Epson J9100 - TM Two-color Inkjet Printer User manual

TM-J9000/J9100

User’s Manual

405074700

ii TM-J9000/J9100 User’s Manual

English

transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or

otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is

assumed with respect to the use of the information contained herein. While every precaution has been

taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or

omissions. Neither is any liability assumed for damages resulting from the use of the information

contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or

third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result

of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to

this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s

operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of

any options or any consumable products other than those designated as Original EPSON Products or

EPSON Approved Products by Seiko Epson Corporation.

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.

NOTICE: The contents of this manual are subject to change without notice.

DIP Switch Tables

DIP switch 1

SW Function On Off

1-1 Internal use — Fixed to Off

1-2 Reserved — Fixed to Off

1-3 Reserved — Fixed to Off

1-4 Reserved — Fixed to Off

Function USB connector side UB series connector side

Interface selection USB available UB series available

DIP

TM-J9000/J9100 1

EMC and Safety Standards Applied

Product Name: TM-J9000/9100

Model Name M198A

The following standards are applied only to the

printers that are so labeled. (EMC is measured

using SEIKO EPSON’s AC adapter PS-180.)

Europe: CE marking:

Safety: TÜV (EN60950)

North America: EMI: FCC/ICES-003 Class A

Safety: UL 60950/CSA C22.2

No. 60950

Oceania: EMC: AS/NZS 3548/CISPR 22

Class A

WARNING

The connection of a non-shielded printer interface

cable to this printer will invalidate the EMC

standards of this device.

You are cautioned that changes or modifications

not expressly approved by Seiko Epson

Corporation could void your authority to operate

the equipment.

CE Marking

The printer conforms to the following Directives

and Norms:

Directive 89/336/EEC EN 55022 Class A

EN 55024

IEC 61000-4-2

IEC 61000-4-3

IEC 61000-4-4

IEC 61000-4-5

IEC 61000-4-6

IEC 61000-4-8

IEC 61000-4-11

FCC Compliance Statement For

American Users

This equipment has been tested and found to

comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference when the equipment

is operated in a commercial environment.

This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and

used in accordance with the instruction manual,

may cause harmful interference to radio

communications.

Operation of this equipment in a residential area is

likely to cause harmful interference, in which case

the user will be required to correct the interference

at his own expense.

FOR CANADIAN USERS

This Class A digital apparatus complies with

Canadian ICES-003.

Cet appareil numérique de la classe A est

conforme à la norme NMB-003 du Canada.

2TM-J9000/J9100

Important Safety Information

This section presents important information intended to ensure safe and

effective use of this product. Read this section carefully and store it in an

accessible location.

Key to Symbols

The symbols in this manual are identified by their level of importance, as

defined below. Read the following carefully before handling the product.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or damage to

your equipment.

Safety Precautions

WARNING:

Shut down your equipment immediately if it produces smoke, a strange

odor, or unusual noise. Continued use may lead to fire. Immediately unplug

the equipment and contact your dealer or a Seiko Epson service center for

advice.

Never attempt to repair this product yourself. Improper repair work can be

dangerous.

Never disassemble or modify this product. Tampering with this product may

result in injury or fire.

Be sure to use the specified power source. Connection to an improper

power source may cause fire.

Do not allow foreign matter to fall into the equipment. Penetration by

foreign objects may lead to fire.

If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and

contact your dealer or a Seiko Epson service center for advice.

Seiko Epson recommends using the designated EPSON AC adapter

(PS-180) for the printer.

TM-J9000/J9100 3

English

CAUTION:

Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. Product

may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive

humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on

this product. Equipment may fall or collapse, causing breakage and

possible injury.

To ensure safety, unplug this product before leaving it unused for an

extended period.

Before moving the product, unplug it and unplug all cables connected to

it.

If ink leaks out of the printer, wipe up the ink with a cloth or similar material

immediately and contact your dealer or a Seiko Epson service center for

advice.

Notes on Usage

❏When using the printer, do not open the covers.

❏Protect the printer from impact.

❏Do not apply excessive force to the printer case.

❏Do not place food or beverages such as coffee on the printer case.

Notes on Installation

❏Be sure that the printer is installed horizontally.

❏Do not install the printer in a dusty place.

❏Install the printer away from magnetic devices.

❏Cables or other foreign objects must not be caught on the printer.

❏Because cards are ejected toward the back of the printer, allow at least

60 mm {2.36} behind the printer when installing it.

Notes on Transportation

1. Remove the ink cartridge before transporting the printer. After

transportation, install a new ink cartridge.

2. Keep the printer upright and horizontal during transportion.

3. Be sure not to ship ink cartridges that have been removed from the

packing. Ink may leak.

