Elo TouchSystems ESY15i1 User manual

USER MANUAL

Elo Touch Solutions

ESY10i1 10.1” i-Series Interactive Signage

ESY15i1 15.6” i-Series Interactive Signage

ESY22i1 21.5” i-Series Interactive Signage

SW602242 Rev C

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 2 of 35

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated

into any language or computer language, in any form or by any means, including, but not limited to, electronic,

magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and itsAfffiliates

(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically

disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to

revise this publication and to make changes from time to time in the content hereof without obligation of Elo to

notify any person of such revisions or changes.

Trademark Acknowledgments

AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,

SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of

Microsoft Corporation.Android is a trademark of Google Corporation.

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 3 of 35

Table of Contents

Chapter 1 – Introduction........................................................................... 4

Chapter 2 – Unpacking.............................................................................. 5

Chapter 3 – i-Series System Installation............................................. 6

Chapter 4 – Mounting................................................................................ 7

Chapter 5 – Operation............................................................................... 10

Chapter 6 – Technical Support............................................................... 23

Chapter 7 – Safety & Maintenance........................................................ 24

Chapter 8 – Regulatory Information ................................................... 27

Chapter 9 – Warranty Information......................................................... 30

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 4 of 35

Chapter 1: Introduction

Product Description

Your new i-Series Interactive Signage system combines Elo Touch Solutions reliable

performance with the latest developments in touchscreen technology and display design. This

combination of features creates a natural flow of information between a user and the i-Series

system.

This i-Series system incorporates an active matrix thin-film-transistor, and LCD panel to

provide superior display performance. Features that enhance this systems performance are

Projected Capacitive (PCAP) touchscreen, Plug & Play compatibility, Micro-HDMI Out,

LAN/Wifi, built-in speakers, and headphone output capability. A general purpose input/output

header is available and Bluetooth 4.0 is supported. Also 3G/4G LTE (Micro SIM card holder)

support.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user manual to

maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more

information on i-Series system safety.

This manual contains information that is important for the proper setup and maintenance of the

i-Series. Before setting up and powering on your new system, read through this manual,

especially the Installation, Mounting, and Operation chapters.

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 5 of 35

Chapter 2: Unpacking

Unpacking the i-Series Interactive Signage System

1.Carefully cut through the top piece of tape to open the top flaps.

2.Remove the top layer of the packaging pulp.

a.The accessory box and the covered monitor will now be visible.

3.Lift the accessory box out of the packaging box to provide access to the required cables.

4.Remove the monitor from the box and set it down.

User Manual: i-Series Interactive Signage

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Chapter 3: i-Series System Installation

Connector Panel & Interfaces

Check that the following items are present and in good condition:

i-Series system

Quick Install Guide

Power Brick

Cables

oNorth America power cord

oEurope power cord

Two (2) cable strain reliefs

Two (2) screws

The connectors are accessed by removing the cable security covers from the rear of the

i-Series system.

i-Series System Connections to an External Monitor

Connect a Micro-HDMI cable between the system and the monitor.

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 7 of 35

Chapter 4: Mounting

General Mounting Information

The monitor following the VESA pattern described in the following section.

For optimal touch performance, ensure that the monitor is supported fully and is as flat as

possible.

The following three mounting orientations are supported: Landscape, portrait and table top

mode. For optimal touch performance, ensure that the monitor is supported fully and is as flat

as possible.

Portrait

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 8 of 35

Landscape

Table Top

Rear VESA Mount

Afour-hole 75x75mm (for 10.1”) and 100x100 (for 15.6”/21.5”) mounting pattern for M4 screws

is provided on the rear of the monitor. The VESA FDMI-compliant counting is coded: VESA

MIS-B, 75, C.

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 9 of 35

10.1”

15.6” and 21.5”

User Manual: i-Series Interactive Signage

SW602242 Rev C, Page 10 of 35

Chapter 5: Operation

Power

To turn the system on, press the power button once. If a power cable is plugged in to the

i-Series system, then the i-Series system will turn on automatically.

A Power Status LED is provided on the OSD Remote that functions according to the following

table:

i-Series System Status Color LED status

OFF Orange OFF

IDLE White BLINKING

ON White ON

The system consumes low power when in IDLE and OFF modes. For detailed power

consumption specifications, refer to technical specifications available on the Elo website

www.elotouch.com.

Touching the screen will bring the system out of MONITOR IDLE mode.

If long periods of disuse are planned, unplug the AC power cable to save power.

The maximum voltage, frequency and current for the system are provided in the power ratings

table below:

Model Operating Voltage

Range Operating Frequency

Range Operating Current

Range

ESY10i1 100 - 240Vac 50/60 Hz 0.62A

ESY15i1 100 - 240Vac 50/60 Hz 0.72A

ESY22i1 100 - 240Vac 50/60 Hz 1.19A

Operating System

Android version 4.4 will be pre-loaded on the system.

Projective Capacitance Touchscreens Technology

Four (4) simultaneous touches can be reported at one time.

Gesturing Images:

For multi-touch monitors, the following gestures are possible:

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