Dimplex VVT75 Instruction Manual

OPERATING

INSTRUCTION MANUAL

08/54579/0 ISSUE 2 OCN -----

EN: This product is only suitable for well insulated rooms or occasional use. FR : Ce foyer ne peut être utilisé que dans des pièces bien

aérées ou ne peut être utilisé qu’occasionnellement. DE: Dieses Produkt ist nur für gut isolierte Räume oder gelegentlichen Gebrauch

geeignet. IT: Questo prodotto è idoneo soltanto per stanze ben coibentate e per un uso occasionale. ES: este producto solo es adecuado

para espacios bien aislados o para uso ocasional. PT: Este produto só é adequado para espaços devidamente isolados ou para utilização

ocasional. NL: Dit product is enkel geschikt voor goed geventileerde kamers of voor occasioneel gebruik. PL: Produkt ten jest odpowiedni

wyłącznie do dobrze odizolowanych miejsc lub do okazjonalnego użytku. NO: Dette produktet egner seg kun for godt isolerte rom eller

sporadisk bruk. DK: Dette produkt er udelukkende egnet til velisolerede rum eller lejlighedsvis brug. TR: Bu ürün yalnızca iyi yalıtılmış odalar

veya ara sıra kullanım için uygundur.

The product complies with the European Safety Standards and the European Standard Electromagnetic Compatibility (EMC)

These cover the essential requirements of EEC Directives

Vivente Landscape Electric Fire

Models: VVT75, VVT100, VVT150

EN FR DE IT ES PT

CAUTION: Please read this information guide carefully to be able to safely

install, use and maintain your product.

Important Safety Advice

When using electrical appliances, basic precautions should always be followed to reduce the risk

of ﬁre, electrical shock and injury to persons, including the following:

If the appliance is damaged, check with the supplier before installation and operation.

• Do not use outdoors.

• Do not use in the immediate surroundings of a bath, shower or swimming pool.

• Do not locate the appliance immediately below a ﬁxed socket outlet or connection box.

• Do not use this heater if it has been dropped.

• Do not use if there are visibe signs of damage to the heater.

• Use this heater on a horizontal and stable surface.

Children of less than 3 years should be kept away unless continuously supervised.

Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided

that it has been placed or installed in its intended normal operating position and they have been

given supervision or instruction concerning use of the appliance in a safe way and understand the

hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and

clean the appliance or perform user maintenance.

CAUTION: Some parts of this product can become very hot and cause burns. Particular attention

has to be given where children and vulnerable people are present.

Do not use this appliance in series with a thermal control, a program controller, a timer or

any other device that switches on the heat automatically, since a re risk exists when the

heater is accidentally covered or displaced.

Ensure that furniture, curtains or other combustible material are positioned no closer than

1 meter from the appliance.

In the event of a fault disconnect the appliance.

Disconnect the appliance when not required for long periods.

The appliance must be positioned so that the plug is accessible. Electrical Requirements

section for more details. If the supply cord is damaged it must be replaced by the manufacturer

or service agent or a similarly qualied person in order to avoid a hazard.

Keep the supply cord away from the front of the appliance.

Warning: This appliance must be earthed.

The use of an extension lead or multi-plug adaptor is not advised when connecting this product

to the mains. Connection through these devices could lead to a risk of overloading, overheating

and even ﬁre at the extension lead or adaptor due to inadequate connection quality.

This heater must be used on an alternating current supply (~) only and the voltage marked on

the heater must correspond to the supply voltage.

CAUTION: Ensure installation does not allow ﬁreplace to be in direct contact with building vapour

barrier or insulation and meets all local building code.

WARNING: To reduce the risk of ﬁre, do not store or use gasoline or other ﬂammable vapors or

liquids in the vicinity of the heater.

1. Select a location that is not susceptible to moisture and is away from drapes, furniture and high

trac.

2. Unpack the ﬁreplace and accessories from the box.

!NOTE: Leave the front glass and partially reﬂective glass, safely, in the box until ready for

installation.

3. Store the ﬁreplace in a safe, dry and dust free location until it is ready to be installed.

This electric ﬁre is designed to be installed into a solid construction – such as an existing chimney

breast or plaster board construction. The installation of this product should be carried out by a

qualiﬁed professional.

