Dimplex Optiflame Gorstan GST20 Instruction Manual

OPERATING

INSTRUCTION MANUAL

08/54380/0 ISSUE 7 OCN 11935

EN: This product is only suitable for well insulated rooms or occasional use. DE: Dieses Produkt ist nur für gut isolierte Bereiche oder

gelegentliche Verwendung geeignet. FR: Ce produit convient uniquement à des endroits bien isolés ou pour un usage occasionnel.

IT: Questo prodotto è adatto solo per spazi ben isolati o per uso occasionale. ES: Este producto sólo es adecuado para espacios

bien aislados o un uso ocasional. NL: Dit product is uitsluitend geschikt voor goed geïsoleerde ruimten of voor sporadisch gebruik.

PL: Produkt ten jest odpowiedni wyłącznie do dobrze odizolowanych miejsc lub do okazjonalnego użytku. NO: Dette produktet egner

seg kun for godt isolerte rom eller sporadisk bruk. RO: Acest produs este adecvat exclusiv spaţiilor bine ventilate sau utilizării ocazionale.

CZ: Tento výrobek je vhodný pouze do dobře izolovaných prostor nebo k příležitostnému použití. DK: Dette produkt er kun egnet til

velisolerede rum eller lejlighedsvis brug. PT: Este produto somente é adequado para espaços bem isolados ou uso ocasional. SE: Denna

produkt är endast avsedd för välisolerade utrymmen eller tillfällig användning. FI: Tämä tuote soveltuu ainoastaan hyvin eristettyihin tiloihin

tai satunnaiseen käyttöön. SK: Tento výrobok je vhodný len pre dobre izolované priestory alebo na občasné použitie. SI: Ta izdelek je

primeren le za dobro izolirane prostore ali za občasno uporabo. HR: Ovaj proizvod je pogodan samo za dobro izolirane prostore ili

povremenu upotrebu. HU: Ez a termék csak jól szigetelt terekhez vagy eseti használatra alkalmas

The product complies with the required Product Safety, Electromagnetic Compatibility

and Environmental Standards. This product is fully compliant with LVD, EMC. RoHs and

EcoDesign Directives

Dimplex Optiame Inset Fire

Models: Gorstan GST20, Ellister ELL20, Helmsdale HLM20,

Skeldon SKL20.

CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY

AND/OR DAMAGE AND MAY INVALIDATE YOUR GUARANTEE

Important Safety Advice

When using electrical appliances, basic precautions should always be followed to reduce the

risk of re, electrical shock and injury to persons, including the following:

If the appliance is damaged, check with the supplier before installation and operation.

Do not use outdoors.

Do not use in the immediate surroundings of a bath, shower or swimming pool.

Do not locate the appliance immediately below a xed socket outlet or connection box.

Do not use this heater if it has been dropped.

Do not use if there are visibe signs of damage to the heater.

Use this heater on a horizontal and stable surface, or x it to the wall, as applicable

Warning: This heater must not be used for anything other than normal domestic household

purposes in the country where it was purchased from a recognised commercial retailer.

This appliance can be used by children aged from 8 years and above and persons with reduced

physical, sensory or mental capabilities, or lack of experience and knowledge as long as they

have been given supervision or instruction concerning use of the appliance in a safe way and

understand the hazards involved. Children shall not play with the appliance. Cleaning and user

maintenance shall not be undertaken by children without supervision.

Children of less than 3 years should be kept away from the appliance unless continuously

supervised. Children aged from 3 years and less than 8 years shall only switch on/o the

appliance, provided that it has been placed or installed in its intended normal operating position

and they have been given supervision or instruction concerning use of the appliance in a safe

way and understanding the hazards involved. Children aged from 3 years and less than 8 years

shall not plug in, regulate and clean the appliance or perform user maintenance.

Warning: This appliance must be earthed.

The use of an extension lead or multi-plug adaptor is not advised when connecting this product

to the mains. Connection through these devices could lead to a risk of overloading, overheating

and even re at the extension lead or adaptor due to inadequate connection quality.

