Dell POWEREDGE T300 User manual

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Dell™ PowerEdge™ T300 Systems

Hardware Owner’s Manual

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks

ofDellInc.;IntelisaregisteredtrademarksofIntelCorporation;Microsoft,Windows,WindowsServer,

and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United

States and/or other countries; UNIX is a registered trademark of The Open Group in the United States

and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model SCM

January 2008 P/N HR675 Rev. A00

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Other Information You May Need . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 12

Front-Panel Features and Indicators . . . . . . . . . . 13

Back-Panel Features and Indicators . . . . . . . . . . 16

Connecting External Devices. . . . . . . . . . . . 16

Power Indicator Codes . . . . . . . . . . . . . . . . . 17

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18

LCD Status Messages . . . . . . . . . . . . . . . . . . 19

Solving Problems Described by LCD Status

Messages. . . . . . . . . . . . . . . . . . . . . . 29

Removing LCD Status Messages . . . . . . . . . . 29

System Messages . . . . . . . . . . . . . . . . . . . . 30

Warning Messages . . . . . . . . . . . . . . . . . . . 39

Diagnostics Messages . . . . . . . . . . . . . . . . . 40

Alert Messages . . . . . . . . . . . . . . . . . . . . . 40

2 Using the System Setup Program . . . . . . 41

Entering the System Setup Program . . . . . . . . . . . 41

4Contents

Responding to Error Messages. . . . . . . . . . . 41

Using the System Setup Program. . . . . . . . . . 42

System Setup Options . . . . . . . . . . . . . . . . . . 43

Main Screen . . . . . . . . . . . . . . . . . . . . 43

Memory Information Screen . . . . . . . . . . . . 45

CPU Information Screen . . . . . . . . . . . . . . 46

SATA Configuration Screen. . . . . . . . . . . . . 47

Integrated Devices Screen . . . . . . . . . . . . . 48

Serial Communication Screen . . . . . . . . . . . 49

System Security Screen . . . . . . . . . . . . . . 50

Exit Screen . . . . . . . . . . . . . . . . . . . . . 52

System and Setup Password Features. . . . . . . . . . 53

Using the System Password . . . . . . . . . . . . 53

Using the Setup Password . . . . . . . . . . . . . 56

Disabling a Forgotten Password. . . . . . . . . . . . . 57

Baseboard Management Controller Configuration . . . 57

Entering the BMC Setup Module . . . . . . . . . . 58

BMC Setup Module Options . . . . . . . . . . . . 58

3 Installing System Components . . . . . . . 59

Recommended Tools . . . . . . . . . . . . . . . . . . . 60

Inside the System. . . . . . . . . . . . . . . . . . . . . 60

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 62

Removing the Front Bezel. . . . . . . . . . . . . . 63

Installing the Front Bezel . . . . . . . . . . . . . . 64

Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 65

Removing a Front Bezel Insert . . . . . . . . . . . 65

Installing a Front Bezel Insert. . . . . . . . . . . . 66

Contents 5

System Cover. . . . . . . . . . . . . . . . . . . . . . . 66

Removing the System Cover . . . . . . . . . . . . 66

Installing the System Cover. . . . . . . . . . . . . 67

EMI Fillers . . . . . . . . . . . . . . . . . . . . . . . . 68

Removing an EMI Filler . . . . . . . . . . . . . . . 68

Installing an EMI Filler . . . . . . . . . . . . . . . 69

Processor Airflow Shroud . . . . . . . . . . . . . . . . 69

Removing the Processor Airflow Shroud. . . . . . 70

Installing the Processor Airflow Shroud . . . . . . 72

Redundant and Non-Redundant Power Supplies . . . . 72

Removing a Redundant Power Supply . . . . . . . 73

Installing a Redundant Power Supply . . . . . . . 75

Removing a Non-redundant Power Supply . . . . 75

Installing a Non-Redundant Power Supply. . . . . 77

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 77

Removing a Hot-Pluggable Hard Drive . . . . . . . 77

Installing a Hot-Pluggable Hard Drive . . . . . . . 78

Removing a Cabled Hard Drive . . . . . . . . . . . 80

Installing a Cabled Hard Drive . . . . . . . . . . . 82

Configuring the Boot Device. . . . . . . . . . . . . . . 84

Diskette Drive (Optional) . . . . . . . . . . . . . . . . 84

Removing the Diskette Drive . . . . . . . . . . . . 84

Installing a Diskette Drive . . . . . . . . . . . . . 86

Optical and Tape Drives . . . . . . . . . . . . . . . . . 88

Removing an Optical or Tape Drive. . . . . . . . . 88

Installing an Optical or Tape Drive . . . . . . . . . 91

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 93

6Contents

Removing an Expansion Card. . . . . . . . . . . . 93

Installing an Expansion Card . . . . . . . . . . . . 95

SAS Controller Card . . . . . . . . . . . . . . . . . . . 96

Removing a SAS Controller Card . . . . . . . . . . 96

Installing a SAS Controller Card . . . . . . . . . . 97

