Epson Stylus Pro 9900 User manual

Epson Stylus®Pro 7900/9900

QUICK REFERENCE GUIDE

Printer Parts

Front

Back

Paper basket

Roll paper holder

Front cover

Ink bay

Roll paper cover

Control panel

Ink bay

Casters

Interface

connector

for optional

equipment

USB interface

Maintenance tank

(Pro 9900 includes

two tanks, one on

each side of printer)

Network interface

AC inlet

Loading Roll Paper

1Open the roll paper cover.

2Push down the lock lever, then move the roll paper

holder to the left.

3Place the roll paper on top of the printer.

4If necessary, adjust the roll media adapters to ﬁt the

core size of the roll paper. Then release the tension

lever on both adapters.

5Push the adapters into the paper core at both ends of

the roll. Then push down the tension levers to secure

them.

6Move the roll paper all the way to the right.

7Slide the roll paper holder to align the left adapter

with the on the holder.

8Roll the paper slowly into position.

2-inch core 3-inch core

4Roll the paper forward to the top of the printer.

5Pull up the tension levers, then remove the adapters

from the paper roll.

6Place the roll in its original package.

Removing Roll Paper

9Slide the roll paper holder to the right to secure it in

the printer.

10 Pull up the lock lever to lock the paper in place.

11 If the Paper release light is not on, press the Paper

release (ePlaten) button.

12 Insert the paper into the slot and pull it all the

way down.

13 Close the roll paper cover.

14 Press the Paper release (ePlaten) button.

15 Press the Pause/reset button.

16 Check the printer’s control panel and select the

correct media type.

1Open the roll paper cover.

2Press the Paper release (ePlaten) button. The

paper rewinds automatically.

3Push down the lock lever. Then move the roll paper

holder to the left and remove it from the roll.

Loading Roll Paper (continued)

1Remove any roll paper from the paper path. Make

sure the printer is turned on and the roll paper cover

is closed.

2Press the Paper source button until the Sheet

icon appears on the LCD.

3Feed the sheet down into

the paper slot until it

meets resistance. Make

sure the right edge of

the paper is straight and

aligned with the vertical

line on the roll paper

cover.

Note: If the sheet is more than 19 mil thick, you

need to use the Paper release (ePlaten) button.

4Press . The sheet feeds into printing position

automatically.

5Check the printer’s control panel and select the

correct media type, if necessary.

6Print your page. After it has been printed, the sheet

stays in the printer.

7To remove your print, press the button while

holding the sheet.

Loading and Using Cut Sheet Paper

Checking and Cleaning the Print Head

Automatically Checking and

Cleaning the Print Head

The printer automatically checks the nozzles and cleans

them if necessary. You can specify how often you want this

to happen.

1Press the Menu button. PRINTER SETUP is

highlighted. Press again.

2Press until AUTO NOZZLE CHECK is

highlighted, then press .

3Select one of the following, then press OK:

• ON: PERIODICALLY—The printer periodically

checks its nozzles and runs a cleaning cycle if

necessary (default setting).

• ON: EVERY JOB—The printer automatically

checks its nozzles and runs a cleaning cycle if

necessary before each print job. This process

uses a very small amount of ink (and no paper)

and is useful if you are running large print jobs

unattended.

• OFF—The printer will not perform automatic

nozzle checks and cleaning cycles.

Note: You can also run nozzle checks and head cleaning

cycles from your computer using the Epson Printer

Utility3 (Macintosh®) or the Utility tab in your printer

driver (Windows). See your Printer Guide for more

information.

Checking and Cleaning the Print Head (continued)

Manually Checking and Cleaning the

Print Head

1Make sure paper is loaded.

2Press the Menu button.

3Press until TEST PRINT is selected, then press .

NOZZLE CHECK is selected.

4Press , then press OK to start printing the nozzle

check pattern.

If any dots or segments are missing or deﬂected, run a

cleaning cycle as described below.

1Press the Menu button.

