Dell EMC Unity Series User manual

Dell EMC Unity™Family

Unity 300/300F, Unity 350F, Unity

380/380F, Unity 400/400F, Unity 450F,

Unity 500/500F, Unity 600/600F and

Unity 650F

Installation Guide

P/N 302-002-562

REV 05

Published June 2019

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND

WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED

IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.

Published in the USA.

Dell EMC

Hopkinton, Massachusetts 01748-9103

1-508-435-1000 In North America 1-866-464-7381

www.DellEMC.com

2Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

About this guide........................................................................................... 6

Related documentation................................................................................ 6

Prepare your system 7

Before you begin.......................................................................................... 8

Installation workflow including optional DAEs............................................... 8

Site and equipment preparation....................................................................9

Hardware acclimation times........................................................................ 10

Avoiding electrostatic discharge (ESD) damage ......................................... 11

Emergency procedures (without an ESD kit).............................................. 12

Unpack your system 13

Unpack the disk processor enclosure.......................................................... 14

Verifying shipping package contents.............................................. 14

Install your storage system components into a rack 17

Install the disk processor enclosure.............................................................18

Installing the rails in the cabinet..................................................... 19

Installing the DPE on the rails........................................................ 22

Cable and power up your storage system components 25

Attach the storage processors to the network........................................... 26

DPE power up.............................................................................................26

Verify status LEDs......................................................................................28

Installing the front bezel..............................................................................31

Set up a management interface connection 33

Connect a Windows-based computer to your storage system.................... 34

Automatically assigning a dynamic storage system management port IP

address.......................................................................................................34

Manually assigning a static storage system management port IP address....

Download and install the Connection Utility software....................36

Run the Connection Utility............................................................ 36

Post-requisites........................................................................................... 38

Unpack your DAE 39

Unpack the (optional) disk-array enclosures.............................................. 40

15-drive DAE container contents................................................... 40

25-drive DAE container contents................................................... 41

Install your DAE components into a rack 43

Preface

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

CONTENTS

Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F and Unity

650F Installation Guide

Install the disk array enclosure....................................................................44

Install 15-drive DAE........................................................................44

Install 25-drive DAE....................................................................... 47

Cable and power up your DAE components 53

Cabling the DPE to a DAE...........................................................................54

Cabling the first optional DAE to create back-end bus 1................ 55

Cabling the second optional DAE to extend back-end bus 0.......... 57

Cabling the DPE SAS module ports to create back-end buses 2

through 5.......................................................................................58

Cabling an expansion DAE to an existing DAE to extend a back-end bus.... 62

Connecting power to the DAE.................................................................... 65

Configuration Worksheet 67

Configuration worksheet............................................................................ 68

Chapter 8

Appendix A

CONTENTS

4Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

Additional resources

As part of an improvement effort, revisions of the software and hardware are

periodically released. Therefore, some functions described in this document might not

be supported by all versions of the software or hardware currently in use. The product

release notes provide the most up-to-date information on product features. Contact

your technical support professional if a product does not function properly or does not

function as described in this document.

Where to get help

Support, product, and licensing information can be obtained as follows:

Product information

For product and feature documentation or release notes, go to Unity Technical

Documentation at: www.emc.com/en-us/documentation/unity-family.htm.

Troubleshooting

For information about products, software updates, licensing, and service, go to Online

Support (registration required) at: https://Support.EMC.com. After logging in, locate

the appropriate Support by Product page.

Technical support

For technical support and service requests, go to Online Support at: https://

Support.EMC.com. After logging in, locate Create a service request. To open a

service request, you must have a valid support agreement. Contact your Sales

Representative for details about obtaining a valid support agreement or to answer any

questions about your account.

Special notice conventions used in this document

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or

serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or

serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or

moderate injury.

NOTICE

Addresses practices not related to personal injury.

Note

Presents information that is important, but not hazard-related.

Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F and Unity

650F Installation Guide

About this guide

This guide is designed for personnel who install, configure, and maintain the Unity

300/300F/350F/380/380F, Unity 400/400F/450F, Unity 500/500F/550F, and

Unity 600/600F/650F platform. To use this hardware publication, you should be

familiar with digital storage equipment and cabling.

Note

This document was accurate at publication time. New versions of this document might

be released. Check to ensure that you are using the latest version of this document.

Related documentation

The following Unity system documents provide additional information.

EMC Unity Hardware Information Guide

EMC Unity Operating System Release Notes

Additional relevant documentation can be obtained at:

lhttp://bit.ly/unityinfohub

lhttps://support.emc.com/products/39949

Additional resources

6Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

CHAPTER 1

Prepare your system

Use this section to understand what you need before you begin the installation as well

as the site requirements for the system.

lBefore you begin.................................................................................................. 8

lInstallation workflow including optional DAEs.......................................................8

lSite and equipment preparation........................................................................... 9

lHardware acclimation times................................................................................10

lAvoiding electrostatic discharge (ESD) damage .................................................11

lEmergency procedures (without an ESD kit)......................................................12

Prepare your system 7

Before you begin

Procedure

1. Set up a product support account.

If you do not already have a product support account, go to https://

support.emc.com/products/39949 to set one up. You will need a support

account to access the latest troubleshooting information, online chat,

installation and maintenance videos, utilities and wizards.

