Dell J740 User manual

www.dell.com/supplies | support.dell.com

Dell™ Personal Inkjet Printer J740

Owner’s Manual

Look Inside For:

• Learning about your printer

• Understanding the software

• Maintenance and Troubleshooting

www.dell.com/supplies | support.dell.com

Order ink cartridges

Dell™ ink cartridges are available only through Dell. You can order ink

cartridges online at www.dell.com/supplies or by phone.

USA 877-465-2968

(877-Ink2You)

Canada 877-501-4803

Mexico 001-800-210-7607

Puerto Rico 800-805-7545

UK 0870 907 4574

Ireland 1850 707 407

France 0825387247

Italy 800602705

Spain 902120385

Germany 0800 2873355

Austria 08 20 - 24 05 30 35

Netherlands 020 - 674 4881

Belgium 02.713 1590

Sweden 08 587 705 81

Norway 231622 64

Denmark 3287 5215

Finland 09 2533 1411

Switzerland 0848 801 888

Understanding your printer iii

Understanding your printer

The table on page iv describes each part.

Paper support

Paper guide

Paper exit tray

Front cover

Power supply USB cable

Power button

Paper feed button

iv Understanding your printer

Accessing your User’s Guide

To access your User’s Guide:

Click Start →Programs →Dell Printers → Dell Inkjet Printer J740 →View User’s Guide.

Use the: To:

Paper guide Make sure paper feeds correctly into the printer.

Paper support Load paper in the printer.

Power button Turn the printer on or off, or cancel a print job.

Front cover Open to change cartridges.

Paper exit tray Stack paper as it exits the printer.

Paper feed button Feed paper into the printer.

Power supply Supply power to the printer.

USB cable Connect your printer to a computer.

Notes, Notices, and Cautions v

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is

strictly forbidden.

Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft

and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the

marks and names of their products. Dell Computer Corporation disclaims any proprietary interest in

trademarks and trade names other than its own.

____________________

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure

by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical

Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell

Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.

vi Caution: SAFETY INFORMATION

www.dell.com/supplies | support.dell.com

Caution: SAFETY INFORMATION

Use the following safety guidelines to help ensure your own personal safety and to help protect your

computer and working environment from potential damage.

•Use only the power supply provided with this product or the manufacturer’s authorized

replacement power supply.

•Connect the power cord to an electrical outlet that is near the product and easily accessible.

•Refer service or repairs, other than those described in the user documentation, to a professional

service person.

CAUTION: Do not set up this product or make any electrical or cabling connections, such as the

power supply cord, during a lightning storm.

Contents vii

Contents

Understanding your printer . . . . . . . . . . . . . . . . . . . . iii

Notes, Notices, and Cautions . . . . . . . . . . . . . . . . . . . . v

Caution: SAFETY INFORMATION . . . . . . . . . . . . . . . . . vi

1Learning about your printer

Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . 2

Understanding the printer software . . . . . . . . . . . . . . . . 2

Print Properties . . . . . . . . . . . . . . . . . . . . . . . . . 2

Dell Printer Solution Center . . . . . . . . . . . . . . . . . . . 3

Understanding the paper type sensor . . . . . . . . . . . . . . . 5

2Using the printer

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Basic printing . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing photos . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing envelopes . . . . . . . . . . . . . . . . . . . . . . . . 10

Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printing banners . . . . . . . . . . . . . . . . . . . . . . . . 10

Printing mirror images and iron-on transfers . . . . . . . . . . 10

Print transparencies . . . . . . . . . . . . . . . . . . . . . . . 11

Printing posters . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printing on both sides of the paper . . . . . . . . . . . . . . . 11

See more printing projects . . . . . . . . . . . . . . . . . . . 12

viii Contents

Sharing printers . . . . . . . . . . . . . . . . . . . . . . . . 12

3Maintenance

Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . 16

Replacing an ink cartridge . . . . . . . . . . . . . . . . . . . . 16

Aligning the ink cartridges . . . . . . . . . . . . . . . . . . . . 17

Cleaning the ink cartridge nozzles . . . . . . . . . . . . . . . . 18

4Troubleshooting

Setup troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 20

General troubleshooting . . . . . . . . . . . . . . . . . . . . . . 20

Paper misfeeds or multiple sheets feed . . . . . . . . . . . . . 20

Envelopes do not feed properly . . . . . . . . . . . . . . . . . 21

Document does not print . . . . . . . . . . . . . . . . . . . . 21

Printer is not communicating with computer . . . . . . . . . . 21

More troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 22

Error messages . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing and reinstalling the printer software . . . . . . . . . 25

Other help sources . . . . . . . . . . . . . . . . . . . . . . . . . 26

5Regulatory notices

6Appendix

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Limited Warranties and Return Policy . . . . . . . . . . . . . . 42

Limited Warranty for the U.S. . . . . . . . . . . . . . . . . . 42

"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 45

Contents ix

Limited Warranty Terms for Canada . . . . . . . . . . . . . . 45

"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . . 48

One-Year End-User Manufacturer Guarantee (Latin America and the

Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . . 50

Dell Computer Corporation Ink and Toner Cartridges Limited

Warranty (U.S. and Canada Only) . . . . . . . . . . . . . . . . 51

Dell Software License Agreement . . . . . . . . . . . . . . . . . 52

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

xContents

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