GE Zoneline AZ55H12EAB Operating instructions

49-7416-1 JR 06-01

Air Conditioners

Safety Instructions . . . . . . . . . . .2

Operating Instructions

Air Direction . . . . . . . . . . . . . . . .4

Auxiliary Controls . . . . . . . . . .5–9

Controls . . . . . . . . . . . . . . . . . . . .3

Vent Control . . . . . . . . . . . . . . . .4

Care and Cleaning

Air Filters . . . . . . . . . . . . . . . . . .11

Base Pan . . . . . . . . . . . . . . . . . .10

Outdoor Coils . . . . . . . . . . . . . .10

Room Cabinet and Case . . . . . .10

Installation Instructions

Electrical Supply . . . . . . . . .14–16

Installing the Zoneline . . . .17, 18

Preparation . . . . . . . . . . . . . . . .12

Replacing an Existing Unit? . . .13

Troubleshooting Tips . . . . . . .19

Normal Operating Sounds . . . .20

Consumer Support

Consumer Support . . .Back Cover

Product Registration . . . . . .21, 22

Warranty . . . . . . . . . . . . . . . . . .23

Heat Pump Model 5500

Owner’s Manual and

Installation Instructions

www.GEAppliances.com

Write the model and serial

numbers here:

Model # __________________

Serial #____________________

Find these numbers on a label

behind the room cabinet on the

base pan.

Zoneline®

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or

explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

■This Zoneline must be properly

installed in accordance with the

Installation Instructions before it is

used. See the Installation Instructions

in the back of this manual.

■Immediately repair or replace all

electric service cords that have become

frayed or otherwise damaged.

■Unplug or disconnect the Zoneline at

the fuse box or circuit breaker before

making any repairs.

NOTE:

We strongly recommend that any

servicing be performed by a qualified

individual.

Replacing an existing unit?

For details, see the Installation

Instructions in this manual.

SAFETY PRECAUTIONS

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

About Your Heat Pump

Heat pumps can save money by removing heat

from the outside air—even when the outside

temperature is below freezing— and releasing

that heat indoors.

To get the best performance from your heat

pump, don’t change the room thermostat very

often. Raising the heat setting 2–3 degrees will

cause the Zoneline to use its electric heating

elements in order to reach the new temperature

setting quickly.

There is a three minute minimum compressor

run time at any setting to prevent short cycling.

The indoor fan motor starts before the

compressor and stops after the compressor

cycles off.

The electric heating elements use much

more electricity than heat pumps and cost

more to operate.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

About the controls on your Zoneline.

www.GEAppliances.com

Controls

Temp Control

The temp control is used to maintain the

room temperature. The compressor will

cycle on and off to keep the room at the

same level of comfort.

Press the + pad to raise the temperature.

Press the – pad to lower the temperature.

When the outdoor temperature is lower than

25°F, heat is provided by the electric heater in the

air conditioner instead of by the heat pump.

Fan, Mode & Operation Control

FAN—

sets the fan operation for

HIGH, LOW

AUTO

speed. When set at

AUTO,

automatically switches between

LOW

and

HIGH

as room temperature changes.

MODE—COOL—

For cooling

FAN—

For fan-only operation

HEAT—

For heating

OPERATION—ON/STOP—

Turns the unit on

or off. Power remains connected to the

Zoneline. The Freeze Sentinel feature still

functions if switch 6 is enabled (UP). See

the

Freeze Sentinel

section.

NOTE: The temperature display will flash to

indicate a possible unit malfunction. See the

Before you call for service section.

TEMP CONTROL FAN, MODE & OPERATION

MODETEMP FAN OPERATION

HIGH

LOW

AUTO

COOL

FAN

HEAT

STOP

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Ventilation Control

The ventilation control lever is located at the

lower left side of the Zoneline unit, behind the

room cabinet.

NOTE: The vent door shipping hardware must be

removed before using the vent control lever.

See the Installation Instructions in this manual.

When set at

CLOSE,

only the air inside the room

is circulated and filtered.

When set at

OPEN,

some outdoor air will be

drawn into the room. This will reduce the

heating or cooling efficiency.

Energy Tip:

Keep the vent control at

CLOSE.

The room air will be filtered and circulated.

Air Direction

To adjust the air direction, remove the room

cabinet. Remove the 7 louver screws that hold

the louver insert in place. Flip the louver insert

180°, replace the screws and the room cabinet.

Remove the room cabinet and flip the louver

insert to change the air direction.

Other features your Zoneline may have.

To Remove the Room Cabinet

Additional controls are located behind the

room cabinet.

To remove:

Pull out at the bottom to release it

from the tabs (1). Then lift up (2).

