Crestron SmarTouch ST-1700C User manual

Crestron ST-1700C

1-Way Wireless RF Touchpanel

Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

Crestron ST-1700C 1-Way Wireless RF Touchpanel

Contents

1-Way Wireless RF Touchpanel: ST-1700C 1

Introduction ...............................................................................................................................1

Functions and Features ................................................................................................ 1

Specifications ..............................................................................................................2

Physical Description....................................................................................................3

Industry Compliance ...................................................................................................5

Setup ..........................................................................................................................................5

Applying Power........................................................................................................... 5

Identity Codes..............................................................................................................6

Configuring the Touchpanel........................................................................................6

General Use and Safety ............................................................................................. 10

Recommended Touchpanel Cleaning........................................................................ 10

Programming Software............................................................................................................11

Earliest Version Software Requirements for the PC .................................................11

Programming with Crestron SystemBuilder.............................................................. 12

Programming with SIMPL Windows ........................................................................ 12

Programming with VT Pro-e..................................................................................... 15

Virtual Feedback .......................................................................................................15

Optional Pushbuttons.................................................................................................21

Reserved Join Numbers............................................................................................. 21

MultiByte International Characters ...........................................................................22

Uploading and Upgrading........................................................................................................ 23

Communication Settings ...........................................................................................23

Uploading a VT Pro-e Project ................................................................................... 27

Firmware Upgrade..................................................................................................... 28

Problem Solving ...................................................................................................................... 30

Troubleshooting......................................................................................................... 30

Further Inquiries ........................................................................................................ 31

Future Updates .......................................................................................................... 31

Appendix: Installation of Optional Pushbuttons..................................................................... 32

Software License Agreement................................................................................................... 33

Return and Warranty Policies .................................................................................................. 35

Merchandise Returns / Repair Service ...................................................................... 35

CRESTRON Limited Warranty.................................................................................35

Operations Guide – DOC. 6225A Contents •i

Crestron ST-1700C 1-Way Wireless RF Touchpanel

1-Way Wireless RF Touchpanel:

ST-1700C

Introduction

Functions and Features

The ST-1700C is a one-way wireless RF touchpanel that provides a user interface to

a Crestron®control system (herein referred to as the Cresnet®system). The

lightweight, hand-held touchpanel, with long-life NiMH battery and RF wireless

communication with a range of up to 300 feet, allows complete freedom of

movement, indoors or out. Customized graphic icons let users easily control any

function.

Included with the ST-1700C are a Crestron High Performance Rechargeable Battery

Pack (ST-BTPN) and a Docking Station (ST-DSN) that docks the touchpanel and/or

recharges the ST-BTPN. An external power pack (PW-1215 for domestic use or

PWI-1215 for international use) is also provided to power the touchpanel. Refer to

the latest revisions of the documentation supplied with these items for descriptions

and details.

The following table provides a functional summary of the ST-1700C.

Functional Summary

• 5.7" (14.48 cm) active color matrix display

• 320 x 240 screen resolution

• 63MIPs ColdFire processor running Crestron Isys®generation firmware

• 16-bit non-palette graphics

• 64,000-color Crestron Isys engine

• 4 MB of Flash (3MB reserved for user display lists)

• 8 MB of SDRAM (Synchronous Dynamic RAM) for panel firmware

• Power up on last page

• Long-Life NiMH battery

− fast charging

− no battery memory

• Compatible with existing CNRFGWA RF gateway

• 1-Way RF communication, range up to 300 feet

Operations Guide – DOC. 6225A 1-Way Wireless RF Touchpanel: ST-1700C •1

1-Way Wireless RF Touchpanel Crestron ST-1700C

NOTE: The ST-1700C is supplied with an optional bezel, two 5-button switch

actuators, and ten black pushbuttons (blank), five for each side of the LCD screen.

You can use these buttons to access any frequently used commands. Refer to

“Appendix: Installation of Optional Pushbuttons” for instructions to install the

optional switches, buttons, and bezel.

NOTE: Two options, 1700C-BTNB (black buttons) or 1700C-BTNS (silver

buttons), can be purchased to provide custom engraved buttons for your touchpanel.

Contact Crestron customer support for more information.

