Dimplex XLF5017-XD User manual

Service Manual

IMPORTANT SAFETY INFORMATION:

Read this manual first before attempting to install or use this electric fireplace. Always comply with the

warnings and safety instructions contained in this manual to prevent personal injury or property damage.

7401140100R03

XLF5017-XD - 6911580000

XLF6017-XD - 6911590000

XLF7417-XD - 6911600000

XLF8817-XD - 6911610000

XLF10017-XD - 6911620000

Models

2www.dimplex.com

Exploded Parts Diagrams ......................................................3

XLF5017-XD Replacement Parts List .............................................3

XLF6017-XD Replacement Parts List .............................................4

XLF7417-XD Replacement Parts List .............................................5

XLF8817-XD Replacement Parts List .............................................6

XLF10017-XD Replacement Parts List ............................................7

Wiring Diagrams ..............................................................8

XLF5017-XD ................................................................8

XLF6017-XD ................................................................8

XLF7417-XD ................................................................9

XLF8817-XD ................................................................9

XLF10017-XD ...............................................................9

Replacement Part Procedures .................................................10

Preparing the Firebox for Service ...............................................10

Heater Assembly Replacement ................................................11

Main Control Board Replacement ..............................................12

Power Supply Replacement ...................................................13

Relay Board Replacement ....................................................14

Adapter Board Replacement (XLF8817-XD & XLF10017-XD) .........................14

Hidden Touch Controls Replacement............................................15

Temperature Sensor (NTC) Replacement .........................................16

Flicker Motor Replacement ...................................................17

Flame LED Replacement .....................................................18

Media Bed LED Replacement .................................................19

Overhead LED Replacement ..................................................20

Troubleshooting .............................................................21

App ......................................................................22

Conventions used in this manual:

!NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,

serious injury, or death.

Table of Contents

Exploded Parts Diagrams

XLF5017-XD Replacement Parts List

1. Remote Control.................X-3002310100RP

2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP

3. Power Supply ..................X-2100250500RP

4. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258

5. Relay Board ........................500002277

6. Hidden Touch Controls . . . . . . . . . . . . . . . . 500002274

7. Temperature Sensor (NTC) ........X-3001560600RP

8. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP

9. Flicker Rod ....................X-5903960100RP

10. Flame LED Strip (2) . . . . . . . . . . . . . . X-3002320100RP

(1). . . . . . . . . . . . . . X-3002320200RP

11. Media LED Strip (2). . . . . . . . . . . . . . X-3002350300RP

12. Overhead LED Strip (2) . . . . . . . . . . . X-3002350200RP

13. Mirrored Glass .................X-5903780100RP

14. Front Glass ....................X-5903760100RP

15. Side glass (includes 1) ...........X-5903770100RP

16. Media Tray ....................X-5903790100RP

17. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP

..................................(2 required)

18. Large Acrylic Crystals . . . . . . . . . . . . X-1400130500RP

19. Extra-large Acrylic Crystals. . . . . . . . X-1400170300RP

20. Driftwood .....................X-0478800100RP

21. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390100RP

22. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP

23. Side Panel (includes 1) ...........X-1033820100RP

LED Conguration

Overhead

Flame

Media 3002350300RP 3002350300RP

3002320100RP3002320200RP 3002320100RP

3002350200RP 3002350200RP

4www.dimplex.com

XLF6017-XD Replacement Parts List

1. Remote Control.................X-3002310100RP

2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP

3. Power Supply ..................X-2100250500RP

4. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258

5. Relay Board ........................500002277

6. Hidden Touch Controls . . . . . . . . . . . . . . . . 500002275

7. Temperature Sensor (NTC) ........X-3001560600RP

8. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP

9. Flicker Rod ....................X-5903960200RP

10. Flame LED Strip (1) . . . . . . . . . . . . . . X-3002320200RP

(2). . . . . . . . . . . . . . X-3002320300RP

11. Media LED Strip (2). . . . . . . . . . . . . . X-3002350200RP

(1). . . . . . . . . . . . . . X-3002350300RP

12. Overhead LED Strip (2) . . . . . . . . . . . X-3002350200RP

13. Mirrored Glass .................X-5903780200RP

14. Front Glass ....................X-5903760200RP

15. Side glass (includes 1) ...........X-5903770100RP

16. Media Tray ....................X-5903790200RP

17. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP

..................................(3 required)

