Park so key that is not

occupied and the call will be transferred to that Lot number. An

occupied Parking Lot will have a solid red light on.

2. To Resume: Press the Parking Lot key where the call was placed.

Three-Way Conference Call

1. During an acve call, press the Three Way Call buon.

2. Enter the extension or external number of the second party,

then press the Send key.

3. Press the ConfCall so key when the second party answers. All

pares are now joined in the conference.

Do Not Disturb (DND)

1. To acvate or deacvate DND: Press the Menu/OK buon in

the center of the direconal pad and select Preference using the

direconal pad and OK buon

2. Select Do Not Disturb and press the OK buon again.

3. Use the direconal pad to enable or disable DND.

Keys Key Descripon

Press this key to use the speakerphone.

Press this key to acvate headset mode.

Press this key to mute the microphone or a

call.

Press this key to transfer a call

Press this buon to send a call aer dialing or

to redial

Press this key to place an acve call on a local

hold or pick it back up

Press this key to start a three-way call

Press this buon to access voicemail

Press during a call to adjust receiver volume

of the handset/speakerphone/headset.

Press when the phone is idle or ringing to

adjust the ringer volume.

Grandstream GXP 2100 Series

Quick Reference Guide

For Models 2130, 2140, 2160, 2135 & 2170

Voicemail

A blinking red message waing indicator on the idle screen indicates

that one or more voice messages are waing.

Retrieving Your Voicemail Messages

1. Press the Voicemail buon.

2. Enter your voicemail password when prompted. By default, this

will be your extension twice.

3. To listen to your voice messages, press 1. By default, new

voicemails will play automacally.

4. Listen to each prompt for the dierent voicemail opons.

5. When nished, hang up.

Recording Your Voicemail Greengs

1. Call into your voicemail (see above steps).

2. Press 0 for Mailbox Opons.

3. Follow the prompts to record your Busy (for when you are on

another line or DND) and Unavailable messages (for when you

do not answer) as well as your Name.

Call Handling (cont.)

Call History

While the phone is idle:

1. Press the Up key on the Direconal Pad to view missed calls.

2. Press the Down key to view dialed calls.

3. Press the Right key to view answered calls.

Keys Key Descripon

Use the Direconal Pad to scroll

through Menu opons

The le key can be used as a back

buon to return to the previous

menu.

Use the Menu/OK buon to open up

the menu when the phone is idle or

to select an item when in a menu.

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