There are several options for displaying the ﬁre, including:

- Choice of background panel

- One, Two or Three-sided installation

- Materials to be placed onto the fuel bed

Please follow these instructions to assist you in the installation and operation of this product.

Technical Information

WARNING: In order to avoid overheating, do not cover the appliance. Do not place material or

garments on the appliance, or obstruct the air circulation around the appliance.

The appliance carries a DO NOT COVER warning symbol.

This appliance is equipped with a device to control the room temperature. Do not use this

appliance in small rooms when they are occupied by persons not capable of leaving the

room on their own, unless constant supervision is provided.

Thank you for choosing a Dimplex electric ﬁre.

General Information

Dimplex Vivente Electric Fire

Models: VVT75, VVT100, VVT150

Heat Output 230V 240V

Nominal Heat Output PNom 1.4 1.5 kW

Minimum Heat Output Pmin 1.3 1.4 kW

Maximum Continuous Heat Output Pmax 1.4 1.5 kW

Auxiliary Electricity Consumption

In Standby Mode el SB 0.49 0.49 W

with electronic room temperature control.

Step 1: Choosing Installation Type

The Vivente can be conﬁgured in 4 dierent ways:

• Single-sided – Front glass only (see Fig 1a)

• Two-sided Right (see Fig 1b)

• Two-sided Left (see Fig 1c)

• Three-sided (see Fig 1d).

The Vivente is supplied as a Three-sided conﬁguration.

Please follow the steps below to adjust to your desired arrangement.

1. Remove front bottom trim on unit. See Fig. 2

On the desired side you wish to cover, remove side glass trim which is held in place by four

screws. Attach side panel in place of the side trim using the same four screws See Fig. 3A & 3B

3. For Front Glass Only setup, repeat Step 2 on the opposite side of product.

4. Assemble the appropriate front Trim to the product. (Three dierent trims are provided with the

product to facilitate the various setup options.) See Fig. 2

Step 2: Choosing Back Panel

The Vivente comes with two back panels, oering four dierent ﬁnishes.

The product is provided with one back panel in the unit. If you wish to change this to another back

panel design, it is advised to do so before installing the product. It is possible to ﬁt the back panel

after the product has been installed, but it takes signiﬁcantly longer and should only be done by a

qualiﬁed professional.

All panel ﬁnishes provided contain a decorative ﬁnish, which complements the ﬂame eect. If so

desired, these back panels can be painted with alternative colours.

The plain panel can also be painted or decorated with wallpaper to create a unique panel, please

follow the instructions on your selected paint or wallpaper adhesive, for bonding on top of the painted

MDF panel.

Please take care not to scratch these panels while storing or ﬁtting them.

Fitting Panel – Before Installation (Recommended)

1. Remove side bracket as displayed on Fig. 4

2. The side bracket can be used to take out the back panel. Insert the bottom part of the side bracket

into the Back Panel notch, and slide out the back panel (Fig.5).

3. Place the desired back panel into position and reassemble side bracket using two screws.

Installation Instructions

Fitting panel – After Installation

The Back Panel can also be change after the product has been installed, a person of suitable

competency is required to carry out this task. Please follow the steps below.

1. Unplug product from Power Supply and remove front trim on unit. See Fig. 2

2. Remove Front Glass from product and store in a safe place. (A suction cup is provided to help

remove/place the front glass.) See Fig. 6

3. Remove Fuelbed ﬁxing screws, then remove Fuelbed. (Fig. 7)

4. Remove both Side Glasses by moving them out at the bottom, then sliding out to remove. Store

these in a safe place. (Fig. 8).

5. Remove plastic Inner Screen by tilting it from the base. (Fig.9)

6. Remove Back Inner Panel bracket (Fig. 10A), Inner Back panel can then be tilted and removed

from its housing. (Fig. 10B)

7. Replace with new Back Inner Panel, and reverse the steps set out above, to re-assemble the

product. Ensure Inner screen is reassembled correctly. (Smooth mirrored ﬁnish to face the front of

the product.)

Step 3: Installing the Product

CAUTION: Two people will be required for various steps of this procedure.

This product is designed to be installed into existing block wall or a custom-built studded wall

structure. Please consult a competent installer before undertaking this to ensure a safe and

secure installation. If installing into an existing chimney or ﬂue, please ensure that the chimney or

ﬂue is blocked o. This is to prevent up-draughts aecting product operation.

