Dell PowerEdge R805 System User manual

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Dell™ PowerEdge™ R805 Systems

Hardware Owner’s Manual

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarksusedin this text:Dell, the DELLlogo, PowerEdge,andDell OpenManagearetrademarks

of Dell Inc.; AMD and AMD Opteron are registered trademarks and AMD PowerNow! is a trademark

ofAdvancedMicroDevices;Microsoft,Windows,WindowsServer,andMS-DOSareeithertrademarks

or registered trademarks of Microsoft Corporation in the United States and/or other countries; EMC

is a registered trademark of EMC Corporation; Red Hat and Red Hat Linux are registered trademarks

of Red Hat Inc.; UNIX is a registered trademark of The Open Group in the United States and other

countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model EMS01

September 2007 P/N TT864 Rev. A00

Contents 3

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

Other Information You May Need . . . . . . . . . . . . 11

Accessing System Features During Startup . . . . . . 12

Front-Panel Features and Indicators . . . . . . . . . . 14

Hard-Drive Indicator Codes . . . . . . . . . . . . 17

Back-Panel Features and Indicators . . . . . . . . . . 18

Connecting External Devices . . . . . . . . . . . 19

Power Indicator Codes . . . . . . . . . . . . . . . . . 20

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21

LCD Status Messages . . . . . . . . . . . . . . . . . . 22

Solving Problems Described by LCD Status

Messages . . . . . . . . . . . . . . . . . . . . . 34

Removing LCD Status Messages . . . . . . . . . 34

System Messages . . . . . . . . . . . . . . . . . . . . 35

Warning Messages . . . . . . . . . . . . . . . . . . . 45

Diagnostics Messages . . . . . . . . . . . . . . . . . 45

Alert Messages . . . . . . . . . . . . . . . . . . . . . 45

4Contents

2 Using the System Setup Program . . . . . . 47

Entering the System Setup Program . . . . . . . . . . . 47

Responding to Error Messages . . . . . . . . . . 47

Using the System Setup Program . . . . . . . . . 48

System Setup Options . . . . . . . . . . . . . . . . . . 48

Main Screen . . . . . . . . . . . . . . . . . . . . 48

Memory Information Screen . . . . . . . . . . . . 51

CPU Information Screen . . . . . . . . . . . . . . 52

Integrated Devices Screen . . . . . . . . . . . . . 54

Serial Communication Screen . . . . . . . . . . . 55

System Security Screen . . . . . . . . . . . . . . 56

Exit Screen . . . . . . . . . . . . . . . . . . . . . 58

System and Setup Password Features . . . . . . . . . 59

Using the System Password . . . . . . . . . . . . 59

Using the Setup Password . . . . . . . . . . . . . 62

Disabling a Forgotten Password . . . . . . . . . . . . 63

Baseboard Management Controller

Configuration . . . . . . . . . . . . . . . . . . . . . . 63

Entering the BMC Setup Module . . . . . . . . . . 64

BMC Setup Module Options . . . . . . . . . . . . 64

3 Installing System Components . . . . . . . . 65

Recommended Tools . . . . . . . . . . . . . . . . . . 66

Inside the System . . . . . . . . . . . . . . . . . . . . 66

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 68

Removing the Front Bezel . . . . . . . . . . . . . 69

Replacing the Front Bezel . . . . . . . . . . . . . 70

Contents 5

Opening and Closing the System . . . . . . . . . . . . 70

Opening the System . . . . . . . . . . . . . . . . 71

Closing the System . . . . . . . . . . . . . . . . . 71

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 72

Removing a Drive Blank . . . . . . . . . . . . . . 73

Installing a Drive Blank . . . . . . . . . . . . . . 73

Removing a Hot-Plug Hard Drive . . . . . . . . . 74

Installing a Hot-Plug Hard Drive . . . . . . . . . . 74

Replacing a Hard-Drive Carrier . . . . . . . . . . . . . 76

