Dimplex ELECTRALOG CFP3913 User manual

Service Manual

Mozart Fireplace

Model Numbers:

CFP3913

7400270000rev00

REV PCN DATE

00 11637 Sep 23, 09

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N1R 7G8

1-888-346-7539 www.dimplex.com

Table Of Contents

Operation.....................................................Page 3

Exploded Parts Diagram and Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4

WiringDiagram................................................Page 5

LightBulbReplacement .........................................Page 6

Mirror Replacement.............................................Page 6

SwitchReplacement............................................Page 7

Flicker Motor/Flicker Rod Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8

Heater Assembly/Cutout Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 10

Remote Receiver Board Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 11

PowerCordReplacement .......................................Page 12

Operation

Electric Fireplace Manual Control

The manual controls for the unit are located behind the

control panel on the front of the rebox (Figure 1). A switch

is in the ON position when the side with the markings on it

(i.e. I, or II) is pushed in.

A - 3 Position On/Off Switch

(I) Manual mode

Controls the electricity supply to the heater and ame

manually.

(II) Remote mode

Allows the control of electricity supply to the heater and ame

through the use of the supplied remote control.

!NOTE: This switch must be in the ON (I) position for

heater to operate with or without heat.

B - Low Heat Switch

(I) Provides 715 Watt heat output.

C - High Heat Switch

(II) Provides 1430 Watt heat output with Switch B.

!NOTE: If Switches B and C are in the off position, only

the ame effect will turn on when Switch A is activated.

Remote Control

The replace is supplied with an integral on/off remote

control.

!NOTE: Ensure that the replace’s 3 Position On/Off

Switch is set to the remote control setting (I.E.. II).

To operate: push ON button to turn replace on; push OFF

button to turn replace off (Figure 2).

!NOTE: Remote control operates main power supply. Heat

must still be controlled by switches on replace.

Battery Installation/Replacement

1. Depress tab on the battery cover on the back of the

remote transmitter and remove battery cover (Figure 2).

2. Properly orientate and install one (1) 12 Volt (A23) battery

into the remote control.

3. Replace the battery cover.

Resetting The Temperature Cutoff Switch

Should the replace overheat, an automatic cut out will turn

the heater off and it will not come back on without being

reset. It can be reset by switching Switch A (Figure 1 A) to

OFF and waiting ve (5) minutes before switching the unit

back on.

CAUTION: If you need to continuously reset the heater,

unplug the unit and call Dimplex North America Limited at

1-888-346-7539 for technical support.

Figure 1

Manual Control

Switches

Control Panel

Figure 2

Button

Off

Button

Battery Cover

Battery

Exploded Parts Diagram

Replacement Parts List

CFP3913

Part Number 6904890100

Replacement Part:

1. Log set. . . . . . . . . . . . . . . . . . . . . . . . . . . 0439290100RP

2. Flicker Motor . . . . . . . . . . . . . . . . . . . . . . 2000210100RP

3. Flicker Rod . . . . . . . . . . . . . . . . . . . . . . . 5901110100RP

4. Heater Assembly . . . . . . . . . . . . . . . . . . . 2200491000RP

5. Cutout...........................2300270100RP

6. 3 Position On/Off Switch (I/O/II) . . . . . . . 2800071100RP

7. Low Heat Switch (I) . . . . . . . . . . . . . . . . . 2800070700RP

8. High Heat Switch (II) ................2800071000RP

9. Terminal Block (2 in unit) . . . . . . . . . . . . 4000120100RP

10. Cord Set . . . . . . . . . . . . . . . . . . . . . . . . . 4100090104RP

11. Mirror ............................5900980100RP

12. Front Glass . . . . . . . . . . . . . . . . . . . . . . . 5900930100RP

13. Lamp holder . . . . . . . . . . . . . . . . . . . . . . 4200090100RP

14. Remote Receiver. . . . . . . . . . . . . . . . . . . 3000380200RP

15. Remote Transmitter. . . . . . . . . . . . . . . . . 3000370800RP

Wiring Diagram

Flicker Motor

Remote

Receiver

Board

Heater Assembly

Cutout

Cord Set

Power

Terminal Block

Circuitry

Terminal Block

3 Position

On/Off Switch

Low Heat Switch

High Heat

Switch

Wire # Colour

1. Yellow

2. Grey

3. Grey

4. Grey

5. Blue

6. Red

7. Blue

8. Red

9. Red

10. Black

11. Black

12. Blue

13. Black

14. Blue

15. Blue

16. Red

17. Grey

18. Blue

19. Blue

Light Bulb Replacement

Allow at least ve (5) minutes for light bulbs to cool before

touching bulbs to avoid accidental burning of skin.

Light bulbs need to be replaced when you notice a dark

section of the ame. There are two (2) bulbs behind the log

set which generate the ames and embers.

