Elo TouchSystems IDS 6553L User manual

User Manual –IDS ET6553L

UM600326 Rev A, page 1 of 37

USER MANUAL

Elo Touch Solutions

IDS 6553L Monitor

User Manual –IDS ET6553L

UM600326 Rev A, page 2 of 37

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or

by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties

with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to

revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.

Trademark Acknowledgments

Elo, Elo (logo), Elo Touch, Elo TouchSolutions, and EloView are trademarks of Elo and its Affiliates.

User Manual –IDS ET6553L 
UM600326 Rev A, page 3 of 37 
 
Table of Contents 
 
Section 1: Introduction ............................................................................................................................................................................................................................... 4 
Section 2: Unpacking ................................................................................................................................................................................................................................. 5 
Section 3: IDS Touchmonitor Installation................................................................................................................................................................................................... 8 
Section 4: Mounting Information .............................................................................................................................................................................................................. 11 
Section 5: Operation ................................................................................................................................................................................................................................ 14 
Section 6: Maintenance Information ........................................................................................................................................................................................................ 25 
Section 7: Technical Support................................................................................................................................................................................................................... 26 
Section 8: Regulatory Information............................................................................................................................................................................................................ 27 
Section 9: Warranty Information............................................................................................................................................................................................................... 34 
Section 10: Appendix A............................................................................................................................................................................................................................ 35

User Manual –ET6553L

UM600326 Rev A, page 4 of 37

Section 1: Introduction

Product Description

Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with

the latest developments in touchscreen technology and display design. This combination of features creates a

natural flow of information between a user and the touchmonitor.

This touchmonitor incorporates a 10-bit color, active matrix thin-film-transistor, and digital signage LCD panel to

provide superior display performance. It outputs 4K resolution (3840 x2160) suitable for displaying graphics and

images. Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in

speakers and headphone output capability, Touch On Screen Display (OSD) controls, and a family of IDS

computer modules.

Elo Computer modules can be installed to the back of the monitor to convert the digital signage touchmonitor into

an IDS All-in-One touchcomputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your

unit and prevent risks to user safety.

For your health and safety, it is strongly recommended that at least two people handle, lift, and/or move these

touchmonitors.

This manual contains information that is important for the proper setup and maintenance of the IDS monitor. Before

setting up and powering on your new touchmonitor, read through this manual, especially the Installation, Mounting,

and Operation chapters.

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to

the Instructions.

User Manual –ET6553L

UM600326 Rev A, page 5 of 37

Section 2: Unpacking

Unpacking the Interactive Digital Signage Touchmonitor

To unpack the IDS, follow these steps:

1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks

should be at the ‘bottom’.

2. Open and remove all 4 hinged plastic locks.

User Manual –ET6553L

UM600326 Rev A, page 6 of 37

3. Once the locks are removed, lift the cartons top lid off the bottom frame.

4. With the top lid removed, you now have access to the IDS touchmonitor and the included accessories.

User Manual –ET6553L

UM600326 Rev A, page 7 of 37

Verify that the box contains:

•6553 Touchmonitor:

•HDMI 2.0 cable

•USB 3.0 cable (Type A plug to Type B plug)

•power cable, IEC 60320-C13 to NA plug

•power cable, IEC 60320-C13 to EU/KR plug

•power cable, IEC 60320-C13 to UK plug

•Serial 3.5mm male to Serial DB9 female cable

•Energy label according to EU Regulation 1062/2010

•2x Stylus Active or Passive depending on the monitors touch technology.

oActive stylus for Projected Capacitance model

oPassive Stylus for Infrared model

•Quick Install Guide

•On Screen Display (OSD) Remote (via RJ45 connector)

User Manual –ET6553L

UM600326 Rev A, page 8 of 37

Section 3: IDS Touchmonitor Installation

Connector Panel and Interfaces

Remove the cable cover located on the back-right side of the monitor (when viewed in landscape orientation)

to access the touchmonitors connector panel.

Image of monitors available I/O ports

User Manual –ET6553L

UM600326 Rev A, page 9 of 37

IDS Touchmonitor: Connecting to an External Computer

1. Connect the included HDMI cable (or your own or DisplayPort cable) between the monitor and the video

source.

2. Connect the USB touch cable between the monitor and your host PC.

3. Select the correct power cable for your region. Connect it between the AC power source and the

touchmonitors POWER IN connector.

4. As soon as power is detected, the monitor will turn on.

5. In order to access the OSD menu, press the Menu button located behind the hidden door on the right side of

the monitor.

OSD door can be

secured by screw

OSD door hinges open

to avoid loss

Press back of door to open

Power

OSD Menu

Video Select

User Manual –ET6553L

UM600326 Rev A, page 10 of 37

IDS Touchmonitor: Connecting to the Elo Computer Module (ECM)

1. Remove the cover in order to expose the computer module docking area.

2. Slide the Elo Computer Module into the bay and secure the ECM with the locking screws.

3. Select the correct power cable for your region. Connect it between the AC power source and the

touchmonitors POWER IN connector.

a. Note: The ECM can be plugged in while there is power the monitor.

4. As soon as video is detected, the monitor will begin to display the content.

5. In order to access the OSD menu, press the Menu button located behind the hidden door on the right side of

the monitor.

Visit the Elo Touch Solutions website www.elotouch.com for:

•Updates to the monitor firmware

•Detailed driver installation guides

•Touch drivers for other operating systems

TouchPro and Infrared units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host

computer, remove this driver by opening Control Panel and selecting the option to remove the driver completely.

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