Dell POWEREDGE R515 Instructions for use

Dell PowerEdge

R515 Systems

Hardware Owner’s

Manual

Regulatory Model E12S Series and E13S Series

Regulatory Type E12S002 and E13S002

book.book Page 1 Tuesday, August 24, 2010 1:47 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.

Microsoft®, Windows®, MS-DOS®, and Windows Server®are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model E12S Series and E13S Series

Regulatory Type E12S002 and E13S002

August 2010 Rev. A00

book.book Page 2 Tuesday, August 24, 2010 1:47 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features (Optional). . . . . . . . . . . . . . 16

Home Screen . . . . . . . . . . . . . . . . . . . . 17

Setup Menu. . . . . . . . . . . . . . . . . . . . . 18

View Menu . . . . . . . . . . . . . . . . . . . . . 18

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 19

Back-Panel Features and Indicators . . . . . . . . . . 20

Guidelines for Connecting Optional External

Devices. . . . . . . . . . . . . . . . . . . . . . . . . . 23

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 23

Power Indicator Codes . . . . . . . . . . . . . . . . . 24

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 25

LCD Status Messages (Optional) . . . . . . . . . . . . 27

Solving Problems Described by

LCD Status Messages . . . . . . . . . . . . . . . 39

Removing LCD Status Messages . . . . . . . . . . 39

System Messages . . . . . . . . . . . . . . . . . . . . 40

Warning Messages . . . . . . . . . . . . . . . . . . . 55

book.book Page 3 Tuesday, August 24, 2010 1:47 PM

4Contents

Diagnostics Messages. . . . . . . . . . . . . . . . . . 55

Alert Messages . . . . . . . . . . . . . . . . . . . . . 55

Other Information You May Need . . . . . . . . . . . . 56

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 57

Choosing the System Boot Mode . . . . . . . . . . . . 57

Entering the System Setup Program . . . . . . . . . . . 58

Responding to Error Messages. . . . . . . . . . . 58

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 58

System Setup Options . . . . . . . . . . . . . . . . . . 59

Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Memory Settings Screen . . . . . . . . . . . . . . 61

