Digital Identification Solutions XIDi User manual
KAT- T230-003
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Instruction Manual
Sublimation type retransfer printer
Model
Error codes
Setting the cards
Care
Operation and Setting the various modes
Ink replacement
Connection
***
XIDi Printer
See p.11~13,22 See p.15~19 See p.19~21
See p.23~35 See p.36~40 See p.42~43
•Thank for purcha ing thi product.
•Plea e read thi manual carefully before u e to en ure correct operation.
It i particularly important to read the Safety Precaution for afe operation. After
reading, retain thi manual carefully for future reference.
•The product number i important for quality control. Upon purcha e, check the back of
the unit to make ure that the product number i correctly di played.
Note about thi manual
(1)Thi manual may not be reprinted in any way without permi ion.
(2)The content of thi manual, a well a the pecification and de ign of thi product,
may change without notice.
(3)The illu tration u ed in thi manual may differ lightly from the actual product.
2
Declaration of Conformity
Model Number: XIDi Printeryyyyy(y=A-Z,0-9 or blank)
Produ t name: Card Printer
We herewith de lare that the above mentioned produ t omplies with the following oun il
dire tives and harmonized standards.
Coun il Dire tives: 1999/5/EC relating to radio equipment and tele ommuni ations terminal
equipment.
89/336/EEC relating to ele tromagneti ompatibility.
73/23/EEC relating to ele tri al equipment designed for use within
ertain voltage limits.
Harmonized Standards: EN55022:1998+A1:2000 +A2:2003 Class B
EN55024:1998+A1:2001+A2:2003
EN61000-3-2:2000
EN61000-3-3:1995+A1:2001
EN60950-1:2001
EN50371:2002
EN300 330-2:V1.1.1
EN301 489-03:V1.4.1
Manufa ture:
Vi tor Company of Japan, Limited.
2969-2, Ishikawa- ho, Ha hioji-shi, Tokyo, 192-8620, Japan
Importer and distributer:
Digital Identifi ation Solutions Group of Companies
Te kstraße 52 , D73734 Esslingen, Germany
Year to begin affixing CE Marking: 2005
Ha hioji-shi, June, 2006
Pla e, Date Toru Shimizu Manager-Quality Control
Vi tor Company of Japan, Limited.
3
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital de ice, pursu-
ant to part 15 the FCC Rules. These limits are designed to pro ide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Howe er, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or tele ision recep-
tion, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
– Reorient or relocate the recei ing antenna.
– Increase the separation between the equipment and recei er.
– Connect the equipment into an outlet on a circuit different from that to which the recei er is con-
nected.
– Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not appro ed by party responsible for compliance could oid user's authority
to operate the equipment.
Machine noise
Sound power le el: less than 70dB(A) according to DIN45635 part 19 (EN27779).
The measurements are to be made according to DIN45635 part 2019 or EN27779, respecti ely.
Information for USA
Information for EU
Information for Canada
Operation is subject to the following two conditions:
(1)this de ice may not cause interference, and (2) this de ice must accept any interference, including
interference that may cause undesired operation of the de ice.