Electrical Requirements

NOTE: A dedicated, properly fused 13 Amp circuit is required, rated for the appropriate voltage

(230-240V). An isolation switch should also be incorporated in cases where the product plug is

inaccessible after installation.

WARNING: Construction and wiring must comply with local building codes and other applicable

regulations to reduce the risk of ﬁre, electric shock and injury to persons.

WARNING: To reduce the risk of ﬁre, electric shock or injury to persons, always use a licensed

electrician.

1. Using the product dimensions (Fig. 11), build a suitable structure for the product to ﬁt into.

Ensure that, when installed, the product is within 1m of a power outlet. Please refer to Electrical

Requirements section above for more details.

It is recommended that the base of the unit is installed between 200mm and 800mm from the

ﬂoor. This is to maintain an optimised viewing angle of the ﬁre eect. (See Fig. 12)

The product must not bear the weight of the ﬁnished wall located above it. Consider the use of a

lintel for appropriate support.

2.Using any combination of the three ﬁxing methods (Fig. 13 a,b,c), ﬁx the product to its supporting

structure.

3.Build the ﬁnished wall up against the appliance using the glass trims as a guide. The ﬁnished

wall should be built in a way that allows the power supply to be accessible after installation.

It is recommended to leave 150mm of clearance area directly above the product for ventilation

purposes. (Fig. 12) This clearance area can be located behind the ﬁnished wall surface.

The product should not be sealed in place with silicone or adhesive as this can restrict airﬂow.

Step 4: Fuelbed Assembly

A range of fuel bed material has been provided for you to choose your desired look.

A set of high-quality ceramic logs enhance the eect of this ﬁre. Please take great care when handling

these logs to ensure they do not get dropped or rub against each other, as they are easily marked.

The following fuel bed media is included

• Ceramic Logs

• Ash Dust

• Crystal pieces

We have taken great care to create what we feel is the most authentic fuel bed, please follow the

steps below for more information. Please note: A mix and match of fuelbed media can also be

done to create unique fuel bed assembly.

1. Remove front trim on unit. (Fig. 2)

2. Remove Front Glass from product and store in a safe place. (A suction cup is provided to help

remove/place the front glass.) (Fig. 6)

3. For a contemporary setup (Fig.14), place crystals on fuel bed, covering the top surface of the fuel

bed. These will provide a glowing embers eect, when the ﬂame eect is operating.

4. For a traditional look, arrange the logs on top of the fuel bed, to your preference. Please follow

the steps at the end of this document which provide a visual representation for log arrangement.

Ash dust is also supplied for this setup. Sprinkle this across the fuel bed to produce a realistic

log burning eect.

5. Reverse steps 1 and 2 to re-assemble product.

Operation and Use

WARNING: Failure to follow these operating instructions may result in injury and/or damage.

Thank you for choosing the Vivente. We hope you enjoy using your new electric ﬁre. Please take

a few minutes to read these instructions. This will help you understand and beneﬁt from all of the

following features:

• Onboard controls

• Remote control

• App control

• Heating – including “Comfort$aver”

• Flame eects

• SmartSense

Comfort$aver

This electric ﬁre operates with Comfort$aver technology, which automatically adjusts the fan

speed and heater wattage to match the requirements of the room based on the thermostat setting.

Conventional electric heaters work by simply being fully on or o, which can result in swings from

slightly too warm to slightly too cold.

Comfort$aver operates such that once the room reaches the set point, the fan and heater will

continuously run at a low level, to maintain the desired room temperature providing a more

comfortable heating which results in up to an 11% energy saving.

If the temperature in the room rises signiﬁcantly, i.e. sun coming through a window or the central

heating turns on, the heater will turn o and periodically turn back on to circulate the air around

the unit, until the room temperature drops and requires the heater to be constantly on again.

SmartSense

SmartSense detects activity or movement in a room and automatically switches on the ﬂame

eect, without the need for you to touch the controls. SmartSense will also detect inactivity in a

room and after a certain period of time switch the product into standby mode. See Fig. 15 which

illustrates the detection zone for SmartSense.

When the ﬁre detects no activity, it will switch itself o. You can choose either these periods of

time - 30 minutes or 3 hours.

SmartSense is deactivated for 3 minutes after the product is put into standby mode. This allows

you to leave the room after putting the product on standby, without triggering the SmartSense

function.

