D-Link DPH-120SE User manual

Safety Notices

Please read the following safety notices before installing or using this phone. They

are crucial for the safe and reliable operation of the device.

 Please use the external power supply that is included in the package. Other

powers supplies may cause damage to the phone, affect the behavior or induce

noise.

 Before using the external power supply in the package, please check with

home power voltage. Inaccurate power voltage may cause fire and damage.

 Please do not damage the power cord. If power cord or plug is impaired, do

not use it, it may cause fire or electric shock.

 The plug-socket combination must be accessible at all times because it serves

as the main disconnecting device.

 Do not drop, knock or shake it. Rough handling can break internal circuit

boards.

 Do not install the device in places where there is direct sunlight. Also do not

put the device on carpets or cushions. It may cause fire or breakdown.

 Avoid exposure the phone to high temperature, below 0℃ or high humidity.

Avoid wetting the unit with any liquid.

 Do not attempt to open it. Non-expert handling of the device could damage it.

Consult your authorized dealer for help, or else it may cause fire, electric

shock and breakdown.

 Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it.

Wipe it with a soft cloth that has been slightly dampened in a mild soap and

water solution.

 When lightning, do not touch power plug or phone line, it may cause an

electric shock.

 Do not install this phone in an ill-ventilated place.

 You are in a situation that could cause bodily injury. Before you work on any

equipment, be aware of the hazards involved with electrical circuitry and be

familiar with standard practices for preventing accidents.

Table of Content

1 INTRODUCING DPH-120S/DPH-120SE VOIP PHONE ................................................................ 6

1.1 THANK YOU FOR YOUR PURCHASING DPH-120S/DPH-120SE ....................................................... 6

1.2 DELIVERY CONTENT ....................................................................................................................... 6

1.3 KEYPAD ................................................................................... ERROR! BOOKMARK NOT DEFINED.

1.4 PORT FOR CONNECTING .................................................................................................................. 7

1.5 ICON INTRODUCTION ...................................................................................................................... 8

1.6 LED INTRODUCTION ....................................................................................................................... 9

2 INITIAL CONNECTING AND SETTINGS .....................................................................................10

2.1 CONNECT THE PHONE ....................................................................................................................10

2.1.1 Connect to network ...................................................................................................................10

2.1.2 Power adaptor connection ........................................................................................................ 11

2.2 BASIC INITIALIZATION ................................................................................................................... 11

2.2.1 Network settings ....................................................................................................................... 11

3 BASIC FUNCTION ............................................................................................................................13

3.1 MAKING A CALL ............................................................................................................................13

3.1.1 Call Device ...............................................................................................................................13

3.1.2 Call Methods.............................................................................................................................13

3.2 ANSWERING A CALL ......................................................................................................................13

3.3 DND ..............................................................................................................................................14

3.4 CALL FORWARD ............................................................................................................................14

3.5 CALL HOLD ...................................................................................................................................14

3.6 CALL WAITING ..............................................................................................................................14

3.7 MUTE ............................................................................................................................................14

3.8 CALL TRANSFER ............................................................................................................................15

3.9 3-WAY CONFERENCE CALL .............................................................................................................15

3.10 MULTIPLE-WAY CALL .....................................................................................................................15

4 ADVANCED FUNCTION ..................................................................................................................16

4.1 CALL PICKUP .................................................................................................................................16

4.2 JOIN CALL ......................................................................................................................................16

4.3 REDIAL / UNREDIAL.......................................................................................................................16

4.4 CLICK TO DIAL ...............................................................................................................................17

4.5 CALL BACK ....................................................................................................................................17

4.6 AUTO ANSWER ...............................................................................................................................17

4.7 HOTLINE ........................................................................................................................................17

4.8 APPLICATION .................................................................................................................................17

4.8.1 SMS ...........................................................................................................................................17

4.8.2 Memo ........................................................................................................................................18

4.8.3 Voice Mail ................................................................................................................................18

4.9 PROGRAMMABLE KEY CONFIGURATION .................................. ERROR! BOOKMARK NOT DEFINED.

5 OTHER FUNCTIONS ........................................................................................................................19

5.1 AUTO HANDDOWN ........................................................................................................................19

5.2 BAN ANONYMOUS CALL................................................................................................................19

