Grandstream Networks GXP1450 User manual

Grandstream Networks, Inc. GXP1450 User Manual Page 1 of 1

Firmware 1.0.1.66 Last Updated: 05/2011

Grandstream Networks, Inc.

GXP1450 SIP Enterprise Phone

Grandstream Networks, Inc. GXP1450 User Manual Page 1 of 38

Firmware 1.0.1.66 Last Updated: 05/2011

TABLE OF CONTENTS

GXP1450 USER MANUAL

WELCOME..........................................................................................................................................................3

INSTALLATION.................................................................................................................................................4

EQUIPMENT PACKAGING ......................................................................................................................................4

CONNECTING YOUR PHONE..................................................................................................................................4

SAFETY COMPLIANCES.........................................................................................................................................4

WARRANTY .........................................................................................................................................................4

PRODUCT OVERVIEW.....................................................................................................................................5

USING THE GXP1450 SIP ENTERPRISE PHONE ..........................................................................................8

GETTING FAMILIAR WITH THE LCD ......................................................................................................................8

MAKING PHONE CALLS ......................................................................................................................................10

ANSWERING PHONE CALLS ................................................................................................................................13

PHONE FUNCTIONS DURING A PHONE CALL ........................................................................................................13

CALL FEATURES ................................................................................................................................................15

CUSTOMIZED LCD SCREEN &XML ...................................................................................................................16

CONFIGURATION GUIDE................................................................................................................................17

CONFIGURATION VIA KEYPAD............................................................................................................................17

CONFIGURATION VIA WEB BROWSER ................................................................................................................21

SAVING THE CONFIGURATION CHANGES .............................................................................................................35

REBOOTING THE PHONE REMOTELY....................................................................................................................35

SOFTWARE UPGRADE & CUSTOMIZATION.............................................................................................36

FIRMWARE UPGRADE THROUGH TFTP/HTTP.....................................................................................................36

CONFIGURATION FILE DOWNLOAD .....................................................................................................................37

RESTORE FACTORY DEFAULT SETTING..................................................................................................38

TABLE OF FIGURES

GXP1450 USER MANUAL

Figure 1: GXP1450 Keypad Layout……………………………………………………………………. 10

Figure 2: Keypad GUI Flow........................................................................................................18

TABLE OF TABLES

GXP1450 USER MANUAL

Table 1: Equipment Packaging...................................................................................................4

Table 2: GXP1450 Connectors ...................................................................................................4

Table 3: GXP1450 Feature Guide...............................................................................................5

Table 4: GXP1450 Key Features in a Glance..............................................................................5

Table 5: GXP1450 Hardware Specifications................................................................................5

Table 6: GXP1450 Technical Specifications................................................................................6

Table 7: LCD Buttons .................................................................................................................8

Table 8: LCD Icons.....................................................................................................................8

Table 9: GXP1450 Keypad Buttons.............................................................................................9

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Firmware 1.0.1.66 Last Updated: 05/2011

Table 10: GXP1450 Call Features ............................................................................................15

Table 11: Key Pad Configuration Menu.....................................................................................17

Table 12: Device Configuration - Status....................................................................................22

Table 13: Device Configuration – Settings/Basic Settings..........................................................22

Table 14: Device Configuration – Settings /Advanced Settings..................................................24

Table 15: SIP Account Settings.................................................................................................29

GXP1450 User Manual Page 3 of 38

Firmware 1.0.1.66 Last Updated: 05/2011

Welcome

GXP1450 is a next generation enterprise grade IP phone that features 2 lines with 2 SIP accounts, a

180x60 backlit graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports with

integrated PoE, and 3-way conference.

The GXP1450 delivers superior HD audio quality, rich and leading edge telephony features, personalized

information and customizable application service, automated provisioning for easy deployment, advanced

security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading

SIP/NGN/IMS platforms. It is a perfect choice for enterprise users looking for a high quality, feature rich IP

phone with affordable cost.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation

of this product in any way other than as detailed by this User Manual, could void your manufacturer

warranty.

Warning: Please do not use a different power adaptor with the GXP1450 as it may cause damage to the

products and void the manufacturer warranty.

•This document is subject to change without notice.

•Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,

for any purpose without the express written permission is not permitted.

