Drayton Wiser User manual

The easier, smarter

heating system

Multi-zone heating made easy

User guide

Setup and control

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Wiser system

Getting to know the Wiser system

Smart heating for your home

Wiser is an advanced home heating system designed to provide ultimate comfort, convenience and

energy savings.

The Wiser system can be personalised to suit your home and your requirements. Start with a Room

Thermostat and then build your system by adding Radiator Thermostats to individual rooms.

Wiser is designed to be simple: simple to install and simple to use – from app to thermostat.

There are Wiser kits designed to get you started. The rst three are as follows:

• Wiser Thermostat Kit 1 – for combi boilers

• Wiser Thermostat Kit 2 – for conventional boilers with a separate hot water cylinder

• Wiser Thermostat Kit 3 – for large properties with dual heating circuits

If you want to control the heating in each room individually as well as benet from comfort and energy

savings, choose one of two further kits which include two Wiser Radiator Thermostats:

• Multi-zone Kit 1 – for combi boilers

• Multi-zone Kit 2 – for conventional boilers with a separate hot water cylinder

Wiser takes smart to the next level by allowing you to build your system at your own pace. Individual

Wiser Radiator Thermostats can be added one-by-one to any Wiser Kit. To maximise comfort and

energy savings, get one Wiser Radiator Thermostat for each radiator in your home.

Top features

• Easy to install

• Wireless Room Thermostat that can be

positioned anywhere

• Up to 16 heating zones and hot water

• Auto mode / Manual mode / Away mode

• Daily schedules with ‘copy day’ function

• Eight on/off periods per day

• Quick boost function

• Automatic frost protection

• OpenTherm®Technology

• Automatic software upgrades

About this user guide

This document provides an overview of the

Wiser system, guides you through the setup

process and offers information about Wiser

products.

The installation guide

In terms of safe installation, wiring and

technical data, always refer to the detailed

information provided in the installation guide.

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Three key steps to success Wiser system

There are only three steps required in order to control your heating system

from wherever you are.

Connect the Heat HubR

First, the Heat HubR should be installed by a qualied electrician or heating

engineer. Next, download the Wiser Heat app that guides you through the

whole set-up process. In order to establish the initial communication, you will

be asked to connect your mobile device to the Heat HubR.

Join devices to the Heat HubR

With the smartphone connected to the Heat HubR, you will now add heating

devices to the system. Follow the step-by-step process to dene the rooms in

which your devices are placed as well as to add and install your Wiser Room

Thermostats and Wiser Radiator Thermostats.

If you are a professional installer, upon completing this step, you can hand

over the system to your customer for the last step: connection to the Internet.

Connect it all to the Internet

Connect the Wiser system to your home Wi-Fi network to create and register

an account. Afterwards, you can control your heating and hot water from any

connected place in the world.

Please note, with the account registration, you will be prompted for your

email and residential address. Knowledge of your residential address is

required in order for features such as Eco Mode to work properly.

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Wiser system

I need to know how to ...

Heat HubR

Room Thermostat

Radiator Thermostat

Set up a system .....................5

Connect the Heat HubR...................6

Download the Wiser Heat app .............6

Connect your smartphone to the Heat HubR ..7

Join devices to the Heat HubR..............8

List your devices .......................8

Name rooms...........................8

Add a Room Thermostat .................9

Add a Radiator Thermostat ..............10

Connect it all to the Internet ...............12

Join the Heat HubRto your home Wi-Fi . . . . . 12

Account registration ....................13

Control your heating ................14

Open and start..........................15

First access - Good to know .............15

Home view and what it displays ...........16

Room view and what it displays ...........17

Operate ...............................18

Set the room temperature ...............18

Boost the room temperature .............19

Controlling hot water ...................20

Boost hot water .......................21

Two ways to access the schedule .........22

How to edit the schedules ...............23

How to add new rooms and devices .......24

What can I do in settings? ...............25

5/44

Set up a system

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Set up a system

Connect the Heat HubR

Download the Wiser Heat app

Download the Wiser Heat app for your

smartphone which is available from the

App Store®or Google PlayTM.

Search for Wiser Heat

Download and open the Wiser Heat app

Your Heat HubRmust be installed by a

qualied electrician or heating engineer

according to the Installation Guide.

Upon successful installation of the Heat

HubRthe Setup LED will show a solid green

light.

You will then need to establish and congure

a new system by connecting your smartphone

with the Heat HubR.

Tap Setup / Create Account

Wiser Heat app

The Wiser Heat app guides you through the

whole setup process. If needed, this guide

can also be consulted for information about

specic steps.

System requirements

The Wiser Heat app is available for

Apple® iOS and Android™ smartphones.

Due to the large number of smartphones

available on the market, compatibility

cannot be guaranteed with every model.

The smartphone must full the following

minimum technical requirements:

Android™ Version 4.2 or higher

Apple® iOS 8 or higher

The Wiser Heat app for tablets will be

available at a later date.

Open Wi-Fi Settings

You will now connect your

smartphone to a temporary wireless

network created by your HubR.

Navigate to the Wi-Fi setting and select

the network called Wiser Heat then return

to the Wiser Heat App and select Next.

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Set up a system

Connect the Heat HubR

Connect your smartphone to the

Heat HubR

In the following steps, you will connect your

mobile device to the Heat HubRvia a temporary

Wi-Fi network set up by the Heat HubR.