2Press until MAINTENANCE is selected, then

press .

3Press until CLEANING is selected, then press .

4Select one of the following, then press :

NORMAL CLEANING—Press OK to start the

cleaning cycle.

CLEAN EACH COLOR—Press , select the color

pair you want to clean, then press OK to start the

cleaning cycle.

POWER CLEANING—Press OK to start the

cleaning cycle. Use only if the normal cleaning process

is not sufﬁcient to clear the nozzles.

5When cleaning is ﬁnished, print the nozzle check

again to conﬁrm that the head is clean.

If your prints look grainy or blurry, or you see

misregistration or “ghosting,” you need to align the

print head.

1Make sure the printer is turned on. Load Epson

Enhanced Matte paper. (You can also use Epson

Doubleweight Matte or Ultra Premium Photo Paper

Luster.)

2Press the Menu button.

3Press the or button until HEAD ALIGNMENT

is highlighted. Then press .

4Press and choose the type of paper you loaded.

Then press OK.

5Press 3 times.

6Press to highlight ALIGNMENT.

7Press to highlight AUTO, then press again.

UNI-D (uni-directional) is highlighted. This is the

type of alignment to start with.

8Press , then press OK to start the alignment process.

Each head alignment takes about 7 minutes.

Caution: Make sure you don’t open the front cover or

turn off the printer during the alignment process.

9When the uni-directional alignment is ﬁnished, press

the Menu button, select HEAD ALIGNMENT,

then select ALIGNMENT.

10 Select BI-D ALL, then press OK again to start the

bi-directional alignment.

11 When done, press the Pause/reset button.

Aligning the Print Head

Before you begin a large print job, you should check your

ink levels. If one of your cartridges is low, you can replace

it before you start. Or you can wait until the ink runs

out, replace the cartridge, and then continue the job.

Checking Ink and Maintenance Tank

Levels

The easiest way to check ink levels is from the control

panel. The numbers above the ink cartridge icons

correspond to the 11 cartridge slots in the printer.

Ink gauges for

11 cartridges

listed below

Maintenance

tank gauges

(one tank for

Pro 7900)

Replacing Ink Cartridges

When one of the ink icons ﬂashes, and INK LOW is

displayed on the LCD, the cartridge is nearly expended.

Check the LCD to see which cartridge is low, and make

sure you have the correct replacement cartridge.

Epson UltraChrome®HDR ink cartridges

Ink

bay

Slot

no.

Cartridge 350 ml 700 ml 150 ml

Left 1

Cyan (C)

Orange (O)

Yellow (Y)

Light Cyan (LC)

Matte Black (MK)

Photo Black (PK)

T596200

T596A00

T596400

T596500

T596800

T596100

T636200

T636A00

T636400

T636500

T636800

T636100

T642200

T642A00

T642400

T642500

T642800

T642100

Right 7

Vivid Magenta (VM)

Light Black (LK)

Green (G)

Light Light Black (LLK)

Vivid Light Magenta (VLM)

T596300

T596700

T596B00

T596900

T596600

T636300

T636700

T636B00

T636900

T636600

T642300

T642700

T642B00

T642900

T642600

When one of the icons has an Xand REPLACE INK

CARTRIDGE is displayed, the cartridge is expended. To

replace the cartridge, ﬁrst make sure the printer is on.

1Press the button to release the ink cover. If

necessary, select the ink bay for the cartridge you

want to replace, then press OK.

2Open the ink cover all the way.

3Push in the low or expended cartridge to release it.

4Remove the expended ink cartridge from the printer.

Warning: Do not shake the expended cartridge, or

ink may leak. If ink gets on your hands, wash them

thoroughly with soap and water. If ink gets in your

eyes, ﬂush them immediately with water.

Checking Ink Levels and Replacing Ink Cartridges

5Make sure the replacement cartridge is the correct

color, and remove it from its package. Gently

shake the cartridge before installing it.

6Hold the cartridge with the arrow

mark pointing toward the printer.

