Contex HD iFLEX User manual

User’s Guide

HD iFLEX Scanner

Contents

Table of Contents

About This Guide 2

Overview of Scanner 3

Scanner Front View 3

Scanner Rear View 4

Installation 5

System requirements 5

Installation Steps 5

Turning Power ON/OFF 20

Main power switch 20

The scanner’s Self-Test Procedure 20

Scanner ready to scan 20

Wake and Sleep modes 21

Sleep/Wake mode options – automatic power management 22

Automatic shut down after idle time 22

Loading Originals into the Scanner 23

Load, face down, align at the scanner’s left side 23

Setting the input size 25

Scanning 26

Software applications for scanning 26

Running applications from the scanner panel 26

Nextimage Scan/Copy button 26

Batch scanning 26

Scanning Thick Media 27

Monitoring your scanner with WIDEsystem 27

Maintenance 29

About scanner maintenance 29

Overview – key maintenance points 29

Cleaning the scan area (glass) 30

Calibration 33

Replacing Scanner Parts 36

Replacing the White-Background-Platen 37

Replacing the Dust Filters 41

Downloading New Firmware 44

What is Firmware? 44

When do I need new firmware? 44

How to identify the firmware version running in the scanner? 44

How to install new firmware? 44

Trouble Shooting 45

How are errors reported on your system 45

Correcting common errors 45

Technical assistance 45

Problems Related to Scanner Installation 46

Problems Related to Operation of the Scanner 47

Problems Related to the Scanning Results 49

Appendix B: Important Safety Instructions 50

Appendix C: Regulations 51

FCC Regulations 51

CE Regulations 51

VCCI Regulations 51

Toxic or Hazardous Substances or Elements 52

About This Guide 2

About This Guide

This guide explains how to operate and maintain your wide format scanner.

This user’s guide covers:

Model: HD iFLEX

18” (A2) wide format flatbed scanner

The guide assumes basic knowledge of your computer and operating

system and does not repeat material from their documentation.

Be sure to refer to:

1. The Installation section – describes correct installation of your

scanner drivers.

2. The readme.htm file in the ws folder on the WIDEsystem TOOLS CD-

ROM. Contains the most current installation and OS compatibility

issues.

3. WIDEsystem TOOLS Help – After installing your drivers, open

WIDEsystem and press F1. Contains information on using the

WIDEsystem software.

IMPORTANT:Be sure to use the WIDEsystem TOOLS CD-ROM that

came with your scanner or a newer version. Out-of-date versions of

WIDEsystem software may not detect your scanner model.

NOTE: Windows Compatibility - Your scanner and drivers are tested

and developed to support the most current active Microsoft Windows

version OS systems. Drivers and interface support in regard to specific

Windows versions will follow the Microsoft Support Lifecycle Policy. The

compatibility specifications can therefore change accordingly. The most

current OS compatibility specifications and drivers will be available on your

manufacturer’s website.

Overview of Scanner 3

Overview of Scanner

Scanner Front View

Parts, you need to recognize when installing and using the scanner

Overview of Scanner 4

Scanner Rear View

Parts you need to recognize when installing and using the scanner

Installation 5

Installation

System requirements

•PC or supported workstation. Recommended requirements: 1.6GHz Dual Core processor or better, 2 GB RAM, 5 GB of available hard drive space,

USB 2.0 interface.

•Compatible Windows operating system – View the ws/readme.htm file on the WIDEsystem TOOLS CD-ROM.

•The WIDEsystem TOOLS CD supplied with your scanner.

•Scanning software or compatible third party software.

•Grounded power outlet.

•PC with USB port or enabled Gigabit port.

Installation Steps

To get your scanner up and running, follow the steps below in their written order.

Set up the scan station

Your wide format flatbed scanner should be placed on a stable, level and completely

flat (plane) surface such as a sturdy table. If convenient, you can place the backend of

the scanner against a wall. The lid will not open all the way back and stops at an

approximate 650 angle.