This heater must be used on an alternating current supply (~) only and the voltage marked on

the heater must correspond to the supply voltage.

Do not use this appliance in series with a thermal control, a program controller, a timer or any

other device that switches on the heat automatically, since a re risk exists when the appliance

is accidentally covered or displaced.

DO NOT use the heater on deep pile carpets or the long hair type of rugs, or less than 750mm

(30”) away from any overhanging surface. Keep combustible materials such as drapes and

other furnishings clear from the front, sides and rear of the heater. Do not use heater to dry

your laundry.

In the event of a fault, unplug the appliance. Unplug the appliance when not required for long

periods.

The appliance must be positioned so that the plug is accessible. If the supply cord is damaged

it must be replaced by the manufacturer or service agent or a similarly qualied person in order

to avoid a hazard. Keep the supply cord away from the front of the appliance.

Warning: Do not use this heater in small rooms when they are occupied by persons not

capable of leaving the room on their own, unless constant supervision is provided.

Warning: To reduce the risk of re, keep textiles, curtains, or any other ammable material a

minimum distance of 1m from the air outlet.

Caution: Some parts of this product can become very hot and cause burns. Particular

attention has to be given where children and vulnerable people are present. This instruction

can be found at www.dimplex.co.uk

Warning: In order to avoid overheating, do not cover the heater. Do not place material or

garments on the appliance, or obstruct the air circulation around the appliance, for instance by

curtains or furniture, as this could cause overheating and a re risk.

The appliance carries a Do Not Cover label or the Warning Symbol shown here on the

right. This symbol indicates that it must not be covered. Do not cover or obstruct the

heat outlet grill in any way. This is located above the ame window on the appliance.

Warning: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this

appliance must not be supplied through an external switching device, such as a timer, or

connected to a circuit that is regularly switched on and o by the utility.

WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN

1. Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns

and potential perforation of the oesophagus.

2. If you think batteries might have been swallowed or placed inside any part of the body seek

immediate medical attention

3. Examine devices and make sure the battery compartment is correctly secured, e.g. that

the screw or other mechanical fastener is tightened. Do not use if the compartment is not

secure.

4. Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

CAUTION: No obvious symptoms

Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s oesophagus

(food pipe).

There are no specic symptoms associated with this. The child might:

• cough, gag or drool a lot;

• appear to have a stomach upset or a virus;

• be sick;

• point to their throat or stomach;

• have a pain in their abdomen, chest or throat;

• be tired or lethargic;

• be quieter or more clingy than usual or otherwise “not themselves”;

• lose their appetite or have a reduced appetite; and

• not want to eat solid food/be unable to eat solid food.

These sorts of symptoms vary or uctuate, with the pain increasing and then subsiding.

The re incorporates a ame eect, which can be used with or without heating, so that the

comforting eect may be enjoyed at any time of the year.

A fan heater can provide heating in cold weather. A distance of 1 metre (3 feet) must be maintained

between the front of the heater and any surrounding furniture, overhanging curtains or other

obstructions.

To reduce heat loss and to prevent any chimney up draft aecting the operation of your inset re,

we recommend that the chimney ue is sealed o.

Always ensure that the appliance is sitting on a level surface.

Before connecting the appliance, check that the supply voltage is the same as that stated on the

appliance.

Please note: Used in an environment where background noise is very low, it may be possible to

hear a sound which is related to the operation of the ame eect. This is normal and should not

be a cause for concern.

Technical Information

Model No: Gorstan GST20CH, Ellister ELL20CH, Helmsdale HLM20BR, HLM20CH, Skeldon

SKL20CH.

With electronic room temperature control.

Thank you for choosing a Dimplex electric re.

General Information

Heat Output 230V 240V

Nominal Heat Output PNom 1.7 1.8 kW

Minimum Heat Output Pmin 0.9 1.0 kW

Maximum Continuous Heat Output Pmax 1.7 1.8 kW

Auxiliary Electricity Consumption

In Standby Mode PNom 0.02 0.02 W

Dimplex Optiame Inset Fire

Models: GST20, ELL20, HLM20, SKL20

A specic symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If

the child does this seek immediate medical help.

