Elo TouchSystems Tyco User manual

Superior Technology

largeST SelecTion

World claSS reliabiliTy

Touchmonitors for Gaming

and Casino Management

Tens of thousands of gaming

monitors move through Elo’s

warehouses

Touch captures player’s

imagination in ways not

possible with buttons

Reliable gaming monitors from the world

leader in touchmonitors

Elo TouchSystems, a division of Tyco Electronics, produces

a complete line of monitors for gaming machines as well as

applications throughout the casino. Our gaming monitor line

is the direct result of talking to industry people like you.

You wanted higher-quality monitors with greater reliability,

new features, and a superior touch technology–and we have

delivered just that.

Experienced monitor design and production

Elo’s founders invented the touchscreen more than 30 years

ago. Today, Elo is not only the world leader in touch technology,

but also the world’s largest producer of touchmonitors–

currently with over 35 different models in more than 100

standard product variations. For over 15 years, Elo has offered

monitors designed for a variety of specialized markets including

point of sale (POS), industrial, medical, gaming, and kiosk.

Proven quality

Elo gaming monitors have earned their reputation for top

quality. Starting with proven basic circuits from our desktop

monitors, we engineer and build monitors speciﬁcally for

the demanding requirements of the gaming and amusement

industry. Our monitors are designed for touch–it’s not added

as an afterthought from a different supplier. We even build

our monitors under the same roof as our touch technology.

A worldwide company with people

you can trust

Elo has expanded its leadership in the global touch marketplace

by proving itself every day. With direct ofﬁces in more than

15 countries, we are in your time zone, speak your language,

and can deliver quickly from warehouses on each continent.

We are there when you need us.

Elo is part of Tyco International, the world’s largest manufacturer

of electrical and electronic components. The company operates

in more than 100 countries with 260,000 employees and had

ﬁscal 2005 revenues of $40 billion.

LCD gaming monitors with a choice

of touch technology

Choice of IntelliTouch surface wave for superior

picture quality or Elo capacitive for backward

compatibility

Choice of panels in the same compact footprint,

including wide viewing angle panels–options your

customers will also appreciate

Always Grade A panels

Unique precision minibezel with virtually invisible

watertight seal (optional with capacitive)

Sizes ranging from 12’’ to 32”, plus larger custom

models

Long-lasting product cycle–enclosures controlled

by Elo speciﬁcations and tooling

Future-generation panels can be phased-in without

external changes

Multiple mounting options

Downloadable 3-D electronic design ﬁles for

a perfect ﬁt in your cabinet

Worldwide agency approvals, plus factory support

in total system approvals

Warranty service in your region

Revolutionary iTouch CRTs

CRTs still have a place in markets where price is paramount

and repairs must be local. Elo’s unique iTouch “touch-on-tube”

technology eliminates the overlay to preserve 100 percent

of the original picture quality. That means up to 80 percent

less reﬂection and no overlay to break. And true ﬂat versions

look as good as any LCD.

You really can have the best of all worlds with iTouch–ultimate

picture quality and superior touch performance at a lower price!

Custom Monitors

Elo’s 3D (Discuss, Design, Deliver) team is a great resource

for your specialized requirements. If our standard line

of Elo touchmonitors doesn’t provide one that’s a perfect ﬁt,

our product design experts can build you one that is.

Elo can also produce a drop-in replacement for your existing

monitor, with both hardware and software compatibility along

with the added beneﬁt of Elo’s touch technology.

Elo gaming monitors are certiﬁed, declared to conformity, or designed to meet the following standards as a

complete system: FCC Part 15 Class B, ICES-03 Class B, VCCI Class B, C-Tick Class B, UL 60950, C22.2

60950-00 (cUL), TÜV Bauart EN 60950: 1992+A1/A2/A3/A4/A11, CE EMC Emissions Class B (EN 50081-1, EN

55022), Immunity (EN 50082-1, EN 55024), Low Voltage Directive, Safety (EN 60950), EN 61000-3-2 Class A,

EN61000-3-3, EN 61000-4-2 Electrostatic Discharge, EN 61000-4-3 Level 2, EN 61000-4-4 Level 2, EN 61000-

4-5 Level 3, EN 61000-4-6 Level 2, EN 61000-4-8, EN 61000-4-11, UL 22 Amusement and Gaming Machines,

Nevada State Regulation 14; Technical Standards for Gaming Devices #1.020 Electrical Interference Immunity,

#1.090 Safety, Part 5.1.1 ESD, Nevada State Requirement for AC 40 kV/500 MHz, CB Report & Certiﬁcate (all

member deviations), Demko D Mark, and CCC.

©/corbis

Touchmonitors for applications throughout

the casino

Besides the extensive line of monitors available to game

manufacturers, Elo offers a complete line of monitors for

other areas of the operation. Elo has touchmonitors ideally

suited for gaming management, as well as retail

and hospitality POS systems and loyalty kiosks.

Lottery

Elo offers specialized touchmonitors for both employee-

activated lottery POS systems and public VLTs. Elo also

supplies touch technology to some of the largest lottery

OEMs in the world.

Touchcomputers and bingo

Our new all-in-one touchcomputers offer a complete system

in the footprint of a standard desktop monitor. Silent, fanless,

elegantly styled, and space saving, they are a perfect ﬁt for

bingo halls and many other applications.

Elo touchmonitors and touchcomputers are available

with peripheral options including magnetic stripe

readers, various rear-facing customer displays,

and biometric ﬁngerprint readers. Sizes shown range

from 12” to 19”. Sizes above 32” are also available.

