Epson AcuLaser M4000 Series Quick reference guide

Laser Printer

Paper Jam Guide When the LCD panel displays the Paper Jam XXX error message, choose the appropriate

description to clear the jammed paper.

For more information, see the Online User’s Guide.

wWarnings must be followed carefully to avoid bodily injure.

Notes contain information and useful tips on the operation of your printer.

Paper Jam MP A, Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A (All paper cassettes and Cover A)

If one or more optional paper cassette units

are installed, repeat steps 1 and 2 to pull out

all paper cassettes.

Note:

Confirm that the jammed paper is not still deep inside

the printer.

If you have optional cassette units installed,

reinsert all the cassettes.

Paper Jam A (Cover A)

Note:

When the optional Stacker is installed, raise the

stacker first, then open cover A.

Note:

Place the cartridge on a clean, flat surface.

Note:

When jammed paper cannot be removed easily, turn

the roller to take tension off the paper, then pull it

straight out.

Note:

Insert the cartridge with the arrow mark on the top

of the imaging cartridge facing toward cover A.

Note:

If the jammed paper is not found at cover A, open the

MP tray and standard paper cassette to confirm

there is no remaining jammed paper. See “Paper Jam

MP A, Paper Jam C1 A, Paper Jam C2 A, Paper Jam

C3 A (All paper cassettes and Cover A).”

Paper Jam A B (Cover A or B)

Note:

When the optional Stacker is installed,

lift up the tray of the Stacker and then

open cover A.

Note:

Place the cartridge on a clean, flat

surface.

Note:

When jammed paper cannot be

removed easily, turn the roller to take

tension off the paper, then pull it

straight out.

Note:

When the optional Duplex Unit is

installed, open the Duplex Unit’s

cover before opening cover B.

wWarning:

Unless specifically instructed in this

guide, be careful not to touch the

fuser, which is marked CAUTION

HIGH TEMPERATURE, or the

surrounding areas. If the printer has

been in use, the fuser and the

surrounding areas may be very hot.

If you must touch one of these areas,

turn off the printer and wait 30

minutes to allow the heat to subside

before doing so.

wWarning:

Be careful not to touch the rollers in

the fuser unit, they may be very hot.

Note:

When the optional Duplex Unit is

installed, close the Duplex Unit’s

cover after closing cover B.

NPD3343-00

Paper Jam DM

(Duplex Unit cover) Paper Jam STK

Note:

❏If paper is torn, be sure to remove

all torn parts.

❏Whenyoucannotremovejammed

paper by this procedure, open

cover A or cover B and remove the

jammed paper as described in

“Paper Jam A B (Cover A or B).”

Note:

When the error is not cleared after

doing the procedure above, remove the

Duplex Unit from the printer and

check if the paper jam occurs at the

opening on the lower part of the

printer’s rear.

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