ERA HomeGuard User manual
Cloud Wireless Alarm System
Access from anywhere, anytime
INSTALLATION
AND
OPERATING
MANUAL
Standards: PIR Sensor
& Remote Control
EN 301 489-1 V2.1.1: 2017/ EN 300 220-1 V3.1.1: 2017
EN 301 489-3 V2.1.1: 2017/ EN 300 220-2 V3.1.1: 2017
EN 62479: 2010/ EN 62368-1: 2014
Standards: Door Sensor EN 301 489-1 V2.1.1: 2017/ EN 301 489-3 V2.1.1: 2017
EN 300 220-1 V3.1.1 2017/ EN 300 220-2 V3.1.1: 2017
EN 62479: 2010/ EN 62368-1: 2014
Standards: Control Unit EN 301 489-1 V2.1.1: 2017/ EN 300 220-1 V3.1.1 2017
EN 62368-1: 2014/ EN 62311:2008
EN 301 489-3 V2.1.1 2017/ EN 300 220-2 V3.1.1 2017
EN 301 511 v12.5.1:2017/ EN 301 489-52 v1.1.0: 2016
EN 300 328 V2.1.1: 2016/ EN 301 489-17 V3.1.1: 2017
EC DECLARATION
OF CONFORMITY
ERA Home Security Ltd
Valiant Way
Wolverhampton
WV9 5GB
United Kingdom
Tel: +44(0) 1922 490 000
Fax: +44(0) 1922 494 420
ERA - HomeGuard Pro
ERA - HomeGuard
The products described above are in conformity with the Radio Equipment
Directive 2014/53/EU.
Applicable Products:
DoP N°: EM0013
Signed for and on behalf of ERA Home Security Ltd:
Ben Penson:
Technical & Quality Director
29/09/2017
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All devices, with the exception of the External Siren are suitable for mounting
in dry interior locations only.
Any repairs must be carried out by an Authorised Repair Centre. Misuse
or attempted repairs to a component part of the product will invalidate the
warranty. The photocopying, copying, reproduction, translation to any language,
modification, storage in a retrieval system or retransmission, in whole or in part,
in any form or by any means, electronic, mechanical or otherwise of this manual,
is strictly prohibited without the prior written permission of ERA Home Security.
Disposal and Recycling
Disposal of this product is covered by the Waste Electrical or Electronic
Equipment (WEEE) Directive. It should not be disposed of with other household
or commercial waste.
At the end of the product's useful life, the packaging and product should be
disposed of via a suitable recycling centre. Please contact your local authority or
the retailer from where the product was purchased for information on available
facilities.
Declaration of Performance
This equipment complies with the essential requirements of the Radio and
Telecommunications Terminal Equipment Directive, 1999/5/EC.
Additional Accessories
This system can easily be extended at any time with the range of ERA Wireless
Alarm Accessories, for details visit www.erahomesecurity.com or call our
Customer Support team on 0345 257 2500 (local call rate).
IMPORTANT
PLEASE READ THIS MANUAL CAREFULLY BEFORE OPERATING
THE SYSTEM AND RETAIN FOR FUTURE REFERENCE.
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9. Available Accessories
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8. Specifications
Product Guarantee
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TABLE OF
CONTENT
1. Getting to Know Your Alarm System
1.1 Hub
1.2 Remote Control
1.3 Door / Window Sensor
1.4 Motion Sensor
2. Getting Started
2.1 Download the “ERA HomeGuard Pro” App
2.2 Sign Up/In
2.3 Add Devices
3. App Operation
3.1 Account Settings
4. App Control and Settings
4.1. App Settings
5. Telephone Settings and Operation
6. Installation
7. Restore the Factory Settings
Quick Start Guide x 1
Installation Manual x 1
Double-sided tape for fixing x 4
Wall Bracket x 1
AC Adapter x 1
Remote Control x 2
PIR Motion Sensor x1
Door/Window Sensor x 1
HomeGuard Pro Hub x 1
1. GET TO KNOW
YOUR ALARM
SYSTEM
KIT CONTENTS
Homeguard is both WiFi and GPRS enabled. When using WiFi, the GPRS network will be
in standby status (if the GPRS function is activated from "Settings“- ”My Hub“-"GPRS“).
In the event of AC power failure, the WiFi connection is automatically disabled and the
system switches to the GPRS network.
You can choose not to connect the alarm panel to your WiFi, and utilise the GPRS
network only.
Note: SIM CARD NOT INCLUDED.
All Sensors are wirelessly linked to the HomeGuard Pro Hub. In the event of alarm
activation, for example when a Sensor is triggered, the siren alerts and immediately a
push notification will automatically be sent and an alarm call will be made to all
registered users.
The system can be controlled and monitored both on-site by using the Remote Control
supplied and remotely from anywhere in the world with the FREE iOS and Android Apps.
