Epson ColorWorks C3500 User manual

RENTAL EQUIPMENT SETUP GUIDE

Setup Video Guide:

Scan this QR code

with your phone

camera for video.

Contact our Support Team:

www.choose2rent.com/help

+1 (800) 622-6484 Ext. 3 (USA)

+49 40 226 360 - 590 (Europe)

Epson C3500

Shipment Content:

1 x Printer

1 x Ethernet Cable

1 x USB cable

1 x Power Adapter (2 parts)

1 x Maintenance Box

1 x Cleaning Kit

Quick Setup:

1. Connect the Power Adapter to the Power

Cable and the other end to the printer.

2. Option A: (Network) Plug in an Ethernet

Cable from the router’s LAN port into

the ethernet port behind the printer. Careful

not to insert the cable into the USB port.

3. Option B: (Direct) Plug the USB-B cable

into back of printer and the USB-A end into

the computer USB port. Driver compatible only

with Windows computers.

4. Push the Power Button by the top left

corner. The printer will take 20sec to 5min to

boot up and the LCD screen will display

“Ready”.

5. Installing Ink cartridges, the printer comes

with Ink installed. Follow these steps to

replace empty Ink cartridges. Only while printer

is not being used and in “ready” state.

a. Open the front right panel of the printer.

Do not

send any commands or turn off the

printer.

b. Push-release the empty cartridge softly to

release it from the printer then pull it out.

c. Shake the new Ink cartridge a few times

before removing it from its packaging.

Do not touch the IC chip in the cartridge.

d. Insert the cartridge into the designated slot.

(KCMY) Push to secure. Close the ink door.

The printer will proceed to run the ink.

RENTAL EQUIPMENT SETUP GUIDE

Setup Video Guide:

Scan this QR code

with your phone

camera for video.

Contact our Support Team:

www.choose2rent.com/help

+1 (800) 622-6484 Ext. 3 (USA)

+49 40 226 360 - 590 (Europe)

Epson C3500

6. Installing Media

You must set the PC printer driver

settings to your

badge specifications before the next steps.

a. For Fanfold Badge Stock, lift the back lid of

the printer (and if needed lift the blue lever to

adjust for the media with.) See next

page.

b. Making sure the orientation is correct. e.g., Black

timing mark facing down, leading first with arrows

facing towards the printer. Carefully feed the

badge stock into the back of the printer until it

comes to a stop and then printer pulls it

through. Do Not push the badge stock too hard.

a. For Roll Badge Stock, open the front

door by pulling the dark grey latch.

Now remove the “Paper Feed Guide” a

shown below. (clear grey plastic piece)

b. Lift the blue latch on the inside of

the printer (left side) and adjust the

width of the Roll Guide.

c. Insert the Roll to have it feed paper over

its top, not the bottom. Pull some badge

stock out and push the blue latch down to

lock it in place.

d. Close the front panel leaving a bit of paper

sticking out to begin auto calibration.

RENTAL EQUIPMENT SETUP GUIDE

Setup Video Guide:

Scan this QR code

with your phone

camera for video.

Contact our Support Team:

www.choose2rent.com/help

+1 (800) 622-6484 Ext. 3 (USA)

+49 40 226 360 - 590 (Europe)

Epson C3500

7. Install the Dispense Tray beneath the

media dispenser and snap the left &

right notches into the setting.

8. Adjust the Dispense Tray length by

pulling out the dark grey lever on the

right of the Dispense Tray. Once in the

desired length push the lever back in.

Please DO NOT Return the printer without INK cartridges

installed to avoid physical damages to the unit. INK

Cartridges should be always inside the printer.

RENTAL EQUIPMENT SETUP GUIDE

Setup Video Guide:

Scan this QR code

with your phone

camera for video.

Contact our Support Team:

www.choose2rent.com/help

+1 (800) 622-6484 Ext. 3 (USA)

+49 40 226 360 - 590 (Europe)

Epson C3500

Troubleshooting:

What if…

…the Status light blinks Orange, and the display shows a Paper Out Message.

The Printer has run out of badge stock, please follow the steps above to reload more badge

stock.

…the Status light blinks Orange, and the display shows a Media Box Full message?

The Media Box needs to be replaced. This can be easily done by opening the thin, tall doo

on the left side of the printer. Pull out the full Media Box and insert the new one in the

same manner.

…the Status light is Yellow but the INK light is Orange?

One or more of the INK cartridges is low on INK, it is usually marked with an ! in the

printer’s display. You can still get a few more prints before replacing it as shown in the first

page of the guide.

…the Status light is blinking Orange and the INK light is also Orange?

One or more of the INK cartridges is completely empty and needs to be replaced as shown

in the first page of the guide.

…I need an IP address to connect to my printer?

With the printer already fully set-up, connected to the network via Ethernet and with badge

stock installed correctly. Find a very small button in the back of the printer between the

USB & Ethernet Ports. Push and hold the button for 3 seconds to print a status page with

the IP address.

…the badges are painting misaligned?

Make sure to adjust the back paper guides by lifting the blue level and closing the guides to

the paper with. Align the paper evenly with the printer. Next, push feed once to get one

badge out and adjust the front guides by pushing down the middle latch on the feed lip.

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