Fujitsu PRIMERGY RX300 S5 User manual

Edition september 2009

PRIMERGY RX300 S5

Operating manual

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RX300 S5 Operating manual

Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Concept and target groups for this manual . . . . . . . . . . 7

1.2 Documentation overview . . . . . . . . . . . . . . . . . . . . 8

1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 22

1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 23

2 Installation steps, overview . . . . . . . . . . . . . . . . . . 25

3 Important information . . . . . . . . . . . . . . . . . . . . . 27

3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 27

3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 35

3.5 Transporting the server . . . . . . . . . . . . . . . . . . . . 36

3.6 Notes on installing in the rack . . . . . . . . . . . . . . . . . 37

3.7 Environmental protection . . . . . . . . . . . . . . . . . . . 38

4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 41

4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 42

4.2 Installing/removing the server in/from the rack . . . . . . . 43

4.2.1 Rack system requirements . . . . . . . . . . . . . . . . . . . 43

4.2.2 Installation in PRIMECENTER/DataCenter Rack . . . . . . . . 47

4.2.3 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 52

4.3 Connecting devices to the server . . . . . . . . . . . . . . . 53

4.4 Connecting the server to the mains . . . . . . . . . . . . . . 55

4.4.1 Connecting the power cord . . . . . . . . . . . . . . . . . . . 55

Operating manual RX300 S5

Contents

4.4.2 Using cable ties . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4.5 Instructions for connecting/disconnecting cables . . . . . . 57

5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 59

5.1 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 59

5.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 59

5.1.1.1 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

5.1.1.2 Indicators on the control panel . . . . . . . . . . . . . . . . 61

5.1.1.3 Indicators on the drives . . . . . . . . . . . . . . . . . . . . 63

5.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

5.1.3 Indicators of the hot-plug fans . . . . . . . . . . . . . . . . . . 70

5.2 Switching the server on and off . . . . . . . . . . . . . . . . 71

5.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 73

5.3.1 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 73

5.3.2 Configuring the server and installing the operating system with the

ServerView Installation Manager . . . . . . . . . . . . . . . . . 74

5.3.3 Configuring the server and installing the operating system without the

ServerView Installation Manager . . . . . . . . . . . . . . . . . 75

5.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 76

6 Property and data protection . . . . . . . . . . . . . . . . . . 77

6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 77

7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 79

7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 79

7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 80

7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 80

7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 81

7.5 No screen display or display drifts . . . . . . . . . . . . . . . 81

7.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 82

7.7 System will not boot . . . . . . . . . . . . . . . . . . . . . . . 82

7.8 Drives reported as "dead" when starting system . . . . . . . 82

RX300 S5 Operating manual

Contents

7.9 Added drive reported as defective . . . . . . . . . . . . . . 83

7.10 Error message on screen . . . . . . . . . . . . . . . . . . . 83

8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 85

8.1 Hot-plug components . . . . . . . . . . . . . . . . . . . . . 86

8.1.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . . . 86

8.1.1.1 Removing dummy module . . . . . . . . . . . . . . . . . . 86

8.1.1.2 Adding a hot-plug power supply unit . . . . . . . . . . . . . 86

8.1.1.3 Replacing the hot-plug power supply unit . . . . . . . . . . 87

8.1.2 Hot-plug hard disk drives . . . . . . . . . . . . . . . . . . . . 88

8.1.2.1 3.5-inch HDD module and dummy module . . . . . . . . . . 89

8.1.2.2 2.5-inch HDD module and dummy module . . . . . . . . . . 90

8.1.2.3 Handling hard disk drives and HDD modules . . . . . . . . 91

8.1.2.4 Removing/installing the dummy module . . . . . . . . . . . 91

8.1.2.5 Installing the HDD module . . . . . . . . . . . . . . . . . . 93

8.1.2.6 Removing the HDD module . . . . . . . . . . . . . . . . . 95

8.1.3 Replacing the hot-plug fan modules . . . . . . . . . . . . . . . 97

8.1.3.1 Replacing the fan modules . . . . . . . . . . . . . . . . . . 98

8.2 Non-hot-plug components . . . . . . . . . . . . . . . . . . . 100

8.2.1 Replacing a memory module . . . . . . . . . . . . . . . . . . 101

8.2.1.1 Removing the air cowl . . . . . . . . . . . . . . . . . . . . 101

8.2.1.2 Removing a defective memory module . . . . . . . . . . . 102

8.2.1.3 Installing a new memory module . . . . . . . . . . . . . . . 102

8.2.1.4 Replacing the air cowl and closing the server . . . . . . . . 103

8.2.2 Replacing an expansion card . . . . . . . . . . . . . . . . . . 104

8.3 Opening/closing the housing . . . . . . . . . . . . . . . . . 106

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

RX300 S5 Operating manual 7

1 Preface

The PRIMERGY RX300 S5 rack server is a universal and high-performance

platform designed for a whole range of application areas in data center and

server farm concepts. The system was developed specifically for configurations

with multiple servers (clusters), front-end solutions, e-commerce applications

and ERP solutions. The PRIMERGY RX300 S5 is ideal for applications and

operational areas that require maximum scalability, performance and availability

in a space-saving rack cabinet.