All Elo desktop touchmonitors and touchcomputers

are designed for touch from the ground up, with

features like these:

Spill-resistant sealing

Stable tilt bases that are removable or reversible

for wall mounting, with mounting holes for

tabletop security

Full connectivity incorporated in the monitor including

USB hub

Cables hidden from user view

Controls on the side rather than the front, plus

lockout function for public use

Unrivalled touch technology

Elo is the leader in touch technology with eight product lines

to suit your application requirements.

IntelliTouch

Capacitive

iTouch

Both IntelliTouch and iTouch are surface-wave touch technologies.

IntelliTouch is applied on a piece of clear glass that is then integrated

into an LCD; iTouch is applied directly on the CRT faceplate.

The controller develops a digital map of the glass using ultrasonic

waves in the surface. A bare or gloved ﬁnger absorbs a portion of

the waves travelling across the surface and the resulting change in

the received signal is analysed by the controller and digitised into

X and Y coordinates. A third coordinate–Elo’s unique Z-axis–senses

pressure by measuring how much signal is absorbed.

Elo’s capacitive technology consists of a uniform conductive coating

on a glass panel. During operation, electrodes around the panel’s

edge evenly distribute a low voltage across the conductive layer,

creating a uniform electric ﬁeld. A touch draws current from each

corner. The controller measures the ratio of the current ﬂow from

the corners and calculates the touch location.

How touch systems work

Elo surface wave

An outstanding player’s experience yields increased coin-drop.

In independent comparative tests, players simply preferred

Elo’s surface-wave touch technology.

Extremely fast, sensitive touch response

The most accurate touch, even for small targets like

internet hyperlinks

Drift-free performance, not affected by surrounding

metal or poor earths

Never an incorrect or averaged double-touch from

two players

Ultimate picture quality and light transmission, with no

metallic layers or coatings

Minimized reﬂections from overhead lights

Z-axis for pressure adds a new dimension to games

Only Elo offers clear glass IntelliTouch and iTouch “touch-on-tube”

surface-wave technology. And only Elo has recently patented

true ﬂat surface-wave technology with the transducers on

the back of the glass.

Elo capacitive

Elo capacitive touchscreens provide a solution for customers

seeking an alternative to the currently available capacitive

options. The Elo-designed controller is drop-in compatible

with both industry standard protocols, and the touchscreens

feature Elo’s advanced Z-border, a patented linearization

electrode pattern. With the addition of capacitive touchscreens,

Elo is ﬁrmly positioned as the primary single-source solution

for all mainstream touch technologies.

IntelliTouch

Capacitive

iTouch

USA

Corporate Headquarters

United States

Elo TouchSystems

301 Constitution Drive

Menlo Park, CA 94025

1-800-ELO-TOUCH

Tel: 1-650-361-4700

Fax: 1-650-361-4722

Argentina

Elo TouchSystems Argentina S.A.

Tel: +54 11-4733-2200

Brazil

Tyco Electronics Brasil S.A.

Tel: +55 11 2103-6000

Caribbean, Central America

Elo TouchSystems, Inc.

Tel: 1-305-717-6715

SUPERIOR TECHNOLOGY

LARGEST SELECTION

WORLD CLASS RELIABILITY

Asia/Paciﬁc

Australia

Tyco Electronics Australia Pty. Ltd.

Tel: +61 (2) 9554-2600

China/Beijing

Raychem Shanghai Cable

Accessories Ltd.

Tel: +(86-10)65693200 ext. 6528

China/GuangZhou

Raychem Shanghai Cable

Accessories Ltd.

Tel: +86-20-83652562 ext. 2527

China/Shanghai

Raychem Shanghai Cable

Accessories Ltd.

Tel: +86-21-6485-3288 ext. 2313

Japan

Touch Panel Systems K.K. (TPS)

Tel: (81) 45-478-2161

Korea

Tyco Electronics Korea

Tel: +82-2-3415-4657

Singapore

Tyco Electronics Singapore Pty Ltd

Tel: +65 64164438

Taiwan

Tyco Electronics Taiwan Co., Ltd.

Tel: +886-2-8768 2788, #436

IntelliTouch and iTouch are trademarks of Tyco Electronics Corporation

Products and speciﬁcations subject to change.

Printed in Belgium. ELO-133

Europe

Belgium

Tyco Electronics Raychem N.V.

Tel: +32 (0)16 35 21 00

France

Tyco Electronics France SAS

Tel: +33 (0)1 69 18 83 60

Germany

Tyco Electronics Raychem GmbH

Tel: +49 (0)89 60822-0

Ireland

Elo TouchSystems

Tel: +353 21 480 8351

Italy

Tyco Electronics Raychem S.p.a.

Tel: +39 02 575 76219

Spain

Elo TouchSystems

Tel: +34 91 66 30 433

U.K.

Tyco Electronics UK Ltd.

Tel: +44 (0)1793 57 33 44

Switch to Elo for a higher standard

Experience what more and more gaming professionals have discovered:

Elo monitor quality has set a new standard in the market

Elo surface wave lasts longer than other technologies–no issues with

recalibration or scratches (that’s why no aftermarket even exists

for replacement Elo overlays)

Beneﬁt from local customer service and support in your language,

from product conception to rollout and beyond

Our compliance engineers assist as needed for your total system approvals

Pull from stock in a warehouse near you or pick up directly at our factory

Get Elo expertise backed by Tyco International, one of the world’s largest

companies

Visit our web site devoted to gaming:

www.elogaming.com

Connect right now, choose your product, then give us a call!

Complete product speciﬁcations for comparison

Downloadable drawings, agency documentation, and other tech info

Drivers and programming tips

Press releases

Success stories

You can ﬁnd us all over the world

[email protected]. See www.elogaming.com for local email addresses.

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