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 99

Removing a RAID Battery . . . . . . . . . . . . . . 99

Installing a RAID Battery . . . . . . . . . . . . . 101

Remote Access Controller Card (RAC). . . . . . . . . 101

Removing the RAC Card . . . . . . . . . . . . . 101

Installing a RAC Card . . . . . . . . . . . . . . . 103

Internal USB Memory Key Connector . . . . . . . . . 104

Installing the Optional Internal USB Memory

Key . . . . . . . . . . . . . . . . . . . . . . . . 104

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 106

Removing the Expansion Card Fan . . . . . . . . 106

Installing the Expansion Card Fan . . . . . . . . 107

Removing the System Fan. . . . . . . . . . . . . 108

Installing the System Fan . . . . . . . . . . . . . 109

System Memory . . . . . . . . . . . . . . . . . . . . 110

Memory Module Installation Guidelines . . . . . 110

Removing Memory Modules . . . . . . . . . . . 111

Installing Memory Modules. . . . . . . . . . . . 113

Processor. . . . . . . . . . . . . . . . . . . . . . . . 114

Removing the Processor . . . . . . . . . . . . . 114

Installing the Processor. . . . . . . . . . . . . . 117

System Battery . . . . . . . . . . . . . . . . . . . . . 118

Contents 7

Removing the System Battery . . . . . . . . . . . 118

Installing the System Battery . . . . . . . . . . . . 120

Chassis Intrusion Switch . . . . . . . . . . . . . . . . 120

Removing the Chassis Intrusion Switch . . . . . . 120

Installing the Chassis Intrusion Switch . . . . . . 121

Power Supply Distribution Module . . . . . . . . . . . 122

Removing the Power Supply Distribution Module . 122

Installing the Power Supply Distribution Module . 123

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 124

Removing the SAS Backplane . . . . . . . . . . . 124

Installing the SAS Backplane . . . . . . . . . . . 126

Control Panel (Service-only Procedure) . . . . . . . . 126

Removing the Control Panel . . . . . . . . . . . . 126

Installing the Control Panel. . . . . . . . . . . . . 128

System Board (Service Only Procedure) . . . . . . . . 128

Removing the System Board . . . . . . . . . . . . 128

Installing the System Board . . . . . . . . . . . . 130

4 Troubleshooting Your System . . . . . . . . 133

Safety First—For You and Your System . . . . . . . . . 133

Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 133

Checking the Equipment. . . . . . . . . . . . . . . . . 134

Troubleshooting External Connections . . . . . . . 134

Troubleshooting the Video Subsystem . . . . . . . 134

Troubleshooting the Keyboard or Mouse . . . . . 135

Troubleshooting Serial I/O Problems . . . . . . . . . . 137

8Contents

Troubleshooting a Serial I/O Device . . . . . . . 138

Troubleshooting a USB Device . . . . . . . . . . 138

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 140

Troubleshooting a Wet System. . . . . . . . . . . . . 141

Troubleshooting a Damaged System. . . . . . . . . . 142

Troubleshooting the System Battery . . . . . . . . . . 143

Troubleshooting Redundant Power Supplies . . . . . 143

Troubleshooting System Cooling Problems . . . . . . 145

Troubleshooting a Fan . . . . . . . . . . . . . . 145

Troubleshooting System Memory . . . . . . . . . . . 146

Troubleshooting an Internal USB Memory Key . . . . 148

Troubleshooting a Diskette Drive . . . . . . . . . . . 149

Troubleshooting an Optical Drive . . . . . . . . . . . 151

Troubleshooting a SCSI Tape Drive . . . . . . . . . . 152

Troubleshooting a Hard Drive . . . . . . . . . . . . . 153

Troubleshooting a Hot-pluggable Hard Drive . . . . . 155

Troubleshooting a SAS or SAS RAID Controller. . . . 157

Troubleshooting Expansion Cards . . . . . . . . . . . 159

Troubleshooting the Microprocessor . . . . . . . . . 161

5 Running the System Diagnostics . . . . . . 163

Using Dell PowerEdge Diagnostics . . . . . . . . . . 163

Contents 9

System Diagnostics Features . . . . . . . . . . . . . . 163

When to Use the System Diagnostics . . . . . . . . . . 164

Running the System Diagnostics . . . . . . . . . . . . 164

System Diagnostics Testing Options . . . . . . . . . . 165

Using the Custom Test Options . . . . . . . . . . . . . 165

Selecting Devices for Testing . . . . . . . . . . . 165

Selecting Diagnostics Options . . . . . . . . . . . 166

Viewing Information and Results . . . . . . . . . . 166

6 Jumpers and Connectors . . . . . . . . . . . 167

System Board Connectors . . . . . . . . . . . . . . . . 167

Jumper Settings . . . . . . . . . . . . . . . . . . . . . 170

SAS Backplane Board Connectors . . . . . . . . . . . 171

Disabling a Forgotten Password . . . . . . . . . . . . 173

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 175

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 175

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

10 Contents

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