Elo TouchSystems 1937L User manual
Touchmonitor User Guide
1937L 19” LCD Rear-Mount Touchmonitor
Elo TouchSystems
19” LCD REAR-MOUNT Touchmonitor
User Guide
Revision B
P/N E508220
Elo TouchSystems
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2009 Tyco Electronics.All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose.Tyco Electronics reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Tyco Electronics to notify any person of such revisions or changes.
TrademarkAcknowledgments
AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are
trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark
of the Microsoft group of companies. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.Tyco Electronics claims no interest in trade-
marks other than its own.
Table of Contents
Chapter 1
Introduction 1
ProductDescription 1
Precautions .................................................................1
Chapter2
Installation and Setup 2
UnpackingYourTouchmonitor ......................................2
InterfaceConnection ...................................................3
PowerRequirements ...................................................3
Product Overview .......................................................4
MainUnit................................................................4
Rear View ............................................................4
Installing theDriver Software .......................................5
InstallingtheSerialTouchDriver (notapplicable
toAcoustic PulseRecognitionmonitor) ..................6
Installing the Serial TouchDriver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
Windows 95/98 and NT4.0 ..............................6
InstallingtheSerialTouchDriver forMS-DOS
and Windows 3.1 ..................................................7
InstallingtheUSBTouchDriver ..............................8
Installing the USB TouchDriver forWindows 7,
Windows Vista, Windows XP, Windows 2000, ME,
and Windows 98 .............................................8
InstallingAPR USBTouchDriverfor
Windows XP ....................................................8
Chapter 3
Operation 9
AboutTouchmonitorAdjustments.................................9
RearPanelControls...............................................10
RemoteOSDButtons(option) .................................10
ControlsandAdjustment..............................................11
OnScreenDisplay(OSD)MenuFunctions .............11
OnScreenDisplay(OSD)Control Options..............12
PresetModes ........................................................13
Power ...................................................................14
Chapter4
Troubleshooting 15
SolutionstoCommonProblems ....................................15
AppendixA
NativeResolution.........................................................16
Appendix B
TouchmonitorSafety ...................................................18
CareandHandling of Your Touchmonitor .....................19
AppendixC
TouchmonitorSpecifications ........................................21
19"LCDTouchmonitor(1937L)Dimensions ............22
Regulatory Information 23
Warranty 26
C H A P T E R
1
INTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.
This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide
superior display performance.Amaximum resolution of SXGA1280 x 1024 is ideal for displaying
graphics and images. Other outstanding features that enhance this LCD monitor’s performance are
Plug & Play compatibility, and On ScreenDisplay (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.
1-1
2-2
C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
LCD monitor Video cable USB cable
Serial cable Brackets Touch Tools CD + Quick Install Guide
(exclude APR model)
*Optional externalDC (power brick)
Power brick and cables: 12V, 4.16A, 50W-R, available at additional cost.
Elo QuickStart
CD
Software
Interface Connection
NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are
turned off.
1. Connect one end of the power adapter to the monitor and the other end to the connector of the
power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by
turning the two thumb screws clockwise to ensure proper grounding (USB cable does not have
thumb screws).
3. Connect one end of the video cableto the rear side of computer and the other to the LCDmonitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
NOTE: This monitor operates at 12V 4A
DC Input:
Plug shape: Tuning Fork Type
Plug polarity: (+) ) (-)
Outside dimension: Ø 5.5 ± Ø.1
Inside dimension: Ø 2.1 ± Ø.1
2-3
32
2
1
Adapter Video Cable Serial Cable USB Cable
5
OSD Remote Control Key
(option)
Product Overview
Main Unit
Rear View
2-4
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• WindowsNT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at www.elotouch.com.
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the following appropriate section for driver installation instructions.
Dependinguponwhetheryouconnectedthe serialcommunication cableor theUSB
communicationcable, only the serial driverortheUSB driver should be installed.
2-5
Installing the Serial Touch Driver (not applicable to Acoustic
Pulse Recognition monitor)
Installing the Serial Touch Driver for Windows 7, Windows Vista,
Windows XP, Windows 2000, ME, 95/98 and NT4.0.
NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects the
CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If the AutoStart feature is not active:
5 ClickStart>Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
2-6
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