Datamax PE User manual

PE Series

Operator’s Manual

CG Triumvirate is a trademark of Agfa Corporation.

CG Times, based upon Times New Roman under license from The

Monotype Corporation.

SEAQ is a trademark of Datamax Barcode Products Corporation.

As an Energy Star Partner, Datamax Corporation has determined that

this product meets the Energy Star guidelines for energy efficiency.

Firmware (Software) Agreement: The enclosed Firmware

(Software) resident in the EPROM’s is owned by Licensor or its

suppliers and is licensed for used only on a single printer in the

user’s Trade or Business. The User agrees not to, and not to

authorize or permit any other person or party to, duplicate or

copy the EPROM’s or the information contained in the

EPROM’s. The firmware (Software) is protected by applicable

In no event will Licensor or its suppliers be liable for any damages

or loss, including direct, incidental, economic, special, or

consequential damages, arising out of the use or inability to use the

Firmware (Software).

Information in this document is subject to change without notice and

does not represent a commitment on the part of Datamax Barcode

Products Corporation. No part of this manual may be reproduced or

transmitted in any form or by any means, for any purpose other

than the purchaser's personal use, without the expressed written

permission of Datamax Corporation.

88-2082-01 Rev. C1

Agency Compliance and Approvals

UL: UL1950 Safety of Information Technology Equipment

1. Nur für Gebrauch innerhalb eines Gebäudes geeignet.

Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR"

markiert ist, bestehend mindestens aus einem H05VV-F Kabel, das

mindestens 0,75 Quadratmillimeter Drahtdurchmesser hat; sowie

eine IEC320 Steckdose und einen für das Land geeigneten Stecker,

6A, 250 Volt.

1. This unit is intended for indoor use only.

2. Disconnect power supply cord in case of emergency.

3. When power supply cord is not provided; for proper power supply

cord selection please see below:

CE: This product complies with requirements of the Low Voltage

Directive 73/23/EEC and the provisions of the EMC Directive

89/336/EEC.

For 230 Volt Operation (Europe): Use a cord set, marked "HAR,"

consisting of a min H05VV-F cord which has a minimum 0.75 square

mm diameter conductors, provided with an IEC 320 receptacle and a

male plug for the country of installation rated 6A, 250V

For 120 Volt Operation (Domestic):

FCC: This device complies with FCC CFR 47 Part 15 Class A.

Note: This equipment has been tested and found to comply with

the limits for a Class A digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the

instructions in this manual, it may cause harmful interference

to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in

which case the user will be required to correct the

interference at his own expense.

Important Safety Instructions

This printer has been carefully designed to give you many years of

safe, reliable performance. As with all electrical equipment, there are a

few basic precautions you should take to avoid hurting yourself or

damaging the printer.

Carefully read the installation and operating instructions provided

with your printer.

Read and follow all warning instruction labels on the printer.

Mount the printer to a flat, firm, solid surface.

To protect your printer from overheating, make sure all openings

on the printer are not blocked.

Do not place the printer on or near a heat source.

Do not use your printer near water, or spill liquid into it.

Be certain that your power source matches the rating listed on

your printer. If you are unsure, check with your dealer or with

your local power company.

Do not place the power cord where it will be walked on. If the

power cord becomes damaged or frayed replace it immediately.

Do not insert anything into the ventilation slots or openings on the

printer.

Only qualified, trained service technicians should attempt to

repair your printer.

Contents

Printer Overview

1.0 Introduction ........................................................................ 1

1.1 About This Printer............................................................... 2

1.1.1 Standard Features.................................................... 2

1.1.2 Optional Features.................................................... 3

Getting Started

2.0 Before Using This Printer..................................................... 5

2.1 General Overview............................................................... 7

Setting Up the Printer

3.0 Introduction ........................................................................ 9

3.1 Connecting the Printer.......................................................... 9

3.2 Loading Media...................................................................10

3.3 Loading Ribbon (Thermal Transfer).....................................13

3.4 Ribbon Removal ................................................................15

3.5 Installing a FLASH Cartridge ..............................................17

3.6 Printing a Configuration Label.............................................19

3.7 Configuration Label Explanation..........................................22

3.8 Test Pattern Label..............................................................23

3.9 Applicator Connection........................................................24

3.10 Options Port.......................................................................26

Using Your Printer

4.0 Using the Printer’s Front Panel ............................................28

4.1 Accessing the Menu Tree ...................................................30

4.1.1 Basic Functions ........................................................30

4.1.2 Advanced Setup .......................................................32

Printer Adjustments

5.0 Introduction .......................................................................42

5.1 Media Sensor Adjustment...................................................42

5.2 Media Width Adjustment....................................................43

5.3 Label Start of Print.............................................................44

5.4 Label Presentation..............................................................44

5.5 Setting Start of Print and Peel Position.................................45

5.6 Controlling Print Quality.....................................................46

Maintenance

6.0 Introduction .......................................................................48

6.1 Cleaning Schedule..............................................................49

6.2 Cleaning the Printhead........................................................50

6.3 Cleaning the Platen Roller...................................................51

Troubleshooting

7.0 Introduction .......................................................................52

7.1 Troubleshooting Tips .........................................................52

7.2 Error Messages..................................................................56

7.3 Character Dump Mode .......................................................61

iii

Appendices

Appendix A

ASCII Control Chart..................................................................A-1

Appendix B

Available Fonts and Barcodes....................................................B-1

Human-Readable Fonts..............................................................B-2

Barcode Fonts...........................................................................B-5

Appendix C

Cable Listing ............................................................................C-1

Appendix D

Applicator Port Test Box...........................................................D-1

Appendix E

Error Codes.............................................................................. E-1

Appendix F

Printer Specifications................................................................. F-1

Printer Dimensions.................................................................... F-4

Media Specifications................................................................. F-5

Media and Ribbon Basics .......................................................... F-6

Appendix G

Menu Tree................................................................................G-1

Appendix H

Warranty Information.................................................................H-1

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