18. Large Acrylic Crystals . . . . . . . . . . . . X-1400130600RP

19. Extra-large Acrylic Crystals. . . . . . . . X-1400170400RP

20. Driftwood .....................X-0478800200RP

21. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390200RP

22. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620200RP

23. Side Panel (includes 1) ...........X-1033820100RP

LED Conguration

Overhead

Flame

Media

3002320300RP

3002350300RP

3002320200RP

3002350200RP

3002320300RP

3002350200RP

3002350200RP 3002350200RP

XLF7417-XD Replacement Parts List

1. Remote Control.................X-3002310100RP

2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP

3. Power Supply ..................X-2100250500RP

4. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258

5. Relay Board ........................500002277

6. Hidden Touch Controls . . . . . . . . . . . . . . . . 500002276

7. Temperature Sensor (NTC) ........X-3001560600RP

8. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP

9. Flicker Rod ....................X-5903960300RP

10. Flame LED Strip (1) . . . . . . . . . . . . . . X-3002320100RP

(1). . . . . . . . . . . . . . X-3002320200RP

(2). . . . . . . . . . . . . . X-3002320300RP

11. Media LED Strip (3). . . . . . . . . . . . . . X-3002350300RP

12. Overhead LED Strip (3) . . . . . . . . . . . X-3002350200RP

13. Mirrored Glass .................X-5903780300RP

14. Front Glass ....................X-5903760300RP

15. Side glass (includes 1) ...........X-5903770100RP

16. Media Tray ....................X-5903790300RP

17. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP

..................................(3 required)

18. Large Acrylic Crystals . . . . . . . . . . . . X-1400130700RP

19. Extra-large Acrylic Crystals. . . . . . . . X-1400170500RP

20. Driftwood .....................X-0478800300RP

21. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390300RP

22. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP

23. Side Panel (includes 1) ...........X-1033820100RP

LED Conguration

Overhead

Flame

Media

3002320300RP

3002350300RP

3002350200RP

3002320100RP3002320200RP

3002350300RP

3002350200RP

3002320300RP

3002350300RP

3002350200RP

6www.dimplex.com

XLF8817-XD Replacement Parts List

1. Remote Control.................X-3002310100RP

2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP

3. Power Supply (5 AMP) ...........X-2100250500RP

4. Power Supply (3 AMP) ...........X-2100250600RP

5. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258

6. Adapter Board. . . . . . . . . . . . . . . . . . X-3002400100RP

7. Relay Board ........................500002277

8. Hidden Touch Controls . . . . . . . . . . . . . . . . 500002262

9. Temperature Sensor (NTC) ........X-3001560600RP

10. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP

11. Flicker Rod ....................X-5903960400RP

12. Flame LED Strip (2) . . . . . . . . . . . . . . X-3002320100RP

(1). . . . . . . . . . . . . . X-3002320200RP

(2). . . . . . . . . . . . . . X-3002320300RP

13. Media LED Strip (2). . . . . . . . . . . . . . X-3002350200RP

(2). . . . . . . . . . . . . . X-3002350300RP

14. Overhead LED Strip (1) . . . . . . . . . . . X-3002350100RP

(3) . . . . . . . . . . . X-3002350200RP

15. Mirrored Glass .................X-5903780400RP

16. Front Glass ....................X-5903760400RP

17. Side glass (includes 1) ...........X-5903770100RP

18. Media Tray ....................X-5903790400RP

19. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP

..................................(4 required)

