Epson Stylus Pro 10000 Series User manual

EPSON Stylus®Pro 10000

Quick Reference Guide

EPSON Stylus®Pro 10000

Printed in USA

CPD-12209

Loading Roll Paper

First you attach the paper roll to the spindle and place

the spindle in the printer. Then you load the paper for

printing.

Setting Up the Paper and Spindle

1Open the roll paper cover and lift out the spindle.

2Slide the movable paper stop off the left end of the

spindle.

3Position the roll so the paper unwinds as shown, then

slide the roll onto the spindle so it fits securely against

the paper stop.

Handle the roll carefully and avoid touching the

printable side of the paper with bare hands.

Fingerprints may affect print quality.

4Slide the movable paper stop back onto the spindle

and insert it firmly into the end of the roll.

5Insert the white end of the spindle (with the fixed

paper stop) into the right mounting bracket. You can

use either the upper or lower bracket.

6Place the black end of the spindle into the left

mounting bracket inside the printer.

Continue

▲

paper stop

Loading Roll Paper (Continued)

3Feed the paper into the paper slot and then pull it

down so it extends through the slot.

4Turn the paper roll back to remove the slack. Then

align the paper with the two rows of holes at the

paper exit.

Loading Roll Paper for Printing

Once the roll paper is attached to the spindle and inserted

in the printer, you’re ready to load it for printing.

1Make sure the printer is turned on. Then press the

Paper Source button repeatedly until one of the

Roll lights comes on (either Roll Auto Cut or Roll

Cutter Off).

To avoid feeding excess paper, make sure you

don‘t select Sheet when you’re using roll paper.

2Pull the paper set lever out, to the released position.

To avoid damaging the printer, never move

the paper set lever while the Operate or Pause

light is flashing.

5Push the paper set lever all the way in, then close the

roll paper cover.

If you’re using Roll Auto Cut and the leading edge of

the paper is uneven, press the Cut/Eject button to

recut the edge.

6Press the Pause button. The print head moves and

the paper feeds into printing position automatically.

READY appears on the control panel display.

Loading and Using Cut Sheet Paper

Printing on Posterboard

When you print on posterboard (more than 19 mil thick),

you need to open the lower cover before you feed the

board for printing. Follow steps 1 and 2 to the left, then

open the lower cover.

1Pull the paper set lever out.

2Feed the board into the paper slot until the bottom

edge rests behind the open lower cover.

3Align the board with the scale on the roll paper cover.

To avoid damaging the printer, never move

the paper set lever while the Operate or Pause

light is flashing.

4Feed the sheet into the paper slot until it extends

through the slot. Align the paper with the scale on

the roll paper cover.

5Press the Pause button. The print head moves and

the paper feeds into printing position automatically.

READY appears on the control panel display.

6Print your page. After printing, the sheet stays in the

printer.

7To remove the print, hold it while pressing the lower

Paper Feed button.

4Align the board with the vertical row of holes at the

paper exit.

5While holding the board in position, push the paper

set lever all the way in. Close the lower cover.

6Press the Pause button. The print head moves and

the posterboard feeds into printing position. READY

appears on the control panel display.

7Run your print job. After printing, the posterboard

stays in the printer.

8Hold the posterboard as you pull the paper set lever

out. Then gently remove the print at the paper exit.

1Make sure roll paper is not loaded for printing, and

the roll paper cover is closed.

2Press the Paper Source button repeatedly until the

Sheet light comes on.

3Make sure the paper set lever is all the way in, in the

secured position.

Checking and Cleaning the Print Head

First you print a nozzle check pattern to see if the print

head needs cleaning. If dots are missing from the pattern,

you need to run a cleaning cycle. After cleaning, run

another nozzle check.

1Load a sheet of paper (or roll paper) in the printer.

2Press the SelecType®button repeatedly until TEST

PRINT MENU appears on the display.

3Press the Item button. NOZZLE CHECK = PRINT

appears on the display.

4Press the Enter button. The nozzle check prints as

shown below:

If all the lines on the check pattern are complete, with

no gaps in the dot pattern, the print head doesn’t need

cleaning.

To avoid damaging the printer, don’t turn it off

until the cleaning cycle is finished and the

Pause light has stopped flashing.

7When the Pause light goes off, follow steps 1 through

4 to run another nozzle check to make sure the print

head is clean.

If dots are missing from the pattern, as shown below,

you need to run a cleaning cycle.

5Make sure that all of the Ink Out lights on the

printer’s control panel are off. If an Ink Out light is

flashing or on, you need to replace the corresponding

ink cartridge instead.

6Press the Cleaning button and hold it for at least

3 seconds. The Pause light flashes as the printer

cleans its print head. The cleaning cycle takes about

a minute and does not use any paper.

Aligning the Print Head

If banding appears on your prints, or vertical lines are not

straight, you need to align the print head. This process

aligns the head for all modes and resolutions.

You can use EPSON roll paper to print the alignment

patterns. Two rows consisting of sets of 15 bars are printed

across the width of the paper. It takes about 10 minutes to

print both rows.

1Load roll paper that is at least 24 inches wide in the

printer.

2Press the SelecType button until HEAD

ALIGNMENT MENU is displayed.

3Press the Item button. PAPER THICK=STD appears

on the display.

If you are using EPSON paper, leave this setting on

STD.

If you are using other media, enter the thickness value

of the paper in 0.1-mm increments by pressing the

+or –button.

4Press the Enter button to save the setting. ADJUST.

PATT.=ALL appears on the display.

5Press the Enter button to print both rows of

alignment patterns.

If you want to print a single row of alignment

patterns, press the +or –button until the row

number appears. Then press the Enter button.