5.3 DIAL PLAN .....................................................................................................................................19

5.4 DIAL PEER .....................................................................................................................................19

5.5 AUTO REDIAL ................................................................................................................................19

5.6 CALL COMPLETION ........................................................................................................................20

5.7 RING FROM HEADSET .............................................................. ERROR! BOOKMARK NOT DEFINED.

5.8 POWER LIGHT ................................................................................................................................20

5.9 HIDE DTMF ..................................................................................................................................20

5.10 PASSWORD DIAL ............................................................................................................................20

5.11 ACTION URL & ACTIVE URI .........................................................................................................20

5.12 PUSH XML ....................................................................................................................................21

6 BASIC SETTINGS ..............................................................................................................................22

6.1 KEYBOARD ....................................................................................................................................22

6.2 SCREEN SETTINGS .........................................................................................................................22

6.3 RING SETTINGS ..............................................................................................................................22

6.4 VOICE VOLUME .............................................................................................................................22

6.5 TIME & DATE ................................................................................................................................22

6.6 GREETING WORDS .........................................................................................................................23

6.7 LANGUAGE ....................................................................................................................................23

7 ADVANCED SETTINGS ...................................................................................................................24

7.1 ACCOUNTS.....................................................................................................................................24

7.2 NETWORK ......................................................................................................................................24

7.3 SECURITY ......................................................................................................................................24

7.4 MAINTENANCE ..............................................................................................................................24

7.5 FACTORY RESET .............................................................................................................................24

8 WEB CONFIGURATION ..................................................................................................................25

8.1 INTRODUCTION OF CONFIGURATION ..............................................................................................25

8.1.1 Ways to configure .....................................................................................................................25

8.1.2 Password Configuration ...........................................................................................................25

8.2 SETTING VIA WEB BROWSER ..........................................................................................................25

8.3 CONFIGURATION VIA WEB............................................................................................................26

8.3.1 BASIC .......................................................................................................................................26

8.3.1.1 STATUS ......................................................................................................................................... 26

8.3.1.2 WIZARD ........................................................................................................................................ 27

8.3.1.3 CALL LOG .................................................................................................................................... 29

8.3.1.4 LANGUAGE .................................................................................................................................. 29

8.3.2 NETWORK ...............................................................................................................................30

8.3.2.1 WAN .............................................................................................................................................. 30

8.3.2.2 LAN ................................................................................................................................................ 32

8.3.2.3 QoS&VLAN ................................................................................................................................... 33

8.3.2.4 SERVICE PORT ............................................................................................................................ 35

8.3.2.5 DHCP SERVICE ............................................................................................................................ 37

8.3.2.6 TIME&DATE ................................................................................................................................. 38

8.3.3 VOIP .........................................................................................................................................40

8.3.3.1 SIP .................................................................................................................................................. 40

8.3.3.2 STUN.............................................................................................................................................. 48

8.3.3.3 DIAL PEER .................................................................................................................................... 49

8.3.4 PHONE .....................................................................................................................................52

8.3.4.1 AUDIO ........................................................................................................................................... 52

8.3.4.2 FEATURE ...................................................................................................................................... 54

8.3.4.3 DIAL PLAN ................................................................................................................................... 58

8.3.4.4 CONTACT...................................................................................................................................... 60

8.3.4.5 REMOTE CONTACT .................................................................................................................... 62

8.3.4.6 WEB DIAL ..................................................................................................................................... 63

8.3.5 FUNCTION KEY ......................................................................................................................63

8.3.5.1 FUNCTION KEY ........................................................................................................................... 63

8.3.5.2 SOFTKEY ...................................................................................................................................... 64

8.3.6 Maintenance .............................................................................................................................65

8.3.6.1 Auto Provision ................................................................................................................................ 65

8.3.6.2 SYSLOG ........................................................................................................................................ 67

8.3.6.3 CONFIG ......................................................................................................................................... 69

8.3.6.4 UPDATE ........................................................................................................................................ 69

8.3.6.5 ACCESS ......................................................................................................................................... 71

8.3.6.6 REBOOT ........................................................................................................................................ 72

8.3.7 SECURITY ................................................................................................................................72

8.3.7.1 WEB FILTER ................................................................................................................................. 72

8.3.7.2 FIREWALL .................................................................................................................................... 73

8.3.7.3 NAT ................................................................................................................................................ 74

8.3.7.4 VPN ................................................................................................................................................ 76

8.3.7.5 SECURITY..................................................................................................................................... 78

8.3.8 LOGOUT ..................................................................................................................................78

9 APPENDIX ..........................................................................................................................................79

9.1 SPECIFICATION ..............................................................................................................................79

9.1.1 Hardware ..................................................................................................................................79

9.1.2 Voice features ............................................................................. Error! Bookmark not defined.