GXP1450 User Manual Page 4 of 38

Firmware 1.0.1.66 Last Updated: 05/2011

Installation

EQUIPMENT PACKAGING

Table 1: Equipment Packaging

GXP1450

Main Case

Yes

Handset

Yes

Phone Cord

Yes

Power Adaptor

Yes

Ethernet Cable

Yes

Base Stand

Yes

Quick Start Guide

Yes

CONNECTING YOUR PHONE

The connectors of the GXP1450 are located on the bottom of the device.

Table 2: GXP1450 Connectors

10/100Mbps RJ-45 ports for PC (downlink) connection.

LAN

10/100Mbps RJ-45 port for LAN (uplink) connection. Supports PoE (802.3af).

Power Jack

5V DC power port; UL Certified

Headset Jack

RJ9

Handset Jack

RJ9

SAFETY COMPLIANCES

The GXP1450 complies with FCC/CE and various safety standards. The GXP1450 power adaptor is

compliant with the UL standard. Only use the universal power adaptor provided with the GXP1450 package.

The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.

WARRANTY

If you purchased your GXP1450 from a reseller, please contact the company where you purchased your

phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact

your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number

before you return the product. Grandstream reserves the right to remedy warranty policy without prior

notification.

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Product Overview

Table 3: GXP1450 Feature Guide

Features GXP1450

LCD Display 180x60 pixel

Number of Lines 2

Programmable Soft Keys 3

Extension Module N/A

Table 4: GXP1450 Key Features in a Glance

Features Benefits

Open Standards Compatible SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP,

ICMP, DNS (A record, SRV and NAPTR), DHCP (both client and

server), PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS,

802.1x, TR-069

Superb Audio Quality Advanced Digital Signal Processing (DSP), Silence Suppression, VAD,

CNG, AGC

Network Interfaces Dual 10/100mbps Ethernet ports with integrated PoE

Feature Rich Traditional voice features including caller ID, call waiting, hold, transfer,

forward, block, auto-dial, off-hook dial

Advanced Features 2 line keys with dual-color LED and 2 SIP accounts, 3 way

conferencing, backlit graphic 180x60 LCD,

3 XML programmable

context sensitive soft keys, 5 navigation keys, 10 dedicated buttons for

HOLD, TRANSFER, CONFERENCE, VOLUME, HEADSET, MUTE,

SPEAKERPHONE, SEND/REDIAL, PHONEBOOK, MESSAGE

Advanced Functionality Customized downloadable ring-tones, SRTP, SIP over TLS, multi-

language support and XML enabled, adjustable positioning angles, wall

mountable, AES encryption, automatic multimedia service (eg., weather

information)

Table 5: GXP1450 Hardware Specifications

GXP1450

LAN Interface (Ethernet ports) Two (2) 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and

PC port with auto detection

Graphic LCD Display 180x60 pixel

Expansion Module Support No

Headset Jack RJ9

Call Appearance LED 2 Dual color (green/red)

Power over Ethernet Built-in auto-sensing: Cisco and IEEE 802.3af standard

Universal Switching Input: 100-240VAC 50-60 Hz

GXP1450 User Manual Page 6 of 38

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Power Adaptor Output: +5VDC, 800mA, UL certified

Dimension 186mm (W) x 210mm (L) x 81mm (D)

Weight 0.8KG

Temperature 32 –104

F/ 0 – 40

Humidity 10% – 90% (non-condensing)

Compliance FCC / CE / C-Tick

Table 6: GXP1450 Technical Specifications

Lines

2 lines with 2 independent SIP accounts, XML programmable soft-keys.

Protocol Support

Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES,

HTTP, ARP/RARP, ICMP, DNS, DHCP, NT

P, TFTP,

SIMPLE/PRESENCE protocols, TR-069, 802.1x

Support multiple SIP accounts and up to 11 media channels

concurrently

Support SIP PUBLISH method (RFC 3903), SIP Presence package

(RFC 3856, 3863) for use of MFKs, SIP Dialog package (RFC 4235)

Support for SIP MESSAGE method (RFC 3428)

Display

Backlit graphic LCD display, up to 4 level grayscale

Feature Keys HOLD, TRANSFER, CONF, VOLUME, HEADSET, MUTE,

SPEAKERPHONE, SEND/REDIAL, PHONEBOOK, MESSAGE, 3 XML

Programmable Softkeys, 5 Navigation keys,

Device

Management NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed

devices including behind firewall/NAT

Auto/manual provisioning system, Web GUI Interface

Address Book

Audio Features

Full-duplex hands-free speakerphone

Advanced Digital Signal Processing (DSP)