SmartSense has the following three settings:

"HOME" (via APP)

On this setting SmartSense will only switch the ﬂame eect when it detects movement between

the hours of 5-11pm, so if you enter the room during the day the ﬁre will not react. However in

the evening, your Dimplex ﬁre will instantly switch on your ﬂame eect – remembering your last

setting.

"24 Hr" (Default)

SmartSense will switch on the ﬂame eect when it detects movement at any time during the day

or night. This is ideal for retail and commercial environments.

"OFF"

SmartSense can be switched o, which will allow the product to preform normally in every other

aspect

Controls

The unit can be controlled by:

• Onboard/Manual controls which are located on the upper right of the ﬁreplace (See Fig. 16)

• Remote control – supplied

• App control. Using a dedicated App on your smart phone

Not all of the features, however, can be accessed by the on-board controls. To access the full

range of features, the smart phone App is required.

User Modes:

Mode Name /Description Action (Actions cannot be input by remote control)

Disable/Enable Heat Options

on product When in heat, press both the Menu Cycle Button and "-" Button for five seconds.

Display reads "CD02", heat is now disabled. Repeat to enable Heat.

Switch from Degree Celsius to Degree

Fahrenheit.

When in heat, press both the Menu Cycle Button and "+" Button for five seconds.

The product can then switch from "-°C-" to "-°F-". Repeat to revert back to degrees

Celsius mode.

SmartSense Mode selection.

"24Hr" setting operates the SmartSense at all times. This is the default setting.

"HOME" setting; the product operates the SmartSense between 5pm and 11pm.

Please Note: The product must be connected to the "FLAME CONNECT" App, for

the"HOME" setting to operate.

Operating Instructions (ON BOARD CONTROLS)- See Figure 16

The unit can be operated using the manual controls which are located on the upper right of the

ﬁreplace. See Fig. 16

Icon Function Description

Standby Switch Turns product on to Standby mode. When pressed to "I", Display Board show

"ST.BY" for ﬁve seconds, then shows "." only, to indicate standby condition.

Menu Cycle Button

After initial power up, product is on standby. Press Menu Cycle Button Once: This

turns on the flame effect to a default setting. Display Board show "ON".

This button cycles through the Product setting options, when the product is

operating. These options are "FIRE", "AMB", "HEAT", "Set.T", "TIMR", "SNSR" and

"VOL".

"FIRE": The Flame Brightness Setting can then be adjusted using the "+" or "-"

buttons. There are seven settings. (Display shows "-F1-" to "-F5-", for the different

levels of brightness, "-F6-" for Pulsating Effect and "OFF" when the flame effect is

turned off.)

"AMB": The Ambient Setting can then be adjusted using the "+" or "-" buttons.

There are seven settings available on the onboard controls. (Display shows "AMB1"

to "AMB7") "AMB8" is a customisable mood setting that is available via the Dimplex

Flame Connect App. Please Note: "-F6-" is not an available setting when in "AMB6",

"AMB7" or "AMB8".

"HEAT": The set temperature "XXST" is displayed for two seconds, after that, the

room temperature "XX°C" for a further two seconds. The Heat Setting can be

switched ON/OFF using the "+" or "-" buttons respectively. (Display shows "ON" or

"OFF")

"Set.T": The Set Temperature can then be adjusted using the "+" or "-" buttons.

Temperature range is 15°C - 32°C and is in increments of 1°C (Display shows "15ST"

up to "32ST") After 2 seconds, the current Room Temperature is displayed "XX °C".

This is shown for three seconds.

"TIMR": The Runback Timer can be adjusted using the "+" or "-" buttons. This can

be set between 0.5 Hrs and 8.0 Hrs in increments of 0.5 hrs. ("0.5Hr" to "8.0 Hr")

"SNSR": The SmartSense Settings can be adjusted using the "+" or "-" buttons.

"MIN" turns product off 0.5 hour after last movement detected."MAX" turns product

off 3 hours after last movement detected. "OFF" - Motion Sensor turned off.

"VOL": The Volume can be adjusted using the "+" or "-" buttons. Volume has seven

settings. ("OFF", which is sound off and "VOL1" to "VOL6")

Increase "+" Button This button increases the displayed setting when it is pressed, while in Menu Mode.

Decrease "-" Button This button decreases the displayed setting when it is pressed, while in Menu Cycle

Mode.

