Compaq T1000 - Terminal Thin Client PC User manual

Quick Reference Guide

For Microsoft Windows NTe-based

Thin Clients

Document Part Number: 257363-001

September 2002

This guide supplements the standard Microsoft Windows NTe

documents supplied by Microsoft Corporation. This document

highlights the differences, enhancements, and additional features

provided by Compaq with the terminal.

✎This document contains figures and graphics that are representative of

those found in Compaq Thin Client products, but they may not be

exact representations of what is in your specific model.

257363-001.book Page i Tuesday, October 8, 2002 1:05 PM

Compaq, the Compaq logo and Evo are trademarks of Compaq Information

Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft, MS-DOS, Windows, Windows NT, and Windows XP are trademarks

of Microsoft Corporation in the U.S. and/or other countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information is provided “as is” without warranty of any

kind and is subject to change without notice. The warranties for Compaq

products are set forth in the express limited warranty statements accompanying

such products. Nothing herein should be construed as constituting an additional

warranty.

ÅWARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

ÄCAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Quick Reference Guide

First Edition (September 2002)

Document Part Number: 257363-001

257363-001.book Page ii Tuesday, October 8, 2002 1:05 PM

Quick Reference Guide iii

Contents

Session Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

ICA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

RDP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Extended Windows NTe Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

The NTe Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Control Panel Extended Selections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Programs Menu Extended Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Appendix A - Application Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Write Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Joining a Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Drive Z:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Drive C: and Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Saving Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

New Local User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mapping Network Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Domain Participation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Setting Keyboard Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Remote Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Appendix B - NTe Firmware Version 4.37 for NTe-based Thin Clients . . . . . . . . . . . . 30

Upgrading from Windows NTe 4.36 to Windows NTe 4.37 . . . . . . . . . . . . . . . . . . 31

Windows NTe 4.37 New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

257363-001.book Page iii Tuesday, October 8, 2002 1:05 PM

Quick Reference Guide 1

Session Servers

Compaq Thin Client terminals can connect to Citrix ICA and

Microsoft RDP sessions running on remote servers.

ICA

ICA can be made available on the network using either of the

following services:

■Microsoft Windows 2000 Server with Terminal Services and one

of the following installed:

❏Citrix MetaFrame 1.8

❏Cirtix MetaFrame XP

❏Citrix Device Services (CDS)

■Microsoft Windows NT 4.0 Terminal Server Edition with one of

the following installed:

❏Citrix MetaFrame 1.8

❏Citrix MetaFrame 1.0

❏CDS

RDP

RDP can be made available on the network using any of the following

services:

■Windows 2000 Server with Terminal Services installed

■Windows NT 4.0 Terminal Server Edition

✎If a Windows 2000 server is used, for both of these session services

(ICA and RDP) a Terminal Services Client Access Licenses (TSCAL)

server must also reside somewhere on the network. The server grants

temporary licenses (on an individual device basis) that are good for

90 days. Beyond that, you must purchase TSCALs and install them in

the TSCAL server (you cannot make a connection without a

temporary or permanent license).

257363-001.book Page 1 Tuesday, October 8, 2002 1:05 PM

2Quick Reference Guide

Extended Windows NTe Features

The operating system of the Microsoft Windows NTe-based terminal

has extended features not found in the standard Microsoft

Windows NT operating system. With the exception of the Microsoft

Client Connection Manager and Citrix Program Neighborhood,

controls for extended Windows NTe features are only available

through Administrator logon accounts.

ÄCAUTION: A write filter is employed on the terminal for security and to

prevent excessive flash write activity. Changes to the terminal

configuration are lost when the terminal is restarted unless the write

filter cache is flushed during the current boot session. See the write filter

topics later in this guide for instructions on how to flush the cache.

Logging On

Auto Logon as User is the factory default. You may use the Specify

Logon Information dialog box to disable/enable auto logon and to

specify the user name and password used for auto logon. If auto logon

is disabled, the entered default user name initially displays in the

logon dialog box, but the user must supply the logon box password.

Specify Logon Information Dialog Box

257363-001.book Page 2 Tuesday, October 8, 2002 1:05 PM

Quick Reference Guide 3

To disable auto logon:

1. Open the Specify Logon Information dialog box using the

special key sequence: Tab, Home, End, ←, →.This dialog box

may also be opened by selecting Winlog in the Control Panel

window.

2. Select the Enable Auto Logon check box to enable automatic

logon (default is selected).

3. Type the logon information in the Default User Name and

Default Password text boxes:

❏For a user logon account, enter an assigned user name in

Default User Name and enter the corresponding password in

Default Password. The factory-default user name and

password are both User (enter in both text boxes).

