Entrust Datacard CR825 Series User manual

User’s Guide
Entrust Datacard™ CR825™ Instant Issuance System
Entrust Datacard™ CE875™ Instant Issuance System
July 2018
Part No. 527750-001, Rev. D

ii
Notice
Please do not attempt to operate or repair thisequipment without adequate training.
Any use, operation or repair you perform that is not in accordance with the information
contained in this documentation is at your own risk.
Trademark Acknowledgments
Datacard is a registered trademark and service mark of Entrust Datacard Corporationin
the United States and other countries.
Entrust is a registered trademark and service mark in the United States and other
countries.
MasterCard is a registered trademark of MasterCard International Incorporated.
Visa is a registered trademark of Visa International Service Association.
All other product names are the property of their respective owners.
Proprietary Notice
The design and information contained in these materials are protected by US and
international copyright laws.
AlldrawingsandinformationhereinarethepropertyofEntrustDatacardCorporation.All
unauthorized use and reproduction is prohibited.
Entrust Datacard
1187 Park Place
Shakopee, MN 55379
Phone: 952-933-1223
Fax: 952-933-7971
www.entrustdatacard.com
Copyright © 2016–2018 Entrust Datacard Corporation. All rights reserved.

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Compliance Statements
Liability
TheWARNINGandCAUTIONlabels havebeenplaced ontheequipmentforyoursafety.Pleasedo
not attempt to operate or repair this equipment without adequate training. Anyuse, operation,
or repair in contravention of this document is at your own risk.
Safety
The following basic safety tips are given to ensure safe installation, operation, and maintenance
of Entrust Datacard™ equipment.
• Connect equipment to a grounded power source. Do not defeat or bypass the ground lead.
• Placetheequipmenton a stablesurface(table) and ensurefloorsin the work areaare dry and
non-slip.
• Knowthelocationofequipmentbranchcircuitinterruptersorcircuitbreakersandhowtoturn
them on and off in case of emergency.
• Know the location of fire extinguishers and how to use them. ABC type extinguishers may be
used on electrical fires.
• Know local procedures for first aid and emergency assistance at the customer facility.
• Use adequate lighting at the equipmentlocation.
• Maintain the recommended temperature and humidity range in the equipment area.

iv
Regulatory Compliance
EMC Compliance Notice
To ensure compliance of the model RX10 retransfer printer to the radiated emissions
requirements forclass“A” InformationTechnologyEquipment,besuretouse ashielded Ethernet
cable when connecting to your network
Notice for USA (FCC Notice)
This equipment has been tested and found to comply with the limits for Class A computing
devices, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If this
equipment is not installed and used in accordance with this instruction manual, it may cause
harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense. Changes or modifications not expressly approved bythe party
responsible for compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Notice for Canada
Industry Canada
This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set
out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables auxappareilsnumériques de laclasse A prescritesdansleRèglementsurle brouillage
radioélectrique édicté par le ministère des Communications du Canada.
RSS-Gen, Issue 3, December 2010, Section 7.1.3 User Manual Notice
This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject
to the following two conditions: 1) this device may not cause interference, and 2) this device
must accept any interference, including interference that may cause undesired operation of the
device.
Cet appareil est conforme avec Industrie Canada RSS standard exemptes de licence(s). Son
fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif ne peut causer des
interférences, et 2) cet appareil doit accepter toute interférence, y compris les interférences qui
peuvent causerun mauvais fonctionnement du dispositif.

v
Notice for Europe
The EU Declaration of Conformity can be found on EntrustDatacard.com under product
compliance.
WARNING: This is a class A product. This equipment is compliant with class A of either CISPR32 or
CISPR22. In a domestic/residential environment this equipmentmay cause radio interference,in
which case the user may be required to take adequate measures.
WEEE: The model RX10 retransfer printer uses a lithium coin cell battery. Refer to the service
manual for battery removal instructions.
Simplified EU Declaration of Conformity
Entrust Datacard Corporation declares that the following radio equipment: MXD, MX6000,
MX6100, PB6500, MX2000, MX2100, SP55k, SP35, SP55, CP40, CP60, CP80, SP75, FP65, SR200,
SR300, PX10, PX30, EX30, MPR3800, CR500f, MX1100, RX10, and PB1000 is in compliance with
the Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following Internet address,
https://www.datacard.com/productcompliance.
Intentional Radiator Information
EMC Compliance Notice:
For model RX10/Multi-hopper configurations, to ensure compliance with Conducted Immunity
standard EN61000-4-6, use USB cables no longer than three meters in length.
Description/Model Number FCC ID Frequency Effective Radiated
Power (ERP) mW
PX10 Supplies RFID GDI-Q20010 13.56MHz 9.16E-06
PX30 Supplies RFID GDI-Q30030 13.56MHz 9.16E-06
Central Issuance Supplies
RFID GDI-SID004 13.56MHz 1.96E-07
LX30, RX10 Supplies RFID GDI-506241001 13.56MHz 3.03E-05
EX30 Supplies RFID GDI-Q30130 13.56MHz 9.16E-06
FP65 Supplies RFID GDI-Q10055 13.56MHz 3.65E-05
Central Issuance Smartcard
Coupler GDI-50543001 13.56MHz 1.45E-05

vi
Notice for Australia
Thisisa Class A product.In a domesticenvironmentthis productmaycauseradiointerference,in
which case the user may be required to take adequate measures.
Notice for China (Simplified Chinese)
警告
此为A级产品,在生活环境中,
该产品可能会造成无线电干扰。
在这种情况下,可能需要用户
对干扰采取切实可行的措施。
Notice for Taiwan (Traditional Chinese)
Notice for Japan
Japanese Voluntary Control Council for Interference (VCCI) class A statement
Korea Communications Commission (KCC) statement

vii
California Proposition 65 Compliance
WARNING: This product contains chemicals, including lead, known to the State of California to
cause cancer, and birth defects or other reproductive harm. Wash hands after handling.
WARNING: This product can expose you to chemicals including Di(2-ethylhexyl)phthalate
(DEHP), whichis known to the Stateof California to cause cancer, and Di(2-ethylhexyl)phthalate
(DEHP) and Butyl benzyl phthalate (BBP), which are known to the State of California to cause
birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
and www.datacard.com/CalifPropWarning.
California Lithium Perchlorate Warning
Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/
perchlorate.
This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33: Best
Management Practices for Perchlorate Materials. This product/part includes a battery that
contains Perchlorate material.
Battery Precaution
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
ATTENTION: Risque d’explosion si labatterie est remplacée par un type de batterie incorrect.
Jetez les piles usagées selon les instructions.

viii

ix
Revision Log
CR825 and CE875 Instant Issuance System User’s Guide
Revision Date Description of Changes
01 May 2016 Beta release of this document.
A November 2016 First release of this document.
B August 2017 Added new cleaning procedures and multi-hopper support.
C September 2017 Updated multi-hopper information.
D July 2018 Added modular singlehopper support and general updates.

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