The PRIMERGY RX300 S5 offers a balanced architecture that incorporates

next generation main memory (DDR3) and I/O technologies (PCIe Gen2). The

backplane for 6*3,5" and 8*2,5" hard disk drives are already provided for SAS

2.0 and 6 Gbit/s SAS and the chipset prepared for the next generation of 6-core

processors. High performance, scalability, impressive reliability and excellent

extension options are combined in a powerful design.

The Cool-safe™ cooling concept with improved air flow cooling technology

(honeycomb design) ensures the highest possible performance of the

processors at work; at the same time, the system is extremely reliable thanks to

the reduced heat dissipation.

The server occupies just two height units (HU) in the rack.

1.1 Concept and target groups for this manual

This operating manual describes how to install, set up and operate your server.

This operating manual is intended for those responsible for installing the

hardware and ensuring that the system runs smoothly. It contains all the

information you need to put your PRIMERGY RX300 S5 into operation.

To understand the various expansion options, you will need to be familiar with

the fields of hardware and data transmission and you will require a basic

knowledge of the underlying operating system.

8 Operating manual RX300 S5

Documentation overview Preface

1.2 Documentation overview

More information on your PRIMERGY RX300 S5 can be found in the following

documents:

– "Quick Start Hardware - PRIMERGY RX300 S5" leaflet (only included as a

printed copy)

– "Quick Start Software - Quick Installation Guide" DVD booklet (only included

with the PRIMERGY ServerView Suite as a printed copy)

– "Safety notes and other important information" manual

– "Warranty" manual

– "PRIMERGY ServerView Suite Local Service Concept - LSC" manual

– "Returning used devices" manual

– "Helpdesk" leaflet

– Technical manual for the system board D2619

– "PRIMERGY RX300 S5 Server Operating Manual"

– "PRIMERGY RX300 S5 Server Options Guide"

– "D2619 BIOS Setup Utility for PRIMERGY RX300 S5 and TX300 S5"

manual

RX300 S5 Operating manual 9

Preface Documentation overview

IPRIMERGY manuals are available in PDF format on the PRIMERGY

ServerView Suite DVD 2. The PRIMERGY ServerView Suite DVD 2 is

part of the PRIMERGY ServerView Suite supplied with every server.

If you no longer have the ServerView Suite DVDs, you can obtain the

relevant current versions using the order number U15000-C289.

The PDF files of the manuals can also be downloaded free of charge

from the Internet. The overview page showing the online documentation

available on the Internet can be found using the URL:

http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can

be accessed using the Industry standard servers navigation option.

Further sources of information:

– PRIMERGY Abbreviations and Glossary on the PRIMERGY

ServerView Suite DVD 2

– Manual for the monitor

– Documentation for the boards and drives

– Operating system documentation

– Information files in your operating system

10 Operating manual RX300 S5

Features Preface

1.3 Features

Customer Self Service (CSS)

The Fujitsu Technology Solutions Customer Self Service (CSS) concept

enables you to identify and replace the affected component yourself in the case

of certain error scenarios.

In the CSS concept, you can replace the following components yourself in the

event of an error:

– Hot-plug hard disk drives

– Hot-plug power supply units

– Hot-plug system fan

– Memory modules

– Expansion cards

For information on replacing these components, see chapter "CSS

components" on page 85.

CSS indicators on the control panel and on the back of the PRIMERGY server

provide you with information if a CSS event arises (for more information on the

behavior of these indicators, see chapter "Starting up and operation" on

page 59 and the "PRIMERGY ServerView Suite Local Service Concept - LSC"

manual on the PRIMERGY ServerView Suite DVD 2).

You can also fit your server with a ServerView Local Service Panel, which

enables you to identify the type of component affected by the error directly on

the server (for more information, see the "PRIMERGY ServerView Suite Local

Service Concept - LSC" manual on the PRIMERGY ServerView Suite DVD 2).

In addition, CSS errors are displayed in the ServerView Operations Manager -

the server management software from Fujitsu Technology Solutions.

In the event of errors, the ServerView Operations Manager refers you directly to

the affected component and its order information in the Illustrated Spares

catalog of the server in question.

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