6Examine the first row. You see a series of patterns

similar to the pattern below across the width of the

paper. Determine which bar in the first pattern has

the smallest gaps. In the example below, #8 has the

smallest gaps.

7Look at the other patterns in the first row to see if

the same number consistently has the smallest gaps.

If not, choose the number that generally has the

smallest gaps.

8Check the control panel display. Use the +or –

button to select the best aligned bar for row #1. Then

press the Enter button to register the setting.

9Repeat steps 6 through 8 for the second row of

patterns.

10 If you were not able to choose a bar that consistently

had the smallest gaps, print the alignment patterns

again. Then repeat steps 6 through 8 for that row.

Repeat this step until you can choose a bar that is

consistently the best aligned in every pattern in the

row.

11 After you have registered a number for both rows,

press the Pause button to exit head alignment mode.

Checking Ink Levels and Replacing Ink Cartridges

Replacing Ink Cartridges

When one of the INK OUT lights is flashing and INK LOW

is displayed on the control panel, the corresponding

cartridge is nearly empty. Make sure you have the correct

replacement cartridge.

Photographic Dye ink:

Black T499201

Yellow T500201

Magenta T501201

Cyan T502201

Light Magenta T503201

Light Cyan T504201

Archival ink:

Black T511201

Yellow T512201

Magenta T513201

Cyan T514201

Light Magenta T515201

Light Cyan T516201

Before you begin a large print job, you should check your

ink levels. If one of your cartridges is low, you can replace it

before you start. Or, you can wait until the ink runs out,

replace the cartridge, and then continue the job without

any loss of print quality.

Checking Ink Levels

1Press the SelecType button until PRINTER STATUS

MENU appears on the display.

2Press the Item button. VERSION <number>

appears, indicating the firmware version installed in

your printer.

3Continue pressing the Item button to display the

amount remaining for each of the 6 inks:

E*****F = full

E ****F = 3/4 full

E ***F = 1/2 full

E **F = 1/4 full

E *F = nearly empty

E F = empty

4Press SelecType to exit the Printer Status menu.

When one of the INK OUT lights stays on and INK OUT

is displayed, the cartridge is empty. To replace the

cartridge, first make sure the printer is on.

1Push the indentation on the ink compartment cover

to release the lock and open the cover.

Continue

▲

2Locate the slot containing the empty ink cartridge

corresponding to the Ink Out light. Press down on

the top of the clamp and pull it forward.

Replacing Ink Cartridges (Continued)

3Carefully pull the empty cartridge straight out of the

printer.

If ink gets on your hands, wash them

thoroughly with soap and water. If ink gets into

your eyes, flush them immediately with water.

If you can’t insert the cartridge smoothly, you

may have the wrong cartridge. Check the

package and product code.

6Push the cartridge clamp back into the locked

position. Make sure the corresponding Ink Out light

goes off.

If the Ink Out light remains on, the cartridge

may not be installed correctly. Remove the

cartridge and then reinsert it as described

above.

7Close the ink compartment cover.4Make sure the replacement cartridge is the correct

color, and remove it from its package.

If you’re using Archival ink, shake the cartridge gently

before installing it.

5Hold the cartridge with the arrow mark on the left

side and pointing to the rear of the printer. Then

insert the cartridge into the slot. Don’t force it.

Message Light Explanation Response

INK LOW Ink Out light(s) flashing Ink cartridge(s) nearly Replace ink cartridge(s) indicated

empty (printing continues). by Ink Out light(s). See page 7.

INK OUT Ink Out light(s) on Ink cartridge(s) empty Replace ink cartridges indicated

(printing stops). by Ink Out light(s). See page 7.

LOAD ROLL PAPER Paper Out light on Paper source setting in Make sure the right paper is loaded

LOAD SHEET PAPER print options is different and the paper source setting is the

from control panel. same on the control panel and print

options.

MAINTENANCE REQ. A maintenance part will Note the error number and contact

<error number> need to be replaced soon. EPSON.

Error messages

For a complete list of error messages, see your Printer Guide.

Control Panel Messages

Message Light Explanation or response

READY Operate light on Printer is ready to print.

PRINTING Operate light flashing Printer is receiving data.

RESET All lights flash briefly Printer is resetting.

PRESS PAUSE BUTTON Pause light on Press the Pause button to continue.

WAIT Pause light on or Printer is warming up, performing maintenance, or

flashing charging ink.

PAUSE Pause light on Printer is paused. To resume printing, press the Pause

button.

INK DRY FOR Pause light flashing Printer is paused to let ink dry. Wait for the number of

<number> MIN minutes shown.

Status messages

These messages indicate normal phases of printer operation.

Continue

▲

Where To Get Help

Control Panel Messages (Continued)

Message Light Explanation Response

PAPER JAM Paper Out light Paper has jammed in the

flashing printer.

PAPER NOT STRAIGHT Paper Out light on Paper was fed at an angle.

SERVICE REQ. All lights flashing An error has occurred.

TURN PWR OFF AND This message appears after

ON you clear a paper jam.

Error messages (Continued)

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Preferred is a service mark of

Epson America, Inc.

Service Access

Telephone support Call (888) 377-6611. Make sure

you have your Unit ID number.

World Wide Web Go to http://prographics.epson.com

EPSON E-MAIL technical Go to http://support.epson.com and complete the form under the

support troubleshooting tab.

Support for non-EPSON RIP Contact the RIP manufacturer.

Place your EPSON PreferredSM

Unit ID label here

Pull the paper set lever all the

way out and open the lower

cover if necessary. Then remove

the jammed paper, close the

lower cover, and push the lever

in. Turn the printer off and then

back on.

Reload paper, making sure the

edges are straight and lined up

with the row of holes.

Note the error number, and turn

the printer off and then on. If the

message remains, contact

EPSON.

Turn the printer off and then on

again.

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