Disconnect power before attempting any maintenance or

cleaning to reduce the risk of electric shock or damage to

persons.

Helpful Hints

It is a good idea to replace all light bulbs at one time if they

are close to the end of their rated life. Group replacement

will reduce the number of times you need to open the unit to

replace light bulbs.

Lower Light Bulb Requirements

Quantity of two (2) clear chandelier or candelabra bulbs with

an E-12 (small) socket base, 60 Watt rating.

Do not exceed 60 Watts per bulb

To access the light bulb area (Figure 3):

1. Remove the one (1) silver Phillips screw on the Access

Panel at the rear of the rebox and remove panel.

2. Examine the bulbs to determine which bulbs require

replacement.

3. Hold the socket while unscrewing the bulb.

4. Hold the socket while screwing in the new bulb.

5. Reattach Access Panel with the screw removed in step 1.

!NOTE: The top tab of the Access Panel will tuck inside

the rebox and the metal plate attached to the Access

Panel will slide in, over the top of the light bulbs.

Mirror Replacement

If the replace was operating prior to servicing allow at least

ve (5) minutes for light bulbs and heating element to cool off

to avoid accidental burning of skin.

Disconnect power before attempting any maintenance or

cleaning to reduce the risk of electric shock or damage to

persons.

Replacement Procedure

1. Pull replace away from the wall far enough to access

the back of the unit.

2. Remove one (1) Phillips screw from each of the two (2)

brackets which attach the upper part of the rebox to the

mantel, and remove the three (3) Phillips screws along

the bottom edge (Figure 4).

3. Tilt up the top portion of the rebox until the metal

Mounting Bracket clears the wood support of the mantel

(Figure 4).

4. Push the rebox insert out the front of the mantel.

5. Turn rebox on it’s front and remove the 12 Phillips

screws that attach the Trim to the rebox (Figure 5, page

7).

6. Turn the unit upright and pull the Trim off of the rebox.

7. Remove the six (6) screws that attach the Top Panel to

the rebox. There are: two (2) Phillips screws along each

side at the top edge of the rebox; and three (3) Phillips

screws at the back of the rebox, along the top edge (7 in

total) (Figure 6). Remove the Top Panel.

Figure 4

Light Bulbs (2)

Access Panel

Figure 3

Access Panel

screw

Upper

Screws (2)

Bottom

Screws (3)

Mounting

Bracket

Switch Replacement

If the replace was operating prior to servicing allow at least

ve (5) minutes for light bulbs and heating element to cool off

to avoid accidental burning of skin.

Disconnect power before attempting any maintenance or

cleaning to reduce the risk of electric shock or damage to

persons.

Each of the three (3) switches (3 Position On/Off Switch,

Low Heat Switch and High Heat Switch) will have the same

replacement procedure.

Replacement Procedure:

1. Pull replace away from the wall far enough to access

the back of the unit.

2. Remove one (1) Phillips screw from each of the two (2)

brackets which attach the upper part of the rebox to the

mantel, and remove the three (3) Phillips screws along

the bottom edge (Figure 4, page 6).

3. Tilt up the top portion of the rebox until the metal

Mounting Bracket clears the wood support of the mantel

(Figure 4).

4. Push the rebox insert out the front of the mantel.

5. Turn rebox on it’s front and remove the 12 Phillips

screws that attach the Trim to the rebox (Figure 5).

6. Turn the unit upright and pull the Trim off of the rebox.

7. Remove the seven (7) screws that attach the Top Panel

to the rebox. There are: two (2) Phillips screws along

each side at the top edge of the rebox; and three (3)

Phillips screws at the back of the rebox, along the top

edge (7 in total) (Figure 6). Remove the Top Panel.

8. Remove the two (2) Phillips screws that attach the Mirror

Retaining Bracket in place (Figure 7) and remove.

9. Slide mirror up from within the rebox to remove.

10. Remove the Log Set by pulling it straight up and out of

Rear view of rebox

Figure 5 Trim

Figure 6

Screws to

remove (12)

Do not remove

these 2 screws

Screws to

remove (7)

8. Remove the two (2) Phillips screws that attach the Mirror

Retaining Bracket in place (Figure 7) and remove.

9. Slide mirror up from within the rebox to remove.

10. Properly orientate replacement mirror and slide it down

into place behind Log Set.

11. Re-assemble rebox in reverse order as above.

Figure 7

Mirror

Mirror Retaining

Bracket

Screws (2)

Log Set

Flicker Motor/Flicker Rod Replacement

If the replace was operating prior to servicing allow at least

ve (5) minutes for light bulbs and heating element to cool off

to avoid accidental burning of skin.

Disconnect power before attempting any maintenance or

cleaning to reduce the risk of electric shock or damage to

persons.