Dynamic negotiation of codec and voice payload length

Support for G.723,1 (5.3/6.3K), G.729A/B, G.711 a/µ-law, G.726-32,

G.722 (wide-band), and iLBC codecs

In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

Silence Suppression, VAD (voice activity detection), CNG (comfort noise

generation), ANG (automatic gain control)

Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC) for

speakerphone mode, Support side tone

Adaptive jitter buffer control (patent-pending) and packet delay and loss

concealment

HD audio handset with HD wideband audio codecs for excellent double-

talk performance

Telephony Features Intuitive graphic user interface (GUI), downloadable phone book (XML,

LDAP), support for anonymous call using privacy header, MLS (multi

language support)

Voice mail indicator, downloadable custom ring-tones, call hold, call

transfer (attended/blind), call forward, call waiting, caller ID, mute, redial,

call log, caller ID display or block, Do-Not-Disturb (DND) and volume

control

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3-way conference, dial plan prefix, dial-plan support, off-hook auto dial,

auto answer, early dial and speed dial

Network and Provisioning Via keypad/LCD, Web browser, or secure (AES encrypted) central

configuration file, manual or dynamic host configuration protocol (DHCP)

network setup

Support NAT traversal using IETF STUN and Symmetric RTP

Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 ToS

Firmware Upgrade Support firmware upgrade via TFTP or HTTP

Support for Authenticating configuration file before accepting changes

User specific URL for configuration file and firmware files

Mass provisioning using TR-069 or encrypted XML configuration file

Advanced Server Features Message waiting indication, support DNS SRV Look up and SIP Server

Fail Over, Support customizable idle screen via downloading XML by

HTTP/TFTP

Security User and administrator level passwords, MD5 and MD5-sess based

authentication, AES based secure configuration file, SRTP, TLS, 802.1x

media access control

GXP1450 User Manual Page 8 of 38

Firmware 1.0.1.66 Last Updated: 05/2011

Using the GXP1450 SIP Enterprise Phone

GETTING FAMILIAR WITH THE LCD

GXP1450 has a dynamic and customizable screen. The screen displays differently depending on whether

the phone is idle or in use (active screen).

Table 7: LCD Buttons

LCD Button

LCD Button Definitions

DATE AND TIME

Displays the current date and time. Can be synchronized with Internet time servers.

LOGO/NAME

Displays company logo name. This logo name can be customized via xml screen

customization.

NETWORK STATUS

Displays the status of the phone and network. It will indicate whether the network is

down, starting or running (IP address). “## MISSED CALLS” is shown here too.

STATUS BAR

Shows the status of the phone, using icons as shown in the next table.

LINE STATUS INDICATOR

Displays the name of the account that is in use. Select another account by pressing

the LINE key on the left side.

SOFTKEYS

The softkeys are context sensitive and will change depending on the status of the

phone. Typical functions assigned to soft-buttons are:

•FORWARD ALL Unconditionally forwards the phone line to another phone

•MISSED CALL This option shows up there were unanswered calls to this

phone. The Missed Calls option shows a list of the missed

calls

•NEXTSCR Press this button to toggle between idle screen, weather

and IP Address.

•REDIAL Redials the last number

•END CALL Hangs up phone

Table 8: LCD Icons

Icon

LCD Icon Definitions

DND Icon: ON when the “Do Not Disturb” is activated

Calls Forwarded Icon: INDICATES calls are forwarded

Key pad lock Icon: ON when using STAR key to lock the keypad

Enter Password to unlock the keypad

Voice Mail / Message Waiting Indicator:ON when there is new voice mail

/ message

Network Status: Network is down

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Missed Call Icon: Indicates missed call(s)

Save Call Record:

Indicates phone system writing the call records into the

flash. It might take 10 to 20 seconds to finish the process

FIGURE 1: GXP1450 KEYPAD LAYOUT

Table 9: GXP1450 Keypad Buttons

Key Button

Key Button Definitions

LINE BUTTONS

2 Line keys with LED, can be configured to different SIP profiles

HOLD

Place ACTIVE call on hold

TRANSFER

Transfer an ACTIVE call to another number

CONF

Press CONF button to connect Calling/Called party into conference

Enter to retrieve voice mails or other messages

Brings phonebook on screen

Mute an active call

Press HEADSET key to answer/hang up phone calls while using headset. It

also allows user to toggle between headset and speaker

Enable/Disable hands-free speaker

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