Crestron TSW-570PR Series User manual

The Crestron® TSW-570PR is a wall mount touch screen designed

specifically to run the Crestron Home™ OS application. The touch

screens support H.265/H.264 streaming video and PoE+ (Power over

Ethernet Plus) network power.

NOTE:For simplicity within this guide, the term "touch screen"is used

except where otherwise noted.

In the Box

1 TSW-570PR*, WallMount TouchScreen,Portrait

Additional Items

1 Bracket, Preconstruction,TSW-UMB-570P-PMK

(4531648)

1 Bracket, Mounting, TSW-UMB-70 (4531354)

2 Screw, 6-32 x 1/2 in., Pan Head, Phillips (2007240)

1 Bracket, Security (2055451)

2 Screw, M2 x 4 mm, Security (2055454)

1 Key, Security BracketRelease (2055452)

*Refer to the TSW-570PR-B product page at www.crestron.com for a complete list of

color variations.

Install the Mounting Bracket

The TSW-570PR can be mounted into drywall and other surfaces, or it

can be mounted onto a wall stud.

NOTE: Additional mounting options are possible using the

TSW-UMB-70 universal mounting bracket, TSW-UMB-570P-PMK

preconstruction mounting kit, or TSW-UMB-70-BBI wall mount back

box. For more information, refer to the product pages at

www.crestron.com.

Preconstruction Installations

To install the TSW-570PR mounting bracket in preconstruction

applications, use standard drywall nails or screws (not included)to

attach the TSW-UMB-570P-PMK mounting bracket to a wall stud.

NOTE:Allow an air gap of at least 12 in. (305 mm)in the wall cavity

above and below the touch screen for heat dissipation.

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

Postconstruction Installations

To install the TSW-570PR mounting bracket in postconstruction

applications:

1. Use the TSW-UMB-570P-PMK mounting bracket as a cutout

template by turning the bracket to face the wall, ensuring it is level,

and tacking it to the wall temporarily with finishing nails (not

included)through the smaller holes around the cutout opening.

2. Create an opening in the surface by tracing the cutout opening with

an appropriate drywall saw.

3. Loosen the two screws on the TSW-UMB-70 mounting bracket.

4. Install the TSW-UMB-70, left side first, into the opening.

5. Push the rear half of the mounting bracket back so that it is seated

behind the mounting surface completely.

6. Ensure the front of the TSW-UMB-70 is level, and then tighten the

two bracket screws.

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

Install the Security Bracket

(Optional)

The included security bracket may be attached to the touch screen to

prevent unauthorized removal after installation. The security bracket

snaps into place behind the mounting bracket so that the touch screen

cannot be removed without using the included release key.

Use the two M2 x 4 mm screws to attach the security bracket to the

touch screen rear housing as shown in the following illustration.

To remove the touch screen after installation, use the included release

key to push down on the security bracket release tabs as shown in the

following illustration while gently pulling the touch screen away from the

mounting bracket.

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

Connect the Touch Screen

Route all necessary cables through the rear of the mounting bracket,

and then make connections to the of the touch screen rear housing.

Observe the following when connecting the touch screen:

lPower and data connection is provided to the touch screen by a single

Ethernet cable. A Crestron PoE (Power over Ethernet) power supply,

such as the PWE-4803RU, or a PoE-capable network switch is

recommended (neither included).

lApply power after all connections have been made.

Mount the Touch Screen

After all connections have been made, push the touch screen gently into

the mounting bracket so that its rear housing is secured within the

center opening of the mounting bracket.

If the touch screen is not level after installation, pull it out of the

mounting bracket and loosen the screws holding the bracket into place.

This procedure allows the mounting bracket to be rotated slightly.

Once the mounting bracket has been repositioned, retighten the screws,

reinstall the touch screen into the bracket, and ensure that the touch

screen is now level.

NOTE:To clean or disinfect a touch screen display, use a soft, clean,

damp (not wet) cloth with any commercially available non-ammonia

glass cleaner or disinfectant cleaner. Bezels do not provide a complete

watertight seal, so apply cleaning solution to the cloth rather than the

surface of the touch screen. Wipe the touch screen clean and avoid

ingress of moisture beneath the bezels.

