Epson AcuLaser C8500 User manual

Color Laser Printer

4012465 Rev.0

Cover-F DIC F43 4012465 Rev.0

Cover-F BK

4012465-00

F04

You can hang this guide on the printer

using the hook provided.

Quick Reference

LProof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

R4C4960 Quick Reference

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A5 size QUICK.FM

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Replacing Consumable Products

You need to replace the following consumable products

when a notice message is displayed on the LCD panel

or the window of the EPSON Status Monitor 3 utility

Replacing a toner cartridge

Follow these steps to replace a toner cartridge:

1. Confirm the color of the toner cartridge that needs

to be replaced by checking the LCD panel.

2. Open the front cover.

3. Check the color of the toner cartridge that appears

in the cartridge installment window.

If you see the color that you need to replace, go to

step 5.

If you see a different color, go to the next step.

Toner Cartridge (Black) S050038

Toner Cartridge (Yellow) S050039

Toner Cartridge (Magenta) S050040

Toner Cartridge (Cyan) S050041

Photoconductor Unit

(includes the waste toner

collector)

S051073

Waste Toner Collector S050020

R4C4960 Quick Reference

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Proof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

4. Push up the switch located on the top left, then

release it. Turn the upper knob located just above

the cartridge installation window clockwise until it

stops. The switch automatically drops down to the

lower positionand the next toner cartridge appears

in the installation window. Repeat this step until

you see the color that you need to replace.

Note:

If the knob cannot be moved, first check that the switch

is in the upper position. Do not turn the knob by force.

5. Turn the toner cartridge knob 90 degrees

counterclockwise so that the

Nsymbol on the knob

is in the release position shown below. By turning

the knob, the toner cartridge protrudes slightly.

6. Pull the toner cartridge out of the slot.

7. Takethe new toner cartridge outof itspackage, and

gently shake it from side to side and front to back

to distribute the toner evenly.

8. Hold the toner cartridge as shown below, and

insert it all the way into the slot until it stops.

LProof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

R4C4960 Quick Reference

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9. Turn the toner cartridge knob 90 degrees clockwise

so that the

Nsymbol on the knob is in the position

shown below. By turning the knob, the cartridge is

pressed into the slot and installed completely.

cCaution:

Be sure to turn the knob all the way to the locked

position. Otherwise, you may have toner

problems or leakage.

10. If you need to replace another toner cartridge,

repeat steps 3 to 9.

11. Close the front cover.

Replacing the photoconductor unit

When you purchase a photoconductor unit, it always

comes with a waste toner collector because it usually

needs replacement at the same time as the

photoconductor unit. However, the waste toner

collector is also sold individually as you may need to

replace it separately depending on use.

Follow these steps to replace the photoconductor unit:

1. Turn off the printer.

2. Open the front cover.

3. Turn the large lever 90 degrees counterclockwise.

4. Turn the small lever to the right.

5. Pull the photoconductor unit about 20 cm out of the

printer.

6. Hold the handle at the top of the photoconductor

unit and gently pull it all the way out.

R4C4960 Quick Reference

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Proof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

7. Take the new photoconductor unit out of its

package and unwrap the protective sheet while

holding the handle as shown below.

8. Holding the photoconductor unit by its handle,

place the unit on the guide rails and push it all the

way into the printer.

9. Turn the small lever to the left.

10. Turn the large lever 90 degrees clockwise.

11. Close the front cover.

Replacing the waste toner collector

The waste toner collector is sold as part of the

photoconductor unit because it usually needs

replacement at the same time as the photoconductor

unit. However, the waste toner collector is also sold

individually as sometimes you may need to replace the

waste toner collector separately depending on use.

Follow these steps to replace the waste toner collector:

1. Open the front cover.

2. Hold the handle of the waste toner collector and

push the tab down to release the lock.

LProof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

R4C4960 Quick Reference

Rev.C

A5 size QUICK.FM

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3. Pull out the waste toner collector.

4. Take the new waste toner collector out of its

package.

5. Insert the new waste toner collector firmly into the

slot until the tab clicks into place.

6. Close the front cover.

Clearing Jammed Paper

When paper is jammed in the printer, the printer’s LCD

panel and the EPSON Status Monitor 3 utility provide

alert messages.

Error messages for paper jams

If the following messages appears on the LCD panel,

you must clear all jammed paper.

R4C4960 Quick Reference

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Proof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

Jam xxxx

The location where the paper jam occurred is displayed

at xxxx. xxxx represents an alphabet that indicates the

location of the paper jam. Use the illustrations below as

a guide for the printer parts represented by alphabets.

If a paper jam occurs at two or more locations

simultaneously, the corresponding multiple locations

are displayed.