Processor Settings Screen . . . . . . . . . . . . . 61

SATA Settings Screen (Optional) . . . . . . . . . . 62

Boot Settings Screen . . . . . . . . . . . . . . . . 63

Integrated Devices Screen . . . . . . . . . . . . . 64

PCI IRQ Assignments Screen . . . . . . . . . . . . 65

Serial Communication Screen . . . . . . . . . . . 65

Embedded Server Management Screen . . . . . . 66

Power Management Screen . . . . . . . . . . . . 67

System Security Screen . . . . . . . . . . . . . . 67

Exit Screen . . . . . . . . . . . . . . . . . . . . . 69

Entering the UEFI Boot Manager. . . . . . . . . . . . . 70

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . . 70

UEFI Boot Manager Screen. . . . . . . . . . . . . 71

UEFI Boot Settings Screen . . . . . . . . . . . . . 71

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Contents 5

System Utilities Screen . . . . . . . . . . . . . . . 72

System and Setup Password Features . . . . . . . . . 72

Using the System Password . . . . . . . . . . . . 72

Using the Setup Password . . . . . . . . . . . . . 75

Embedded System Management . . . . . . . . . . . . 76

Baseboard Management Controller Configuration . . . 77

Entering the BMC Setup Module . . . . . . . . . . 77

iDRAC6 Configuration Utility . . . . . . . . . . . . . . 78

Entering the iDRAC6 Configuration Utility . . . . . 78

3 Installing System Components . . . . . . . . 79

Recommended Tools. . . . . . . . . . . . . . . . . . . 79

Inside the System . . . . . . . . . . . . . . . . . . . . 79

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 82

Removing the Front Bezel . . . . . . . . . . . . . 82

Installing the Front Bezel . . . . . . . . . . . . . . 83

Opening and Closing the System . . . . . . . . . . . . 83

Opening the System . . . . . . . . . . . . . . . . 83

Closing the System . . . . . . . . . . . . . . . . . 85

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 86

Removing the Cooling Shroud . . . . . . . . . . . 86

Installing the Cooling Shroud. . . . . . . . . . . . 87

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 87

Removing a Hard-Drive Blank . . . . . . . . . . . 87

Installing a Hard-Drive Blank. . . . . . . . . . . . 88

Removing a Hard Drive . . . . . . . . . . . . . . . 88

book.book Page 5 Tuesday, August 24, 2010 1:47 PM

6Contents

Installing a Hard Drive . . . . . . . . . . . . . . . 89

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 90

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 91

Internal Hard Drives . . . . . . . . . . . . . . . . . . . 91

Removing an Internal Hard-Drive Bay . . . . . . . 91

Installing an Internal Hard-Drive Bay. . . . . . . . 93

Removing an Internal Hard Drive From the

Internal Hard-Drive Bay. . . . . . . . . . . . . . . 93

Installing a Hard Drive Into a

Hard-Drive Bay . . . . . . . . . . . . . . . . . . . 94

Optical Drive (Optional) . . . . . . . . . . . . . . . . . 95

Removing an Optical Drive . . . . . . . . . . . . . 95

Installing an Optical Drive . . . . . . . . . . . . . 96

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 97

Removing a Cooling Fan . . . . . . . . . . . . . . 98

Installing a Cooling Fan . . . . . . . . . . . . . . 101

Power Supplies . . . . . . . . . . . . . . . . . . . . 102

Removing a Power Supply . . . . . . . . . . . . 102

Installing a Power Supply. . . . . . . . . . . . . 103

Removing the Power Supply Blank . . . . . . . . 104

Installing the Power Supply Blank . . . . . . . . 104

System Memory . . . . . . . . . . . . . . . . . . . . 104

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 105

Mode-Specific Guidelines . . . . . . . . . . . . 106

Installing Memory Modules. . . . . . . . . . . . 108

Removing Memory Modules . . . . . . . . . . . 110

Expansion Cards and Expansion-Card Risers . . . . . 111

book.book Page 6 Tuesday, August 24, 2010 1:47 PM

Contents 7

Expansion Card Installation Guidelines . . . . . . 111

Installing an Expansion Card . . . . . . . . . . . . 113

Removing an Expansion Card . . . . . . . . . . . 115

Removing an Expansion-Card Riser . . . . . . . . 116

Installing an Expansion-Card Riser. . . . . . . . . 118

Integrated Storage Controller Card . . . . . . . . . . . 119

Removing the Storage Controller Card . . . . . . . 119

Installing the Storage Controller Card . . . . . . . 121

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 122

Installing an iDRAC6 Express Card . . . . . . . . . 122

Removing an iDRAC6 Express Card . . . . . . . . 123

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 124

Installing an iDRAC6 Enterprise Card . . . . . . . 124

Removing an iDRAC6 Enterprise Card . . . . . . . 126

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 127

Installing a VFlash Media Card . . . . . . . . . . . 127

Removing a VFlash Media Card . . . . . . . . . . 127

Internal USB Memory Key . . . . . . . . . . . . . . . 127

Processors . . . . . . . . . . . . . . . . . . . . . . . . 128

Removing a Processor . . . . . . . . . . . . . . . 128

Installing a Processor . . . . . . . . . . . . . . . 132

System Battery . . . . . . . . . . . . . . . . . . . . . . 133

Replacing the System Battery . . . . . . . . . . . 133

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 136

Removing the RAID Battery . . . . . . . . . . . . 136

Installing the RAID Battery . . . . . . . . . . . . . 137

Control Panel Assembly—LED . . . . . . . . . . . . . 137

Removing the Control-Panel Module–LED . . . . . 137

book.book Page 7 Tuesday, August 24, 2010 1:47 PM

8Contents

Installing the Control-Panel Module–LED . . . . 139

Control Panel Assembly—LCD (Optional) . . . . . . . 140

Removing the Control Panel Display

Module . . . . . . . . . . . . . . . . . . . . . . 140

Installing the Control Panel Display

Module . . . . . . . . . . . . . . . . . . . . . . 141

Removing the Control Panel Assembly . . . . . . 141

Installing the Control Panel Assembly . . . . . . 143

SAS Backplane. . . . . . . . . . . . . . . . . . . . . 143

Removing the SAS Backplane . . . . . . . . . . 143

Installing the SAS Backplane. . . . . . . . . . . 147

Power Distribution Board . . . . . . . . . . . . . . . 148

Removing the Power Distribution Board . . . . . 148

Replacing the Power Distribution Board . . . . . 151

System Board. . . . . . . . . . . . . . . . . . . . . . 152

Removing the System Board . . . . . . . . . . . 152

Installing the System Board. . . . . . . . . . . . 154

4 Troubleshooting Your System . . . . . . . . 157

Safety First—For You and Your System . . . . . . . . 157

Troubleshooting System Startup Failure. . . . . . . . 157

Troubleshooting External Connections . . . . . . . . 157

Troubleshooting the Video Subsystem. . . . . . . . . 158

Troubleshooting a USB Device . . . . . . . . . . . . 158

Troubleshooting a Serial I/O Device. . . . . . . . . . 159

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 159

book.book Page 8 Tuesday, August 24, 2010 1:47 PM

Contents 9

Troubleshooting a Wet System . . . . . . . . . . . . . 160

Troubleshooting a Damaged System . . . . . . . . . . 162

Troubleshooting the System Battery. . . . . . . . . . . 162

Troubleshooting Power Supplies . . . . . . . . . . . . 163

Troubleshooting System Cooling Problems . . . . . . . 163

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 164

Troubleshooting System Memory . . . . . . . . . . . . 165

Troubleshooting an Internal USB Key . . . . . . . . . . 167

Troubleshooting an Optical Drive . . . . . . . . . . . . 168

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 169

Troubleshooting an Internal Hard Drive. . . . . . . . . 170

Troubleshooting a Storage Controller. . . . . . . . . . 171

Troubleshooting Expansion Cards. . . . . . . . . . . . 172

Troubleshooting Processors. . . . . . . . . . . . . . . 174

5 Running the System Diagnostics . . . . . . 177

Using Online Diagnostics . . . . . . . . . . . . . . . . 177

Embedded System Diagnostics Features . . . . . . . . 177

When to Use the Embedded System Diagnostics . . . . 178

Running the Embedded System Diagnostics . . . . . . 178

Embedded System Diagnostics Testing Options . . . . 179

Using the Custom Test Options . . . . . . . . . . . . . 179

book.book Page 9 Tuesday, August 24, 2010 1:47 PM

10 Contents

Selecting Devices for Testing. . . . . . . . . . . 179

Selecting Diagnostics Options . . . . . . . . . . 179

Viewing Information and Results . . . . . . . . . 180

6 Jumpers and Connectors. . . . . . . . . . . . 181

System Board Jumpers. . . . . . . . . . . . . . . . . 181

System Board Connectors . . . . . . . . . . . . . . . 182

Disabling a Forgotten Password. . . . . . . . . . . . 184

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 187

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 187

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

book.book Page 10 Tuesday, August 24, 2010 1:47 PM

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