Removing a Hard Drive From a Hard-Drive

Carrier . . . . . . . . . . . . . . . . . . . . . . . 76

Installing a Hard Drive Into a Drive Carrier . . . . 76

Power Supplies . . . . . . . . . . . . . . . . . . . . . 77

Removing a Power Supply . . . . . . . . . . . . . 78

Replacing a Power Supply . . . . . . . . . . . . . 79

Removing the Power Supply Blank . . . . . . . . 80

Installing the Power Supply Blank . . . . . . . . . 80

Internal SD Card . . . . . . . . . . . . . . . . . . . . . 80

Removing the SD Card . . . . . . . . . . . . . . . 80

Installing the SD Card . . . . . . . . . . . . . . . 81

System Fans . . . . . . . . . . . . . . . . . . . . . . . 82

Removing a System Fan . . . . . . . . . . . . . . 82

Replacing a Cooling Fan . . . . . . . . . . . . . . 83

SAS Controller Daughter Card . . . . . . . . . . . . . 84

Installing a SAS Controller Daughter Card . . . . 84

Removing a SAS Controller Daughter Card . . . . 86

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 87

Installing a RAID Battery . . . . . . . . . . . . . . 87

Removing a RAID Battery . . . . . . . . . . . . . 87

6Contents

Configuring the Boot Device . . . . . . . . . . . . . . 88

Internal USB Memory Key Connector . . . . . . . . . . 89

Installing the Optional Internal USB

Memory Key . . . . . . . . . . . . . . . . . . . . 89

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 91

Expansion Card Installation Guidelines . . . . . . 91

Installing an Expansion Card . . . . . . . . . . . . 91

Removing an Expansion Card . . . . . . . . . . . 92

Cooling Shrouds . . . . . . . . . . . . . . . . . . . . . 94

Removing the Memory Module Cooling

Shrouds . . . . . . . . . . . . . . . . . . . . . . . 94

Removing the Processor Cooling Shroud . . . . . 96

Installing the Processor Cooling Shroud . . . . . . 96

Installing the Memory Module Cooling

Shrouds . . . . . . . . . . . . . . . . . . . . . . . 96

Fan Brackets . . . . . . . . . . . . . . . . . . . . . . . 97

Removing the Fan Brackets . . . . . . . . . . . . 97

Replacing the Fan Bracket . . . . . . . . . . . . . 98

Expansion-Card Risers . . . . . . . . . . . . . . . . . 99

Removing Expansion-Card Riser 1 . . . . . . . . . 99

Replacing Expansion-Card Riser 1 . . . . . . . . . 99

Removing Expansion-Card Riser 2 . . . . . . . . . 101

Replacing Expansion-Card Riser 2 . . . . . . . . . 101

Removing the Riser 2 Board From the

Expansion-Card Bracket . . . . . . . . . . . . . . 102

Replacing the Riser 2 Board on the

Expansion-Card Bracket . . . . . . . . . . . . . . 103

RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . 104

Removing the RAC Card . . . . . . . . . . . . . . 104

Installing a RAC Card . . . . . . . . . . . . . . . . 106

Contents 7

LOM Daughter Card . . . . . . . . . . . . . . . . . . . 107

Removing the LOM Daughter Card . . . . . . . . 107

Replacing the LOM Daughter Card . . . . . . . . 109

Optical Drive . . . . . . . . . . . . . . . . . . . . . . 109

Removing the Optical Drive from the System . . . 109

Installing the Optical Drive . . . . . . . . . . . . . 110

Removing the Optical Drive From the Optical

Drive Tray . . . . . . . . . . . . . . . . . . . . . . 112

Installing an Optical Drive Into the Optical

Drive Tray . . . . . . . . . . . . . . . . . . . . . . 113

System Memory . . . . . . . . . . . . . . . . . . . . . 114

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 114

Memory Sparing Support . . . . . . . . . . . . . 116

Installing Memory Modules . . . . . . . . . . . . 117

Removing Memory Modules . . . . . . . . . . . . 119

Integrated NIC TOE . . . . . . . . . . . . . . . . . . . 120

Processors . . . . . . . . . . . . . . . . . . . . . . . . 120

Removing a Processor . . . . . . . . . . . . . . . 120