Large Capacity Paper

Unit cover (cover E)

MP tray

paper cassette

cover (cover D)

aper pa

unit (unit c)

Standard

and

optional

lower

cassettes

Duplex

Unit’s main

unit (unit G)

fuser unit

(unit B) Duplex Unit’s

inverter cover (unit F)

cover

(cover A)

Jam A Paper is jammed inside the output path cover

(cover A).

Jam B Paper is jammed inside the fuser unit (unit B).

Jam C Paper is jammed inside the paper path unit

(unit C).

Jam D Paper is jammed inside the paper cassette

cover on the right side of the printer (cover D).

If you cannot find any jammed paper in this

cover, check the optional Duplex Unit’s

inverter cover (cover F), then its main unit

(unit G).

Jam E Paper is jammed at the side cover of the

optional Large Capacity Paper Unit (cover E).

Jam F Paper is jammed at the optional Duplex Unit’s

inverter cover (cover F).

If you cannot find any jammed paper in this

cover, check the paper cassette cover (cover D),

then optional Duplex Unit’s main unit (unit G).

Jam G Paper is jammed inside the optional Duplex

Unit’s main unit (unit G).

Be sure to check if the jammed paper is not in

the paper cassette cover (cover D) or the

Duplex Unit’s inverter cover (cover F) before

checking the main unit of the Duplex Unit.

LProof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

R4C4960 Quick Reference

Rev.C

A5 size QUICK.FM

5/24/01 Pass 0

Clearing the lower cassette

Follow these steps to clear paper jams in the lower

cassettes. The illustrations show the standard lower

cassette.

1. Pull the lower cassette out slowly until it stops. Be

careful not to tear the jammed paper.

2. Remove any jammed or crumpled paper.

Note:

If paper is torn, be sure to remove all torn pieces.

3. Remove the stack of paper from the cassette.

4. Tap the stack of paper on a flat surface to even out

the edges, then reinsert it into the lower cassette. Be

sure the paper is evenly aligned and the top of the

stack is below the metal retaining clip and the

maximum paper mark.

5. Push the lower cassette back into the printer.

When the paper jam is cleared completely and the lower

cassette is pushed back into the printer, the jammed

page’s print data is automatically reprinted.

Clearing the MP tray

Follow these steps to clear paper jams at the MP tray:

1. Pull the jammed paper out gently.

cCaution:

If the jammed paper is visible deep inside the MP

tray, do not pull the paper by force. Pull out the

paper path unit to remove the jammed paper.

R4C4960 Quick Reference

Rev.C

A5 size QUICK.FM

5/24/01 Pass 0

Proof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

2. Remove and tap the remaining paper stack on a flat

surface to even out the edges before reloading it

into the MP tray.

Clearing the output path cover (Jam A)

When there is paper jammed at the output path cover,

the LCD panel displays the Jam A error message.

Follow these steps to clear paper jams in the output path

cover:

1. Open the output path cover on the left side of the

printer.

2. Remove any jammed paper gently with both

hands. Be careful not to tear the jammed paper.

Note:

❏Always try to remove jammed paper with both

hands to avoid tearing it.

❏If paper is torn, be sure to remove all torn pieces.

3. Close the output path cover.

When the paper jam is cleared completely and the

output path cover (cover A) is closed, the jammed

page’s print data is automatically reprinted.

Clearing the fuser unit (Jam B)

When there is paper jammed at the fuser unit, the LCD

panel displays the Jam B error message.

Follow these steps to clear paper jams in the fuser unit:

1. Pull the fuser unit out gently until it stops. Be

careful not to tear the jammed paper.

wWarning:

Do not insert your hand deep into the fuser unit

(unit B) as some components are sharp and may

cause injury.

LProof Sign-off:

ABE S. Takahashi E.Otera_______

E. Otera _______

ABE G.Kok _______

R4C4960 Quick Reference

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A5 size QUICK.FM

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1010

2. Pull the lever up to release the paper path.

wWarning:

Do not touch the fuser, which is marked

CAUTION! HIGH TEMPERATURE, or the

surrounding areas. If the printer has been in

use, the fuser and the surrounding areas may be

very hot.

3. Turn the knob in the fuser unit to eject the jammed

paper.

4. Gently remove the jammed paper with both hands.

Be careful not to tear the jammed paper.

Note:

❏Be sure to remove the jammed paper by pulling it

upward.

❏If paper is torn, be sure to remove all torn pieces.

5. Push the fuser unit back into the printer firmly.

When the paper jam is cleared completely and the fuser

unit (unit B) is pushed back into the printer, the jammed

page’s print data is automatically reprinted.

Clearing the paper path unit (Jam C)

When there is paper jammed at the paper path unit, the

LCD panel displays the Jam C error message.

Follow these steps to clear paper jams in the paper path

unit:

1. Pull the paper path unit out until it stops.

2. Lift the cover inside the paper path unit by its

handle.

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