Dell PowerEdge T100 User manual

www.dell.com | support.dell.com

Dell™ PowerEdge™ T100 Systems

Hardware Owner’s Manual

book.book Page 1 Wednesday, June 24, 2009 8:21 AM

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel

is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, MS-DOS,

Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation

in the United States and/or other countries; UNIX is a registered trademark of The Open Group in the

United States and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

June 2009 Rev. A01

book.book Page 2 Wednesday, June 24, 2009 8:21 AM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . . 9

Other Information You May Need . . . . . . . . . . . . . 9

Accessing System Features During Startup. . . . . . . 10

Front-Panel Features and Indicators . . . . . . . . . . 11

Back-Panel Features and Indicators . . . . . . . . . . 13

Connecting External Devices. . . . . . . . . . . . 14

NIC Indicator Codes . . . . . . . . . . . . . . . . 14

Power Supply Indicators . . . . . . . . . . . . . . 15

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 16

System Messages . . . . . . . . . . . . . . . . . . . . 18

Warning Messages . . . . . . . . . . . . . . . . . . . 27

Diagnostics Messages . . . . . . . . . . . . . . . . . 27

Alert Messages . . . . . . . . . . . . . . . . . . . . . 27

2 Using the System Setup Program . . . . . . 29

Entering the System Setup Program . . . . . . . . . . . 29

Responding to Error Messages. . . . . . . . . . . 29

Using the System Setup Program . . . . . . . . . 30

System Setup Options . . . . . . . . . . . . . . . . . . 30

Main Screen . . . . . . . . . . . . . . . . . . . . 30

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4Contents

Memory Information Screen . . . . . . . . . . . . 33

CPU Information Screen . . . . . . . . . . . . . . 33

SATA Configuration Screen. . . . . . . . . . . . . 34

Integrated Devices Screen . . . . . . . . . . . . . 35

Console Redirection Screen . . . . . . . . . . . . 36

System Security Screen . . . . . . . . . . . . . . 36

Exit Screen . . . . . . . . . . . . . . . . . . . . . 38

System and Setup Password Features. . . . . . . . . . 38

Using the System Password . . . . . . . . . . . . 39

Using the Setup Password . . . . . . . . . . . . . 42

Disabling a Forgotten Password. . . . . . . . . . . . . 43

3 Installing System Components . . . . . . . 45

Recommended Tools . . . . . . . . . . . . . . . . . . . 45

Inside the System. . . . . . . . . . . . . . . . . . . . . 46

Opening the System . . . . . . . . . . . . . . . . . . . 47

Closing the System . . . . . . . . . . . . . . . . . . . . 47

Front Drive Bezel . . . . . . . . . . . . . . . . . . . . . 48

Removing the Front Drive Bezel . . . . . . . . . . 49

Replacing the Front Drive Bezel . . . . . . . . . . 49

Removing an Insert on the Front Drive Bezel. . . . 50

Replacing an Insert on the Front Drive Bezel. . . . 50

Removing and Inserting Blank Drive Inserts . . . . . . 51

Diskette Drive . . . . . . . . . . . . . . . . . . . . . . 52

Removing the Diskette Drive . . . . . . . . . . . . 52

Installing a Diskette Drive. . . . . . . . . . . . . . 54

Optical and Tape Drives . . . . . . . . . . . . . . . . . 57

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Contents 5

Removing an Optical or Tape Drive. . . . . . . . . 57

Installing an Optical or Tape Drive . . . . . . . . . 60

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 64

Hard Drive Installation Guidelines . . . . . . . . . 64

Removing a Hard Drive . . . . . . . . . . . . . . . 64

Installing a Hard Drive . . . . . . . . . . . . . . . 66

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 70

Removing an Expansion Card . . . . . . . . . . . 70

Installing an Expansion Card . . . . . . . . . . . . 73

SAS Controller Expansion Card . . . . . . . . . . 74

Memory . . . . . . . . . . . . . . . . . . . . . . . . . 76

Memory Module Upgrade Kits . . . . . . . . . . . 76

Memory Module Installation Guidelines . . . . . . 76

Addressing Memory With 8-GB Configurations

(Microsoft®Windows®Operating System Only) . 77

Removing a Memory Module. . . . . . . . . . . . 78

Installing a Memory Module . . . . . . . . . . . . 78

Microprocessor . . . . . . . . . . . . . . . . . . . . . 80

Removing the Processor . . . . . . . . . . . . . . 81

Replacing the Processor . . . . . . . . . . . . . . 83

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 84

Removing the Cooling Fans. . . . . . . . . . . . . 84

Replacing the Cooling Fans. . . . . . . . . . . . . 87

System Battery . . . . . . . . . . . . . . . . . . . . . . 89

Removing the System Battery . . . . . . . . . . . 90

Installing the System Battery . . . . . . . . . . . . 91

Power Supply . . . . . . . . . . . . . . . . . . . . . . 92

Removing the Power Supply . . . . . . . . . . . . 92

Installing the Power Supply . . . . . . . . . . . . 94

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6Contents

Chassis Intrusion Switch . . . . . . . . . . . . . . . . 94

Removing the Chassis Intrusion Switch . . . . . . 94

Installing the Chassis Intrusion Switch. . . . . . . 95

Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Removing the Bezel . . . . . . . . . . . . . . . . . 96

