FARGO electronics Pro-L User manual

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Notices

The information in this document is subject to change without notice.

NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

No liability is assumed for errors contained herein or for incidental damages in connection

with the furnishing, performance, or use of this material.

This document contains proprietary information which is protected by copyright. All rights

are reserved. No part of this document may be photocopied, reproduced, or translated into

another language without prior written consent.

Patent Pending

Trademark Acknowledgements

IBM is a registered trademark of International Business Machines Corporation. Windows is

a trademark of Microsoft Corporation. All other trademarks are the property of their

respective owners.

Printing History

Edition 1.0, 080100, P/N L000096

iii

Pro-L Card Printer Users Manual

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Pro-L Card Printer Users Manual

For Users in the United States:

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

nRe-orient or relocate the receiving antenna.

nIncrease the separation between the equipment and receiver.

nConnect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

nConsult the dealer or an experienced radio/TV technician for help.

nUse of a shielded cable is required to comply with the Class A limits of Part 15 of the

FCC Rules.

You are cautioned that any changes or modifications not expressly approved in this manual

could void your authority to operate and/or obtain warranty service for this equipment.

For Users in Canada:

This digital apparatus does not exceed the Class B limits for radio noise for digital

apparatus set out on the Radio Interference Regulations of the Canadian Department of

Communications.

Le present appareil numerique nemet pas de bruits radioelectriques depassant les limites

applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le

brouillage radioelectrique edicte par le ministere des Communications du Canada.

For Users in Taiwan:

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Table of Contents

Section 1: Introduction

A. How Your Card Printer Works........................................................1

B. Special Features.................................................................................2

Section 2: Safety Precautions ............................................................3

Section 3: Getting Started

A. Choosing a Good Location............................................................13

B. About Moisture Condensation .....................................................13

C. Unpacking and Inspection.............................................................14

D. Applying Power ..............................................................................14

E. Identifying the Printer Features....................................................16

Section 4: Ribbons and Cards

A. About Ribbons.................................................................................19

B. Loading Ribbon into the Printer...................................................22

C. About Cards.....................................................................................24

D. Loading Cards into the Printer.....................................................24

E. Running the Self Test......................................................................26

Section 5: Card Laminating

A. About the Laminator......................................................................27

B. About Overlaminates .....................................................................28

C. Loading Overlaminate into the Printer .......................................28

Section 6: Using Your Card Printer

A. Connecting the Printer to Your Computer..................................31

B. Installing the Windows Printer Driver........................................32

C. Installing the 32-Bit Print Spooler for Windows 95/98.............34

D. Setting Up the Printer Driver........................................................36

E. Printing a Card................................................................................48

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Pro-L Card Printer Users Manual

Section 7: Maintenance

A. Supplies Required...........................................................................50

B. Standard Printhead Cleaning........................................................51

C. Expanded Printhead Cleaning......................................................51

D. Cleaning the Printers Case...........................................................51

E. Cleaning the Inside of the Printer ................................................52

F. Clearing a Card Jam .......................................................................52

G. Clearing a Ribbon or Overlaminate Jam.....................................53

H. Cleaning the Card Feed Rollers....................................................53

I. Cleaning the Drive Roller..............................................................54

J. Maintaining the Cleaning Rollers.................................................55

Section 8: Mechanical Adjustments

A. Adjusting the Card Input Guides.................................................57

B. Adjusting the Internal Card Guides.............................................58

C. Adjusting the Card Separator Flap ..............................................59

D. Adjusting the Laminator................................................................62

Section 9: Troubleshooting

A. Interpreting LCD Display Messages............................................65

B. General Troubleshooting Suggestions .........................................77

Section 10: Technical Specifications ..................................................81

Appendix A: Magnetic Stripe Encoding Module

A. Magnetic Track Options.................................................................83

B. ISO Track Locations........................................................................87

C. Sending Track Information............................................................87

Appendix B: Interfacing Information

A. Introduction .....................................................................................89

B. Centronics-Type Parallel Interface................................................89

Index ...............................................................................................................91

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Introduction 1

Section 1: Introduction 1

Thank You...

for choosing the Pro-L Card Printer. This printer has been designed to provide you

with stunning, photo-quality color output on a variety of different card sizes and

thicknesses. It offers many features which easily allow you to create full-color

photo ID cards complete with high resolution graphics, text, bar codes, and much

more.