Operating Instructions using REMOTE CONTROL - See Figure 17

Icon Display Function Description

A"FIRE" /

"ST.BY"

Power /

Standby

Press Once to turn the product on. ("ON")

Press a second time to put the product into standby. ("ST.BY" is shown, then "." is displayed

to indicate standby.)

(When returning from ‘STANDBY’ mode the product will return to previous settings unless the

product has been unplugged, in which case it will reset to factory settings)

B "TIMR" Timer

Cycle

This Button changes the timer setting. This can be set between 0.5 Hrs and 8.0Hrs in incre-

ments of 0.5 hrs. ("0.5Hr" to "8.0Hr + OFF") Each Button press will increase timer setting by

0.5hrs.

C "SNSR" Smart-

Sense

Cycle

This Button cycles through the SmartSense settings. Display will read; "MIN", "MAX" or

"OFF".

"MIN" turns product off 0.5 hour after last movement detected in room.

"MAX" turns product off 3 hour after last movement detected in room.

"OFF" - SmartSense is turned off

"ON" Heat Mode First Button press activates the heat. Display reads "ON - XXST - XX0C"

"OFF" Heat Mode Second button press deactivaes the heat. Display shows "OFF"

E "15ST" Temp

Down

Press Once to display current Set Temperature.

Press multiple times to lower the heater temperature in 10C increments. The lowest

temperature that can be set is 150C.

F "32ST" Temp Up

Press Once to display current Set Temperature.

Press multiple times to increase the heater temperature in 10C increments. The highest

temperature that can be set is 320C.

G "-F1-"

Flame

Brightness

Down

Press Once to display current flame brightness setting.

Press to reduce the flame brightness setting. Range is from "-F1-" to "-F6-" and "OFF".

H "-F6-"

Flame

Brightness

Press Once to display current flame brightness setting.

Press to increase the flame brightness setting. Range is "OFF", then "-F1-" to "-F6-"

I "VOL1" Volume

Down

Press Once to display current volume setting.

Press to reduce the volume setting. Range is "OFF", then "VOL1" to "VOL6".

J "VOL6" Volume

Press Once to display current volume setting.

Press to increase the volume setting. Range is "OFF", then "VOL1" to "VOL6".

K "AMB1" Ambient

Cycle

Press once to display current Ambient Setting. Subsequent presses will cycle through the

settings. Range is from "AMB1" to "AMB7". "AMB8" will also display once it is activated via

the app.

L "LGT1"

Light

Selection

Button

Press once to show all top lights and fuelbed and flame colour lights ON. Subsequent

presses cycle through ON/OFF settings for each of these lights. "LGT1" to "LGT5"

Remote control

The ﬁreplace is supplied with a remote control.

Smart Phone App

“Flame Connect” allows you to control your ﬁre's function over Bluetooth, from your hand. Search

for “Flame Connect” on your App Store and install to get started.

Function Onboard Controls Remote Control App Control

Standby ✓ ✓ ✓

Temperature Adjustment

(15º C – 32º C) ✓ ✓ ✓

Heat Disable ✓ - -

Heater Mode (ECO, Boost

Frost protection, fan, etc.) - - ✓

Flame Intensity ✓ ✓ ✓

Volume Setting ✓ ✓ ✓

Run-back Timer ✓ ✓ ✓

7 - Day Timer - - ✓

Volume Setting ✓ ✓ ✓

Ambient Light Setting ✓ ✓ ✓

Ambient Light On/O - ✓ ✓

Customizable Ambient - - ✓

SmartSense ✓ ✓ ✓

Product Features Overview

Fault Codes

Onboard Display Description Action

CD20 Room Sensor (NTC) Error Contact your retailer and reference this error

code.

CD03 The internal NTC is measuring elevated tempera-

tures within the product.

Unplug Unit at power supply to reset, allow it

to cool down, then plug unit back in to restart.

CD04 Internal Communication Error Contact your retailer and reference this error

code.

CD05 The internal temperature sensor has failed. Unplug Unit at power supply to reset, allow it

to cool down, then plug unit back in to restart.

CD53

This error displays when timer settings are out of

sync. This occurs when the product has power cut

o for over 40 hours. The product can no longer

operate at the determined time settings, and CD53

is displayed.

Reset the timer settings using the Flame Con-

nect APP.

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