Specifications

Specifications for the ST-1700C are given in the following table.

ST-1700C 1-Way Wireless RF Touchpanel Specifications

SPECIFICATION DETAILS

Power Options

ST-BTPN (or equivalent)

AC: Domestic External Adapter

AC: International External Adapter

ST-DSN

Rechargeable NiMH battery pack (included)

(4100 mAh capacity after full charge. Operating time

depends on usage.)1

12VDC, 1.5A, 120VAC Input (included)

(P/N PW-1215 or equivalent)

12VDC, 1.5A, 230VAC Input (included with international

version touchpanel)

(P/N PWI-1215 or equivalent)

Docking Station/charger with external power pack

(included)

Default Net ID 3

Default RF ID 10

Default Timeouts 10 minutes for standby

30 minutes for power down

Signal Join Maximums 999 digital

Control System Update Files 2, 3, 4

2-Series Control System

CEN/CN-TVAV

CNMSX-AV/Pro

CNRACKX/-DP

ST-CP

Version C2-2004.CUZ or later

Version 5.10.13V.UPZ or later

Version 5.10.11X.UPZ or later

Version 5.10.11W.UPZ or later

Version 4.02.02S.UPZ or later

Acceptable File Extensions5

.vtz

.csf

projectname.vtz (compiled file)

ST1700C.vx.xxx.x.csf (panel firmware)

RF Specifications 1-Way Wireless RF Touchpanel, 433.92 MHz, Range

up to 300 feet6

Memory 4 MByte flash memory (3 Mbytes available for user

programming)

8 MByte SDRAM for firmware storage

EEPROM for NV storage of last page and join #s

Touchscreen Dimensions Height: 3.700 in (9.017 cm)

Width: 4.700 in (11.938 cm)

Touchscreen Resolution 320 x 240 pixels, 64K color ISYS engine

Touchscreen Viewing Angles ±65° for X dir, +65°/-40° for Y dir

Touchscreen LCD Active matrix, 64K colors

Touchscreen Illumination Backlit fluorescent

Touchscreen Composition Resistive Membrane

Operating Temperature 50° to 113°F (10° to 45°C)

(continued on next page)

2 •1-Way Wireless RF Touchpanel: ST-1700C Operations Guide – DOC. 6225A

Crestron ST-1700C 1-Way Wireless RF Touchpanel

ST-1700C 1-Way Wireless RF Touchpanel Specifications (continued)

SPECIFICATION DETAILS

Humidity 10% to 90% RH (non-condensing)

Overall Dimensions Width: 8.75 in (22.23 cm)

Height: 3.85 in (9.78 cm)

Depth: 5.51 in (14.00 cm)

Weight (without battery pack) 1.85 lb (0.84 kg)

1. Battery life is 180 minutes continuous usage with background lighting at full brightness. Actual

operating time depends on usage and settings for background brightness and timeouts.

2. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron

website (www.crestron.com). Refer to NOTE after last footnote.

3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product

Catalog for a complete list of 2-Series control systems.

4. CNX update files are required for either CNMSX-AV/PRO or CNRACKX/-DP. Filenames for CNX

update files have a UPZ extension and ST-CP files are in one EXE or zipped UPZ file. To avoid program

problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).

5. Extension requires a prefix specific to the touchpanel type. In DETAILS, projectname represents the

assigned project name, and vx.xxx.x represents a version number.

6. Requires Crestron CNRFGWA 1-Way RF Receiver, or ST-CP SmarTouch Control Processor.

NOTE: Crestron software and any files on the website are for Authorized Crestron

dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may

be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

The touchpanel has a 5.7-inch (14.48 cm) active matrix color display panel with 320

x 240 resolution and 16-bit non-palette graphics. The electronic hardware is housed

in a black and silver molded plastic enclosure, shown below. Connectors to power

the unit and upload touchscreen projects are located on the sides of the unit.