4
Contents
Notes for safe operation................................ 5
Before use....................................................................7
Product features ....................................................7
Checking accessories............................................7
Handling of transfer film, ink ribbons and cards .... 7
Handling............................................................. 7
Storage ..............................................................7
Storing and handling cards after printing ...........8
Purchasing print media and cards ..................... 8
Escape Clause ...................................................... 8
Installation .............................................................9
Installation diagram............................................ 9
Names of parts........................................................... 10
Front................................................................. 10
Rear .................................................................10
When the printer door is open.......................... 10
Set-up......................................................................... 11
Connecting the IC unit (sold separately) ............. 11
Large size IC unit (sold separately) ................. 11
Compact IC unit (sold separately).................... 12
Connecting the Laminator................................ 12
Connecting the power cord..................................13
Installing the card stacker....................................14
Discharging the card ........................................ 14
Setting the ink ribbon...........................................15
Setting the retransfer film .................................... 17
Caution when loading the retransfer film cassette
and/or the ink ribbon cassette ............................. 19
Setting cards........................................................19
Inserting cards ................................................. 19
When using magnetic cards............................. 21
When using contact IC cards ...........................21
Loading cards .................................................. 21
Switching the card thickness............................ 21
Connecting with a host computer ........................22
Connecting Multiple Printers ............................... 22
Before use.................................................................. 23
Names of parts on the operation panel ............... 23
Setting buttons .................................................23
Operation display LED .....................................23
LCD panel ........................................................23
Operation display LED contents and
the LCD panel......................................................24
Initialization period ...........................................24
Operation ...................................................................25
Turning on the power........................................... 25
Turning off the power........................................... 26
About the RESET button ..................................... 26
On Initialization when the retransfer film cassette
and/or the ink ribbon cassette is loaded .............. 26
User modes .........................................................27
User mode screen flow........................................27
User mode settings..............................................28
Display mode settings ......................................... 29
Clearing the free counter ..................................... 30
Cleaning mode .................................................... 30
Ink mode setting ..................................................31
Retransfer mode setting ......................................32
Buzzer mode setting............................................33
Power sa ing mode settings................................33
Setting the bend remedy mode ........................... 34
Card Thickness setting mode .............................. 34
Coerci ity setting mode .......................................35
Non-contact IC antenna setting mode................. 35
IC contact setting mode....................................... 35
Test print .............................................................. 35
Unit No. setting .................................................... 35
Transport mode ...................................................35
Care and cleaning ...................................................... 36
Cleaning the cleaning rollers ...............................36
Cleaning the thermal head .................................. 37
Cleaning the fan filter...........................................37
Cleaning the card feed rollers and heat rollers.... 38
Cleaning the magnetic head................................ 39
Cleaning of he bobbin holders............................. 40
Once printer ser icing and cleaning ha e been
completed ............................................................ 40
Periodical maintenance .......................................40
Troubleshooting ......................................................... 41
Layout of rollers inside the printer ....................... 41
Error code listing..................................................42
Stopping when printing........................................ 44
Mending broken ink ribbon and retransfer film ....44
About printing errors ............................................ 44
When retransfer operation is not complete ......... 44
Caution when printing characters........................ 44
Remo ing card jams............................................45
Hopper jam ...................................................... 45
Turno er section [Jam (turno er)].................... 46
Retransfer section [Jam (transfer)] .................. 46
Specifications ............................................................. 47
Main specifications ..............................................47
Preheating period............................................. 24
LCD operation display content ............................ 24
5
Notes for safe operation
Before you use
Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you
start using the unit, this manual should be put aside the unit, or at a con enient place where you can look up the
manual any time as you need.
WARNING
WARNING CAUTION
If you ignore the warning with this mark, and handle
the unit in a wrong way, death or serious injuries may
occur.
If you ignore the caution with this mark, and handle
the unit in a wrong way, injuries or damages to
properties may occur.
If the abnormal phenomena as listed below are seen,
immediately stop operating the unit. Continuing
operation may cause a fire or electric shock.
• Smoke or odd smell comes out from the machine.
• Water or metal went into the machine.
• The unit fell to the floor, or the cabinet was broken.
• The power cable is damaged (exposed lead, broken cable,
etc.)
If you see these phenomena, turn off the power, pull out the
power plug, and contact your dealer as soon as possible. Do
not try to repair it by yourself. It is dangerous.
Do not remo e the screws, or disassemble or alter
the machine.
• High- oltage components are contained in the unit.
Touching these areas may result in an electric shock.
• Ask your dealer if you want your printer inspected or
repaired.
• Do not remo e the external co ers of the machine. You may
get an electric shock.
Do not work on the power cable, or gi e excessi e
force on it. Do not put hea y objects such as furniture
on the cable.
• The cable may be damaged, causing a fire or electric shock.
• When you find a defect on the power cable, such as
exposed lead, stop using the unit, and consult your dealer.
Do not use the machine with the power plug inserted
incompletely.
• The machine generates heat due to incomplete contact,
causing a fire or electric shock.
• Do not put many cords on a single plug socket. The power
cords also heats up.
