Elo TouchSystems 1937L User manual

Touchmonitor User Guide

1937L 19” LCD Rear-Mount Touchmonitor

Elo TouchSystems

19” LCD REAR-MOUNT Touchmonitor

User Guide

Revision B

P/N E508220

Elo TouchSystems

1-800-ELOTOUCH

www.elotouch.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

or translated into any language or computer language, in any form or by any means, including, but

not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written

permission of Tyco Electronics.

Disclaimer

The information in this document is subject to change without notice. Tyco Electronics makes no

representations or warranties with respect to the contents hereof, and specifically disclaims any

implied warranties of merchantability or fitness for a particular purpose.Tyco Electronics reserves

the right to revise this publication and to make changes from time to time in the content hereof

without obligation of Tyco Electronics to notify any person of such revisions or changes.

TrademarkAcknowledgments

AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are

trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark

of the Microsoft group of companies. Other product names mentioned herein may be trademarks or

registered trademarks of their respective companies.Tyco Electronics claims no interest in trade-

marks other than its own.

Table of Contents

Chapter 1

Introduction 1

ProductDescription 1

Precautions .................................................................1

Chapter2

Installation and Setup 2

UnpackingYourTouchmonitor ......................................2

InterfaceConnection ...................................................3

PowerRequirements ...................................................3

Product Overview .......................................................4

MainUnit................................................................4

Rear View ............................................................4

Installing theDriver Software .......................................5

InstallingtheSerialTouchDriver (notapplicable

toAcoustic PulseRecognitionmonitor) ..................6

Installing the Serial TouchDriver for Windows 7,

Windows Vista, Windows XP, Windows 2000, ME,

Windows 95/98 and NT4.0 ..............................6

InstallingtheSerialTouchDriver forMS-DOS

and Windows 3.1 ..................................................7

InstallingtheUSBTouchDriver ..............................8

Installing the USB TouchDriver forWindows 7,

Windows Vista, Windows XP, Windows 2000, ME,

and Windows 98 .............................................8

InstallingAPR USBTouchDriverfor

Windows XP ....................................................8

Chapter 3

Operation 9

AboutTouchmonitorAdjustments.................................9

RearPanelControls...............................................10

RemoteOSDButtons(option) .................................10

ControlsandAdjustment..............................................11

OnScreenDisplay(OSD)MenuFunctions .............11

OnScreenDisplay(OSD)Control Options..............12

PresetModes ........................................................13

Power ...................................................................14

Chapter4

Troubleshooting 15

SolutionstoCommonProblems ....................................15

AppendixA

NativeResolution.........................................................16

Appendix B

TouchmonitorSafety ...................................................18

CareandHandling of Your Touchmonitor .....................19

AppendixC

TouchmonitorSpecifications ........................................21

19"LCDTouchmonitor(1937L)Dimensions ............22

Regulatory Information 23

Warranty 26

C H A P T E R

INTRODUCTION

Product Description

Your new touchmonitor combines the reliable performance of touch technology with the latest

advances in (LCD) display design. This combination of features creates a natural flow of

information between a user and your touchmonitor.

This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide

superior display performance.Amaximum resolution of SXGA1280 x 1024 is ideal for displaying

graphics and images. Other outstanding features that enhance this LCD monitor’s performance are

Plug & Play compatibility, and On ScreenDisplay (OSD) controls.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.

1-1

2-2

C H A P T E R

INSTALLATION AND SETUP

This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.

Unpacking Your Touchmonitor

Check that the following 7 items are present and in good condition:

LCD monitor Video cable USB cable

Serial cable Brackets Touch Tools CD + Quick Install Guide

(exclude APR model)

*Optional externalDC (power brick)

Power brick and cables: 12V, 4.16A, 50W-R, available at additional cost.

Elo QuickStart

Software

Interface Connection

NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are

turned off.

1. Connect one end of the power adapter to the monitor and the other end to the connector of the

power cord.

2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable

(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by

turning the two thumb screws clockwise to ensure proper grounding (USB cable does not have

thumb screws).

3. Connect one end of the video cableto the rear side of computer and the other to the LCDmonitor.

Tighten by turning the two thumb screws clockwise to ensure proper grounding.

4. Press the power button on the rear panel to turn the monitor power on.

5. Connect one end of OSD remote control key(option) to the monitor.

Power Requirements

NOTE: This monitor operates at 12V 4A

DC Input:

Plug shape: Tuning Fork Type

Plug polarity: (+) ) (-)

Outside dimension: Ø 5.5 ± Ø.1

Inside dimension: Ø 2.1 ± Ø.1

2-3

Adapter Video Cable Serial Cable USB Cable

OSD Remote Control Key

(option)

Product Overview

Main Unit

Rear View

2-4

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your

computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

• Windows 7

• Windows Vista

• Windows XP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• WindowsNT 4.0

• Windows 3.1

• MS-DOS

Additional drivers and driver information for other operating systems are available on the Elo

TouchSystems web site at www.elotouch.com.

The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your

touchmonitor is sent to your video display adapter when Windows starts. If Windows detects

your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.

Refer to the following appropriate section for driver installation instructions.

Dependinguponwhetheryouconnectedthe serialcommunication cableor theUSB

communicationcable, only the serial driverortheUSB driver should be installed.

2-5

Installing the Serial Touch Driver (not applicable to Acoustic

Pulse Recognition monitor)

Installing the Serial Touch Driver for Windows 7, Windows Vista,

Windows XP, Windows 2000, ME, 95/98 and NT4.0.

NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.

Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.

1 Insert the Elo CD-ROM in your computer's CD-ROM drive.

2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects the

CD and starts the setup program.

3 Follow the directions on the screen to complete the driver setup for your version of Windows.

4 If the AutoStart feature is not active:

5 ClickStart>Run.

6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

7 Click Open, then OK to run EloCd.exe.

8 Follow the directions on the screen to complete the driver setup for your version of Windows.

2-6

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