Physical View of ST-1700C

Operations Guide – DOC. 6225A 1-Way Wireless RF Touchpanel: ST-1700C •3

1-Way Wireless RF Touchpanel Crestron ST-1700C

Physical Views (continued)

3.56 in

(9.04 cm)

8.75 in

(22.22 cm)

5.70 in

(14.48 cm)

Top view

Front view

Side views

3.85 in

(9.78 cm)

5.51 in

(14.00 cm)

4.24 in

(10.76 cm)

5.01 in

(12.73 cm)

upload

connector

Cresnet

Power

connector

The battery compartment, located on the underside of the unit, holds one Crestron

ST-BTPN, rechargeable power pack. There are also four rubber feet on the underside

of the unit for stability and to prevent slippage.

WARNING: To avoid shock hazard and possible damage to the unit, do not use

touchpanel in rain or expose it to unnecessary moisture.

4 •1-Way Wireless RF Touchpanel: ST-1700C Operations Guide – DOC. 6225A

Crestron ST-1700C 1-Way Wireless RF Touchpanel

Industry Compliance

As of the date of manufacture, this unit has been tested and found to comply with

specifications for CE marking and standards per EMC and Radio Communications

Compliance Labeling.

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may

cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. The equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Setup

Applying Power

The touchpanel can be powered via the supplied external AC power pack, the

ST-DSN docking station, or via the ST-BTPN battery pack. Each of these supplied

items has its own guide which details proper usage. Refer to the following table for

the required document number.

NOTE: The battery can be charged only if the touchpanel is in the docking station.

The touchpanel will function when powered by the external power pack, but this

configuration will not charge the battery.

Operations Guide – DOC. 6225A 1-Way Wireless RF Touchpanel: ST-1700C •5

1-Way Wireless RF Touchpanel Crestron ST-1700C

ST-1700C Power Source Options

POWER SOURCE OPTION MODEL DOCUMENT

NUMBER *

Battery Pack** ST-BTPN 6088

Docking Station ST-DSN 6095

Domestic External Power Pack or PW-1215 5762

International External Power Pack PWI-1215 5763

* The latest revision may have a revision letter after the document number (i.e., 6088A).

** The battery pack does not “trickle” charge when the external power pack is used to power the

touchpanel.

Identity Codes

The ST-1700C touchpanel uses two distinct types of identity codes: Cresnet identity

(Net ID or Cresnet ID), and RF ID. These codes are assigned to the touchpanel from

the Interface Submenu when the unit is configured. Refer to “Setup Menu” on page

7. For the touchpanel to be identified within the Cresnet system, these assignments

must match assignments made in the SIMPL Windows program.

Net ID

Every equipment and user interface within the Cresnet system requires a unique Net

ID. The Net ID is a two-digit hexadecimal number that can range from 03 to FE. The

Net ID of the unit must match the Net ID specified in the SIMPL Windows program.

The Net ID is used when the touchpanel is wired directly to the control system

during uploading a Crestron VisionTools®Pro-e (VT Pro-e) project or upgrading the

touchpanel firmware.

RF ID

Every ST-1700C touchpanel communicating with a Cresnet control system via a

CNRFGWA requires a unique RF ID to secure RF communications. There are 15

useable codes (two-digit hexadecimal numbers) for multiple touchpanel(s) ranging

from 10 to 0F in most significant digit increments (i.e., 10, 20, 30, . . . F0). The RF

ID of the unit must match the RF ID specified in the SIMPL Windows program.

NOTE: Do not set the RF ID to “00”; it is not supported in SIMPL Windows.

Configuring the Touchpanel

MAIN MENU

This menu can also be obtained via

digital reserved join number, 17242.

To configure the unit, it may be necessary to access a series of setup screens prior to

viewing run-time screens that are loaded into the touchpanel for normal operation.

The MAIN MENU for configuring the touchpanel appears when a finger is held to

the touchscreen for about five seconds from the powered down state.

Upon entering SETUP MODE, the MAIN MENU, shown to the left, displays four

buttons: Touch Screen Calibration, Exit and Run Program, Setup, and

Diagnostics.

The Exit and Run Program button verifies that all of the setup information has

been saved to EEPROM and displays the main page that has been programmed into

your system. The remaining buttons on the MAIN MENU open other menus, which

are discussed in subsequent paragraphs.

6 •1-Way Wireless RF Touchpanel: ST-1700C Operations Guide – DOC. 6225A

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