The lack of clear symptoms is why it is important to be vigilant with “at” or spare button or

coin batteries in the home and the products that contain them.

This heater must be used on an AC ~ supply only and the voltage marked on the heater must

correspond to the supply voltage. Before switching on, please read the safety warnings and

operating instructions. Please retain this user’s guide for future reference

Before installing this appliance in an existing chimney, we recommend that;

1. You have your chimney cleaned by a competent chimney sweep.

2. You block o the chimney ue.

This procedure is important for the ecient operation of the heating unit and will also reduce heat

loss up the chimney.

Ensure that all packing items are removed (read any warning labels carefully). Retain all packing

for possible future use e.g. in the event of moving or returning the appliance to your supplier.

Installing the Appliance;

1. Clean the area where the re will be installed e.g remove ash residue from an existing replace.

2. Hold the re by the sides of surround and gently manoeuvre into position.

3. Plug the re into a 13amp/240 volt outlet. Ensure that the supply cable is not trapped under

the re such that it might cause it to be damaged.

At the rear of the re, two adjustable feet are provided for levelling the re where the re is being

installed on an uneven surface. You can adjust the feet by removing the two screws and retting

the them in the required position, one at a time.

All res are supplied with a keyhole slot on the rear of the re surround or spacer. A screw and

rawl plug can be used in conjunction with this keyhole slot to provide extra stability to the re and

to prevent it from accidentally being knocked over. The rawl plug supplied is suitable for use

in block walls only (other wall types may need alternative xings).

Some models are supplied with a metal surround spacer already tted to the product, see

Fig 5. This spacer can be removed from the re if you would like to position the re fully inset in a

replace. In order to remove the metal surround, unscrew the six xing screws at the rear of the

product, see Fig. 6. The steps below can be used to install the above re models with or without

the metal spacer tted.

1. Determine whether the installation of your re will be with/without the spacer. See Fig. 4 and

Table 2 for reference to dimensions of your electric re.

2. Measure and mark the installation position of the screws.

This position is indicated by ‘Y’ and ‘Z’ in Fig. 7 (See Table 3 for dimensions for your chosen

electric re)

3. Drill the hole for the rawl plug and position the rawl plug in the hole.

4. Insert the screw into the rawl plug to a depth great enough to allow the keyhole slot on the

product to t neatly across the screw head.

5. Position the re alongside the screws and then lift the re up and over the screw head so that

the top edge of the slot on the re engages behind the head of the screw.

Installation Instructions

Fuelbed Assembly

Your re has been supplied with a range of fuelbed material, which you can arrange to your

preference. All product models contain crystals, coal and logs. Some models (Gorstan, Ellister,

Skeldon) also contain white pebbles.

Loose coals, pebbles, crystals and logs are packed separately within the carton. When the

heater is installed, place the fuelbed material on the fuelbed and arrange to your liking. We

recommend the following step, in order to acheive the optimal eect.

1. Place crystals on fuelbed, covering the top surface of the fuelbed. These will provide a glowing

embers eect, when the ame eect is operating. See Fig.1 below.

Fig. 1

2. Add coal or pebbles on top of the crystals. Allow for spaces in between coal/pebbles, for the

acrylic crystals (glowing embers). See Fig.2 below.

Fig. 2

3. Arrange the logs on top, to your preference. Fig.3 below displays a representation for log

arrangement. You may wish to not use all of the logs provided.

Fig. 3

WARNING: FAILURE TO FOLLOW THESE OPERATING INSTRUCTIONS MAY RESULT IN INJURY

AND/OR DAMAGE.

Activating the remote control:

To activate the remote control remove the clear battery isolation strip at the base of the remote control, which is used to

ensure your remote control reaches you fully charged.

To replace the battery:

Remove the screw, follow the instruction on the back of the remote to release the battery housing. Slide the battery cover

open. Install 1 x 3V CR2025 Lithium battery in the battery holder. The positive (+) side of the battery faces up.