Do not use the machine with dusts piled on the
power plug. Do not put a metallic material adjacent to
the power plug.
• Dusts and metal are conducti e, causing a fire or electric
shock.
• Pull out the power plug from the outlet e ery six months, and
clean the dusts piled on the legs and body of the plug.
Do not use a line oltage other than instructed.
• Using a line oltage or power supply which is not specified
may cause a fire or electric shock.
Do not put foreign materials from the openings of the
machine (e.g., ents, card slots, cassette inlet, etc.)
• Metals, flammable things, and other foreign materials may
cause a fire or electric shock if entering into the machine.
• If these things went into the machine, immediately turn off
the power, pull out the power plug, and ask your dealer to
repair. Do not try to repair it by yourself. It is dangerous.
Do not put a container with liquid in it, or small metal
ornaments and the like on the machine.
• The liquid or metal entering into the machine acts as a
conductor, causing a fire or electric shock.
• If liquid or metal went into the machine, immediately turn off
the power, pull out the power plug, and ask your dealer to
repair. Do not try to repair it by yourself. It is dangerous.
Do not place the machine on a rickety table or
slanting places.
• The machine may fall out of the table or fall o er, which may
damage the machine or injure you.
• If the machine is damaged by falling or turno er,
immediately turn off the power, pull out the power plug, and
ask your dealer to repair. Do not try to repair it by yourself. It
is dangerous.
Do not wet the machine with water.
• Using the machine at a place where water splashes on the
machine, or wetting the machine with water (applying,
throwing, or spilling water o er the machine) may cause a
fire or electric shock.
• If water entered into the machine, immediately turn off the
power, pull out the power plug, and ask your dealer to repair.
Do not try to repair it by yourself. It is dangerous.
Do not touch the machine with wet hands.
• Touching the machine with wet hands may cause an electric
shock.
Do not touch the power plug during electrical storms.
• Lightning may cause an electric shock.
6
Notes for safe operation (continued)
Pull out the power plug before cleaning the machine.
• This is for pre enting electric shocks.
Pull out the power plug when you won’t use the
machine for a prolonged period of time to assure
safety.
• Remo e the power plug from the outlet for safety when you
won’t use the machine for a long time.
Do not mo e the machine with the power cable and
other electric cables connected.
• The cables may be damaged while being mo ed, which may
cause a fire or electric shock.
• You may stumble o er the cable and get injured.
Do not mo e the machine with objects placed on it.
• They may fall on you and hurt you.
Do not put hea y objects on the machine.
• They may fall on you and hurt you.
Do not block the ents.
• Heat generated inside the machine cannot escape, which
may cause a fire.
Be sure to work with two persons when you unpack,
mo e or lift the machine.
• If you work alone, you may be injured by the fallen machine
or hurt your back by lifting a hea y machine by yourself.
Inspection
• Ask you dealer or a qualified person to inspect the machine,
typically once e ery two to three years. Operating the
machine with dusts piling on the components for a prolonged
period of time may cause a fire or a malfunction of the
machine. It will be particularly effecti e to inspect the
machine before wet rainy season. Consult your dealer on
the costs of inspection.
Do not put the machine at a place where it will be
wet with steam (e.g., from a humidifier), or at a
excessi ely humid or dusty place.
• The oil, water and dusts act as conductors, which may
cause a fire or electric shock.
CAUTION
Ground the machine with the attached electric cord
when connecting it to the utility outlet.
• Using a cord other than the one supplied for grounding may
cause an electric shock when the machine fails.
Do not put your head or yourself into the packaging
bag.
• Do not play with the packaging bag. You may suffocate
yourself.
• Gi e close attention to small children who may want to play
with the packaging bag.
Do not use the machine while it has a fault.
• Do not use the machine while it has a fault, as this may
cause a fire or electric shock.
• Immediately turn off the power, pull out the power plug, and
ask your dealer to repair. Do not try to repair it by yourself. It
is dangerous.
Do not put the machine at a place where it becomes
excessi ely hot.
• The surface and internal components may deteriorate. Also
there is a danger of a fire. Special care should be taken for
exposure to direct sunlight or a heater adjacent to the
machine.