To replace:

Place the tabs over the top rail (1).

Push inward at the bottom until it snaps into

place (2).

Vent control

(Pull lever

through label

to operate)

Open

Louver screws

The auxiliary dip switch controls are located

behind the room cabinet, through an opening

below the control panel.

Remove the room cabinet. See the

To Remove the

Room Cabinet

section.

The factory settings will be in the

DOWN

position.

The owner is responsible for checking switches

and ensuring they are in the desired position.

Auxiliary Controls on your Zoneline.

www.GEAppliances.com

Auxiliary Controls – Dip Switches

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

All Electric Heat

When this switch is enabled

(UP)

, heat pump

operation is locked out, causing the unit to

provide only electric resistance heat.

Cooling–Smart Fan

When this switch is enabled

(UP)

, it allows the

indoor fan to cycle on/off with the compressor.

When this switch is disabled

(DOWN)

, it allows

the indoor fan to run continuously.

Heating–Smart Fan

When this switch is enabled

(UP)

, it allows the

indoor fan to run continuously. When this

switch is disabled

(DOWN)

, it allows the indoor

fan to cycle on/off with the heat pump or

heater operation.

ALLI2R (All Electric Heat)

C: FAN CN (Cooling–Smart Fan)

H: FAN CY (Heating–Smart Fan)

ALLI2R (All Electric Heat)

C: FAN CN (Cooling–Smart Fan)

H: FAN CY (Heating–Smart Fan)

CLASS 2 (Remote Thermostat

LOAD SHEDDING (CDC)

FREEZ Sen (Freeze Sentinel)

CONST FAN (Constant ON Fan)

OCCUPIED (Occupancy Sensor)

DIAGNOS (Diagnostic Check)

BOOST (Heat Boost Operation)

TL1 (H) (Temp. Limit 1–Heat)

TL2 (H) (Temp. Limit 2–Heat)

TL3 (H) (Temp. Limit 3–Heat)

TL1 (C) (Temp. Limit 1–Cool)

TL2 (C) (Temp. Limit 2–Cool)

TL3 (C) (Temp. Limit 3–Cool)

Dip Switches

Auxiliary controls on your Zoneline.

Remote Thermostat–Class 2

When this switch is enabled

(UP)

, it allows the

unit to operate off of a Class 2 Remote Control

Wall Thermostat. The unit controls are disabled.

Load Shedding (CDC)

This feature is active only if the unit is in

CDC mode. When this switch is enabled

(UP)

the indoor fan can be turned ON or OFF with

the unit controls.

Freeze Sentinel

When this switch is enabled

(UP)

, it turns OFF

the freeze sentinel protection feature. With the

switch disabled

(DOWN)

, the freeze sentinel is

activated which automatically provides heat

without user interface. This helps to prevent

plumbing damage by turning the heater and

indoor fan ON at 41° F and OFF at 46°F.

Constant ON Fan

When this switch is enabled

(UP)

, it allows the

indoor fan to run continuously, at high speed,

even if the unit is in the STOP position.

Occupancy Sensor

When this switch is enabled

(UP)

, it allows the

unit to utilize an infrared motion sensor and a

door switch for occupancy detection. This feature

allows an energy management system to be

installed and operated in conjunction with

the unit.

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

CLASS 2 (Remote Thermostat)

LOAD SHEDDING (CDC)

FREEZE Sen (Freeze Sentinel)

CONST FAN (Constant

ON Fan)

OCCUPIED

(Occupancy Sensor)

www.GEAppliances.com

Temperature Limiting

Temperature limiting can reduce energy costs

by limiting the lowest temperature that can be

set for cooling and the highest temperature that

can be set for heating. Temperature limiting is

controlled by switches 1–6 on the second block

of auxiliary controls. The first three switches are

used to select the cooling limits. The next three

switches are used to control the heating limits.

This feature is not available with the Remote

Thermostat–Class 2.

Temperature limiting during COOL mode

(all temperatures shown in °F)

UP DOWN Minimum Maximum

NONE 1, 2, 3 60° 85°

1 2, 3 64° 85°

1, 2 3 66° 85°

2 1, 3 68° 85°

2,3 1 70° 85°

1, 2, 3 NONE 72° 85°

1, 3 2 74° 85°

3 1, 2 76° 85°

Temperature limiting during HEAT mode

(all temperatures shown in °F)

UP DOWN Minimum Maximum

NONE 4, 5, 6 60° 85°

4 5, 6 60° 80°

4, 5 6 60° 78°

5 4, 6 60° 76°

5,6 4 60° 74°

4, 5, 6 NONE 60° 72°

4, 6 5 60° 70°

6 4, 5 60° 65°

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

Heat Boost

When this switch is enabled

(UP)

and outdoor

temperatures are between 25° F and 46° F, heat

pump only operation is locked out. This setting is

used to provide supplementary heat to the heat

pump operation in conditions where the heat

pump only operation is not sufficient to maintain

a consistent, comfortable room temperature to

the consumer.