20. Large Acrylic Crystals . . . . . . . . . . . . X-1400130400RP

21. Extra-large Acrylic Crystals. . . . . . . . X-1400170600RP

22. Driftwood .....................X-0478800400RP

23. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390400RP

24. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP

25. Side Panel (includes 1) ...........X-1033820100RP

LED Conguration

Overhead

Flame

Media

3002320100RP

3002350300RP

3002350200RP

3002320200RP3002320300RP

3002320300RP

3002350300RP3002350300RP

3002350300RP 3002350200RP

3002320100RP

3002350300RP

1. Remote Control.................X-3002310100RP

2. Heater Assembly. . . . . . . . . . . . . . . . X-2203860100RP

3. Power Supply (5 AMP) ...........X-2100250500RP

4. Power Supply (3 AMP) ...........X-2100250600RP

5. Main Control Board. . . . . . . . . . . . . . . . . . . 500002258

6. Adapter Board. . . . . . . . . . . . . . . . . . X-3002400100RP

7. Relay Board ........................500002277

8. Hidden Touch Controls . . . . . . . . . . . . . . . . 500002263

9. Temperature Sensor (NTC) ........X-3001560600RP

10. Flicker Motor. . . . . . . . . . . . . . . . . . . X-2000550100RP

11. Flicker Rod ....................X-5903960500RP

12. Flame LED Strip (1) . . . . . . . . . . . . . . X-3002320200RP

(4). . . . . . . . . . . . . . X-3002320300RP

13. Media LED Strip (4). . . . . . . . . . . . . . X-3002350300RP

14. Overhead LED Strip (4) . . . . . . . . . . . X-3002350200RP

15. Mirrored Glass .................X-5903780500RP

16. Front Glass ....................X-5903760500RP

17. Side glass (includes 1) ...........X-5903770100RP

18. Media Tray ....................X-5903790500RP

19. Medium Acrylic Crystals . . . . . . . . . . X-1400150300RP

..................................(4 required)

20. Large Acrylic Crystals . . . . . . . . . . . . X-1400130800RP

21. Extra-large Acrylic Crystals. . . . . . . . X-1400170700RP

22. Driftwood .....................X-0478800500RP

23. Trim Assembly. . . . . . . . . . . . . . . . . . X-1037390500RP

24. Hardware Kit . . . . . . . . . . . . . . . . . . . X-9602620400RP

25. Side Panel (includes 1) ...........X-1033820100RP

XLF10017-XD Replacement Parts List

LED Conguration

Overhead

Flame

Media

3002320300RP

3002350300RP

3002350200RP

3002320300RP3002320300RP

3002320300RP

3002350300RP3002350300RP

3002350200RP 3002350200RP

3002320200RP

3002350300RP

3002350200RP

8www.dimplex.com

XLF6017-XD

Wiring Diagrams

XLF5017-XD

Overhead LEDs

Cut-outs

Relay Board

Hidden Touch Controls

Main Control Board

Flicker Motor

Heating Element

5 Amp Power Supply

Fan Fan

Media Bed LEDs

Flame LEDs

Overhead LEDs

Cut-outs

Relay Board

Hidden Touch Controls

Main Control Board

Flicker Motor

Heating Element

5 Amp Power Supply

Fan Fan

Media Bed LEDs

Flame LEDs

XLF7417-XD

XLF8817-XD

XLF10017-XD

Overhead LEDs

Cut-outs

Relay Board

Hidden Touch Controls

Main Control Board

Flicker Motor

Heating Element

5 Amp Power Supply

Fan Fan

Media Bed LEDs

Flame LEDs

Overhead LEDs

Cut-outs

Relay Board

Hidden Touch Controls

Adapter

Board

Flicker Motor

Heating Element

5 Amp Power Supply

3 Amp Power Supply

Fan Fan

Media Bed LEDs

Flame LEDs

Main Control Board

Overhead LEDs

Cut-outs

Relay Board

Hidden Touch Controls

Adapter

Board

Flicker Motor

Heating Element

5 Amp Power Supply

3 Amp Power Supply

Fan Fan

Media Bed LEDs

Flame LEDs

Main Control Board

10 www.dimplex.com

Replacement Part Procedures

WARNING: If the rebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool

off to avoid accidental burning of skin.

WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or injury to

persons.

Tools Required: Phillips-Head Screwdriver

Suction Cup (to assist in lifting glass)

1. Remove front glass bracket(s) (Figure 1).

2. Tilt the front glass outward and lift to remove it (Figure 2). Set it in a safe place for the duration of the service.

3. For corner or bay installations, remove the slide glass by pushing it up and tilting it outward from the bottom.

4. Remove the media and put it aside for the duration of the service.

5. Remove the mirrored glass brackets (Figure 3).

6. Tilt the mirrored glass and lift to remove it (Figure 4).

Front Glass Bracket(s) -

Quantity varies by model

Preparing the Firebox for Service

Figure1

Mirrored Glass Bracket -

Quantity varies by model

Figure2

Figure3 Figure4

This manual suits for next models

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