En-Vision America ScripTalk 220-SN User manual
ScripTalk® Printer
User’s Manual
Model 220-SN™
User’s Manual No. 220-SN-001 v1.6
© En-Vision America, Inc.
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FORWARD
This manual provides installation and operation information for the 220-
SN series printers, manufactured by En-Vision America, Inc.
COPYRIGHTS
This document contains information proprietary to En-Vision America,
Inc.. This document and the information contained within is copyrighted
En-Vision America, Inc. and may not be duplicated in full or in part by
any person without written approval from En-Vision America, Inc. While
every effort has been made to keep the information contained within
current and accurate as of the date of publication, no guarantee is given
or implied that the document is error free or that it is accurate with
regard to any specification. En-Vision America, Inc. reserves the right to
make changes, for the purpose of product improvement, at any time.
TRADEMARKS
220-SN is a service mark of En-Vision America, Inc. Windows and MS-
DOS are registered trademarks of Microsoft Corp. All other marks are
trademarks or registered trademarks of their respective holders.
REPAIR
Before returning any equipment to En-Vision America for warranty or
out-of-warranty repair, contact ScripTalk Printer Technical Support for
troubleshooting assistance.
Phone: 800-890-1180
Email: support@envisionamerica.com
En-Vision America, Inc.
825 4th Street West, Palmetto, FL 34221
www.envisionamerica.com
©Copyright 2017 En-Vision America, Inc.
All rights reserved.
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PRECAUTIONS FOR LOCATION AND ENVIRONMENT
Be sure the surface the 220-SN printer is sitting on and the environment
around it satisfy the following characteristics for reliable and safe
operation.
Place the printer on a surface that is flat, level, and free from
vibration
Avoid environments with high temperature and humidity, and
ones where rapid changes to temperature and humidity are
possible
Avoid locations where the printer may be exposed to water, oil,
dust, or direct sunlight
Failure to adhere to the recommendations listed above may result in a
shortened life span for the printer.
POWER SUPPLY
To avoid the risk of malfunction, follow these guidelines for supplying
power to the printer:
Use only the power supply included with the 220-SN printer
(Output: 19V, 2.7A)
Plug the power supply into a grounded power outlet
Avoid plugging the power supply into an outlet shared by or
near a heater, refrigerator, or other large appliance that draws a
large amount of power
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TABLE OF CONTENTS
1 - INTRODUCTION………………………………………………………………………………..1
1.1 –FEATURES OF THE PRINTER………………………………………………………2
1.2 –UNPACKING…………………………………………………………………………….2
1.2.1 –INCLUDED ACCESSORIES……..……………………………………….3
1.3 –PARTS IDENTIFICATION…………..………………………………………………4
2 –INSTALLATION…………………………………………………………………………………7
2.1 –SITE LOCATION………………………………………………………………………..8
2.2 –MEDIA IDENTIFICATION………………………………………………………….8
2.3 –LOADING LABELS…………………………………………………………………….9
2.4 –CONNECTIONS………………………………………………………………………11
2.4.1 –POWER SUPPLY CONNECTION……………………………………11
2.4.2 –NETWORK CONNECTION……………………………………………12
3 –NETWORK CONFIGURATION…………………………………………………………13
4 –TROUBLESHOOTING……………………………………………………………………..14
4.1 –ERROR SIGNAL TROUBLESHOOTING…………………………………….14
4.2 –TROUBLESHOOTING TABLE…………………………………………………..16
4.3 –NETWORK TROUBLESHOOTING……………………………………………18
4.4 –DEFAULT SETTINGS RESET…………………………………………………….18
4.5 –FACTORY RESET…………………………………………………………………….19
4.6 –PRINT CONFIGURATION……………………………………………………….20
5 –CLEANING………………………………………………………………………………………21
5.1 –CLEANING MATERIALS AND SCHEDULE…………………………………21
5.2 –PARTS TO CLEAN……………………………………………………………………22
6 –SPECIFICATIONS…………………………………………………………………………….23
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1 –INTRODUCTION
Thank you for your investment in the ScripTalk Printer Model 220-SN.
This Operators manual contains the basic information about the
installation, setup, configuration, operation, and maintenance of the
printer.
A total of 6 topics are covered herein, and they are organized as follows:
Section 1: Introduction
Section 2: Installation
Section 3: Network Configuration
Section 4: Troubleshooting
Section 5: Cleaning
Section 6: Specifications
It is recommended that you read carefully and become familiar with
each section before installing and maintaining the printer. Refer to the
Table of Contents at the front of this manual to search for the relevant
information needed. All page numbers in this manual consist of a
section number followed by the page number within the stated section.
This section assists you in unpacking the printer from the shipping
container. You will also be guided through a familiarization tour of the
main parts and controls.
The following information is provided herein:
Features of the printer
Unpacking
Parts identification
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1.1 –FEATURES OF THE PRINTER
The 220-SN is a 2 inch direct thermal RFID printer, with a 32-bit RISC
CPU, 4 ips print speed, and 4MB of flash memory. The key features of
the 220-SN are:
High Print Resolution with crisp printing quality (203dpi)
Direct Thermal Printing –no wax ribbon needed
Ethernet LAN connectivity
HF RFID
Easy Media Loading –no round media plates required
Tool-less changing of the print head and platen roller for easier
maintenance
Anti-Microbial casing is ideally suited for clinical environments
Safety Top Cover Latch
1.2 –UNPACKING
When unpacking the printer, take note of the following:
The box should stay right-side up. Lift the printer out of the box
carefully.
Remove all packaging from the printer.
Remove the accessory items from their protective containers.
Set the printer on a solid, flat surface. Inspect the siphhing
container and printer for any sign of damage that may have
occurred during shipping. Please note that En-Vision America
shall hold no liability for any damage of any kind sustained
during shipping of the product.
Notes
If the printer has been stored in the cold, allow it to reach room
temperature before turning it on.
Please do not discard the original packaging box and cushioning
material after installing the printer. They may be needed in
future, if the printer needs to be shipped for repairs.
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1.2.1 –Included Accessories
After unpacking the printer, verify that you have the following
materials:
* The shape of the power plug may vary, depending on where it was
purchased
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1.3 PARTS IDENTIFICATION
Front View
(1) Operator Panel –Consists of two contact buttons and one two-
color (red and green) LED indicator.
(2) Top Cover –Open this cover to load the media and ribbon.
(3) Cover Open/Close Latch –Pull latches on both sides of the
printer forward to open the Top Cover.
(4) Media Ejection Slot –Opening for media output.
(5) VR3 Potentiometer (Offset/Pitch) –!! DO NOT ADJUST !!
(6) POWER Button –Press this button to turn the power ON or
OFF.
(7) FEED/LINE Button –Press this button to select the printer
status (online/offline) or to feed the label media.
(8) ON LINE (POWER) LED Indicator –The LED lights green when
the printer is ready to print and blinks green when the ability to
print paused.
Table of contents
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