It is very important to follow the instructions below to ensure the scanner is setup with

optimal stability and without tension on the scanner’s frame. Failure to do so can

produce poor scanning results and cause damage to the scanner device over time.

IMPORTANT: DO NOT YET CONNECT THE SCANNER TO

POWER OR PC.

See the Safety Instructions at the end of this operator’s guide

Installation 6

Adjust the scanner’s feet for sturdy

placement

The scanner rests on feet placed at the bottom of the scanner. There

are 3 fixed feet and 2 adjustable feet (total of 5 feet). See the

instructions below for feet adjustment.

1. The two outer feet closest to the operator’s panel side are

adjustable. The middle foot on the same side and the two feet

on the other side are fixed.

2. The 2 adjustable feet should be positioned (tightened) all the

way up when setting up the scanner on its new surface. They

are delivered in that position from the manufacturer.

3. The 2 adjustable feet (in their original position as described in

step 2) are slightly shorter than the 3 fixed feet. Therefore the

scanner will at first rest only on the 3 fixed feet (1 on the

operator panel side and 2 on the opposite side).

4. Use a screwdriver or an alternative long slim object to access

and rotate the 2 adjustable feet until they touch the surface so

all 5 feet are in contact with it.

5. If the scanner is moved, the 2 adjustable feet must be

retightened to their original (shortest) position and the steps

above must be repeated.

IMPORTANT: DO NOT YET CONNECT THE SCANNER TO POWER OR PC.

Installation 7

Installing scanner software – WIDEsystem, drivers, and Scan/Copy software

Install WIDEsystem and scan/copy software on your PC

IMPORTANT: WIDEsystem contains your essential scanner drivers. You must install WIDEsystem

before you connect the scanner or install any scanner software applications.

1. Insert the WIDEsystem TOOLS CD-ROM into your PC. Normally the setup program interface will start

automatically. If it does not, locate the setup.exe file on the CD and start it manually.

2. Follow the instructions on your screen to install the WIDEsystem software and scanner drivers. Reboot the

PC when asked to do so to complete installation.

3. Remove the CD when done with installation.

4. To verify correct installation of WIDEsystem: the WIDEsystem icon will be visible in your system tray.

5. After installing WIDEsystem, install the Scan & Copy software you will be using with the scanner. Select

the required installation options for the Scan & Copy software from the WIDEsystem TOOLS CD or from a

third-party installation CD.

IMPORTANT: During all installation steps, be sure to select “YES” if Windows asks you to allow the

software to access the network.

CAUTION: DO NOT YET CONNECT THE SCANNER TO POWER OR TO THE PC. This is to

ensure your own personal safety and to help protect your device from potential damage during

cleaning in the next steps

6. After installing software, leave the PC ON as you perform the next steps to prepare and setup the scanner.

Installation 8

Cleaning the scanner

Open the scanner lid

The internal scan area (glass plate) should be wiped clean for any dust

accumulated during packaging and shipping. The scan area is under the scanner

lid so you have to open it.

Pull back the scanner lid to expose the scan area (glass plate).

Cleaning the scanner

Clean the internal scan area

Lightly wipe the internal scan area’s glass plate free of dust. Use a dry lint-free cloth.

If you detect difficult smudges on the glass that cannot be wiped clean with a dry cloth,

refer to this guide’s section Cleaning the scan area for instructions on thoroughly cleaning

the scan area.

Close the lid after cleaning the internal scan area.

Installation 9

Connect power cable

Connect the power cable to the scanner

Connect the scanner power cable to the scanner‘s main power connection

socket. The main power connection socket is at the scanner’s back.

Connect power cable

Connect the scanner to a power outlet.

Connect the power plug end of the scanner power cable to a power outlet.

CAUTION: The scanner is equipped with a three-wire (pin) grounding type plug. If you cannot insert the

plug into your outlet, contact your electrician to replace the plug or outlet to ensure a grounded power

connection. Do not try to defeat or ignore the purpose of the grounding-type plug.

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