Hold the body of the power plug when pulling it out.
• Do not pull out the plug by holding the cable. The cable may
be broken or damaged which may in turn cause a fire or
electric shock.
Do not touch the power plug with a wet hand
• You may get an electric shock.
Do not lay the power cable near the heating
equipment.
• The co ering of the cable will melt due to heat from such
equipment, which may cause a fire or electric shock.
The heat rollers and adjacent areas become hot
during operation.
• Be careful not to touch the heat rollers and adjacent areas
when replacing the ink ribbon or retransfer film, or remo e
jammed cards.
• Wait until the heat rollers get cooled down to pre ent burns.
Be careful of jamming your hand or fingers in the card
tray, card bracket on the hopper, or printer door.
• Replace the ink ribbon or retransfer film, or remo e jammed
cards with care not to jam your hand or fingers in the
mechanism, which may cause an injury.
Do not use a power cable other than the specified
cable for connection.
• If you use an unspecified power cable for connection or
extension, heat may accumulate in the cable, causing a fire.
7
Before use
Product features
•This card printer allows printing of high-quality, full-
color images equivalent to photographic quality onto
standard size (I O 7810 compliance) plastic cards
using sublimation type transfer printing.
•Use of sublimation type retransfer printing enables
printing of cards other than those made of PVC and
non-contact IC cards, etc. with uneven surfaces that
were previously difficult to print directly.
•Printing with no margins on all sides is possible.
•The host interface utilizes U B mode.
• This printer can automatically discern what type of ink
ribbon is installed by meanss of RF-ID tag built
inside.
Checking accessories
Please check for any missing accessories when
opening the box.
• Power cord
AC 120V type(For North America)(250cm)1unit
AC 200V type(For Europe)(250cm) · · · · · 1unit
•Instruction manual : English · · · · · · · · · 1 unit
* The detached power cords and the Instruction
manual vary according to model and country of
purchase.
•Cleaning card : 1 unit
•Card stacker : 1 unit
•Ink ribon cassette : 1 unit
•Retransfer film : 1 unit
cassette
•U B Cable(200cm) : 1 unit
•Jog lever (inside the card tray)
: 1 unit
•Groves : 1 unit
ome card materials may not be suitable for printing. Consult
your dealer regarding the materials to be used and
specifications required before purchase.
Handling of transfer film,
ink ribbons and cards
Handling
Take note of the following points when handling print
media (retransfer film and ink ribbons) and cards.
• Use of bent or damaged cards may result in card feed
error.
• Do not touch the print media or the printed surface of
cards directly with the hands as this may cause blurring
of the print.
• Foreign materials on the printing area may result in
misprints. Always load the print media and cards in a
clean environment.
• tatic build-up in the print media or cards can cause
errors. To avoid causing static electricity, do not rub
cards together.
• When replacing or replenishing print media or cards
that have been stored at low temperatures, let the print
media or cards sit for at least one hour at the same
temperature as location where the printer is to be used
before use. Using print media or cards as they are may
cause condensation and result in malfunction or print
errors.
torage
The storage condition of the print media (retransfer film
and ink ribbons) and cards may have a strong influence
on the print quality. elect a storage location that fits
the following criteria:
torage environment
torage temperature : 5°C to 25°C
41°F to 77°F
torage environment relative humidity : 40% to 60%
torage location
To avoid deterioration of the ink ribbon and retransfer
film, do not store in the following locations:
• Locations exposed to direct sunlight
• Locations with high temperature and high humidity
• Locations near organic solvents or diazo copiers.
torage period
Print media should be used within a half year of
purchase. For cards, please consult the dealer from
which they are purchased.
8
Before use (continued)
We can accept no liability for any
problems arising as a result of the use of media using
materials other than those specified.
Card material
I O/IEC 7810 type ID1 (dimensions) :
equivalent product
I O/IEC 7811-2 (Magnetic stripe) :
equivalent product
I O/IEC 7816 (IC card) : equivalent product
The materials of some cards may not be suitable for
printing. Consult your dealer regarding the materials to
be used and specifications required before purchase.
