Crestron STX-1550CW User manual

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Crestron STX-1550CW Wall Mount 2-Way RF Compact Color Touchpanel

Operations Guide - DOC. 5849 Contents •• i

Contents

Wall Mount 2-Way RF Compact Color Touchpanel: STX-1550CW 1

Description.................................................................................................................................1

Functional Description.................................................................................................1

Physical Description....................................................................................................2

Software.......................................................................................................................2

Leading Specifications...............................................................................................................3

General Use and Safety..............................................................................................................4

Recommended Touchpanel Cleaning..........................................................................4

Applying Power...........................................................................................................4

Identity Codes..............................................................................................................5

Configuring the Touchpanel ......................................................................................................5

Touchscreen Calibration Menu....................................................................................6

Diagnostics Menu........................................................................................................6

Setup Menu..................................................................................................................6

Programming .............................................................................................................................9

Uploading a VT Pro-e Project .....................................................................................9

SIMPL Windows.......................................................................................................11

Problem Solving ......................................................................................................................12

Troubleshooting.........................................................................................................12

Further Inquiries........................................................................................................14

Future Updates...........................................................................................................14

Appendix..................................................................................................................................15

Overview ...................................................................................................................15

VT Pro-e Project........................................................................................................15

SIMPL Program.........................................................................................................16

Conclusion: How the Example Works.......................................................................17

Return and Warranty Policies..................................................................................................18

Merchandise Returns / Repair Service.......................................................................18

Crestron Limited Warranty........................................................................................18

Crestron STX-1550CW Wall Mount 2-Way RF Compact Color Touchpanel

Operations Guide - DOC. 5849 Wall Mount 2-Way RF Compact Color Touchpanel: STX-1550CW •• 1

Wall Mount 2-Way RF Compact

Color Touchpanel: STX-1550CW

Description

Functional Description

The STX-1550CW is a 2-way radio frequency (RF) compact color SmarTouch™

touchpanel that, when used with the BB-1550CW back box and DA-1550CW

docking assembly, is wall mounted and provides a user interface to a Crestron

remote control system (herein referred to as the Cresnet system). While the

touchpanel is docked, the DA-1550CW provides operating power, hard-wire

communications with standard Crestron remote control system (herein referred to as

the Cresnet system), and recharges the Crestron High Performance Rechargeable

Power Pack (ST-BTP) of the touchpanel.

The STX-1550CW touchpanel offers:

•256 color display

•pop-up subpages to reduce memory requirements, providing optimal

speed and performance

•multiple button and icon configurations

•up to 999 functions and 96 screens

•imported photographs, drawings, and icons

•support for downloadable fonts, proportional and non-proportional

•foreign language text

When not docked in the DA-1550CW, the touchpanel is a handheld, long range, RF,

2-way wireless transceiver that communicates through a RF transceiver/gateway,

STRFGWX (sold separately) to the Cresnet system. The 2-way communications

provide delivery of commands to the Cresnet system and provide dynamic onscreen

feedback for real-time confirmation of commands. Up to 15 touchpanels can

communicate with one STRFGWX. The RF signals can travel from a minimum of

three feet up to a maximum of 150 feet. The location of the STRFGWX and the

orientation of the antenna are important factors in the RF performance.

Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1550CW

2•• Wall Mount 2-Way RF Compact Color Touchpanel: STX-1550CW Operations Guide - DOC. 5849

Physical Description

The touch-sensitive viewing screen is located on the top of each touchpanel. The

electronic hardware is housed in a high impact, black molded plastic enclosure. As

shown below, connectors to upload touchscreen projects via a personal computer (PC)

and to power the unit using the external AC power pack (and simultaneously trickle-

charge the ST-BTP) are located on the left and right sides of the unit, respectively.

Physical Views of STX-1550CW

5.70 in

(14.48 cm)

CRESTRON

8.75 in

(22.23 cm)

3.33 in

(8.45 cm)

5.01 in

(12.73 cm)

REFERENCE

UPLOAD

CONNECTOR AC POWER

CONNECTOR

At the underside of the unit is a docking plate and the power pack/battery

compartment that holds one ST-BTP. Electrical contacts for the DA-1550CW are

through the underside of the unit. There are also four rubber feet on the underside for

stability and to prevent slippage.

Software

Have a comment about

Crestron software? Direct software

related suggestions and/or complaints

to Crestron via email

([email protected]).

Do not forward any queries to this

address. Instead, refer to “Further

Inquiries” on page 13 for assistance.

The STX-1550CW is supported by the VisionTools™ Pro-e (VT Pro-e) SmarTouch

Wizard that automatically configures the entire system and the touchpanel pages. VT

Pro-e, a design and programming Windows®-based software, permits the creation of

unlimited control screen variations incorporating two and three-dimensional graphics

and text. A set of pages which make up a project can be designed for each

touchpanel application. Each page contains objects such as custom control graphics,

two and three-dimensional buttons, sliders, and digital readouts which allow the user

to interface with the Cresnet system. The project is uploaded to the touchpanel and

programmed into the flash PROM. The touchpanel uses the programmed project

until another set is uploaded from the PC. The PC may be disconnected from the

rack or panel except during reprogramming. VT Pro-e also allows users the option to

generate projects destined for web browsers rather than for physical touchpanels.