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

Configure the Touch Screen

When power is applied for the first time, the touch screen boots to the

Crestron Home application setup screen. The touch screen may take up

to two minutes to boot.

Device settings for the touch screen may be configured using the built-in

setup screens or the web configuration interface. For more information

on configuring the touch screen, refer to the TSW-570, TSW-770, and

TSW-1070 Product Manual.

Access the Device Setup Screens

To access the built-in setup screens, place five fingers on the display and

hold for 15 seconds. The main Setup screen is displayed (TSW-570

shown).

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

Use the setup screens to configure various settings for the touch screen,

including Ethernet setup, IP table setup, audio setup, display setup,

standby timeout,and diagnostics.

NOTE:Time zone settings do not need to be configured on the touch

screen, as these settings will be pushed to the touch screen from the

control system running Crestron Home.

Access the WebConfiguration Interface

The touch screen provides a web configuration interface that is used to

view and configure various touch screen settings. The interface can be

accessed using the touch screen IP address.

To access the web configuration interface using the touch screen IP

address:

1. Ensure that the touch screen is connected to the network.

2. Use the Device Discovery tool in Crestron Toolbox™ software to

discover the touch screen and its IP address on the network.

3. Enter the touch screen IPaddress into a web browser.

Create an AdminAccount

The first time the web configuration interface is accessed, a dialog box is

displayed asking the user to create an admin account. A similar message

is displayed when connecting to the device in Crestron Toolbox software

if an admin account has not already been created.

To create an admin account:

1. Enter a username and password for the admin account in the

appropriate text fields.

CAUTION:Do not lose the username and password for the admin

account, as the device must be reset to factory settings to regain

access.

2. Click OK. A dialog box is displayed stating that enabling

authentication will restart the web session.

3. Click Yes to confirm and restart. The username and password

created in step 1 must be entered to regain access to the web

configuration interface.

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

Configure the Crestron Home App

The touch screen ships with the Crestron Home user control application

running out of the box. The application must be paired with an existing

Crestron Home system prior to use.

NOTE:A configured Crestron Home system is required for this

application. For more information, refer to the Crestron Home

OSProduct Manual.

To set up the Crestron Home user control application on the touch

screen:

1. From the Crestron Home application, tap Discover Home to discover

a Crestron Home system on the network, or tap Add Manually to

enter connection information for a Crestron Home system manually.

2. Complete any additional setup and configuration procedures as

described in the Crestron Home OSProduct Manual.

Visit the Product Pages

Scan the QR code to visit the product page.

TSW-570PR

www.crestron.com/model/6511704

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

Additional Information

Original Instructions

The U.S. English version of this document is the original instructions.

All other languages are a translation of the original instructions.

Regulatory Models:M201923001

Crestron product development software is licensed to Crestron dealers and Crestron

Service Providers (CSPs) under a limited nonexclusive, nontransferable Software

Development Tools License Agreement. Crestron product operating system software is

licensed to Crestron dealers, CSPs, and end-users under a separate End-User License

Agreement. Both of these Agreements can be found on the Crestron website at

www.crestron.com/legal/software_license_agreement.

The product warranty can be found at www.crestron.com/warranty.

The specific patents that cover Crestron products are listed at

www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, visit

www.crestron.com/opensource.

Crestron, the Crestron logo, Crestron Home, Crestron Toolbox, and are either

trademarks or registered trademarks of Crestron Electronics, Inc. in the United States

and/or other countries.Other trademarks, registered trademarks, and trade names may

be used in this document to refer to either the entities claiming the marks and names or

their products. Crestron disclaims any proprietary interest in the marks and names of

others. Crestron is not responsible for errors in typography or photography.

Doc ID 8895B

08/25/21

TSW-570PR QuickStart

5 in. Wall Mount Touch Screen, Portrait, Crestron Home™ OS Version

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