Close the battery cover and replace the screw

Operating The Product

Operating Instructions - See Figure 8

Icon Display Funtion Description

A-Power /

Standby

Press Once to turn the product ‘ON’.

Press a second time to put the product into ‘STANDBY’

(When returning from ‘STANDBY’ mode the product will return to previous settings unless

the product has been unplugged, in which case it will reset to factory settings)

F1 / F2 /

‘FLAME EFFECT’ button, this turns the ame effect ON independently of the products

other features.

This Button will change the brightness of the ame effect.

There are 3 brightness settings shown as F1, F2, F3.

PFlame

Pulsing

This setting is set by pressing the Flame Up button once more after F3. This will cause the

brightness of the ame effect to cycle randomly, creating a ickering effect.

-Off

If the ame effect is turned off, but the heater is ON, the display will remain active. The

low heat/high heat/cold blow icon will appear continuously in the display indicating

the heater setting.

CSleep

Timer

Press multiple times to change the ‘SLEEP TIMER’ in 0.5 hr increments from 0.5

hr to 8.0 hr before turning off. The remaining time on the ‘SLEEP TIMER’ displays.

(This icon is Green in colour)

‘HEAT’ button cycles the unit sequentially through the 4 settings: LOW HEAT, HIGH HEAT,

COOL BLOW and OFF. The heat setting will be indicated by an icon in the display.

When the ame effect is ‘ON’ the display will turn off after 5 seconds, however if the

heater is being used independently of the ame effect. The low heat/high heat/cold

blow icon will appear continuously in the display.

Low

Heat

This setting will run the heater at ‘LOW HEAT’ this setting will be indicated by the ‘LOW

HEAT’ icon and the letters ‘LO’ appearing in the display. To adjust the temperature

setting the Temp Down or Temp Up buttons described below must be used.

(This icon is Orange in Colour)

High

Heat

This icon in the display indicates ‘HIGH HEAT’ this setting will be indicated by the ‘HIGH

HEAT’ icon and the letters ‘HI’ appearing in the display. To Adjust the temperature setting

the Temp Down or Temp Up buttons described below must be used.

(This icon is Red in Colour)

Cool

Blow

This icon in the oating display indicates ‘COOL BLOW’ this setting will be indicated by

the ‘COOL BLOW’ icon and the letters ‘CB’ appearing in the display.

(This icon is Blue in Colour)

- Off This switches the heater and blower ‘OFF’, no icon will be displayed in the display. Note

the blower will run for 5-10 seconds after being turned off, this is to ensure the product

cools down safely.

E30 Temp Up

Press multiple times to increase the heater temperature in 20C increments. The highest

temperature that can be set 300C.

When High Heat is selected, the letters ‘HH’ appear in the display, this means the heat

will remain ON continusously and is not controlled by the thermostat.

F18

Temp

Down

Press multiple times to lower the heater temperature in 20C increments. The lowest

temperature that can be set is180C.

G-Flame

Colour Press to turn ON/OFF the coloured accent within the flame effect.

H-Top-light

Fuel Bed Press to turn ON/OFF the Top light illuminating the fuel bed.

Optimal Product Setup

When the product is switched on, the default brightness setting is F3, with all the eects operating.

However, if the product is in a bright room, it is recommended that the toplights are switched o.

If the product is operating in a darker room, it is recommended that the toplights are switched on,

and the brightness eect is changed to Pulsing.

Please note: The product will maintain the most recent brightness settings if switched to standby.

If the product is unplugged at the wall, it will revert to factory setting.

Thermal Safety Cut-out

A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating.

This can happen if the heat outlet was restricted in any way. If the cut-out operates, unplug the

heater from the socket outlet and allow approximately 10 minutes before reconnecting. Before

switching the heater back on remove any obstruction that may be restricting the heat outlet, then

continue normal operation.

CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this

appliance must not be supplied through an external switching device, such as a timer, or connected

to a switch that is regularly switched on and o by the utility.