❏For an administrator logon account, enter Administrator in

Default User Name and enter the password in Default

Password. The factory-default administrator password is

“Administrator”.

✎For security purposes, it is recommended that the passwords be

changed from the defaults. An administrator can change passwords by

typing Ctrl+Alt+Del to open the Windows NT Security dialog box

and selecting Change Password. Passwords are case sensitive but

user names are not case sensitive.

✎Upon closing the Specify Logon Information dialog box after

making changes, you are prompted to log off. If you shut down or

restart the terminal instead, the changes will be lost unless the write

filter cache is flushed before you restart or shut down the terminal.

✎Additional user accounts may be created by a user manager tool

accessed through a network share. However, due to local memory

constraints, the number of additional users should be kept to a

minimum. Also, certain local settings are recommended for each new

user to configure the Start menu and to limit access to terminal

resources. See the “New Local User Account” section later in this

guide for additional information.

257363-001.book Page 3 Tuesday, October 8, 2002 1:05 PM

4Quick Reference Guide

The NTe Desktop

This section gives a general overview of the NTe Desktop.

Write Filter

Upon logon the Wfilter status message box displays (unless display

was disabled either by using the check box or by editing the Windows

registry) for about 10 seconds. The status of the flash memory write

function can be ACTIVE (the default), INACTIVE, or DISABLED.

See Appendix A, “Application Notes”, later in this guide for more

information.

Wfilter Status Message Box

✎A newly flashed terminal (new from the factory or immediately after

a firmware image upgrade) initially displays a one time only message

indicating that the system must be turned off and restarted to initialize

the write filter (Wfilter). The terminal automatically restarts. Ignore

and do not respond to any error messages that display during the

restart process. The message does not display on subsequent

terminal restarts.

Time Dialog Box

Upon logon the Dimension 4 time dialog box displays on the desktop

for a short period of time. The terminal time displays in the title bar of

the dialog box. The dialog box displays while the terminal

automatically synchronizes its local time with the time on the server.

For an administrator logon this dialog box may also be opened

257363-001.book Page 4 Tuesday, October 8, 2002 1:05 PM

Quick Reference Guide 5

through the Time Sync selection on the Control Panel (see the

section “Control Panel Extended Selections” later in this guide).

Instructions for using this dialog box are on the Web site referenced in

the About Dimension 4 message box (click the About button to open

the message box).

✎If desired, an administrator may modify the Windows registry so that

the Dimension 4 dialog box does not display at logon (see the section

“Time Synchronization” later in this guide for instructions). However,

this may require the user to set the clock manually after each reboot.

This is because on some units there is no battery to keep the clock

running after power is turned off.

Dimension 4 Time Synchronization Dialog Box

User’s Desktop and Start Menu

The desktop that displays for a user log on is a standard Windows NT

desktop, except that the Citrix Program Neighborhood and Client

Connection Manager icons are present. These selections are also

257363-001.book Page 5 Tuesday, October 8, 2002 1:05 PM

6Quick Reference Guide

available from the Start menu. Because the user does not use local

memory to create folders and store information, only one entry

(Ms-ramdrive [Z:])displays in the My Computer window.

✎For information on the functionality of the desktop and Start menu

items, see the applicable Microsoft or third-party documentation. For

information about the Ms-ramdrive [Z:], see Appendix A,

“Application Notes”, later is in this guide.

✎The following user desktop is for the local user logon supplied with

the terminal. The initial desktop for an additional user account created

by the administrator displays more like the administrator desktop,

except access to some administrator-level resources is denied. See

“New Local User Account” later in this guide for instructions on

changing the appearance of a new user desktop.

User’s Desktop

✎Right-clicking an icon on the user’s desktop does not pop-up a menu.

257363-001.book Page 6 Tuesday, October 8, 2002 1:05 PM

Quick Reference Guide 7

The following illustration displays the User’s Start Menu options.

User’s Start Menu

Administrator’s Desktop and Start Menu

The desktop that displays for an administrator logon is the standard

Windows NT desktop, except that the Citrix Program

Neighborhood and Client Connection Manager icons are present.

These selections are also available from the Start menu Also,

Network Neighborhood is available from the desktop and additional

resources available only to administrators may be accessed from the

My Computer and Windows Explorer windows, the Start menu,

and the Control Panel.

✎See Appendix A, “Application Notes”, for more information on the

drive [C:] and Ms-ramdrive [Z:] items that display in the

My Computer and Windows Explorer windows. Control Panel

and Start menu extended selections are described in the following

subparagraphs. For information on the functionality of the remaining

menu items, refer to the applicable Microsoft or third-party

documentation.

257363-001.book Page 7 Tuesday, October 8, 2002 1:05 PM

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