Epson Stylus Pro 5500 User manual

PRINTER GUIDE

EPSON Stylus® Pro 5500

ink cartridge

clamps

ink cartridge

compartment

door

paper size

levers

printer cover control panel

edge

guide

media

type

levers

rear manual

feed slot

edge guide

parallel interface

paper path

cover

lower paper

cassette

(optional)

USB

interface

optional

interface card

slot

power cable

EPSON Stylus®Pro 5500

PRINTER GUIDE

ii |

Printed on recycled paper.

any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior

written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for

use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other

printers.

Tr a d e m a r k s

EPSON, EPSON Stylus, ESC/P, and Micro Piezo are registered trademarks of SEIKO EPSON

CORPORATION.

DX3, PhotoEnhance, and EPSON Archival are trademarks and EPSON Preferred is a service mark of Epson

America, Inc.

EFI and Fiery are U.S. registered trademarks of Electronics for Imaging, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of

their respective owners. EPSON disclaims any and all rights in those marks.

The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

Legal Notices

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,

or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the

U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any

options or any consumable products other than those designated as Original EPSON Products or EPSON

Approved Products by SEIKO EPSON CORPORATION.

2/01 CPD-11338

iii

|iii

Declaration of Conformity

According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and

Power Supplies used with Class B Personal Computers:

We: EPSON AMERICA, INC.

Located at: MS: 6-43

3840 Kilroy Airport Way

Long Beach, CA 90806-2469

Tel: (562) 290-5254

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the

FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and

found to be compliant with the standards. Records maintained continue to reflect the equipment being produced

can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as

required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause

harmful interference, and (2) this device must accept any interference received, including interference that may

cause undesired operation.

Trade Name: EPSON

Type of Product: Ink Jet Printer

Model: P991A

iv |

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio or television

reception. However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause interference to radio and television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures.

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

WAR NI NG

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC

Certification of this device and may cause interference levels which exceed the limits established by the FCC for

this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this

device. If this equipment has more than one interface connector, do not leave cables connected to unused

interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to

operate the equipment.

For Canadian Users

This Class B digital apparatus complies with ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Introduction

Optional Equipment and Software . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using This Printer Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1 Setting Up the Printer

Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Installing the Optional Lower Paper Cassette . . . . . . . . . . . . . . . . . . 1-2

Installing the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Installing the Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . . 1-13

Connecting to the USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Connecting to a Parallel Port (Windows Only) . . . . . . . . . . . . . 1-15

Connecting to an Optional Interface Card . . . . . . . . . . . . . . . . . 1-16

Installing Printer Software for Windows . . . . . . . . . . . . . . . . . . . . . . 1-18

Installing Printer Software for Macintosh . . . . . . . . . . . . . . . . . . . . . 1-19

Setting Up Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . 1-21

Setting Up on a Windows 95, 98, or Me Network . . . . . . . . . . . 1-21

Setting Up on a Windows NT 4.0 or Windows 2000 Network . 1-23

Setting Up on a Macintosh Network . . . . . . . . . . . . . . . . . . . . . 1-24

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26

Running the Print Head Alignment Utility . . . . . . . . . . . . . . . . 1-26

Contents

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vi |Contents

2 Printing on Various Papers

Selecting a Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Using the Standard and Optional Paper Trays . . . . . . . . . . . . . . . . . 2-2

Paper Tray Loading Capacities and Guidelines . . . . . . . . . . . . . . 2-3

Setting the Paper Tray Levers . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Loading Paper in the Optional Lower Tray . . . . . . . . . . . . . . . . 2-6

Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Using the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Selecting EPSON Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

3 Printing with EPSON Drivers for Macintosh

Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . 3-4

Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Color Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Setting Up Background Printing . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Using Monitor3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Cancelling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

4 Printing with EPSON Drivers for Windows

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . 4-3

Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Using the Spool Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

5 Monitoring the Printer

Responding to the Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . 5-1

Checking Printer Status from a Macintosh . . . . . . . . . . . . . . . . . . . . 5-3

Configuring Printer Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Checking Printer Status from Windows . . . . . . . . . . . . . . . . . . . . . . 5-5

Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

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Contents |vii

6 Maintaining and Transporting the Printer

Running a Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Using the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Cleaning the Print Head Using the Control Panel . . . . . . . . . . . 6-3

Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Running the Print Head Alignment Utility . . . . . . . . . . . . . . . . 6-7

Aligning the Print Head from the Control Panel . . . . . . . . . . . . 6-9

Running the Speed & Progress Utility for Improved

Windows Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

7 Troubleshooting

Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Solving General Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Uninstalling and Reinstalling the Printer Software . . . . . . . . . . . . . . 7-7

A Specifications

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Printable Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Index

The EPSON Stylus®Pro 5500 color ink jet printer is the key component in

a revolutionary new digital color printing system. The printer provides

resolutions up to 2880 ×720 dpi using EPSON’s variable size droplet,

MicroPiezo®DX3™print head for unsurpassed image quality. Proprietary

ASICs (application-specific integrated circuits) ensure consistent printing

and color accuracy from job to job.

Six-color EPSON Archival™Ink technology gives you photographic images

that will last up to 200 years.* Individual, high-capacity ink cartridges with

auto ink-level detection provide increased productivity, ease of use, and low

per-copy printing costs.

The EPSON Stylus Pro 5500’s media handling flexibility lets you print on a

variety of substrates, from plain papers to professional grade media, from

4×6 inches up to 13 ×19 inches, including 200 lb card stock. With a

standard 250-sheet paper tray and optional 250-sheet cassette, you get

uninterrupted performance. With the two manual feed slots you can print

on sheets up to 44 inches long. Fast print speeds let you produce an

8.5 ×11-inch, photo quality print in about 2 minutes, or a 13 ×19-inch

print in about 5 minutes.

Flexible, high-performance driver and RIP choices include:

•EPSON’s award-winning photographic drivers for Microsoft®

Windows®95, 98, Me, Windows NT®4.0, and 2000, and Apple®

Macintosh®

•Optional EFI®Fiery®Spark Professional RIP software for the most

demanding PostScript®printing on Macintosh or Windows

* Lightfastness rating is based on accelerated testing of prints on special media,

displayed indoors, under glass. Actual print stability will vary according to

image, display conditions, light intensity, humidity, and atmospheric

conditions. EPSON does not guarantee the longevity of prints. For maximum

print life, display all prints under glass or lamination or properly store them.

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