4TM-J9000/J9100

English

Purpose of This Manual

This manual describes basic operations for operators of the single color

(black ink) TM-J9000 printer, and the two color (black and red/green/

blue) TM-J9100 printer to enable safe and correct use of the printer.

Part Names

Note:

DIP Switch 2 is intended for switching the interface. Do not change the position

of the DIP switch 2 except when changing the interface.

Hooking the USB cable on the locking wire saddle prevents the cable from

falling off.

Unpacking

The following items are included for the standard specification printer. If

any item is damaged, contact your dealer.

❏Printer ❏Roll paper

❏Ink cartridge ❏User’s Manual (this manual)

❏Power switch cover ❏Feeder guide

❏Instruction sheet ❏Ink cartridge manual

❏Pocket (only for the ASF model)

Scanner

Control panel

Power switch

Card entrance

Roll paper section

Cartridge cover tab Validation section

Roll paper cover

open button

Power supply connector USB connector DIP switch 2

Locking wire saddle

TM-J9000/J9100 5

English

Attaching the Feeder Guide

Feeding paper using the included feeder guide allows you to insert a

check straight. Also, the auto sheet feeder (ASF) model printers can feed

up to 25 checks without manual feeding.

Follow these steps to attach the feeder guide.

1. Hold the edge of the feeder guide carefully.

2. Insert the dowels of the feeder guide into the holes on the feeder

guide; then move it down until it stops in place.

Attaching the Pocket (only for the ASF model)

A pocket is provided with each auto sheet feeder (ASF) model printer.

Follow the steps shown below to attach the pocket.

1. Push down the pocket cover on the left of the printer, and remove it.

Note:

To attach the cover again, insert the cover while pushing it up.

➀

➁

Dowel of the feeder guide

6TM-J9000/J9100

English

2. Make sure that the ejection lever is open. If it is closed, open it.

Note:

Be careful not to hurt your fingers on the lever edge.

3. Position the pocket as shown in the picture below, and push it into the

printer until it clicks in place.

4. Unfold the stopper of the pocket as shown in the following picture.

The ejection lever is open. The ejection lever is closed.

Insert the hooks on the four corners of the

pocket into the holes indicated with the

circles, and move the pocket into place.

➁

➀

Stopper

TM-J9000/J9100 7

English

Note:

To remove the pocket, place the printer vertically as shown in the picture below;

then while pushing up the lever on the bottom of the pocket, slightly push the

pocket backward, and then pull it up.

Control Panel (LEDs and Buttons)

POWER LED

❏Comes on when the printer power is on.

❏Flashes during cleaning and other operations, such as power-on and

power-off.

Note:

Never open a cover or turn off the printer while the POWER LED is flashing.

ERROR LED

❏Comes on when the printer is off line (and when the roll paper is out,

or the printer cover is open.)

❏Flashes when an error occurs. (See the “Troubleshooting” (on page 19

of this manual) for more information.)

➀

➁

Push up the lever.

POWER LED POWER LED

ERROR LED

INK LED (Black)

PAPER OUT LED

VALIDATION/

FEEDER LED

ID LED

(Unused)

ERROR LED

INK LED (Black)

PAPER OUT LED

VALIDATION/

FEEDER LED

ID LED

INK LED (Color)

(TM-J9100) Two color model (TM-J9000) Single color model

8TM-J9000/J9100

English

INK OUT LED

❏Flashes when the ink is almost out. (You can continue printing.)

❏Comes on when no ink cartridge is installed or the ink is out. (The

printer goes off line, and the ERROR LED comes on.)

Note:

The TM-J9000 has an INK OUT LED for BLACK only, whereas the TM-J9100

has LEDs for both BLACK and COLOR.

PAPER OUT LED

Comes on when the roll paper is out or almost out.

VALIDATION/FEEDER LED

❏Comes on when the printer is ready to process checks.

❏Flashes when the printer is waiting for check insertion or removal.

ID CARD LED

❏Comes on when the printer is ready to process ID cards.

❏Flashes when the printer is waiting for card insertion or removal.

CLEANING Button

When printing becomes faint or uneven, press this button for more than

three seconds. The printing section inside the printer will be cleaned

automatically, and the printing will be back to normal.

Note:

Press this button for more than three seconds only when the INK OUT LED is

not lit or flashing.

Pressing the CLEANING button unecessarily leads to a waste of ink.

FEED Button

Press this button to feed the roll paper.

Power Switch and Power Switch Cover

Press the power switch to turn on or off the printer.

Note:

Never open a cover or turn off the printer while the POWER LED is flashing.

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