Diagnostics Check–For Technician’s Use Only

When this switch is enabled

(UP)

, the unit will go

through an operations check of all components,

which takes about 3 minutes (176 seconds).

This diagnostic tool is intended for use by

a qualified technician.

TL1 (C) (Temp. Limit 1–Cool)

TL2 (C) (Temp. Limit 2–Cool)

TL3 (C) (Temp. Limit 3–Cool)

TL1 (H) (Temp. Limit 1–Heat)

TL2 (H) (Temp. Limit 2–Heat)

TL3 (H) (Temp. Limit 3–Heat)

BOOST (Heat Boost Operation)

DIAGNOS (Diagnostic Check)

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Auxiliary controls on your Zoneline.

Auxiliary Controls–Terminal Connections

The auxiliary controls are located behind

the room cabinet below the control panel.

Remove the room cabinet. See the

To Remove the Room Cabinet

section.

Remove the screws from the lower panel

front cover and lift the panel off.

After all desired settings have been made,

replace the panel and room cabinet by

reversing the above steps.

The owner is responsible for making all

connections and setting the appropriate

dip switches.

Insert the building hook-up wires into the

bottom of the terminal and tighten screw

securely to make the desired connections.

CAUTION:

Improper wiring may damage the Zoneline

electronics. No common busing is permitted.

Damage or erratic operation may result.

A separate wire pair must be run from

each separate controlling switch to each

individual Zoneline.

Motion Sensor

Door Sensor

External Fan

Central Desk Control

Common - Ground

White - Heater

Yellow - Compressor

Black - Solenoid

Green - High Speed Fan

Green - Low Speed Fan

Red - 24 V AC only

Motion Sensor (Obtained locally)

When connected, the wall mounted motion

sensor will detect motion in the room and

automatically turn the unit ON or OFF.

The door and motion sensors work together

to automatically turn the unit ON or OFF.

Motion Sensor

Remove screws

and panel to access

terminal connections

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

www.GEAppliances.com

Door Sensor (Obtained locally)

When connected, the door sensor will detect

when the door in the room was opened or

closed. This feature must be used in conjunction

with the motion sensor.

The door and motion sensors work together

to automatically turn the unit ON or OFF.

Door Sensor

External Fan (Obtained locally)

When connected, an auxiliary or external fan

can be controlled with the indoor fan motor

on the Zoneline. Connections provide 24 V AC

to energize a remote relay, turning on the

external fan.

External Fan

Central Desk Control

When connected, the unit can be turned ON

or OFF with a switch located at the Central

Control Panel. A separate wire pair must be

run from each separate controlling switch to

each individual Zoneline.

Central Desk Control

Remote Thermostat

When connected, the unit will be controlled

by a remote thermostat.

NOTE:

The number 4 dip switch must be in the

enabled

(UP)

position to activate the remote

thermostat. (See the installation instructions

supplied with the remote thermostat).

IMPORTANT:

The Zoneline thermostat connections

provide 24 V AC only.

If using a digital/electronic wall thermostat,

you must set it to the 24 V AC setting.

See the Installation Instructions for the

wall thermostat.

CAUTION:

Damage to a wall thermostat or to the

Zoneline electronics can result from improper

connections. Special care must be used in

connecting blue and black wires. No line voltage

connections should be made to any circuit.

Isolate all wires in building from line voltage.

Common - Ground

White - Heater

Yellow - Compressor

Black - Solenoid

Green - High Speed Fan

Green - Low Speed Fan

Red - 24 V AC only

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Care and cleaning.

Base Pan

In some installations, dirt or other debris may be

blown into the unit from the outside and settle in

the base pan (the bottom of the unit).

In some areas of the United States a “jell-like”

substance may be seen in the base pan.

Check it periodically and clean, if necessary.

Outdoor Coils

The coils on the outdoor side of the Zoneline

should be checked regularly. If they are clogged

with dirt or soot, they may be professionally

steam cleaned, a service available through your

GE service outlet. You will need to remove the

unit to inspect the coils because the dirt

build-up occurs on the inside.

Clean the outside coils regularly.

Room Cabinet and Case

Turn the Zoneline off and disconnect the

power supply.

To clean, use water and a mild detergent.

Do not use bleach or abrasives. Some commercial

cleaners may damage the plastic parts.

Coils

Grille

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