A. HOW YOUR CARD PRINTER WORKS

Your card printer utilizes two different, yet closely related printing technologies to

achieve its remarkable, direct-to-card output  dye-sublimation and resin thermal

transfer. The following describes how each of these technologies works:

Dye-Sublimation

Dye-sublimation is the process your printer uses to print smooth, continuous-tone

images that look truly photographic. This process uses a dye-based ribbon roll that

is partitioned by a number of consecutive color panels (see Section 4-A for more

ribbon information). The panels are grouped in a repeating series of the four

process colors  yellow, magenta, cyan, and black  along the entire length of the

ribbon. The printer always prints the yellow panel first, followed by the magenta

panel, the cyan panel, and finally the black panel.

As the ribbon and card pass simultaneously beneath the printhead, hundreds of

thermal elements within the printhead heat the dyes on the ribbon. When these

dyes are heated, they vaporize and diffuse into the surface of the card. By varying

the heat intensity of each thermal element within the printhead, it is possible for

each transferred dot of color to vary in hue, thus blending one color smoothly into

the next and producing photo-realistic images.

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Resin Thermal Transfer

Resin Thermal Transfer is the process your printer uses to print sharp black text and

crisp bar codes which can be read by both infra-red and visible-light bar code

scanners. It is also the process used to print ultra-fast, one-color ID cards. Like dye-

sublimation, this process uses the same thermal printhead to transfer color from the

ribbon roll to the card. The difference, however, is that solid dots of color are

transferred in the form of a resin-based ink which fuses to the surface of the card

when heated. This produces very durable, single-color images. For more information

on resin ribbons, please refer to Section 4-A.

B. SPECIAL FEATURES

Your card printer has many distinct advantages over other card printers. Its 100 card

capacity card hopper allows for automatic card feeding which reduces the time and

personnel required to create a photo ID card. In addition, the printer offers:

nAutomatic, dual-sided printing in full-color or monochrome

nSimultaneous dye-sublimation/resin thermal transfer printing capability for

printing continuous-tone photos and crisp, readable bar codes

nOptional SmartGuard Security Feature for controlling printing access

nThermal Transfer Film or PolyGuard polyester chip overlaminate

capabilities

nOptional magnetic stripe or smart card encoding capabilities

nA fast print speed of 30 seconds per full-color card

nFast, 32-bit print spooler for Windows 95/98

nDual-sided card cleaning system

nUpgradable memory

nOptional color matching software

nOptional Ethernet network support

And best of all, operation of the printer is simple and straight forward. The printer

will print from any IBM-PC®or compatible running Windows 3.1x, Windows

95/98, or Windows NT. This means you can use the printer with virtually any

software package running under Windows without any special set-up or

configuration beyond the initial installation of the specific software driver and

interface cable.

To begin using your new printer, please refer to the remaining sections of this

manual in the order in which they appear. This Users Manual is your complete step-

by-step guide to setting up and printing with your new card printer.

2Section 1: Introduction

Pro-L Card Printer Users Manual

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Safety Precautions

Section 2: Safety Precautions 3

Before operating the unit, please read the following safety precautions carefully.

WARNINGS

CAUTION!

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT

TO RAIN OR MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE FRONT, TOP OR BACK PANELS. NO USER-

SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED

SERVICE PERSONNEL.

nOperate the unit only on 100-240 VAC, 50/60 Hz. If you have any doubt as to

whether you have a unit with the correct voltage rating for your countrys

power supply, DO NOT attempt to use the unit. Contact your dealer or the

factory.

nStop operation immediately if any liquid or solid object should fall into the

cabinet. Unplug the unit and have it checked by qualified service personnel.

nUnplug the units power transformer from the wall outlet if you do not use the

unit for a long time. Disconnect the cord by grasping the plug. Never pull the

cord itself.

nThe unit is not disconnected from the main power source as long as the power

transformer is plugged into the wall outlet, even if the unit itself has been

turned off.

nDo not disassemble the cabinet. Refer servicing only to qualified personnel.

nService personnel: parts of this device may be damaged if exposed to static

electrical discharges generated by various means, such as walking on a

carpeted floor. To avoid potential damage, always wear an appropriate

personal grounding device, such as a wrist strap (with integral resistor)

connected to an ESD ground. Or, at a minimum, make positive contact with the

bare metal chassis of the printer with your hand prior to touching any internal

electrical components.

