Fujitsu PRIMERGY TX100 S2 User manual

Operating Manual - English

PRIMERGY TX100 S2 Core Edition

Headless Server

August 2010

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according to DIN EN ISO 9001:2000

To ensure a consistently high quality standard and

user-friendliness, this documentation was created to

meet the regulations of a quality management system

which complies with the requirements of the standard

DIN EN ISO 9001:2000.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

Delivery subject to availability. The right to technical modification is reserved.

All hardware and software names used are trade names and/or trademarks of their respective

manufacturers.

TX100 S2 Core Edition Operating Manual

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this

product.

Carefully read the manual before using this product. Pay particular attention to

the accompanying manual "Safety Notes and Regulations" and ensure these

safety notes are understood before using the product. Keep this manual and the

manual "Safety Notes and Regulations" in a safe place for easy reference while

using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a

domestic environment this product may cause radio interference, in which case

the user may be required to take appropriate measures. VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board

assemblies and in the mouse and keyboard are limited-life components. Use of

these components beyond their operating life may result in electrolyte leakage

or depletion, potentially causing emission of foul odor or smoke.

As a guideline, in a normal office environment (25°C) operating life is not

expected to be reached within the maintenance support period (5 years).

However, operating life may be reached more quickly if, for example, the product

is used in a hot environment. The customer shall bear the cost of replacing

replaceable components which have exceeded their operating life. Note that

these are only guidelines, and do not constitute a guarantee of trouble-free

operation during the maintenance support period.

High safety use

This product has been designed and manufactured for general uses such as

general office use, personal use, domestic use and normal industrial use. It has

not been designed or manufactured for uses which demand an extremely high

level of safety and carry a direct and serious risk to life or body if such safety

cannot be ensured.

Operating Manual TX100 S2 Core Edition

These uses include control of nuclear reactions in nuclear power plants,

automatic airplane flight control, air traffic control, traffic control in mass

transport systems, medical devices for life support, and missile guidance control

in weapons systems (hereafter, "high safety use"). Customers should not use

this product for high safety use unless measures are in place for ensuring the

level of safety demanded of such use. Please consult the sales staff of Fujitsu if

intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply

caused by lightning. To prevent a momentary voltage drop, use of an AC

uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal

Computer issued by JEITA, the Japan Electronics and Information Technology

Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade

Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the

Foreign Exchange and Foreign Trade Control Law of Japan. Documents which

contain such technology should not be exported from Japan or transferred to

non-residents of Japan without first obtaining authorization in accordance with

the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Only for the Japanese market:

About SATA hard disk drives

The SATA version of this server supports hard disk drives with SATA / BC-SATA

storage interfaces. Please note that the usage and operation conditions differ

depending on the type of hard disk drive used.

Please refer to the following internet address for further information on the

usage and operation conditions of each available type of hard disk drive:

http://primeserver.fujitsu.com/primergy/harddisk/

TX100 S2 Core Edition Operating Manual

Only for the Japanese market:

IAlthough described in this manual, some sections do not apply to the

Japanese market. These options and routines include:

– USB Flash Module (UFM)

– Replacing the lithium battery

TX100 S2 Core Edition Operating Manual

Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.1 Concept and target groups for this manual . . . . . . . . . 12

1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 12

1.3 Performance features . . . . . . . . . . . . . . . . . . . . . 13

1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 17

1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 17

2 Installation steps, overview . . . . . . . . . . . . . . . . . . 21

3 Important notes . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 23

3.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 30

3.4 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.5 Transporting the server . . . . . . . . . . . . . . . . . . . . 31

3.6 Environmental protection . . . . . . . . . . . . . . . . . . . 32

4 Installing the hardware . . . . . . . . . . . . . . . . . . . . . 35

4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 36

4.2 Setting up the server . . . . . . . . . . . . . . . . . . . . . . 37

4.3 Connecting devices to the server . . . . . . . . . . . . . . . 38

4.4 Connecting the server to the mains . . . . . . . . . . . . . . 40

4.5 Notes on connecting/disconnecting cables . . . . . . . . . 41

Operating Manual TX100 S2 Core Edition

Contents

5 Installation and operation . . . . . . . . . . . . . . . . . . . . 43

5.1 Indicators and controls . . . . . . . . . . . . . . . . . . . . . 43

5.1.1 Server front . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

5.1.1.1 Control elements . . . . . . . . . . . . . . . . . . . . . . . 44

5.1.1.2 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

5.1.2 Server rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

5.2 Initial operation . . . . . . . . . . . . . . . . . . . . . . . . . 47

5.2.1 Step 1: Checking network connectivity . . . . . . . . . . . . . . 47

5.2.2 Step 2: Switching the server on . . . . . . . . . . . . . . . . . . 47

5.2.3 Step 3: Establishing a Remote Desktop connection . . . . . . . 48

5.2.3.1 Connecting to your server . . . . . . . . . . . . . . . . . . . 48

5.2.3.2 Running the Remote Desktop software . . . . . . . . . . . . 49

5.2.4 Step 4: Completing the operating system installation . . . . . . . 51

5.2.4.1 Language Customization . . . . . . . . . . . . . . . . . . . 51

5.2.4.2 Network configuration (optional) . . . . . . . . . . . . . . . 52

5.2.4.3 Providing computer name and domain . . . . . . . . . . . . 54

5.2.5 Step 5: Activate AIS Connect . . . . . . . . . . . . . . . . . . . 55

5.3 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

5.3.1 Accessing the server using a VNC connection . . . . . . . . . . 59

5.3.2 Gathering diagnostic information . . . . . . . . . . . . . . . . . 61

5.4 Recovering / resetting your server . . . . . . . . . . . . . . . 68

5.4.1 Operating system recovery . . . . . . . . . . . . . . . . . . . . 69

5.4.2 Factory reset . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

5.5 Configuring the onboard SATA controller . . . . . . . . . . . 73

5.6 Switching the server off . . . . . . . . . . . . . . . . . . . . . 73

5.7 Other On/Off options . . . . . . . . . . . . . . . . . . . . . . 74

5.8 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 75

6 Property and data protection . . . . . . . . . . . . . . . . . . 77

TX100 S2 Core Edition Operating Manual

Contents

7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . 79

7.1 Power-on indicator remains dark . . . . . . . . . . . . . . . 79

7.2 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 80

7.3 Added drive reported as defective . . . . . . . . . . . . . . 80

7.4 Services or directories / files on Headless server are

no longer accessible for clients . . . . . . . . . . . . . . . . 81

7.5 ServerView Operations Manager reports errors . . . . . . . 82

7.6 The server switches itself off . . . . . . . . . . . . . . . . . 82

7.7 Remote Desktop connection fails . . . . . . . . . . . . . . . 83

7.8 VNC connection fails . . . . . . . . . . . . . . . . . . . . . . 84

7.9 Operating system recovery with 4-HDD configurations . . . 85

7.10 Power-on indicator reports an error . . . . . . . . . . . . . . 86

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

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