CAUTION
Version upgrade
The following defects may occur as a result of the ver
sion upgrade for the firmware of the printer or for the
printer driver.
• Card printing is disabled for the appliation software that
has been used.
• The operation of the printer or application software
becomes unstable.
• Defects in print result occurs.
• Print color or shade differs.
• The performance of reproducing fine letters, changes.
• Others
Be sure to retain a copy of the current version when
performing version upgrade. Reinstall the previous ver
sion immediately if these problems occur. We are not
liable for any damage such as defective cards or inter
ruptions during printing as a result of the version up
grade.
Escape Clause
We do not provide compensation for any malfunction
during card printing caused by breakdown of the
machine, ink ribbon defects or card characteristics.
In addition, we also do not provide compensation for
insufficient print quality, which are not agreed in
advance. Please evaluate carefully beforehand.
Card Material
ome card material may not be suitable for printing.
Using a contact-type IC card other than those specified
by the dealer, may cause damage to the thermal head.
No compensation is made for the life reduction and
failures that were caused by unsuitable card material.
Warp of card or uneven thickness of IC cards, even
though they are within the tolerance of JI or I O
standards, may not be suitable for printing or feeding.
For details on the specifications about card material
or others, consult the dealer in advance
toring and handling cards after printing
Avoid storing the cards in locations exposed to direct
sunlight or with high temperature and high humidity.
Furthermore, avoid contact with the following chemicals
and stationery, as they can cause discoloration or
fading of the cards:
• Organic solvents such as alcohol, film cleaner, diazo
copies, etc.
• oft vinyl chlorides, document cases, pass holders,
erasers, etc.
• Hair-dressing products and cosmetics, etc.
Purchasing print media and cards
Contact your dealer regarding the purchase of print
media (retransfer film and ink ribbons) and cards.
Always use the products specified below.
Print media
Use only the ink ribbons and retransfer film specified
for this unit. For the names of these products refer to
“Main pecifications” on p. 47 of this manual.
9
Installation
The performance of the card printer is strongly
influenced by the installation location.Be careful of the
following items as for installation location.
• Install in the locations is not so much as to cause print
defect due to dust adherence.
Dusty environment increases print defect. It is
recommended that the card printer is used in the
locations with the cleanness Class 8 or better of
I O14661-1. But at least avoid the following locations.
(1) Carpeted room
(2) Crowded locations
(3) Locations where paper(corrugated etc.) is handled
(4) Areas near copy machines
When the card printer is not used, it is recommended
that the power is turned off and the printer is covered
by plastic sheet etc.(not textile).
• Install in the locations where the printer performance is
kept.
Aviod the locations below where the performance or life
of the printer is affected.
(1) Locations where there is vibrations or shock
(2) Locations exposed to direct sunshine.
(3) Wet locations without ventilation
(4) Unstable locations and sloped surface
(5) Areas near air conditioners, humidifiers, stoves, etc.
that may cause condensation within the printer .
• Install in the environment that gives full play to the
printer ability.
The printer is to be installed in an environment
with the following temperature and humidity.
Temperature : 15°C to 30°C
59°F to 86°F
Humidity : 35% to 70%
Use of the printer in an environment
with temperatures lower than the above range may cause
retransfer errors and use of the printer in an environment
with temperatures higher than the above range may
cause print errors from deformation of the cards and
wrinkling of the film.
CAUTION
Installation diagram
Ventilation holes are provided for the cooling fan on the
bottom and sides of the unit. Avoid inserting any object
into the gap between the bottom of the unit and the top
of the stand. Install the unit with its sides at least 20cm
away from the surrounding wall as illustrated in the
diagram, and keep the back of the unit at least 10cm
away from the wall. Also, do not place any object on top
of the unit.
Do not place objects on top
20cm or more
7.9 inches or more 20cm or more
7.9 inches or more
Before use (continued)
10
Names of parts
Front When the printer door is open
lide knob Control panel
Printer
door
Card tray
Power switch Retransfer film cassette
(Accessory) Ink ribbon cassette
(Accessory)
Rear
External
connection
terminals Power input jack
External connection terminals
U B cable connection terminals
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