9.1.3 Network features ......................................................................... Error! Bookmark not defined.

9.1.4 Maintenance and management ................................................... Error! Bookmark not defined.

9.2 DIGIT-CHARACTER MAP TABLE ......................................................................................................79

1 Introducing DPH-120S/DPH-120SE VoIP

Phone

1.1 Thank you for your purchasing

DPH-120S/DPH-120SE

Thank you for your purchasing DPH-120S/DPH-120SE. DPH-120S/DPH-120SE

is a full-feature telephone that provides voice communication over the same data

network that your computer uses. This phone’s functions not only much like a

traditional phone, allowing to place and receive calls, and enjoy other features that

traditional phone has, but it also own many data services features which you could

not expect from a traditional telephone.

This guide will help you easily use the various features and services available on

your phone.

1.2 Delivery Content

Please check whether the delivery contains the following parts:

IP Phone are designed to look like conventional phones, the following photo

shows a broad overview of the IP Phone.

Item Description

IP Phone DPH-120S/DPH-120SE Phone with display and

keypad.

Power Adapter Power supply for telephone.

Network Cable Used to access network for the phone.

Handset Make phone calls with the phone’s basic functions.

Handset Cord Connected with the handset and the phone.

Quick Installation Guide Quick install the DPH-120S/DPH-120SE guide.

CD Containing manual and quick installation guide.

Warranty Safety Information Warranty Safety Information for

DPH-120S/DPH-120SE.

1.3 Keypad

Key Key name Function Description

Navigation

These keys are used in many areas of phone

operation.

Depending on the application they will have

different functions.

Headset The key use to link the headphone.

Volume -/+ Adjust the volume by pressing these two keys.

Redial When off hook, this will dial the last called

number.

Instand-by mode, it will check the Outgoing Call.

Speaker

phone Activate speakerphone mode.

Indicator

light This light blinks to indicate a missed call.

Softkey

1/2/3/4

Various functions depending on the phone mode.

Description will be shown in LCD.

Keyboard Dial phone numbers

1.4 Port for connecting

Port Port name Description

Power switch Input: 5V AC, 1A

WAN 10/100M Connect it to Network

LAN 10/100M Connect it to PC

Handset Port type: RJ-9 connector

1.5 Icon introduction

Icon Description

Call out

Call in

Call hold

Auto answer

Call mute

Contact

DND(Do not Disturb)

In hand-free mode

In handset mode

In headset mode

SMS

Missed call

Call forward

1.6 LED introduction

Power Indication LED (Power Light Enabled)

LED Status Description

Steady red Power on.

Blinking red There is an incoming call.

Off Power off.

Power Indication LED (Power Light Disabled)

LED Status Description

Blinking red There is an incoming call

2 Initial Connecting and Settings

2.1 Connect the phone

Connect to network

Step 1: Connect the IP Phone to the corporate IP telephony network. Before you

connect the phone to the network, please check if your network can work

normally.

You can do this in one of two ways, depending on how your workspace is set up.

Direct network connection—by this method, you need at least one available

Ethernet port in your workspace. Use the Ethernet cable in the package to connect

WAN port on the back of your phone to the Ethernet port in your workspace.

Since this VoIP Phone has router functionality, whether you have a broadband

router or not, you can make direct network connect. The following two figures are

for your reference.

Shared network connection—Use this method if you have a single Ethernet port in

your workspace with your desktop computer already connected to it. First,

disconnect the Ethernet cable from the computer and attach it to the WAN port on

the back of your phone. Next, use the Ethernet cable in the package to connect

LAN port on the back of your phone to your desktop computer. Your IP Phone

now shares a network connection with your computer. The following figure is for

your reference.

Step 2: Connect the handset to the handset port by the handset cable in the

package.

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