For additional software information, refer to the help file provided with the software.

A copy of the software can be obtained from the Downloads page (TOUCHPNL

Library) of Crestron’s website (www.crestron.com). New users are required to

the novice programmer.

Crestron STX-1550CW Wall Mount 2-Way RF Compact Color Touchpanel

Operations Guide - DOC. 5849 Wall Mount 2-Way RF Compact Color Touchpanel: STX-1550CW •• 3

Leading Specifications

The table below provides a summary of leading specifications for the STX-1550CW.

Dimensions and weight are rounded to the nearest hundredth unit.

Leading Specifications of the STX-1550CW Touchpanel

SPECIFICATION DETAILS

Power Source Options

DA-1550CW

Docking assembly, Cresnet system load

factor 34 Watts.

ST-BTP Rechargeable NiCad power pack.

Domestic AC Power Pack or PW-1215 or equivalent.

International AC Power Pack PWI-1215 or equivalent.

RF Communications 2-Way, 418MHz, range 3 ft to 150 ft.

(Requires oneSTRFGWX transceiver per 15

touchpanels.)

Default NET ID 03

Default RF ID 1

Default RF Channel 0

SIMPL™ Windows® Version 1.30.01 or later

(with the addition of

smwlib70.exeand smwlib70.txt.) or Version

1.51.07 or later.

VisionTools™ Pro-e Version 2.1.8.2 or later

for SmarTouch

Wizard support or version 2.1.8 or later 1for

regular

support (use a CT-1600 model).

Crestron Database Version 12.1.4 or later

for SmarTouch

Wizard support or 12.1.3 later 2for regular

support

(use a CT-1600 model).

CEN-CN Update File Version 51180N.UPZ or later.

CNMSX-AV/Pro Update File Version 51020X.UPZ or later.

CNRACKX/-DP Update File Version 51020W.UPZ or later.

ST-CP Update File Version 40104S.UPZ or later.

Default Timeouts

One (1) minute for standby, two (2) minutes

for powerdown.

Touchpanel Dimensions & Weight

Height: 5.70 in (14.48 cm)

Width: 8.75 in

(22.23 cm)

Depth: 3.33 in

(8.45 cm)

Weight: 1.60 lb (0.73 kg)

Touchpanel Memory 768Kb flash memory for display.

View Screen Dimensions Height: 3.55 in (9.02 cm)

Width: 4.70 in (11.94 cm)

Diagonal: 5.70 in (14.50 cm)

View Screen Resolution 320 x 240 pixels

View Screen Display Passive Matrix Color LCD

View Screen Illumination Backlit fluorescent

View Screen Touchscreen Resistive Membrane

1The location of the STRFGWX and the orientation of the antenna are important factors in

the RF performance. Locate the unit outside of any metal enclosures and position the

antenna horizontally, pointing straight out of the unit. Adjust the antenna to achieve the

best range. The range of the unit is also dependent on its placement and the construction

of the building that it is used in.

Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1550CW

4•• Wall Mount 2-Way RF Compact Color Touchpanel: STX-1550CW Operations Guide - DOC. 5849

2The latest versions can be obtained from the Downloads page (SIMPLWIN,

TOUCHPNL, and CRESDB Libraries) of Crestron’s website (www.crestron.com).

New users are required to register in order to obtain access to the FTP site.

3Filenames for update files have a UPZ extension and can be obtained from the

Downloads page (OPSYS Library) of Crestron’s website.

4The weight listed is for the touchpanel only and does not include the BB-1550CW back box,

DA-1550CW docking assembly, ST-BTP, or AC power pack.

As of the date of manufacture, the unit has been tested and found to comply with

specifications for CE marking.

NOTE: Equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. The equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

nReorient or relocate the receiving antenna.

nIncrease the separation between the equipment and receiver.

nConnect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

nConsult the dealer or an experienced radio/TV technician for help.

General Use and Safety

WARNING: To avoid shock hazard and possible damage to the unit, do not use

touchpanel in rain or expose it to unnecessary moisture.

Recommended Touchpanel Cleaning

Keep the surface of the touchscreen free of dirt, dust, or other materials that could

degrade optical properties. Long term contact with abrasive materials can scratch the

surface which may detrimentally affect image quality.

For best cleaning results, use a clean, damp, non-abrasive cloth with any

commercially available non-ammonia glass cleaner. Surrounding plastic enclosure

may not provide a complete water-tight seal. Therefore, apply cleaning solution to

the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and

avoid ingress of moisture beneath panels.

Applying Power

The touchpanel can be powered via the DA-1550CW while docked, the ST-BTP, or

external AC power pack. Each of these items has their own Operations Guides which

details proper usage. Refer to the table on the next page for the required document.