Then insert the cartridge into the

slot. Don’t force it.

Note: If you can’t insert the cartridge smoothly,

you may have the wrong cartridge. Check the

package and product code. If the Ink light remains

on after installing the cartridge, try removing and

then reinserting it.

7Close the ink cover.

Checking Ink Levels and Replacing Ink Cartridges (continued)

Replacing Printer Parts

Replacing the Paper Cutter

If you notice that the paper isn’t cut cleanly, you may

need to replace the cutter (part # C12C815331).

1Press the Menu button on the printer, then

press until MAINTENANCE is highlighted.

2Press again. Press to highlight CUTTER

REPLACEMENT.

3Press to display EXECUTE, then press OK.

The paper cutter moves to the replacement position.

4To remove the cutter cover, press in the tab and pull

down the cover.

5Loosen the screw using a cross-head screwdriver.

Replacing Printer Parts (continued)

8Tighten the screw using a cross-head screwdriver.

9Align the cutter cover, then press it in until it snaps

into place.

10 Press OK to ﬁnish the replacement procedure. The

cutter moves back to the home position.

11 Run the cutter adjustment from the Maintenance

menu using the control panel.

Replacing the Maintenance Tank

The Pro 7900 has one maintenance tank (on the right

side) and the Pro 9900 has two (one on either side).

You need to replace the maintenance tank

(part # C12C890191) when you see MAINTENANCE

TANK FULL on the LCD, the icon has an X, and the

printer won’t print.

1If you have the Pro 9900, check the LCD to

determine which tank needs to be replaced (left

or right).

Note: The printer will not print if one of the

maintenance tanks is full. On the Pro 9900, the right

tank is used more than the left. To maximize tank life,

you can switch the tanks.

2Turn off the printer.

6Carefully remove the cutter.

Warning: The blade is sharp. Be careful when

removing it.

7 Insert the new cutter. Make sure the cutter pin goes

into the hole.

3Pull out the maintenance tank as shown.

Caution: Do not tip the tank or ink may spill out.

4Place the used tank in the plastic bag included with

the new tank and dispose of it carefully.

5Insert the new tank.

PRINTER STATUS VERSION Current ﬁrmware version

INK LEVEL Percentage of ink remaining in each cartridge

MAINTENANCE TANK Percentage of capacity remaining in each maintance tank

JOB HISTORY Ink in milliliters and paper in square centimeters for each saved job;

most recent job is number 0

TOTAL PRINTS Number of pages printed

EDM STATUS Status of the printer on myEpsonPrinter.com. If the printer is

registered and enabled, displays time of last status upload.

MAINTENANCE CUTTER ADJUSTMENT Adjusts cutter position

CUTTER REPLACEMENT Moves the cutter to the replacement position

CLEANING NORMAL CLEANING, CLEAN EACH COLOR, POWER CLEANING

CLOCK SETTING MM/DD/YY HH:MM

Control Panel Menus

Boldface type indicates the default setting. Press the Menu button to access the menus. See the on-screen User’s Guide for details.

Menu Item Settings / Explanation

PRINTER SETUP PLATEN GAP STANDARD, NARROW, WIDE, WIDER, WIDEST

PAGE LINE ON, OFF

ROLL PAPER MARGIN 15mm, 3mm

PAPER SIZE CHECK ON, OFF

PAPER SKEW CHECK ON, OFF

REFRESH MARGIN ON, OFF

AUTO NOZZLE CHECK ON: PERIODICALLY, ON: EVERY JOB, OFF

PRINT NOZZLE PATTERN OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES

INITIALIZE SETTINGS Restores default settings

TEST PRINT NOZZLE CHECK Shows clogged or deﬂected nozzles

STATUS SHEET Printer settings, total prints, and maintenance tank capacity remaining

NETWORK STATUS SHEET Network settings

JOB INFORMATION Date and Time and Ink and paper used for the last 10 jobs; most

recent job is number 0

CUSTOM PAPER Information about registered paper conﬁgurations

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