Replacing the Bezel. . . . . . . . . . . . . . . . . 97

I/O Panel Assembly . . . . . . . . . . . . . . . . . . . 98

Removing the I/O Panel Assembly . . . . . . . . . 98

Replacing the I/O Panel Assembly . . . . . . . . . 99

System Board. . . . . . . . . . . . . . . . . . . . . . 102

Removing the System Board . . . . . . . . . . . 102

Installing the System Board. . . . . . . . . . . . 103

4 Troubleshooting Your System . . . . . . . . 105

Safety First—For You and Your System . . . . . . . . 105

Start-Up Routine . . . . . . . . . . . . . . . . . . . . 105

Checking the Equipment . . . . . . . . . . . . . . . . 106

Troubleshooting External Connections . . . . . . 106

Troubleshooting the Video Subsystem . . . . . . 106

Troubleshooting the Keyboard or Mouse . . . . . . . 107

Troubleshooting Serial I/O Problems . . . . . . . . . 109

Troubleshooting a Serial I/O Device . . . . . . . 109

Troubleshooting a USB Device . . . . . . . . . . 110

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 112

Troubleshooting a Wet System. . . . . . . . . . . . . 113

Troubleshooting a Damaged System. . . . . . . . . . 114

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Contents 7

Troubleshooting the System Battery. . . . . . . . . . . 114

Troubleshooting Power Supply . . . . . . . . . . . . . 115

Troubleshooting System Cooling Problems . . . . . . . 116

Troubleshooting a Fan . . . . . . . . . . . . . . . 117

Troubleshooting System Memory . . . . . . . . . . . . 118

Troubleshooting a Diskette Drive . . . . . . . . . . . . 120

Troubleshooting an Optical Drive . . . . . . . . . . . . 122

Troubleshooting an External SCSI Tape Drive . . . . . 123

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 124

Troubleshooting a SAS or SAS RAID Controller . . . . 125

Troubleshooting Expansion Cards. . . . . . . . . . . . 127

Troubleshooting the Microprocessor . . . . . . . . . . 129

5 Running the System Diagnostics . . . . . . 131

Using Dell PowerEdge Diagnostics . . . . . . . . . . . 131

System Diagnostics Features . . . . . . . . . . . . . . 131

When to Use the System Diagnostics . . . . . . . . . . 132

Running the System Diagnostics . . . . . . . . . . . . 132

System Diagnostics Testing Options . . . . . . . . . . 132

Using the Custom Test Options . . . . . . . . . . . . . 133

Selecting Devices for Testing . . . . . . . . . . . 133

Selecting Diagnostics Options . . . . . . . . . . . 133

Viewing Information and Results . . . . . . . . . . 134

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8Contents

6 Jumpers and Connectors. . . . . . . . . . . . 135

System Board Jumpers. . . . . . . . . . . . . . . . . 135

System Board Connectors . . . . . . . . . . . . . . . 137

Disabling a Forgotten Password. . . . . . . . . . . . 139

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 141

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 141

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

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About Your System 9

About Your System

This section describes the physical, firmware, and software interface features

that provide and ensure the essential functioning of your system. The

physical connectors on your system’s front and back panels provide

convenient connectivity and system expansion capability. The system

firmware, applications, and operating systems monitor the system and

component status and alert you when a problem arises. System conditions

can be reported by any of the following:

• Front or back panel indicators

• System messages

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and

provides steps to resolve any problems indicated by a message. The system

indicators and features are illustrated in this section.

Other Information You May Need

NOTE: Important safety and regulatory information is provided in another

document. Warranty information may be included within this document or as a

separate document.

• The

Getting Started Guide

provides an overview of system features, setting

up your system, and technical specifications.

• CDs or DVDs included with your system provide documentation and tools

for configuring and managing your system.

• Systems management software documentation describes the features,

requirements, installation, and basic operation of the software.

• Operating system documentation describes how to install (if necessary),

configure, and use the operating system software.

• Documentation for any components you purchased separately provides

information to configure and install these options.

book.book Page 9 Wednesday, June 24, 2009 8:21 AM

10 About Your System

• Updates are sometimes included with the system to describe changes to

the system, software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates

first because they often supersede information in other documents.

• Release notes or readme files may be included to provide last-minute

updates to the system or documentation or advanced technical reference

material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access

system features. If your operating system begins to load before you enter the

keystroke, allow the system to finish booting, and then restart your system

and try again.

Table 1-1. Keystrokes for Accessing System Features

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program" on page 29.

<F10> Opens the utility partition, allowing you to run the system

diagnostics. See "Running the System Diagnostics" on page 132.

<F11> Enters the boot menu selection screen, allowing you to choose a boot

device.

<F12> Initiates PXE boot.

<Ctrl+C> Option is displayed for some SAS controller expansion cards. Enters

the SAS Configuration Utility, which includes RAID configuration

options. See your SAS adapter User’s Guide for more information.

<Ctrl+S> Option is displayed only if you have PXE support enabled through

the System Setup Program (see Table 2-1). This keystroke allows you

to configure NIC settings for PXE boot. For more information, see

the documentation for your integrated NIC.

book.book Page 10 Wednesday, June 24, 2009 8:21 AM

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