Replacement Procedure:

1. Pull replace away from the wall far enough to access

the back of the unit.

2. Remove one (1) Phillips screw from each of the two (2)

brackets which attach the upper part of the rebox to the

mantel, and remove the three (3) Phillips screws along

the bottom edge (Figure 4, page 6).

3. Tilt up the top portion of the rebox until the metal

Mounting Bracket clears the wood support of the mantel

(Figure 4).

4. Push the rebox insert out the front of the mantel.

5. Turn rebox on it’s front and remove the 12 Phillips

screws that attach the Trim to the rebox (Figure 5,

page 7).

6. Turn the unit upright and pull the Trim off of the rebox.

the rebox.

11. Pull the Flicker Rod to the far right, towards the Flicker

Motor, then bend it gently enough to clear the bracket on

the left (Figure 8).

Access to Heater

Assembly area

A - 3 Position On/Off Switch

B - Low Heat Switch

C - High Heat Switch

Retainer Clip

Figure 8

Exploded view used to show detail

Flicker Rod

Flicker Motor

12. Pull the Flicker Rod carefully away from the Flicker Motor

until cleared.

13. Remove all Wire Clips from the back of the switch to be

replaced (Low Heat Switch will have two (2) clips, High

Heat Switch and 3 Position On/Off Switch will have four

(4)), noting their original positions.

!NOTE: It may be necessary to remove all Wire Clips in

order to provide sufcient working room within the rebox.

Be sure to note each wire’s original location carefully.

13. Depress the two (2) Retainer Clips on the top and bottom

of the switch and push the switch through the Control

Panel to remove (Figure 9).

14. Properly orientate the replacement switch and push

through the Control Panel until the Retainer Clips snap

into place.

15. Re-connect the Wire Clips from step 11 (refer to Figure 9

and wiring diagram on page 5 for wiring assistance).

16. Re-assemble rebox following steps 1 - 12 in reverse

order.

Figure 9

- Piggy-back connections

Wiring:

- Yellow wire from top terminal of High Heat Switch to Heater

Element

- Grey wire from bottom terminal of High Heat Switch and

piggy-back to Heater Element

- Piggy-back orange wires from bottom terminal of Low Heat

Switch to Terminal Block and Cutout

- Grey wire from top terminal of 3 Position On/Off Switch to

Remote Receiver Board

- Black wire from middle terminal of 3 Position On/Off Switch to

Terminal Block for Power Cord

- Piggy-back orange wires from bottom terminal of 3 Position

On/Off Switch to Remote Receiver Board and Cutout

7. Remove the seven (7) screws that attach the Top Panel

to the rebox. There are: two (2) Phillips screws along

each side at the top edge of the rebox; and three (3)

Phillips screws at the back of the rebox, along the top

edge (Figure 6, page 7). Remove the Top Panel.

8. Remove the two (2) Phillips screws that attach the

Mirror Retaining Bracket in place (Figure 7, page 7) and

remove.

9. Slide mirror up from within the rebox to remove.

10. Remove the Log Set by pulling it straight up and out of

the rebox.

11. Pull the Flicker Rod to the far right, towards the Flicker

Motor, then bend it gently enough to clear the bracket on

the left (Figure 8, page 8).

12. Pull the Flicker Rod carefully away from the Flicker Motor

until cleared.

!NOTE: If the Flicker Rod is the only item to be replaced,

install replacement Flicker Rod now and re-assemble

rebox following steps 1 through 10 as above. Otherwise,

continue to step 13.

13. Turn the rebox onto it’s back.

14. On the bottom of the unit, remove: four (4) Phillips

screws along the bottom edge of the rebox (the rebox

Mounting Bracket will separate here as well); two (2)

screws along each side; two (2) screws under the front

edge of the rebox; and one (1) screw which connects to

the Heater Assembly (Figure 10). The Bottom Panel can

now be removed.

17. Ensure the wires loosened in step 16 are free to be

pulled through the sheet metal above.

18. Turn the rebox right side up.

19. Remove the two (2) Phillips screws that attach the Flicker

Motor and the Flicker Motor Bracket to the sheet metal of

the rebox (Figure 12). Remove motor and bracket from

rebox, carefully pulling the wires leading from the motor

out from the bottom portion of the rebox.

Figure 10

Bottom view of rebox

Screws to remove (11) Firebox Mounting Bracket

Figure 11

Bottom of Flicker Motor Terminal Block

15. Remove all zip ties that bind wires together at the side of

the Heater Assembly.

16. With the Terminal Block exposed, use a small at head

screwdriver to loosen the screws clamping the two (2)

wires from the Flicker Motor (Figure 11).