Installing a Processor . . . . . . . . . . . . . . . 123

System Battery . . . . . . . . . . . . . . . . . . . . . . 125

Replacing the System Battery . . . . . . . . . . . 125

Sideplane Board . . . . . . . . . . . . . . . . . . . . . 127

Removing the Sideplane Board . . . . . . . . . . 127

Installing the Sideplane Board . . . . . . . . . . . 127

SAS/SATA Backplane Board . . . . . . . . . . . . . . 129

Removing the SAS/SATA Backplane Board . . . . 129

Installing the SAS/SATA Backplane Board . . . . 130

8Contents

Control Panel Assembly (Service-only

Procedure) . . . . . . . . . . . . . . . . . . . . . . . . 131

Removing the Control Panel Assembly . . . . . . . 131

Installing the Control Panel Assembly . . . . . . . 133

System Board (Service-only Procedure) . . . . . . . . 133

Removing the System Board . . . . . . . . . . . . 133

Installing the System Board . . . . . . . . . . . . 136

4 Troubleshooting Your System . . . . . . . . 137

Safety First—For You and Your System . . . . . . . . . 137

Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 137

Checking the Equipment . . . . . . . . . . . . . . . . . 138

Troubleshooting IRQ Assignment Conflicts . . . . 138

Troubleshooting External Connections . . . . . . . 139

Troubleshooting the Video Subsystem . . . . . . . 139

Troubleshooting the Keyboard . . . . . . . . . . . 140

Troubleshooting the Mouse . . . . . . . . . . . . 141

Troubleshooting Basic I/O Functions . . . . . . . . . . 141

Troubleshooting a Serial I/O Device . . . . . . . . 142

Troubleshooting a USB Device . . . . . . . . . . . 143

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 143

Troubleshooting a Wet System . . . . . . . . . . . . . 144

Troubleshooting a Damaged System . . . . . . . . . . 146

Troubleshooting the System Battery . . . . . . . . . . 147

Troubleshooting Power Supplies . . . . . . . . . . . . 147

Contents 9

Troubleshooting System Cooling Problems . . . . . . . 149

Troubleshooting a Fan . . . . . . . . . . . . . . . 149

Troubleshooting System Memory . . . . . . . . . . . . 150

Troubleshooting an SD Card or Internal USB Key . . . 152

Troubleshooting an Optical Drive . . . . . . . . . . . . 153

Troubleshooting an External Tape Drive . . . . . . . . 154

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 155

Troubleshooting a SAS Controller

Daughter Card . . . . . . . . . . . . . . . . . . . . . . 157

Troubleshooting Expansion Cards . . . . . . . . . . . 158

Troubleshooting the Microprocessors . . . . . . . . . 160

5 Running the System Diagnostics . . . . . 161

Using Server Administrator Diagnostics . . . . . . . . 161

System Diagnostics Features . . . . . . . . . . . . . . 161

When to Use the System Diagnostics . . . . . . . . . . 162

Running the System Diagnostics . . . . . . . . . . . . 162

System Diagnostics Testing Options . . . . . . . . . . 162

Using the Custom Test Options . . . . . . . . . . . . . 163

Selecting Devices for Testing . . . . . . . . . . . 163

Selecting Diagnostics Options . . . . . . . . . . . 163

Viewing Information and Results . . . . . . . . . 164

10 Contents

6 Jumpers and Connectors . . . . . . . . . . . 165

System Board Jumpers . . . . . . . . . . . . . . . . . 165

System Board Connectors . . . . . . . . . . . . . . . . 167

SAS/SATA Backplane Board Connectors . . . . . . . . 170

Sideplane Board Connectors . . . . . . . . . . . . . . 172

Expansion-Card Riser-Board Components and

PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . . 172

Disabling a Forgotten Password . . . . . . . . . . . . 174

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 175

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 175

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

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