Epson Tm-m30 Installation and operation manual

TM-m10 and TM-m30 POS Receipt Printer

Product Information Guide

Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

2 - TM-m10 and TM-m30 POS Receipt Printer

Parts

From left to right:

❏USB Type A connector (TM-m30 only; for customer

display and Wireless LAN unit)

❏Power connector

❏USB Type B connector (for host device)

❏Ethernet connector (depending on model)

❏DK (Drawer kick) connector

What’s in the Box

❏Printer

❏User’s manual and setup guide

❏Small thermal paper roll (for operational testing)

❏AC adapter

❏AC cable

❏USB cable (depending on model)

❏Locking wire saddle (depending on model)

❏58-mm roll paper guides (TM-m30)

Accessories

Printer Specifications

Printing

Print method: thermal line printing

Dot density: 203 dpi × 203 dpi

Print width: TM-m10:

2.07" (52.5 mm), 420 dots

TM-m30:

2.07" (52.5 mm), 420 dots

2.82" (72 mm), 576 dots

Characters per line: 58mm roll:

(standard) font A: 35, font B: 42, font C: 46

80mm roll (TM-m30):

font A: 48, font B: 57, font C: 64

Print direction: TM-m10: unidirectional w/friction feed

TM-m30: bidirectional w/friction feed

Print speed: TM-m10: 5.9"/sec. (150 mm/sec.) max.

TM-m30: 7.9"/sec. (200 mm/sec.)max.

Continuous paper feed speed:

TM-m10:

approx. 5.9"/sec. (150 mm/sec.)

TM-m30:

approx. 7.9"/sec. (200 mm/sec.)

Character sets: alphanumeric: 95 characters

international: 18 sets

extended graphics: 128 × 43 pages

(including a user-defined page)

Interfaces

USB model (TM-m10):

Built-in USB 2.0 Full-speed

Ethernet model: Built-in USB 2.0 Full-speed and Ethernet

10/100 Base-T/TX

Bluetooth®model: Built-in USB 2.0 Full-speed, Bluetooth

3.0 (EDR supported), and Ethernet

(TM-m30)

Wi-Fi model: Built-in USB 2.0 Full-speed,

802.11b/g/n (2.4 GHz), and Ethernet

1 Roll paper cover

2 Panel LED

3NFCtag

4 Cover open lever

5 Feed button

6 Power switch

7 Autocutter adjustment knob (TM-m10 only)

8 Status sheet button

Option Model Part number

External buzzer unit OT-BZ20 C32C890634

TM-m10 and TM-m30 POS Receipt Printer - 3

Media

Paper type: thermal roll paper

Paper width: TM-m10:

58 mm: 57.5 ± 0.5 mm (2.26 ± 0.02")

TM-m30:

58 mm: 57.5 ± 0.5 mm (2.26 ± 0.02")

80 mm: 79.5 ± 0.5 mm (3.13 ± 0.02")

Max. diameter: TM-m10:

60.0 mm (2.36") outside maximum

18.0 mm (0.71") outer core minimum

TM-m30:

83.0 mm (3.27") outside maximum

18.0 mm (0.71") outer core minimum

Specified paper:

TM-m10:

TM-m30:

Reliability

Printer mechanism: 15 million lines (printing and paper feed)

Thermal head: 100 million pulses, 100 km

MTBF: 360,000 hours

MCBF: 60 million lines

Autocutter: TM-m10: 1 million cuts

TM-m30: 1.5 million cuts

Electrical

Operating voltage: DC 24V ± 7%

Power consumption:

TM-m10:

15.9 W (AC 115V/60 Hz) (operating)

0.34 W (AC 115V/60 Hz) (standby)

TM-m30:

26.6 W (AC 115V/60 Hz) (operating)

0.41 W (AC 115V/60 Hz) (standby)

Current consumption:

1.5 A (operating)

Approximately 0.1 A (standby)

Safety

Electromagnetic interference:

USA: FCC Class A

Canada: CAN ICES-3 (A)/NMB-3 (A)

Environmental

Operating temperature range:

Temperature: 41 to 113°F (5 to 45°C)

Humidity: 10 to 90% RH (except for paper)

Storage temperature range:

Temperature: -4 to 140°F (-20 to 60°C)

Humidity: 10 to 90% RH (except for paper)

Operating noise: approximately 55 dB

Dimensions

TM-m10

Dimensions

(H × W × D): 4 × 4 × 4 inches

(102 × 102 × 102 mm)

Weight: approx. 1.98 lb (0.9 kg)

TM-m30

Dimensions

(H × W × D): 5 × 5 × 5 inches

(127 × 127 × 127 mm)

Weight: approx. 2.87 lb (1.3 kg)

Paper type number Manufacturer

KT55FA, KT48FA Koehler Paper Group

AF50KS-E Jujo Thermal Ltd.

F5041(55) Mitsubishi HiTec Paper

Paper type number Manufacturer

KT55FA, KT48FA Koehler Paper Group

AF50KS-E Jujo Thermal Ltd.

F5041(55), F5041(48) Mitsubishi HiTec Paper

4 - TM-m10 and TM-m30 POS Receipt Printer

Control Panel

LEDs

(Power)

On when power is on.

Flashing when printer is powering off; when updating

firmware; when the Ethernet interface is starting up.

Error

On when the printer is offline (paper out, power-on

initialization, paper cover open) or other recoverable error.

Flashing if there is an unrecoverable error.

Turn the printer off for a few seconds, then turn the printer

back on. If the LED is still blinking, contact a dealer or

qualified service person.

Paper

On when there is no paper in the printer.

Flashing when waiting for the self-test or a macro execution;

when printing the status sheet; when the firmware is being

updated.

Buttons

Power

Press this button to turn the power on or off. To turn the

power off, hold the button for more than two seconds.

Feed

Press this button to advance the paper one line. Hold the

button down to advance the paper.

Status sheet

Press this button to print an interface status sheet or initialize

interface settings.

Printing a Status Sheet

Follow the steps below to print a status sheet on roll paper.

Using the status sheet button

1. Make sure the printer is on and the roll paper cover is shut.

2. Remove the bottom cover if necessary.

3. Press and hold the status sheet button for at least 3 seconds.

The printer prints its status.

Using the Feed button

1. Make sure the printer is on and the roll paper cover is open.

2. Press and hold the Feed button for at least 3 seconds, then

close the roll paper cover. The printer prints its status.

Additional Information

The Epson®support site has more information about the

TM-m10 and TM-m30:

www.epson.com/support

EPSON is a registered trademark and EPSON Exceed Your Vision is a

registered logomark of Seiko Epson Corporation.

General Notice: Other product names used herein are for identification

purposes only and may be trademarks of their respective owners. Epson

disclaims any and all rights in those marks.

This information is subject to change without notice.

CPD-50291R1

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