You will rst be asked to choose the Heat HubR

you wish to set up. Select your device and then

activate the set-up mode.

Press the Setup button.

Setup

Hot Water

Heating

When the setup

mode is active,

the LED ashes

green.

Return to the Wiser Heat app and

Tap Next

Heat HubRsetup mode

The Heat HubR setup mode will be active for

15 minutes. After 15 minutes of no activity,

the Heat HubRgoes back to the normal

operating mode.

If you are still in the process of setting up

your system when this happens, go through

the setup steps again. You can activate the

Heat HubRsetup mode at any time.

Do you need to change your Wi-Fi

network? Do you have a new broadband

provider? Have a look here: How to change

the Wi-Fi network -> page 38

Navigate to the Wi-Fi settings

In most cases, you will nd the Wi-Fi

settings as a sub-menu in the settings of

your smartphone .

Apple® Android™

Wiser HeatXX_XXXXXX

Secured

guest

Open

Open the Wi-Fi settings on your

smartphone.

Select the network called

WiserHeat XX_XXXXXX and connect to it.

Switch back to the Wiser Heat app and

Tap Next

The smartphone and the Heat HubRare now

connected.

Now we need to add your new

devices to the system. How

many devices do you have?

Room

Thermostat 1

Radiator

Thermostat 0

Great! Now we need to add

devices to your rooms.

What room would you like to

put the Thermostat in?

Enter a new room name

Now let’s setup your heating

system.

Skip?

Step 2 of 4

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Set Up a system

Join devices to the Heat HubR

List your devices

Here you enter the number of Room

Thermostats and Radiator Thermostats that you

want to add to the system.

For the Thermostat Kits, you will only add one

or two Room Thermostats. For the Multi-zone

Kits, you can add the Radiator Thermostats

here, too.

For each type of thermostat, enter the

number of devices you want to add.

Tap Next

Name rooms

You will now assign Room Thermostats and

Radiator Thermostats to rooms, step-by-step.

Start by naming the room in which the rst

Room Thermostat will be placed/installed.

Enter a new room name (max 30 characters).

Any room already dened will appear in a

drop-down menu on this page when adding

subsequent devices.

Not sure where to place the Radiator

Thermostats? Have a look here: Installing

your Wiser Multi-zone Kit -> page 35.

Now let’s set up the heating system by adding

Room Thermostats and Radiator Thermostats

and then assign them to rooms.

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Set up a system

Join devices to the Heat HubR

Add a Room Thermostat

You have assigned the Room Thermostat to

a room (for instance, the lounge). In the next

step, the Room Thermostat must be joined to

the Heat HubR. For this:

Insert the batteries and join the network

Insert the batteries into the Room

Thermostat.

Ensure that the polarity of the

batteries (+ and - ends) is correctly

oriented. The polarity is indicated on

the device’s terminals.

Close the battery compartments.

Place/Mount the Room Thermostat

The Wiser Heat app will assign this Room

Thermostat to the named room.

You can now place this Room Thermostat in the

room (either on the wall or on the provided desk

stand).

To join the network: Follow the messages

on the Room Thermostat’s display.

Press Oto initiate the connection.

No network found? The Heat HubRhas

timed out

If the Heat HubRsetup mode has timed out (the

LED is showing a solid green), repeat the setup

step.

No network found? The Heat HubRis still in

setup mode

If the Heat HubRis still in setup mode (the LED

is ashing), the Room Thermostat was probably

moved too far away from the Heat HubR.

In this case, you will need to choose another

location for the Room Thermostat or use an

RF Range Extender (available from Drayton

Customer Services on 0333 6000 622).

Do you want to move the Room

Thermostat to another room?

Have a look here: Moving the Room

Thermostat -> page 38

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Set up a system

Join devices to the Heat HubR

Add a Radiator Thermostat

Once you have assigned a Radiator

Thermostat to a room, e.g. the ofce or a spare

bedroom, the temperature can be controlled

independently from the rest of your home.

Now the Radiator Thermostat must be joined to

the Heat HubR. For this:

Insert the batteries and join it to the network

Insert the batteries in the Radiator

Thermostat.

Ensure that the polarity of the batteries

(+ and - ends) is correctly oriented.

The polarity is indicated on the device’s

terminals.

The device is ready for joining when:

• The left/right LEDs ash red/blue

• The central LED shows a solid orange

Twist and hold the cap in the +direction

until the central LED ashes green.

Install the Radiator Thermostat

Installing the Radiator Thermostat starts the

calibration process. The calibration is used to

identify the open and closed position. For this,

the valve ‘travels’ the full valve stroke.

Install the Radiator Thermostat on the

radiator using a valve adapter.

Twist the cap in the –direction and hold for

2 seconds until the blue LED lights up.

The Radiator Thermostat now calibrates the

radiator valve. If you forget this step, the

Radiator Thermostat will automatically calibrate

the radiator valve after 5 minutes.

The calibration takes a few minutes, but you do

not have to wait until it is done.

Install a valve adapter

The Radiator Thermostat comes with two

valve adapters:

• For valves with a M30x1.5 threaded

connection

• For Danfoss RA valves

If you need another valve adapter, contact

Customer Service.

The installation guide

In terms of safe installation, wiring and

technical data, always refer to the detailed

information provided in the installation

guide.

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