2. Complete the

Configuration Worksheet

The

Configuration Worksheet

is available for download from https://

support.emc.com/products/39949. Configuration worksheet information is also

included in Configuration Worksheet on page 67.

Installation workflow including optional DAEs

Use the following documents and software and sequence of actions as a guide to

install the storage system:

1. Use the

Quick Start Guide

or this guide and the

Unity Hardware Information Guide

to:

a. Prepare the site for installation.

b. Unpack the storage system.

c. Rack and install the storage system.

d. Cable the system components.

e. Power up the system components.

f. Use the Connection Utility (CU) to discover and configure the system

management IP address for network management.

g. Launch a browser, log in to the system, and follow the Unisphere Initial

Configuration Wizard tasks to complete the initial system configuration.

2. Use Unisphere to:

a. Complete the Initial Configuration Wizard tasks:

lAccept License Agreement and Configure User Credentials

lInstall License File

lConfigure Network Services (DNS/NTP)

lConfigure FAST Cache and Pools (optional)

lConfigure Alerts (optional)

lConfigure Support Credentials, Customer Contact Information, and EMC

Secure Remote Services (recommended)

lConfigure iSCSI Interfaces (optional)

lSet up a NAS Server (optional)

b. Enable SSH under Service > Service Tasks (recommended for remote

support)

Prepare your system

8Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

c. Update system software under Settings > Software and Licenses (as

required)

d. Configure Block and File resources, and Hosts (as required)

3. Use this guide and the

Hardware Information Guide

to:

a. Rack and install optional DAEs

b. Cable the optional DAEs

c. Power up the optional DAEs

d. Configure extra Block and File resources, and Hosts (as required)

Site and equipment preparation

The following items must be available at the site to install the storage system:

lTools: Slotted or Phillips screwdriver, ESD protection kit, and a mechanical lift

(optional).

Note

A Slotted or Phillips screwdriver with a six inch or longer magnetic head is

recommended for the 12-drive disk processor enclosure.

lManagement console: A Windows-based computer to run the initialization,

maintenance, and management tools with:

nAt least 100 MB of free space

nConnection on same LAN subnet as your storage system (recommended)

nWeb browser (Internet Explorer, Mozilla Firefox, Google Chrome)

Note

Refer to the Unity Support Matrix on the support website for compatibility and

interoperability information related to the Web browsers.

lSpace: Cabinet vertical space of 2U (3.5 inches, 8.9 cm) for the disk processor

enclosure (DPE, 25-drive or 12-drive) and, if applicable, cabinet vertical space of

2U for each optional 25-drive disk-array enclosure (DAE) or 3U (5.75 inches, 14.6

cm) for each optional 15-drive DAE.

lNetwork connections:

nTwo 1-gigabit Ethernet management connections

nFour CNA ports (two per SP) that can be set, if applicable, either at

manufacturing time or, if not, during installation or later to:

– 2 x 10GbE or 1GbE ports, or

– 2 x 4Gb/s or 8Gb/s or 16Gb/s or 2 x 2Gb/s or 4Gb/s or 8Gb/s FC ports, or

– 2 x 16Gb/s single mode (SM) FC ports, or

– 1 x 16Gb/s SM FC port and 1 x 4Gb/s or 8Gb/s or 16Gb/s or 1 x 2Gb/s or

4Gb/s or 8Gb/s multi-mode (MM) FC port

Prepare your system

Site and equipment preparation 9

Note

Once set they cannot be changed. 10GbE connectivity supports both the

10GbE optical SFP and the 10GbE Active/Passive TwinAX cables. 1GbE

connectivity supports only the 1GbE optical SFP.

nTwo 10GbE ports for file/iSCSI protocols, if applicable

nIf ordered, add-on I/O interface modules

nBulk Category (CAT) 5, 5e, 6, 6a or better cables for each connection to your

network

lNetwork, information:

nDNS and NTP servers accessible from the storage system (recommended)

nWindows Domain Controller (recommended)

nSMTP server network connection to the storage system and the management

host (optional)

nIf you are using the Connection Utility, the management port and login

information required includes:

– A static IP address for the system

– The subnet mask of the LAN to which the system is connected

– The default gateway address of the LAN to which the system is connected

– Passwords for system users admin and service

nIf you are setting up the system on a network with DHCP servers, DNS servers,

and Dynamic DNS services, you need:

– System serial number

– Domain information

Hardware acclimation times

Systems and components must acclimate to the operating environment before

applying power. This requires the unpackaged system or component to reside in the

operating environment for up to 16 hours in order to thermally stabilize and prevent

condensation.

Table 1 on page 10 helps you determine the precise amount of stabilization time

required.

Table 1 Hardware acclimation times (systems and components)

If the last 24 hours of the

TRANSIT/STORAGE

environment was this:

…and the OPERATING

environment is this:

…then let the system

or component

acclimate in the new

environment this many

hours:

Temperature Humidity

Nominal 68-72°F

(20-22°C)

Nominal

40-55% RH

Nominal 68-72°F (20-22°C)

40-55% RH

0-1 hour

Prepare your system

10 Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

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