FujiFilm Frontier-S DX100 User manual

DX100 Field Maintenance Guide

is guide has been created to help you maintain your DX100 printer’s peak performance and

quality. It is important to utilize these maintenance procedure based on your environmental

usage of the printer. e frequency of some of these maintenance items may need to be

performed more oen based on these conditions.

DX100 Field Maintenance Guide

Glossary of Tasks

•Dusting off the paper roll

oWhen a new roll of paper is opened. It is important to utilize a lint free cloth to wipe the

edges of the paper off prior to inserting the paper spindle flanges.

Doing so will help to minimize the amount of paper dust being ingested into

vital printer sections.

•Emptying waste paper box

oIt is important to empty the waste paper box when the paper is changed. If the paper

slugs build up in the box they can be ingested by the printer and cause damage to the

cutter, fans, and also cause paper jams.

•Clean the outside of the printer

oEvery start of the day the printer’s exterior should be wiped down with a damp cloth.

Being certain the area where the prints exit the printer kept clean of debris.

•Clean the roll unit

oDaily, it is important to clean the roll unit. Utilizing a lint free cloth. First, by wiping out

the roll units. Then lift the rear plate and wipe out from behind this plate to remove any

dust or lint. Next, lift the front plate to clean behind this unit. It is also important to wipe

across the felt pads to help lift some of the paper dust that may have accumulated in

these pads

It is important not to vacuum this section. The suction from the vacuum can

dislodge the small white rollers

•Cleaning ink/paper dust from upper platen

oDaily, the upper platen should be checked for excessive ink and paper dust. To clean this

section it is recommended to use a bemcot moistened with water and lightly dab the

absorbent material where the paper dust has accumulated. Next, uses a new bemcot

moistened with water and wipe the plastic sections of the upper platen.

By keeping this section clean of debris and ink build up will prevent ink from

being transferred to the prints.

•Clean ink from upper paper guide rollers

oDaily inspection: If the upper platen is not properly maintained, ink may be transferred

to the rollers of the paper guides. Utilize a bemcot moistened with water to clean these

rollers.

It is extremely important not to push down on these rollers, pushing too hard

can dislodge them from the guides.

•Vacuum Anti-condensing fans

oBi-Weekly: These fans should be inspected weekly for any dust or debris build up

vacuuming them bi-weekly to keep the dust and debris from collecting in and around

these fans

•Vacuum air filters

oMonthly vacuum the air filter for the power supply and cooling fans. Keeping these

filters clear of dust and debris will improve the efficiency of keeping the vital boards

cool and operating.

•Cleaning the feed rollers (roll unit)

oMonthly, at the end of a work day, it is recommended that the rubber feed rollers be

cleaned with a damp bemcot. By doing this at the end of the day will allow the rollers to

dry properly.

•Clean the feed rollers (rear cover)

oMonthly, at the end of a work day, it is recommended that the rubber feed rollers be

cleaned with a damp bemcot. By doing this at the end of the day will allow the rollers to

dry properly.

Troubleshooting:

•Ink lines on prints

oWhen lines appear on the front and back of prints it is important to check and clean the

upper platen and upper paper guides

•White edge on prints

oWhen a small white edge appears on the prints, this may be a result of the paper

meandering while bee fed through the printer

Check that the paper is tight on the spindle by pressing the black and grey

flanges together so that they tight against the edges of paper

Check the paper guides in the roll unit to be sure the front and rear paper

guides are set and locked into position for the paper size loaded.

•W-1108: Paper Size Error

oIf you encounter with a W-1108 error this may be caused by the paper flange not being

tight against the edge of the paper. Remove the paper from the roll unit and press the

grey and black flanges tightly against the paper and reload the paper verify both the

front and rear paper guides are set correctly. If the error persists please contact the help

desk.

•W-1102: Paper Jam (Rear Cover/ Top Cover)

oW-1102 indicates that a paper jam has occurred. After removing the roll paper verify

both the front and rear paper guides are set to the correct paper width.

oInspect the roll unit for any debris such as paper slugs, torn pieces of paper, excessive

dirty rollers.

oInspect the inlet roller by following these steps

•E-2101: Tube Maintenance Error

oThe E-2101 message will be displayed when the ink tubes are close to being to their

service life. It is recommended to contact the help desk for further instruction. It is also

important to understand your printer’s warranty.

•E-9901: Fatal Error

oA fatal error occurs when there is a mechanical malfunction. It is important to contact

the help desk for further assistance on a potential remedy for the specific error code.

•Service call error 1102

oThis error will be associated with an E=9901 indicating the ink tubes will need to be

serviced, at this point the printer will need to be serviced. You must contact the help

desk for further instructions.

Dusting o the Paper Roll

Paper dust can accumulate on the ends of the roll paper during manufacturing. When the

paper is removed from the packaging. It is important to wipe o both ends of the roll prior

to placing it on the paper spindle.

1. With a lint free cloth set the paper on

end as shown and wipe around the top of

the roll to remove any dust.

2. Carefully turn the roll over and dust o

the other end.

Important: ese step should be followed

for every paper change.

Empty the Wastepaper Box

It is extremely important to empty the wastepaper box aer every roll of paper. By having the paper slugs

collect in the box can result in the slugs being introduced back into the printer causing mechanical failures

and paper jamming .

2. Re-install the wastepaper box

1. Remove the wastepaper box then discard

the paper slug in the trash.

Cleaning outside surfaces of the

DX100

To keep your printer looking its best. It recommended to clean the outside of the printer to control the

amount of dust and debris that can collect on its surface.

2. Wipe the rear and sides of the printer.

1. With a cloth moistened with water wipe

the front and sides of the printer. Be sure to

wipe slightly inside the print exit section.

Cleaning the Roll Unit

e roll unit is a vital part of the DX100’s paper transport section. It is important to maintain this sections

cleanliness by follow the steps below.

2. Release the blue lock lever to open the

roll unit.

1. Remove the wastepaper box

Important: Do not vacuum near the

white rollers of the roll unit doing so may

dislodge the small white rollers.

Cleaning the Roll Unit

3. Utilizing a list free cloth or a bemcot.

Gently wipe the inside of the roll unit to

remove any dirt or debris.

Cleaning the Roll Unit

5. Gently wipe this area in an up and down

manner to dust and clear the area of any

debris.

Note: Be careful not to dislodge any white

rollers

4. Li up the rear plate by placing your

nger in the teardrop hole and liing

upwards.

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