Grandstream Networks GRP2615 Instruction Manual

Grandstream Networks, Inc.

GRP2615

Carrier-Grade IP Phone

Administration Guide

GRP2615 Administration Guide

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transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without

the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.

in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this

product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void

the manufacturer warranty.

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U.S. FCC Part 68 Regulatory Information

This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains,

among other information, the ACTA registration number and ringer equivalence number (REN). If requested,

this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line.

Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming

call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the

number of devices that may be connected to the line, as determined by the total REN’s contact the

telephone company to determine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line

Service is subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance

that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone

company will notify the customer as soon as possible. Also, you will be advised of your right the file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could

affect the operation of the equipment. If this happens, the telephone company will provide advance notice

in order for you to make the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact (Agent in the US):

Company Name: Grandstream Networks, Inc.

Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA

Tel: 1-617-5669300

Fax: 1-617-2491987

If the trouble is causing harm to the telephone network, the telephone company may request you to remove the

equipment from the network until the problem is resolved.

This equipment uses the following USOC jacks: RJ45C.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is

connected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical

surges.

Since this device has the HAC function, the earpiece is easy to absorb small, please take care to avoid

scratching.

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U.S. FCC Part 15 Regulatory Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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Directive 2014/53/EU Regulatory Information

Operating Frequency Band (RF)

Max Power

2402-2480MHz (TX&RX)

BT-EDR

8.15dBm

2402-2480MHz (TX&RX)

BT-BLE

7.21dBm

2412-2472MHz (TX&RX)

802.11b

18.15dBm

802.11g

18.42dBm

802.11n-20

19.06dBm

5150-5250MHz (TX&RX)

802.11a

19.28dBm

802.11n-20

18.78dBm

802.11n-40

19.10dBm

802.11ac20

18.89dBm

802.11ac40

18.66dBm

802.11ac80

15.80dBm

5250-5350MHz (TX&RX)

802.11a

18.63dBm

802.11n-20

18.60dBm

802.11n-40

18.93dBm

802.11ac20

18.59dBm

802.11ac40

18.38dBm

802.11ac80

15.85dBm

5470-5725MHz (TX&RX)

802.11a

18.19dBm

802.11n-20

18.32dBm

802.11n-40

18.34dBm

802.11ac20

18.44dBm

802.11ac40

17.72dBm

802.11ac80

15.45dBm

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Caution: Exposure to Radio Frequency Radiation

This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance of 20 cm between the radiator and your

body.

CE Authentication

Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2615 is in compliance with

Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address:

http://www.grandstream.com/support/resources/

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GNU GPL INFORMATION

GRP2615 firmware contains third-party software licensed under the GNU General Public License (GPL).

Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public

License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

http://www.grandstream.com/sites/default/files/Resources/grp_gpl_color.tar.gz

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Table of Contents 
DOCUMENT PURPOSE ...............................................................................................12 
CHANGE LOG..............................................................................................................13 
Firmware Version 1.0.0.31 ......................................................................................................................13 
Firmware Version 1.0.0.16 ......................................................................................................................13 
GUI INTERFACE EXAMPLES......................................................................................14 
WELCOME ...................................................................................................................15 
PRODUCT OVERVIEW ................................................................................................16 
Feature Highlights ...................................................................................................................................16 
Technical Specifications ..........................................................................................................................16 
GETTING STARTED.....................................................................................................18 
Equipment Packaging..............................................................................................................................18 
GRP2615 Phone Setup ...........................................................................................................................18 
Using the Phone Stand ........................................................................................................................19 
Using the Slots for Wall Mounting........................................................................................................19 
Connecting the GRP2615 .......................................................................................................................19 
Configuration via Keypad ........................................................................................................................20 
Configuration via Web Browser ...............................................................................................................27 
Saving Configuration Changes................................................................................................................28 
Rebooting from Remote Locations..........................................................................................................28 
CONFIGURATION GUIDE............................................................................................29 
Status Page Definitions ...........................................................................................................................29 
Account Page Definitions ........................................................................................................................31 
Settings Page Definitions ........................................................................................................................48 
Network Page Definitions ........................................................................................................................75 
Maintenance Page Definitions.................................................................................................................81 
Directory Page Definitions .......................................................................................................................87 

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BLF LED PATTERNS ...................................................................................................91 
NAT SETTINGS ............................................................................................................93 
BLUETOOTH ................................................................................................................94 
PACKET CAPTURE .....................................................................................................95 
CLICK-TO-DIAL............................................................................................................96 
OUTBOUND NOTIFICATION SUPPORT .....................................................................97 
UPGRADING AND PROVISIONING ..........................................................................109 
Dual-image Firmware ............................................................................................................................109 
Firmware Upgrade.................................................................................................................................109 
Upgrade via Keypad Menu ................................................................................................................109 
Upgrade via Web GUI........................................................................................................................110 
No Local TFTP/FTP/HTTP Servers ................................................................................................... 110 
Phone Provisioning.................................................................................................................................111 
Configuration File Download...............................................................................................................111 
No Touch Provisioning ....................................................................................................................... 113 
Shortcut of Upgrade and Provision via Keypad Menu .......................................................................... 113 
GRP2615 TOOLS ....................................................................................................... 114 
RESTORE FACTORY DEFAULT SETTING ............................................................... 115 
Restore Factory settings using LCD Menu............................................................................................115 
EXPERIENCING GRP2615 ........................................................................................ 116 
 
 
 
 
 
 
 
 
 
 

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Table of Tables 
Table 1: GRP2615 Features in a Glance ....................................................................................................16 
Table 2: GRP2615 Technical Specifications ...............................................................................................16 
Table 3: Equipment Packaging ...................................................................................................................18 
Table 4: Configuration Menu .......................................................................................................................21 
Table 5: Status Page Definitions .................................................................................................................29 
Table 6: Account Page Definitions ..............................................................................................................31 
Table 7: Settings Page Definitions ..............................................................................................................48 
Table 8: Network Page Definitions ..............................................................................................................75 
Table 9 : Maintenance Page Definitions......................................................................................................81 
Table 10: BLF LED Patterns........................................................................................................................91 
Table 11: Action URL - Supported Events ...................................................................................................97 
Table 12: Action URL - Supported Dynamic Variables................................................................................98 
Table 13: Action URL Parameters P-values................................................................................................99 
Table 14: Action URL – Add Destination Settings .....................................................................................101 
Table 15: Action URL - Destination P-values ............................................................................................101 
Table 16: Action URL – Notification Options .............................................................................................102 
Table 17: Action URL Notification – Events and Dynamic Attributes ........................................................103 
Table 18: Action URL Notification P-values...............................................................................................107

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