The system can easily be expanded to include up to: 50 Wireless Sensors, 10 Remote
Controls and unlimited IP Plus Cameras.
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1.1. HUB
Status
Indicator Light
GSM
Indicator
Light
WiFi
Indicator
Light
SOS
Button
Tamper Switch
SIM Card
Slot
AC Adapter
Port
Pairing
Button*
Power
Switch
MeaningStatusIndicator Light
Searching WiFi network
Disarmed
No SIM card inserted or GPRS has
been deactivated in the App
GPRS network connected, but the
whole system works via WiFi
GPRS network connected and the
whole system works via GPRS
Searching the GPRS network
Hub is not powered on, or not
powered with the adapter
Hub is in low battery condition.
Please connect with AC power
Hub in WiFi Configuration
Mode
Hub Alarm
Armed
Home Armed
Connected to WiFi network
Flash slowly (once every
second)
Off
Steady on
Flashing slowly (once every 3
seconds)
Flashing quickly (once every
second)
Off
Red, green and blue lights
flash alternately
Red and blue lights
flash alternately
Red light is flashing
Red light is steady on
Green light is steady on
Blue light is steady on
*See Page 10, Add Devices
GSM Indicator
Light
Status Indicator
Light
WiFi Indicator
Light
Steady on
1.2. REMOTE
CONTROL
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System StatusButton
All Sensors will be Armed. This mode is for use when the
property is unoccupied.
The SOS Button will trigger an ‘emergency’ alert notification
to registered users regardless of the system status
SOS
Sensors which are set to the Home Zone will not be Armed.
All other Sensors will be Armed. This mode allows for selected
Sensors (for example, front/back door(s) to be Armed, allowing
the occupier freedom of movement within the property
Home Arm (Press
once)
The System is Disarmed in mute. No beep will heard.Home Arm+Disarm
(press Home Arm button
and then Disarm button
within 3 seconds)
The System will be Disarmed, no Sensors will be triggered.
Note: When set to ‘Disarm’, extra Water and Smoke detectors
will remain active as they are factory set 24 hour Alarm Zone.
Disarm (Press
once)
The System is Armed in mute. No beep will be heard. The
mute operation also could be achieved via the setting of
Built-in Siren from ‘My hub’ in APP
Home Arm+Arm (press
Home Arm button and
then Arm button within
3 seconds)
Arm (Press once)
SOS button
Disarm
Arm
Home Mode
(Part-Arm)
LED Indicator
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The Tamper Switch (small black button
underneath the back cover) will activate
an alarm condition if an unauthorized
attempt is made to remove the Sensor
from its installed location.
Door/ Window Sensors are set to ‘Normal Zone’ by default and are ideal for protecting
entry/exit points such as front/back doors and windows. When the system is armed, should
a Sensor be triggered (Magnet separated from the Transmitter), a push notification showing
the named Sensor will automatically be sent to the registered users and the Internal Siren of
Hub will sound immediately. The External Siren will also sound if there is one installed and
connected.
1.3. DOOR/WINDOW
SENSOR
Transmitter
Tamper
Switch
Magnet
Status Indicator PCB Layout
Zone Setting
Battery
Tamper switch
MeaningLED Indicator
Low Battery indication, please change the battery immediately.
Door/Window open detected
Blink once per
3 seconds
Blink once
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MeaningLED Indicator
Low Battery indication, please change the battery immediately.
Motion detectedBlink once
Motion sensor is performing a self-test
Blink once every
3 seconds
Blink continuously
This PIR sensor performs a 30s self-test after power on and then switches to working mode.
It sends out alarm signal to Hub when any human movement is detected and then back to
working state after 10s.
Note: The sensor can move into a dormant state when it recognises people are in a room when
the alarm is set. In a dormant state, you will not see the light flash as often - this is a battery
saving solution - it does not interfere with operation or detecting an intruder
The Tamper Switch (small black button underneath the back bracket) will activate an alarm
condition if an unauthorised attempt is made to remove the Sensor cover.
The Motion Sensor is designed for use on interior walls and is set to Home Zone by default.
Whenever the Sensor detects movement (only while the alarm is armed) you will receive a
push alert notification showing the name of the Sensor that has been triggered and the
Internal Siren of Hub will sound immediately. The External Siren will also sound if there is
one installed and connected.
1.4. MOTION
SENSOR
Detection
Lens
Status
Indicator
Double-sided
tape stick place
Fixing
Bracket
Slot
Test
Button
Tamper Switch
Working Mode
Tamper
Switch
Search for “ERA HOMEGUARD PRO”
in App Store/Google Play, then download
and install the App.
Download the App
2.1. DOWNLOAD THE
‘ERA HOMEGUARD
PRO’ APP
2. GETTING STARTED
Detection Area
110°
0m
0m
2m
2m
4m 6m 8m
Top View
Side View
ERA HOMEGUARD PRO
Page 9
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