User Modes:

Mode Name /Discription Action (Actions cannot be input by remote control)

Disable/Enable Heat Options

on product and remote control

Hold both Heat Cycle ( ) and Temp Up ( ), on the product, for 5 seconds,

when the heater has been disabled the display will read “--” and beep. To

enble heat repeat this action.

Disable/Enable Heat Options

on product only

Hold both Heat Cycle ( ) and Temp Down ( ), on the product, for 5 seconds,

when the heater has been disabled the product will beep. This will disable

heat control functions on the product only. To enble heat repeat this action.

Note: the remote control will still be able to operate heat functions.

Operating Instructions (On Board Controls)- See Figure 9

Icon Description

Press Once to turn the product ‘ON’.

Press a second time to put the product into ‘STANDBY’

(When returning from ‘STANDBY’ mode the product will return to previous

settings unless the product has been unplugged, in which case it will reset to

factory settings)

‘HEAT’ switch cycles the unit sequentially through the 4 settings: LOW HEAT,

HIGH HEAT, COOL BLOW and OFF. The heat setting will be indicated by an icon

in the display See table on previous page for further details.

Press multiple times to increase the heater temperature in 20C increments. The

highest temperature that can be set 300C.

When High Heat is selected, the letters ‘HH’ appear in the display, this means

the heat will remain ON continusously and is not controlled by the thermostat.

Press multiple times to lower the heater temperature in 20C increments. The

lowest temperature that can be set is180C.

WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE

HEATER.

Cleaning

Before commencing cleaning, unplug the heater and allow it to cool.The surfaces of the heater

should be given an occasional wipe with a dry soft cloth. Do not use detergents, abrasive cleaning

powder or furniture polish as this can damage the surface nish of the product.

The glass screen should be cleaned carefully with a chamois leather. Do not use proprietary

cleaners.

To remove any accumulation of dust or u, the soft brush attachment of a vacuum cleaner

should occasionally be used to clean the outlet grille of the fan heater located under the canopy.

To clean the fuel eect, remove the coal/pebbles and wash in warm water. The plastic tray should

be wiped clean with a damp cloth. When dry replace the coal/pebbles and arrange for best eect.

Led Lamps

This re is tted with LED (Light Emitting Diode) lamps in place of traditional incandescent

bulbs. These generate the same light levels as traditional bulbs, but use a fraction of the energy

consumed. These lamps cannot be replaced.

CAUTION: Assembly, installation and repair of this heater must be carried out by Dimplex or its

authorised agent.

CAUTION: We recommend that you arrange for this heater to be checked annually for safety by

a qualied electrician.

After Sales Service

Your product is guaranteed for one year from the date of purchase. Within this period, we

undertake to repair or exchange this product free of charge provided it has been installed and

operated in accordance with these instructions. Your rights under this guarantee are additional

to your statutory rights, which in turn are not aected by this guarantee.

CAUTION: Do not use if the heater’s mains power lead is damaged. Such use may cause a hazard.

If damaged, the mains power lead must be replaced by the manufacturer or its authorised dealer.

Should you require after sales information or assistance with this product please go to www.

dimplex.co.uk and select “Customer Support” or ring our help desk on 0344 879 3588 (UK) or

01 842 8222 (R. O. I.). Spare parts are also available on the web site. Please retain your receipt

as proof of purchase.

Recycling

At the end of the electrical products useful life it not be disposed of with household waste.

Please recycle where facilities exist. Check with your Local Authority or retailer for recycling

advice in your country.

Additional Information

Maintenance

TABLE 2

Dimension

Model Number X (mm)

GST20 195

HLM20 180

ELL20 195

SKL20 205

TABLE 3

Dimension

Setup Y (mm) Z (mm)

With Metal Spacer 490 468

Without Metal

Spacer

456 468

Fig. 4 Fig. 5

Fig. 6

408 mm

613 mm

517 mm 90 mm

551 mm

60 mm

Fig. 7

25 mm

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