Crestron STX-1550CW Wall Mount 2-Way RF Compact Color Touchpanel

Operations Guide - DOC. 5849 Wall Mount 2-Way RF Compact Color Touchpanel: STX-1550CW •• 5

STX-1550CW Power Source Options

POWER SOURCE OPTION NOMENCLATURE DOCUMENT

NUMBER

Docking Assembly DA-1550CW 5930

Rechargeable Power Pack ST-BTP 5746

Domestic External AC Power Pack or PW-1215 5762

International External AC Power Pack PWI-1215 5763

Identity Codes

The STX-1550CW touchpanel uses three distinct types of identity (ID) codes:

Cresnet identity (NET ID), RF ID, and RF CHANNEL. These codes are assigned to

the touchpanel from the Interface Submenu when the unit is configured. Refer to

“Interface Submenu” on page 7. For the touchpanel to be identified within the

Cresnet system, these assignments must match assignments made in the SIMPL

Windows program. The RF CHANNEL assignment made for the STRFGWX is

made in the Crestron Viewport via SIMPL Windows or VT Pro-e. Refer to

“Programming in SIMPL Windows” on page 9.

NET ID

Every equipment and user interface within the Cresnet system requires a unique NET

ID. These codes are recognized by a two-digit hexadecimal number from 03 to FE.

The NET ID of the unit must match the NET ID specified in the SIMPL Windows

program.

RF ID

Every STX-1550CW touchpanel communicating with a STRFGWX requires a

unique RF ID to secure RF communications. There are 15 useable codes for multiple

touchpanel(s) ranging from 1 to F (hexadecimal number). The RF ID of the unit must

match the RF ID specified in the SIMPL Windows program.

RF CHANNEL

Each STX-1550CW touchpanel communicating to the network via a specific

STRFGWX transceiver must have a RF CHANNEL that matches the RF CHANNEL

of the STRFGWX. Each STRFGWX in a system requires a unique RF CHANNEL.

There are 16 possible RF CHANNELS ranging from 0 to F (hexadecimal number).

The RF CHANNEL of the unit must match the RF CHANNEL assigned to the

STRFGWX via the Viewport in SIMPL Windows or VT Pro-e.

Configuring the Touchpanel

To configure the touchpanel, it is necessary to access a series of setup screens prior

to viewing run-time screens that are loaded into the touchpanel for normal operation.

The Main Menu for configuring the touchpanel appears when a finger is held to the

touchscreen as power is applied. Remove your finger when the message “SETUP

MODE” appears on the touchscreen. Holding a finger to the touchscreen for five

seconds after the “SETUP MODE” message is displayed sets the brightness to high.

Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1550CW

6•• Wall Mount 2-Way RF Compact Color Touchpanel: STX-1550CW Operations Guide - DOC. 5849

Main Menu Upon entering SETUP MODE, the Main Menu, shown to the left, displays four

buttons: TOUCH SCREEN CALIBRATION, DIAGNOSTICS,SETUP,and

SAVE SETUP AND RUN PROGRAM.

The SAVE SETUP AND RUN PROGRAM button, located at the upper right

corner of the Main Menu, saves all of the setup information to EEPROM and

displays the main page that has been programmed into the system.

The remaining buttons on the Main Menu open additional menus and their

functionality is described in the following paragraphs.

Touch Screen Calibration Menu

Touch Screen Calibration Menu Calibration of the touchscreen is required if the active touch area of a button does

not coincide with the button’s image. Select the TOUCH SCREEN

CALIBRATION button on the Main Menu to display the Touch Screen Calibration

Menu, shown to the left. The menu offers the choice to initiate calibration with the

Perform Calibration button or return to the previous screen with the Return to

Main Menu button. Choose an option by touching the correct button. When

touching the screen, be as accurate as possible.

If you proceed to calibrate the touchpanel, the screen prompts you with the message

“Touch Screen Calibration Menu” nearly centered on the display. Another message,

“Touch Upper Left Corner”, appears in the upper left corner. Touch the corner of the

screen to initiate calibration. Another message, “Touch Lower Right Corner”,

appears in the lower right corner. Touch the corner of the screen to return to the

Main Menu and terminate calibration.

NOTE: When touching the screen during calibration, be as accurate as possible. A

fine tipped, but not sharp, object (i.e., pen cap) should be used to get the finest

possible resolution.

Diagnostics Menu Diagnostics Menu

The DIAGNOSTICS button from the Main Menu should only be used under

supervision from a Crestron customer service representative during telephone

support. The options available from the Diagnostics Menu, shown to the left, are

beyond the scope of this guide. Select the RETURN button, located at the lower

right corner, to get back to the Main Menu.

Setup Menu Setup Menu

To obtain the Setup Menu, shown to the left, select the SETUP button from the

Main Menu. Many options for setting touchpanel parameters are available from the

Setup Menu. This menu also provides buttons (MANAGE POWER,INTERFACE

and SOUND) that open submenus for specific features. After setup parameters have

been set, select the RETURN button, located at the lower right corner of the Setup

Menu.

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