!NOTE: The black, brown and white wires from the

Flicker Motor will combine briey into one. The black

wire will again splice away and connect directly to the

Terminal Block as shown in Figure 11.

Figure 12

Flicker Motor

Screws to remove (2)

Exploded view used to show detail

20. Remove the Phillips screw from either side of the Flicker

Motor (two (2) in total) to remove the motor from the

bracket.

!NOTE: Ensure that the rubber spacer from between the

motor and bracket is retained, as it will be needed for

reassembly.

21. Discard the old Flicker Motor.

22. Properly orientate the replacement Flicker Motor on the

bracket and attach to the Mounting Bracket using screws

from step 20. Be sure to include the rubber spacer

removed above.

21. Referring to Figure 12 for the position of the Flicker Motor

and Bracket, feed the wires from the Flicker Motor down

through the square hole in the sheet metal below where

the motor and bracket will be mounted inside the rebox.

22. Attach the Flicker Motor and Bracket to the sheet metal

using the two (2) screws removed in step 19.

23. Turn rebox on it’s back.

24. Referring to Figure 11 (page 9), reconnect the single

black wire from the Flicker Motor to the upper, right

terminal of the Terminal Block, the other wire (a

combination of the white and brown wire) reconnected

to the upper, left terminal, and clamp both down by

tightening the screws of the Terminal Block.

23. Follow steps 1 through 14 in reverse order to reassemble

the replace.

Heater Assembly/Cutout Replacement

If the replace was operating prior to servicing allow at least

ve (5) minutes for light bulbs and heating element to cool off

to avoid accidental burning of skin.

Disconnect power before attempting any maintenance or

cleaning to reduce the risk of electric shock or damage to

persons.

Replacement Procedure

1. Pull replace away from the wall far enough to access

the back of the unit.

2. Remove one (1) Phillips screw from each of the two (2)

brackets which attach the upper part of the rebox to the

mantel, and remove the three (3) Phillips screws along

the bottom edge (Figure 4, page 6).

3. Tilt up the top portion of the rebox until the metal

Mounting Bracket clears the wood support of the mantel

(Figure 4).

4. Push the rebox insert out the front of the mantel.

5. Turn rebox on it’s front and remove the 12 Phillips

screws that attach the Trim to the rebox (Figure 5,

page 7).

6. Turn the unit upright and pull the Trim off of the rebox.

7. Remove the seven (7) screws that attach the Top Panel

to the rebox. There are: two (2) Phillips screws along

each side at the top edge of the rebox; and three (3)

Phillips screws at the back of the rebox, along the top

edge (Figure 6, page 7). Remove the Top Panel.

8. Remove the two (2) Phillips screws that attach the

Mirror Retaining Bracket in place (Figure 7, page 7) and

remove.

9. Slide Mirror up from within the rebox to remove.

10. Remove the Log Set by pulling it straight up and out of

the rebox.

11. Pull the Flicker Rod to the far right, towards the Flicker

Motor, then bend it gently enough to clear the bracket on

the left (Figure 8, page 8).

12. Pull the Flicker Rod carefully away from the Flicker Motor

until cleared.

13. Turn the rebox onto it’s back.

14. On the bottom of the unit, remove: four (4) Phillips

screws along the bottom edge of the rebox (the rebox

Mounting Bracket will separate here as well); two (2)

screws along each side; two (2) screws under the front

edge of the rebox; and one (1) screw which connects to

the Heater Assembly (Figure 10, page 9). The Bottom

Panel can now be removed.

15. Carefully turn rebox right side up and remove the four

(4) Phillips screws from inside the rebox as shown in

Figure 13 to release the Heater Assembly.

16. Carefully return the rebox onto it’s back, supporting the

now loose Heater Assembly below.

Figure 13

Exploded view used to show detail

Heater Assembly

screws (4)

Cutout Screw

Heater Assembly

Cutout

Remote Receiver

Board

Terminal

Block

Cutout Replacement

i) Using side cutters, cut all zip ties that bind wires together.

ii) Carefully pull Heater Assembly away from rebox and

while supporting the Heater Assembly, remove the one

(1) Phillips screw that attaches the Cutout to the Heater

Assembly (Figure 13).

iii) Gently swivel the Heater Assembly away from the rebox

to maximize working room within the rebox.

iv) Using side cutters, cut any zip ties that are fastened

to the black sheathed group of wires that rests behind

where the Heater Assembly once was.

v) Disconnect the orange wire clip that connects to the

Remote Receiver Board and carefully feed it through the

black sheathing (Figure 13).

vi) Using a small at head screwdriver, loosen the screw

which clamps the orange wire leading to the Terminal

Block (there are two (2) Terminal Blocks - the orange

wire connects to the Terminal Block that is mounted to

the underside of where the Flicker Motor was mounted)

(Figure 13).

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