Dell DX6000G User manual

Dell DX6000G Systems

Hardware Owner’s

Manual

book.book Page 1 Wednesday, December 22, 2010 2:13 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc. Microsoft®,

Windows®, and Windows Server®are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

December 2010 Rev. A00

book.book Page 2 Wednesday, December 22, 2010 2:13 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . . 9

Accessing System Features During Startup. . . . . . . . 9

Front-Panel Features and Indicators . . . . . . . . . . 10

LCD Panel Features . . . . . . . . . . . . . . . . . . . 12

Hard Drive Status Indicators . . . . . . . . . . . . . . 16

Back-Panel Features and Indicators . . . . . . . . . . 17

Guidelines for Connecting Optional

External Devices. . . . . . . . . . . . . . . . . . . . . 19

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 19

Power Indicator Codes . . . . . . . . . . . . . . . . . 20

LCD Status Messages . . . . . . . . . . . . . . . . . . 21

System Messages . . . . . . . . . . . . . . . . . . . . 35

Warning Messages . . . . . . . . . . . . . . . . . . . 52

Diagnostics Messages . . . . . . . . . . . . . . . . . 52

Alert Messages . . . . . . . . . . . . . . . . . . . . . 52

Other Information You May Need . . . . . . . . . . . . 53

book.book Page 3 Wednesday, December 22, 2010 2:13 PM

4Contents

2 Using the System Setup Program

and UEFI Boot Manager . . . . . . . . . . . . . 55

Choosing the System Boot Mode . . . . . . . . . . . . 55

Entering the System Setup Program . . . . . . . . . . . 56

System Setup Options . . . . . . . . . . . . . . . . . . 57

Entering the UEFI Boot Manager. . . . . . . . . . . . . 67

System and Setup Password Features. . . . . . . . . . 69

Embedded System Management. . . . . . . . . . . . . 73

Baseboard Management Controller Configuration . . . 74

iDRAC Configuration Utility . . . . . . . . . . . . . . . 74

3 Installing System Components . . . . . . . 77

Recommended Tools . . . . . . . . . . . . . . . . . . . 77

Inside the System. . . . . . . . . . . . . . . . . . . . . 77

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 79

Opening and Closing the System . . . . . . . . . . . . 80

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . 82

Power Supplies . . . . . . . . . . . . . . . . . . . . . 86

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 88

Integrated Storage Controller Card . . . . . . . . . . . 92

Expansion-Card Riser . . . . . . . . . . . . . . . . . . 94

Internal USB Memory Key . . . . . . . . . . . . . . . . 96

book.book Page 4 Wednesday, December 22, 2010 2:13 PM

Contents 5

System Board Shroud . . . . . . . . . . . . . . . . . . 98

Integrated Dell Remote Access Controller 6

Express Card (Optional) . . . . . . . . . . . . . . . . . 100

Integrated Dell Remote Access Controller 6

(iDRAC6) Enterprise Card (Optional) . . . . . . . . . . 102

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 105

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 105

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 107

System Memory . . . . . . . . . . . . . . . . . . . . . 110

Processors . . . . . . . . . . . . . . . . . . . . . . . . 118

System Battery . . . . . . . . . . . . . . . . . . . . . . 125

Control Panel Assembly . . . . . . . . . . . . . . . . . 127

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 130

Power Distribution Board . . . . . . . . . . . . . . . . 133

System Board . . . . . . . . . . . . . . . . . . . . . . 135

4 Troubleshooting Your System . . . . . . . . 141

Safety First—For You and Your System . . . . . . . . . 141

Troubleshooting System Startup Failure . . . . . . . . 141

Troubleshooting External Connections . . . . . . . . . 141

Troubleshooting the Video Subsystem . . . . . . . . . 142

Troubleshooting a USB Device . . . . . . . . . . . . . 142

Troubleshooting a Serial I/O Device . . . . . . . . . . 143

book.book Page 5 Wednesday, December 22, 2010 2:13 PM

6Contents

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 143

Troubleshooting a Wet System. . . . . . . . . . . . . 144

Troubleshooting a Damaged System. . . . . . . . . . 145

Troubleshooting the System Battery . . . . . . . . . . 146

Troubleshooting Power Supplies . . . . . . . . . . . 147

Troubleshooting System Cooling Problems . . . . . . 147

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 148

Troubleshooting System Memory . . . . . . . . . . . 148

Troubleshooting an Internal USB Key . . . . . . . . . 150

Troubleshooting an Optical Drive . . . . . . . . . . . 151

Troubleshooting an External Tape Drive. . . . . . . . 151

Troubleshooting a Hard Drive . . . . . . . . . . . . . 152

Troubleshooting a SAS or SAS RAID Controller. . . . 153

Troubleshooting Expansion Cards . . . . . . . . . . . 154

Troubleshooting the Processors . . . . . . . . . . . . 156

book.book Page 6 Wednesday, December 22, 2010 2:13 PM

Contents 7

5 Running the System Diagnostics . . . . . . 159

Using Online Diagnostics . . . . . . . . . . . . . . . . 159

Embedded System Diagnostics Features . . . . . . . . 159

When to Use the Embedded System Diagnostics . . . . 160

Running the Embedded System Diagnostics . . . . . . 160

Embedded System Diagnostics Testing Options . . . . 160

Using the Custom Test Options . . . . . . . . . . . . . 161

6 Jumpers and Connectors . . . . . . . . . . . 163

System Board Jumpers . . . . . . . . . . . . . . . . . 163

System Board Connectors . . . . . . . . . . . . . . . . 164

Disabling a Forgotten Password . . . . . . . . . . . . 166

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 169

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 169

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

book.book Page 7 Wednesday, December 22, 2010 2:13 PM

8Contents

book.book Page 8 Wednesday, December 22, 2010 2:13 PM

About Your System 9

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 55.

<F10> Enters System Services, which opens the Unified Server Configurator.

The Unified Server Configurator allows you to access utilities such as

embedded system diagnostics. For more information, see the Unified

Server Configurator documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending

on the system’s boot configuration. See "Using the System Setup

Program and UEFI Boot Manager" on page 55.

<F12> Starts PXE boot.

<Ctrl<E> Enters the Baseboard Management Controller (BMC) or iDRAC

Configuration Utility, which allows access to the System Event Log

(SEL) and configuration of remote access to the system. For more

information, see the BMC or iDRAC user documentation.

<Ctrl<C> Enters the SAS Configuration Utility. See your SAS adapter

documentation for more information.

<Ctrl<R> Enters the RAID configuration utility. For more information, see the

documentation for your SAS RAID card.

<Ctrl<S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

book.book Page 9 Wednesday, December 22, 2010 2:13 PM

10 About Your System

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators

Item Indicator, Button, or

Connector

Icon Description

1Power-onindicator,

power button

The power-on indicator lights when the

system power is on.

The power button controls the

DC power supply output to the system.

When the optional system bezel is

installed, the power button is not

accessible.

NOTE: When powering on the system,

the video monitor can take from several

seconds to over 2 minutes to display an

image, depending on the amount of

memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the

power button causes the system to

perform a graceful shutdown before

power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for

5 seconds.

1 2 34

5789

610

book.book Page 10 Wednesday, December 22, 2010 2:13 PM

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