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4Section 2: Safety Precautions

Pro-L Card Printer Users Manual

Sicherheitsmaßnahmen

Machen Sie sich vor Inbetriebnahme des Geräts mit den Sicherheitsmaßnahmen

gründlich vertraut.

SICHERHEITSHINWEISE

VORSICHT!

ZUR VERHÜTUNG VON FEUERGEFAHR ODER ELEKTRISCHEN

SCHLÄGEN DAS GERÄT VOR REGEN ODER FEUCHTIGKEIT

SCHÜTZEN. UM DIE GEFAHR VON STROMSCHLÄGEN ZU

VERHINDERN, OBERE, SEITLICHE UND HINTERE ABDECKUNG NICHT

ABNEHMEN. DAS GERÄT ENTHÄLT KEINE TEILE, DIE VOM BENUTZER

GEWARTET WERDEN KÖNNEN. WARTUNGSARBEITEN DÜRFEN NUR

VON QUALIFIZIERTEM FACHPERSONAL DURCHGEFÜHRT WERDEN.

nDas Gerät nur mit 100-240 V 50/60 Hz Wechselstrom betreiben. Wenn Sie nicht

sicher sind, ob Ihr Gerät mit der Spannung des örtlichen Stromnetzes arbeitet,

DAS GERÄT NICHT IN BETRIEB NEHMEN. Wenden Sie sich an Ihren

Händler oder den Hersteller des Geräts.

nDen Betrieb sofort unterbrechen, wenn ein Gegenstand in das Gehäuse gefallen

oder Flüssigkeit eingedrungen ist. Den Netzstecker ziehen und das Gerät von

qualifiziertem Wartungspersonal überprüfen lassen.

nWenn das Gerät längere Zeit nicht verwendet wird, den Netzstecker des

Transformators ziehen. Immer am Stecker, nicht am Kabel ziehen.

nSolange der Transformator ans Netz angeschlossen ist, steht das Gerät unter

Spannung, auch wenn es ausgeschaltet ist.

nKeine Gehäuseteile abnehmen. Wartungsarbeiten nur von qualifiziertem

Fachpersonal durchführen lassen.

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Section 2: Safety Precautions 5

Pro-L Card Printer Users Manual

Consignes de sécurité

Avant dutiliser lappareil, prière de lire attentivement les consignes de sécurité

suivantes.

AVERTISSEMENTS

ATTENTION !

POUR EVITER TOUT RISQUE DINCENDIE OU DELECTROCUTION, NE

PAS EXPOSER LAPPAREIL A LA PLUIE OU A LHUMIDITE. POUR EVITER

TOUTE DECHARGE ELECTRIQUE, NE PAS RETIRER LES PANNEAUX

AVANT, SUPERIEUR OU ARRIERE. NE PAS TENTER DE REPARER SOI-

MEME LES PIECES A LINTERIEUR DE LAPPAREIL. CONFIER

LENTRETIEN DE LAPPAREIL A UN PERSONNEL QUALIFIE.

nFaire fonctionner lappareil uniquement sur courant alternatif de 100/240 V, 50

ou 60 Hz. En cas de doute sur la compatibilité entre la tension nominale de

lappareil et le courant du pays dutilisation, NE PAS TENTER DUTILISER

LAPPAREIL. Contacter le revendeur ou lusine.

nArrêter immédiatement le fonctionnement si un liquide ou un solide venait à

sinfiltrer à lintérieur de larmoire. Débrancher lappareil et le faire vérifier par

un personnel qualifié.

nDébrancher le transformateur de la prise murale si lon prévoit de ne pas

utiliser lappareil pendant un certain temps. Pour débrancher le cordon

dalimentation, tirer sur la prise. Ne jamais tirer sur le cordon.

nLappareil sera connecté à la source dalimentation principale aussi longtemps

que le transformateur de tension restera branché sur la prise murale, même si

lappareil lui-même a été mis hors tension.

nNe pas démonter lappareil. Confier lentretien de lappareil uniquement à un

personnel qualifié

proL.qxd 8/6/2000 3:30 PM Page 5

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